Name: Best Western Valley Hotel
Address: Buildwas Road, Iron Bridge, Ironbridge, England, United Kingdom, Ironbridge, Shropshire, GB
Price range: US$95–US$228 per night
Rating: 8.17

What guests think

At Best Western Valley Hotel, travelers consistently praise the friendly, helpful staff, good breakfasts and restaurant dinners, and the scenic riverside location with gardens and easy walks into Ironbridge, alongside ample parking that makes visits straightforward.

Rooms range from spacious and comfortable to small or dark, with some dated fittings, tired decor, or maintenance niggles such as tricky or weak showers. The listed building has many stairs and no lift, so downstairs rooms may suit those with mobility needs. A few guests reported noise from weddings or thin walls affecting sleep. Expect a relaxed stay close to Ironbridge’s sights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Plenty of free on-site parking, pleasant bar and restaurant areas, and attractive gardens that back onto a public park are praised. Note that the listed building has no lift and some rooms require many stairs.

Related guest reviews

10

Paul

11 Aug 2023

·

Stayed 1 night

Quiet hotel with pleasant grounds and easy walk to the river. Really good restaurant. Plenty of parking. Pleasant room with balcony.

8

Christine

12 Apr 2024

·

Stayed 2 nights

Lovely setting beside R Severn,gardens well kept.Staff all friendly and helpful room nice clean breakfast good

10

Kim

30 Oct 2025

·

Stayed 1 night

Welcoming staff, easy check in and lovely spacious room. Easy to find location and ample parking.

10

Ricky

8 Jun 2024

·

Stayed 1 night

Easy check-in / out. Plenty of free parking. Short walk into centre of town. Reasonable price

8

Kathryn

20 Jun 2025

·

Stayed 2 nights

Considerig that this is a listed building, they have done just about everything they can to bring it up to todays modern standards. One example is, they are not allowed to install a lift.

10

Cacherine

31 Aug 2025

·

Stayed 2 nights

The staff were amazing, nothing was too much trouble. The food in the restaurant was very good and worth staying in for. The hotel garden backs onto a beautiful park and is a three minute walk to cafes and shops (some of these appear to be shut on Tuesdays, but there were enough open to make a trip worthwhile). If you have accessibility issues make sure you request a downstairs room as there are no lifts. There is so much to do in the area; a long weekend is very quickly filled with museums, walks, shopping, cafes, an old abbey (two miles away) and slightly further (six miles), golf.

8

Sharen

30 Oct 2024

·

Stayed 1 night

We had a twin room which was clean and quiet. The hotlel had a restaurant and a bar and free car parking onsite. Staff were friendly. I would definitely stay again.

10

paul

25 Aug 2025

·

Stayed 2 nights

Beautiful Georgian house with stunning grounds in an outstanding location.only stayed 2 nights wish we could of stayed longer. The breakfast was lovely best full English we have had in a long time. We will be returning again the hotel is amazing and the staff are so helpful and friendly.

10

Paul

6 Oct 2025

·

Stayed 1 night

Great hotel in quiet position. Nice room and bed, with good amenities. Plenty of car parking spaces and a very good breakfast.

8

Leslie

27 Jan 2025

·

Stayed 2 nights

All benefits of convenience were there. I have stayed at the Valley Hotel before, and it has clearly maintained its quality. One minor issue though, in cold and wet weather, the sloping car park needed care to negotiate, as ice was a hazard. However, I am not aware of any accidents or falls.

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Cleanliness

Most guests find rooms and common areas clean and tidy with housekeeping praised. A few report issues such as bathroom mould or unpleasant odours.

Related guest reviews

10

rebecca

5 Jul 2024

·

Stayed 1 night

Disturbed during the night due to a wedding. Staff very quick to help and room rate adjusted due to disturbance. Very kind and caring staff to me and my daughter. Clean and spacious room

8

Laurence

17 Jun 2025

·

Stayed 1 night

Very pleasant location. Everything clean neat and tidy.

10

Janina

24 Jul 2023

·

Stayed 2 nights

Very nice and clean. Beautiful area for walking with a few pubs and shops around. Room had an air conditioning but fake window. Generally good place for short stay.

10

Ann

25 Oct 2025

·

Stayed 1 night

Lovely friendly staff. Clean room. Lovely breakfast

6

Ann-marie

17 Jun 2024

·

Stayed 2 nights

Unfortunately our first room had an awful odour ((blocked drains). We spoke to staff immediately who were very pleasant but couldn’t help till the next morning as no spare rooms. The second room was much better standard but over looking airconditioning units which were noisey all night, the window didn’t shut properly so couldn’t shut the noise out. Very pleasant staff throughout but expensive room for problems we had.

10

Chris

3 Oct 2025

·

Stayed 4 nights

Great location in Ironbridge. Clean comfortable room. Friendly, helpful staff. Breakfast is your average buffet, but the evening meal was excellent.

10

Daniel

23 Nov 2023

·

Stayed 1 night

The place is clean and tidy and the breakfast was lovely. All staff were friendly and polite. Nice Hotel.

