Is parking available at the property?

Yes, valet parking is available on-site for AUD 75 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served on weekdays and weekends from 7:00 AM to 10:30 AM for a fee of approximately AUD 42 for adults and AUD 21 for children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. There are elevators and step-free entrances to assist guests.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Sydney, just steps from Circular Quay and Government House, approximately 0.2 miles from Customs House and Museum of Sydney. Public transport options are readily available nearby.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 6:00 AM to 10:30 PM.

Are children allowed at the property?

Yes, children are welcome at the property. There is no specified minimum age for children to stay for free.

What are the policies regarding additional guests and extra beds?

The property offers rollaway beds for a fee of AUD 55 per night. Advance request or confirmation may be required for availability.

Pullman Quay Grand Sydney Harbour

Average nightly price at Pullman Quay Grand Sydney Harbour by month, last 12 months (USD)
Month	Average price
January	$496
February	$588
March	$496
April	$411
May	$424
June	$394
July	$372
August	$501
September	$400
October	$460
November	$510
December	$559

What guests think

At Pullman Quay Grand Sydney Harbour, travelers praise the unbeatable Circular Quay location and sweeping harbour views, along with spacious apartment-style suites featuring kitchens, balconies, and in-room laundry, and generally friendly staff who enhance longer or family stays.

Multiple reviews note fluctuating shower temperatures and dated or worn room elements, with intermittent maintenance problems such as broken dryers, air-conditioning issues, leaks, or phones and TVs not working. Dining feedback is mixed: several guests enjoyed breakfast, while others found it limited, slow, or below expectations for the price. Best suited to travelers prioritizing apartment-style space and convenience over consistent five-star polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many enjoyed the pool and hot spa, though a few report the pool area needs maintenance or has strong chlorine. The gym is described as dated with limited treadmills.

Related guest reviews

10

David

Apr 15, 2025

·

Stayed 9 nights

I've stayed here numerous times. Location is perfect. Great balconies either quay or gardens views. Spacious lounge area. Well equipped kitchen with washing machine so perfect for longer stays. Excellent bar and restaurant for breakfast on site, usable gym. Staff friendly and efficient. Rarely the cheapest but book early and its not too bad.

10

Natalie

Nov 9, 2025

·

Stayed 3 nights

Very friendly and helpful staff! We travel with out 6 year old. The hotel organised a reliable babysitter when we need one. Our kiddy enjoyed the pool and the spacious room. We have free breakfast, which is of high quality with beautiful Sydney harbour view. Recommend to all families !

10

Stephen

Jan 9, 2023

·

Stayed 2 nights

Fantastic location, helpful staff. I needed my car from the valet parking at 4am in the morning and it was there within a few minutes.

10

Emma

Sep 28, 2025

·

Stayed 3 nights

Such a great location - everything is in walking distance and if not, a huge range of public transport options are so close. Staff were friendly and helpful. The room was fantastic and the kids loved swimming in the pool/spa. We really enjoyed our stay.

10

Trisha

Jun 26, 2025

·

Stayed 3 nights

This hotel location is worth anything you are paying. Hands down. Centrally located in Circular Quay, you could not be more centrally located. Excellent staff, great concierge and fast and prompt service when anything is requested. We upgraded for an option with a balcony harbor view and it was worth it 10X over. The kitchen is spacious and beautiful - well stocked with pans/plates, etc, but no extra spices or olive oils / small kitchen items included. We were delighted to find that our unit had a washer / dryer, with laundry detergent included. Our luggage got lost on our trip over and this access to clean our limited selection of clothes was a life-saver. The only negative comment I can offer is that the gym was dated. It was clean, and beautifully located, but the treadmills were extremely outdated. There were only 2 treadmills, one was out of order and the other one was so aged that it didn’t have very much absorption. If you don’t care about treadmills, this isn’t a problem, but if you like to run when traveling (particularly inside, which I need to do because I often need to run when it’s dark, so as a female I want to run in a safe environment), these treadmills are though. The rest of the gym was well equipped and fine and offered some great options. We loved this place and would stay here again. We will recommend to anyone we know traveling to Sydney.

6

Megan

Oct 3, 2023

·

Stayed 1 night

Great location. The property itself is getting tired. The pool are is in desperate need of attention. Many missing pool tiles, rusty ceiling vents. Concrete falling out of the stairs. Breakfast is not a buffet. The pull out sofa bed for our daughter was very uncomfortable. The location is this hotel’s saving grace. For the price bracket we would stay elsewhere in future. Definitely not on par with the Four Seasons or Shangri La.

10

Ingrid

Nov 6, 2024

·

Stayed 2 nights

Exceeded our expectations. Best things were balcony above circular quay for watching ferries and harbour bridge climbers. Great corner spa bath, hotel pool and hot spa. Comfortable beds including kids sofa double. Clean kitchen but could have used one small sharp knife and the onky cooking spatula was melted. Washer and drier worked. Freezer made ice but ice cream remaines strictly soft serve only. The kids were OK with that. I would stay again with family.

10

Justin

Jul 10, 2024

·

Stayed 3 nights

The facilities were great and the location couldn't be better!

10

Lisa

Sep 30, 2024

·

Stayed 1 night

Absolutely fantastic hotel. Modern, very clean, so quiet, central location. Should promote pool as an amenity better, wish we had taken swimmers.

8

Claudia

Jan 14, 2025

·

Stayed 4 nights

We had a great New Year’s Eve party at the bar Hazienda, it fully met our expectations. Thank you very much for the free Champagne bottle and the strawberries in our room. Negative was: Our apartment was very dated and needs renovation. Bathroom furniture was broken, dishwasher very old did not function well, kitchen was poorly equipped. Shelf in the living area were dirty. Pullout sofa was very bad to sleep on. The apartment was absolutely not what you would expect in a 5 star hotel. Pool area was for a 5star hotel poor. The chlorine smell was unbearable.

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Cleanliness

Rooms are frequently described as clean. Several guests, however, reported issues such as cockroaches, a filthy bath, and occasional housekeeping lapses.

Related guest reviews

8

Susan Alice

Dec 29, 2024

·

Stayed 7 nights

Apartment is fabulous, great views, comfortable, everything you could need. Amazing big bed with comfy pillows, within easy walking distance of amenities, transport and local sightseeing. Unfortunately, did experience a cockroach on our bed the first night, which was a bit off putting. This was disposed of by a member of staff, promptly. Also a cold shower - no hot water at all, second morning, apparently due to a storm & power outage. Breakfast service was a "bit hit & miss" as to what was ordered and what was received! Overall, we had a lovely one week stay in this apartment. Room service was excellent, standard of cleaning by staff each day was also excellent.

8

Vibeke

Oct 26, 2024

·

Stayed 5 nights

Hotellet ligger perfekt med den skønneste udsigt til havnen og broen, men synes det var lidt for dyrt ift hvad det var. og hvilken service og stand det var i. Der manglende ofte noget på værelset vi måtte spørge efter …toiletpapir, den ekstra opredning vi havde bestilt, håndklæder o.lign det var som om at den del med rengøring havde hotellet ikke helt styr på. Men imødekommende og søde mennesker i receptionen der straks afhjælp manglerne når vi henvendte os.

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6

Jeff

Jun 14, 2025

·

Stayed 1 night

Moved rooms due to plumbing issues at almost midnight. Bath was filthy. Does not set a luxury hotel standard, relies mostly on location and view which isn’t good enough.

10

Tony

Nov 12, 2025

·

Stayed 4 nights

The room was very clean and had wonderful views of the harbour. Our first room had some issues where there was no iron/iron board, the AC was broken and the bathtub was leaking. We had to switch rooms and after that, we had a wonderful stay.