8

Peter

29 Sept 2025

·

Stayed 2 nights

Parking was good Staff friendly Room - clean but overall looking a little tired

10

Joanna

11 Oct 2024

·

Stayed 2 nights

Stayed for the weekend with family Very clean Staff friendly and very helpful Would stay again

8

liz

25 Jul 2023

·

Stayed 3 nights

The dining room and bar were lovely and the location was wonderful. We had room 15 that was very worn,shower had mould and cracked tiles and the extractor made a terrible noise. It was also very small and dark due to a small window.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary from spacious and comfortable with pleasant views to small or dark, with some dated decor and thin walls; occasional noise from weddings or corridors is reported. Several guests mentioned uncomfortable mattresses or limited natural light, and a few had issues with showers or window draughts.

Related guest reviews

10

rebecca

5 Jul 2024

·

Stayed 1 night

Disturbed during the night due to a wedding. Staff very quick to help and room rate adjusted due to disturbance. Very kind and caring staff to me and my daughter. Clean and spacious room

8

Siri

18 Sept 2024

·

Stayed 1 night

Close to Ironbridge and museums. On the edge of a lovely park and the River Severn. An old building with interesting architecture and examples of the famous tiles from the area. I had a single room which was fine but it didn't have a window with fresh air which I didn't like. The mattress needed a topper. The breakfast had a very limited choice.

6

Paul

20 Jul 2025

·

Stayed 3 nights

The room is too small. The double bed is too small. Electric shower is unliked.

10

Helen

13 May 2024

·

Stayed 3 nights

Excellent hotel, comfort rooms a bit on the small side, but very clean and comfortable.

8

Peter

29 Sept 2025

·

Stayed 2 nights

Parking was good Staff friendly Room - clean but overall looking a little tired

10

Carol

10 May 2025

·

Stayed 1 night

Received a good welcome. Room was spacious with a lovely view. Excellent meal in the restaurant with really good service.

8

liz

25 Jul 2023

·

Stayed 3 nights

The dining room and bar were lovely and the location was wonderful. We had room 15 that was very worn,shower had mould and cracked tiles and the extractor made a terrible noise. It was also very small and dark due to a small window.

8

John

30 Mar 2024

·

Stayed 4 nights

We stayed in the older part of the hotel, which is showing its age. Comfortable room, but windows draughty due to corroding metal frames.

8

Sally

27 Apr 2025

·

Stayed 1 night

Very friend staff. Lovely location. Checked into room but it soon proved to be in a noisy location with an entry door being banged shut by other guests. Needed a soft closure fitted. I was moved to another room which was lovely and seemed to have been refurbished. Bed was a bit soft but that’s personal preference. Food and service in the restaurant was excellent.

10

Graham

7 Nov 2024

·

Stayed 2 nights

Staff were very good and helpful. Lady on front desk very pleasant on check in. And the meal in the restaurant was delicious 😋 and the staff in the restaurant very good and helpful with my coeliac diet. Only negative was the wall's were paper thin and we could hear everything from next door. Especially in the bathroom. We did enjoy the stay. Was easy to walk to the bridge from the hotel as well.

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Service

Service is consistently praised as friendly, helpful and accommodating across reception and restaurant, with quick issue resolution and thoughtful gestures. A few isolated lapses occurred around check-in staffing and managing noise from events.

Related guest reviews

10

rebecca

5 Jul 2024

·

Stayed 1 night

Disturbed during the night due to a wedding. Staff very quick to help and room rate adjusted due to disturbance. Very kind and caring staff to me and my daughter. Clean and spacious room

10

Ann

25 Oct 2025

·

Stayed 1 night

Lovely friendly staff. Clean room. Lovely breakfast

6

Claire

4 Jan 2025

·

Stayed 2 nights

Upon arrival there was no receptionist to greet us and another guest went to retrieve someone from the staff party who wasn’t officially working. We therefore weren’t given our vouchers and a full check in. The hotel was clean enough but freezing, Ourselves and other guests were very cold. We were told it was due to the hotel being closed over Christmas and it needed to warm up. Whilst I understand that, maybe the building should be preheated for the comfort of its guests and staff. It made for freezing showers, cold rooms and cold dining. The breakfast was very nice and quick service. There is no extraction in the bathroom leaving puddles of condensation. Beautiful area and walks around with an antique fair and museum nearby which was an enjoyable couple of hours and free entry.

2

Nick

9 Jun 2024

·

Stayed 1 night

They booked us in a room over the function room that was having a wedding disco till 12pm. They did not say anything about this when we booked the previous weekend or when we checked in. Given the number of rooms in their adjacent building they should have put some of the wedding guests in our room and put non-wedding guests away from the function room. Alas either greed or ineptitude of the hotel management. To not even say about it when we checked in shows how poorly they thought of non-we’d guests.

10

Carol

10 May 2025

·

Stayed 1 night

Received a good welcome. Room was spacious with a lovely view. Excellent meal in the restaurant with really good service.

10

Julie

12 Jan 2026

·

Stayed 3 nights

Nice big room, staff lovely, had problem with shower head but this was sorted out straightaway.