10

Ramon

Feb 6, 2026

·

Stayed 1 night

Good room and very tidy

10

Lisa

Sep 30, 2024

·

Stayed 1 night

Absolutely fantastic hotel. Modern, very clean, so quiet, central location. Should promote pool as an amenity better, wish we had taken swimmers.

4

Danny

Jun 28, 2023

·

Stayed 6 nights

Always had a hard time with maid service. No towels at all sometimes. Almost every day we had to call maid service to provide necessities such as towels and toilet paper.

2

reggie wang chi

May 26, 2023

·

Stayed 5 nights

There were roaches in the bathroom - one or two, families. The shower/water never stayed warm - it was a lot of cold showers. 2 out of 3 nights, I wasn't able to order room service after 10 pm - on one night, no one even picked up the phone after holding for 5 minutes (and recalling). Half the service personnel care enough (managers), and the other half seem apathetic. The view is all that it has going for it, everything else seems like an old, poorly renovated condo (not a hotel).

10

Lorraine

Jun 18, 2024

·

Stayed 2 nights

Our stay was wonderful. The room was very clean and the staff were very professional.

10

Thomas Joseph

Nov 13, 2025

·

Stayed 2 nights

Quick check in and out. Room was perfect, clean, soft carpet, pillows not too soft not too hard, Circular Quay view fantastic. Washer, dryer, kitchen, added bonus although we didn’t use.

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AI-generated summary based on recent guest reviews

Rooms

Spacious apartment-style suites with balconies, kitchens, and washer/dryers offer standout harbour or garden views and comfortable beds. Some units feel dated, and recurring maintenance issues include unstable shower temperatures and occasional appliance or TV problems.

Related guest reviews

10

karen

Nov 11, 2025

·

Stayed 4 nights

Amazing location overlooking the park and very close to the ferries, cruise dock and opera house. Huge apartment style room.

10

Maria Teresa

Mar 28, 2025

·

Stayed 3 nights

We had a wonderful stay at this property. The apartment was large and very well equipped, the staff were great and the views were spectacular. Our only issue was the temperature in the shower was impossible to regulate which became a bit dangerous for my elderly mother as the water would suddenly run extremely hot, but honestly we saw past it due to everything else being perfect. We will definitely be back.

10

Ardith

Dec 9, 2025

·

Stayed 2 nights

Fantastic location very near the Opera House, the ferries, the Rocks, etc. Spacious room with a kitchenette and beautiful balcony overlooking the Harbor Bridge. Breakfast was excellent. And the staff at reception and the restaurant were very friendly.

8

Ben

Mar 30, 2025

·

Stayed 4 nights

Excellent location and fantastic apartment space which was roomy and comfortable. Bed was comfortable, pool was lovely after a day of exploring. Only reason didn't go for 5 stars was the room was a little worn and tired.

10

Kimiko

Aug 17, 2025

·

Stayed 5 nights

サーキュラーキー駅、フェリー乗り場、ライトレールの乗り場が、徒歩3分ほどで立地が良く、いろんな場所への移動が簡単で、とても便利でした。部屋からは、フェリー乗り場とハーバーブリッジがきれいに見えました。キッチン付きの部屋で、オーブンや電子レンジ、食洗機などあるので、部屋で調理して食べることができます。次回もまた泊まりたいホテルです。

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8

David

Apr 14, 2025

·

Stayed 1 night

Excellent location and service. Needs a little bit of an update in the rooms

8

David

Apr 27, 2024

·

Stayed 1 night

Awesome location with stunning views from the balcony of Circular Quay & Sydney Harbour Bridge. The room itself was good until you turn on the tv and find you only have 4 foxtel channels. Breakfast was pretty ordinary, I had a nicer one the day before for $25 at a local cafe. I normally stay in $300 to $400 per night hotels and was expecting a bit more than just a better view for $730 per night.

10

Maxeine

Aug 26, 2025

·

Stayed 1 night

The view was absolutely amazing, the only thing we did not like was it was too light in the room for sleeping and the television was not working.

10

Thomas Joseph

Nov 13, 2025

·

Stayed 2 nights

Quick check in and out. Room was perfect, clean, soft carpet, pillows not too soft not too hard, Circular Quay view fantastic. Washer, dryer, kitchen, added bonus although we didn’t use.

6

Maria

Feb 23, 2024

·

Stayed 1 night

This hotel was suitable for a single night pre cruise, and was clean enough. We just found the furnishings and paintwork very tired and in need of a thorough revamp. The balcony and views overlooking the cruise terminal on the other hand was first class.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with concierge and restaurant teams often highlighted. That said, guests also report lapses including slow or rude responses, delayed or unavailable room service, housekeeping intrusions or shortages, and long waits at breakfast or check-in.

Related guest reviews

6

Aleks

Jan 21, 2025

·

Stayed 1 night

The staff at breakfast are very slow. 1. Waited 10min to be seated and i was the only one there at that time . 2. It took them 15 min to take my oder 3. It took them 30 min to make my Oder and there was only 10 people in the breakfast eating. Very poor service. At the Breakfast

10

Sara

Aug 9, 2024

·

Stayed 2 nights

Incredible location, great staff, and a huge room with washer and dryer - we loved this very updated hotel! We arrived on a red-eye from SFO around 8am and were greeted by the super friendly front desk staff who stored our bags in no time at all, so we could start enjoying Sydney. You only need about 1-2 minutes to walk to the ferries, which are conveniently located next to the buses, trains and trams. It's all right there - you won't need uber at all. You need only 5 minutes to walk to the opera house, and you're at the bridge in less than 10 minutes. Lots of great restaurants by the bridge as well, in the adorable area called The Rocks. The stunning botanic gardens are right across the street from the hotel as well... it's really a great choice.

10

Natalie

Nov 9, 2025

·

Stayed 3 nights

Very friendly and helpful staff! We travel with out 6 year old. The hotel organised a reliable babysitter when we need one. Our kiddy enjoyed the pool and the spacious room. We have free breakfast, which is of high quality with beautiful Sydney harbour view. Recommend to all families !

10

Crisanto

May 31, 2023

·

Stayed 8 nights

It was our first time in Sydney and we are glad that we opted to stay at Pullman Quay Grand Sydney Harbour Hotel. First of all the check-in experience is quick and efficient, guest service staff are very courteous. Most notably, I commend all the staff at Q Dining for making our breakfast experience memorable and perfect every morning. Superb customer service and top-notched staff. The view from our balcony room is an enviable site and seeing the harbour bridge and the harbour. The location is so perfect for getting around Sydney’s attractions. Our stay has been a memorable and unforgettable experience. My family will definitely stay again at Pullman when we come back to Sydney.

6

Cezary

Nov 22, 2024

·

Stayed 1 night

I recently stayed in a 1-bedroom harbour view room, expecting a premium experience for the steep price of nearly $1,400 per night. Unfortunately, the reality did not live up to the cost or expectations. To start, the room itself felt underwhelming and did not reflect the luxury standard one would anticipate for the price. The furnishings and amenities seemed average at best, and while the view was beautiful, it didn’t compensate for the lack of refinement in the overall offering. The service was another disappointment. I requested a late check-out, which was extended by only 30 minutes—a frustratingly tight timeline for such a premium booking. Even worse, housekeeping walked into the room unannounced after just a single knock, which was both intrusive and unprofessional. To top it off, reception called exactly five minutes after the extended check-out time to remind me to vacate the room, adding unnecessary pressure to an already rushed experience. For the price, I expected a seamless and indulgent stay, but instead, it felt rushed, impersonal, and lacking in the finer details that justify such a high rate. I wouldn’t recommend this accommodation unless significant improvements are made in both service and the room standards.

6

Louise

Nov 29, 2025

·

Stayed 1 night

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.

8

Stephen

Jun 12, 2025

·

Stayed 3 nights

This was our fifth stay at Pullman Grand Quay. The rooms are spacious, with living room and kitchen, and include a washer and dryer. David, at the front desk, was especially helpful and friendly. All of the staff were great. The location was near everything we wanted to see, and 100 meters from the ferries. We’ll be back!

10

Thomas

May 4, 2023

·

Stayed 3 nights

Overall a fantastic stay -- everyone was helpful & the place is ideally located. There were some issues with card access, but the staff took care of anything right away. If I returned to Sydney, it will be my first choice for a hotel.

4

Danny

Jun 28, 2023

·

Stayed 6 nights

Always had a hard time with maid service. No towels at all sometimes. Almost every day we had to call maid service to provide necessities such as towels and toilet paper.

10

Kristin

May 26, 2023

·

Stayed 1 night

Best location, service… the concierge David is the best !

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AI-generated summary based on recent guest reviews

Location

Unbeatable Circular Quay position steps from ferries, trains, the Opera House, The Rocks, and the Botanic Garden makes sightseeing effortless. Harbour views from many rooms are a highlight.

Related guest reviews

10

Robin

Feb 29, 2024

·

Stayed 9 nights

So much to love about the Pullman Quay Grand Sydney Harbor! Location, location, location! Right near Circular Quay ferry access as well as Circular Quay trains/trams. Beautiful location right on Sydney Harbor with views of the Sydney Harbor Bridge. Staff were exceptional friendly, helpful and welcoming!

10

Tony

Sep 20, 2024

·

Stayed 1 night

Great property right on circular quay. Minutes from shopping precincts and a myriad of restaurants and bars

10

karen

Nov 11, 2025

·

Stayed 4 nights

Amazing location overlooking the park and very close to the ferries, cruise dock and opera house. Huge apartment style room.

10

Andrew

Mar 22, 2024

·

Stayed 5 nights

Location is great, convenient to all public transportation.

10

Sheena

Dec 30, 2024

·

Stayed 3 nights

Balcony to absorb the sounds and vibes of Circular Quay. Minutes walk from ferries, buses, trains and light rail. Perfect location. Also IGA supermarket close by.

10

Emma

Sep 28, 2025

·

Stayed 3 nights

Such a great location - everything is in walking distance and if not, a huge range of public transport options are so close. Staff were friendly and helpful. The room was fantastic and the kids loved swimming in the pool/spa. We really enjoyed our stay.

10

Ardith

Dec 9, 2025

·

Stayed 2 nights

Fantastic location very near the Opera House, the ferries, the Rocks, etc. Spacious room with a kitchenette and beautiful balcony overlooking the Harbor Bridge. Breakfast was excellent. And the staff at reception and the restaurant were very friendly.

10

James

Sep 6, 2025

·

Stayed 4 nights

This property is right at the Circular Quay. You can easily walk to the boat docks out one door and out the other direction is the botanical gardens and the opera house is super close too. Beautiful views. The breakfast which was included for some travelers but not ours but it was tasty and convenient. The room was well stocked with snacks, beer, wine.

10

Mi Kyung

Sep 22, 2025

·

Stayed 5 nights

The location was perfect to go to the Opera House. Light rail, trains and the feeey terminal are nearby. We enjoyed our 5day visit in Sydney.

10

Terry

Aug 12, 2023

·

Stayed 3 nights

Quiet room with a marvellous location

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some found it excellent, while others criticized limited choices, lack of buffet, or slow service. Restaurant and room service were described as average by several guests, with limited gluten-free options noted.

Related guest reviews

6

Aleks

Jan 21, 2025

·

Stayed 1 night

The staff at breakfast are very slow. 1. Waited 10min to be seated and i was the only one there at that time . 2. It took them 15 min to take my oder 3. It took them 30 min to make my Oder and there was only 10 people in the breakfast eating. Very poor service. At the Breakfast

8

Priscilla

Jan 14, 2025

·

Stayed 5 nights

Ótimo quarto, grande, com banheira, mto espaço na sala e banheiro. A única crítica é o café da manhã que não tem bufet .

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10

Natalie

Nov 9, 2025

·

Stayed 3 nights

Very friendly and helpful staff! We travel with out 6 year old. The hotel organised a reliable babysitter when we need one. Our kiddy enjoyed the pool and the spacious room. We have free breakfast, which is of high quality with beautiful Sydney harbour view. Recommend to all families !

8

Thomas

Mar 27, 2024

·

Stayed 8 nights

A very good room with a sensational view. Overall a successfull stay. The fridge did not seal and the microwave did not work. No instructions on how to operate appliances. Bed side lights are not adjustable and are therefore not convenient for reading in bed. Restaurant has limited gluten free offering for those with Coeliac Disease.

8

Mike

Jun 9, 2024

·

Stayed 1 night

Wonderful location and beautiful views and rooms. Restaurant and room service is average at best.

10

Ardith

Dec 9, 2025

·

Stayed 2 nights

Fantastic location very near the Opera House, the ferries, the Rocks, etc. Spacious room with a kitchenette and beautiful balcony overlooking the Harbor Bridge. Breakfast was excellent. And the staff at reception and the restaurant were very friendly.

10

James

Sep 6, 2025

·

Stayed 4 nights

This property is right at the Circular Quay. You can easily walk to the boat docks out one door and out the other direction is the botanical gardens and the opera house is super close too. Beautiful views. The breakfast which was included for some travelers but not ours but it was tasty and convenient. The room was well stocked with snacks, beer, wine.

8

David

Apr 27, 2024

·

Stayed 1 night

Awesome location with stunning views from the balcony of Circular Quay & Sydney Harbour Bridge. The room itself was good until you turn on the tv and find you only have 4 foxtel channels. Breakfast was pretty ordinary, I had a nicer one the day before for $25 at a local cafe. I normally stay in $300 to $400 per night hotels and was expecting a bit more than just a better view for $730 per night.

8

Barry

Feb 14, 2026

·

Stayed 1 night

Great room, we had a one bedroom. Very spacious and kitchen well appointed if you wanted to self cater. Check in was a hour late but they gave us vouchers for a drink whilst we waited. Overall facilities of the hotel very average for a hotel at this level. Breakfast was beyond basic - just a choice of a main dish (eg eggs Benedict) with one side and one drink. Very disappointing to stay at such a high class hotel and not enjoy a proper buffet or more interesting choices. Took away from the overall stay.

10

Gary

Feb 21, 2024

·

Stayed 3 nights

Very well situated in Circular Quay near to the train station so transfer to and from the airport easy (even with large suitcases) and economical. Friendly, professional and helpful check in. Large suite. Great value for money. Even had a washer and drier in the kitchen if you needed it. No iron though! Free breakfast amazing. Had dinner in restaurant one night. Views of harbour from the restaurant. Food and service good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $662	11 $591	12 $442	13 $369	14 $973
15 $335	16 $307	17 $832	18	19 $558	20 $877	21 $770
22 $358	23 $362	24 $403	25 $474	26 $525	27 $605	28 $687
29 $630	30 $1,073

Su	Mo	Tu	We	Th	Fr	Sa
		1 $350	2 $372	3 $532	4 $822	5 $368
6 $383	7 $389	8 $531	9 $338	10 $559	11	12 $766
13 $344	14 $276	15 $353	16 $322	17 $355	18 $386	19 $676
20 $460	21 $578	22 $677	23 $290	24 $559	25	26 $939
27 $712	28 $444	29 $647	30	31

Pullman Quay Grand Sydney Harbour

Prices for Pullman Quay Grand Sydney Harbour

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About this property

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Room options

Deluxe Apartment, 2 Double Beds, Garden View

Apartment, 2 Bedrooms, Harbor View (Non-Refurbi Shed)

Apartment, 1 Bedroom, Harbor View

Deluxe Apartment, Multiple Beds, Harbor View

Deluxe Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View (Non-Refurbished)

Deluxe Apartment, 1 Bedroom, Harbor View

Guest reviews of Pullman Quay Grand Sydney Harbour

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