10

Cacherine

31 Aug 2025

·

Stayed 2 nights

The staff were amazing, nothing was too much trouble. The food in the restaurant was very good and worth staying in for. The hotel garden backs onto a beautiful park and is a three minute walk to cafes and shops (some of these appear to be shut on Tuesdays, but there were enough open to make a trip worthwhile). If you have accessibility issues make sure you request a downstairs room as there are no lifts. There is so much to do in the area; a long weekend is very quickly filled with museums, walks, shopping, cafes, an old abbey (two miles away) and slightly further (six miles), golf.

10

Clive

22 Apr 2025

·

Stayed 2 nights

Overall service was excellent. Attended for a wedding which went very well. Very impressed at the friendliness of all the staff. Food was of high standard. Excellent stay.

10

Denise

24 Oct 2024

·

Stayed 1 night

Lovely property, staff very attentive to needs. Dinner and breakfast exceeded expectations.

10

Graham

7 Nov 2024

·

Stayed 2 nights

Staff were very good and helpful. Lady on front desk very pleasant on check in. And the meal in the restaurant was delicious 😋 and the staff in the restaurant very good and helpful with my coeliac diet. Only negative was the wall's were paper thin and we could hear everything from next door. Especially in the bathroom. We did enjoy the stay. Was easy to walk to the bridge from the hotel as well.

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Location

Excellent for exploring Ironbridge, with a short walk to the bridge, town, cafes and museums, plus riverside gardens and park access. Generally a quiet, convenient base.

Related guest reviews

8

Christopher

29 May 2024

·

Stayed 2 nights

Well placed for good access to Gorge attractions without being crammed into a tight space right by the bridge.

8

Siri

18 Sept 2024

·

Stayed 1 night

Close to Ironbridge and museums. On the edge of a lovely park and the River Severn. An old building with interesting architecture and examples of the famous tiles from the area. I had a single room which was fine but it didn't have a window with fresh air which I didn't like. The mattress needed a topper. The breakfast had a very limited choice.

10

Heather

22 Apr 2023

·

Stayed 3 nights

Really nice hotel. Superb food in the restaurant. Beautiful setting - park behind with pretty walk along the river. Short walk to the centre of the village and the famous iron bridge. Easy to drive to the various Ironbridge museums. The area is probably busy during peak season, but was perfect this week, late April.

10

Carol

23 Mar 2025

·

Stayed 1 night

Lovely hotel, right on the river. Great breakfast and staff are very friendly and helpful.

10

Chris

3 Oct 2025

·

Stayed 4 nights

Great location in Ironbridge. Clean comfortable room. Friendly, helpful staff. Breakfast is your average buffet, but the evening meal was excellent.

10

anita

28 Jul 2024

·

Stayed 2 nights

The staff were so accommodating and pleasant. The hotel was in a beautiful setting. Great location for the Ironbridge and parks. Lots of nice pubs within walking distance

10

PAUL

23 May 2025

·

Stayed 1 night

Lovely hotel, 2 mins walk from the high street and river, would stay again

8

Jane

1 Sept 2024

·

Stayed 2 nights

Nice hotel just outside of Ironbridge with plenty of eating and drinking places within walking distance. A nice park to walk around and lovely scenery.

10

Cacherine

31 Aug 2025

·

Stayed 2 nights

The staff were amazing, nothing was too much trouble. The food in the restaurant was very good and worth staying in for. The hotel garden backs onto a beautiful park and is a three minute walk to cafes and shops (some of these appear to be shut on Tuesdays, but there were enough open to make a trip worthwhile). If you have accessibility issues make sure you request a downstairs room as there are no lifts. There is so much to do in the area; a long weekend is very quickly filled with museums, walks, shopping, cafes, an old abbey (two miles away) and slightly further (six miles), golf.

8

Julia

20 Jul 2023

·

Stayed 1 night

Great location!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely enjoyed, with several calling it excellent, and the on-site restaurant receives frequent praise for quality dinners and value. A few guests found breakfast options limited or experienced availability constraints at peak times.

Related guest reviews

10

Chris

3 Oct 2025

·

Stayed 4 nights

Great location in Ironbridge. Clean comfortable room. Friendly, helpful staff. Breakfast is your average buffet, but the evening meal was excellent.

4

Vesa

24 Aug 2023

·

Stayed 1 night

The hotel was a bit dated, the room the size of my suitcase with a lovely view of the kitchen fans (witch were very noicy). Luckily was there only for one night and had noise cancelling head phones, so blasting music at loud volume almost managed to drown out the buildings noises. Worst was the complete lack of WIFI which was annoying for business visitor at an area which as notoriously bad phone signal to boot. Service did disappoint as could not have breakfast between 0745 and 0845 as too full.. and dinner was unavailable too for hotel guests, but luckily booked the table online (at hotel restaurant) and managed to get in that way. Definitely not staying there again.

8

Steve

10 Nov 2025

·

Stayed 1 night

Stayed before, always return when staying in the area. Lovely setting. Rooms are 3.5/5, food is 5/5

10

Mark

9 Jan 2026

·

Stayed 1 night

Staff and dinner, both excellent

10

Cacherine

31 Aug 2025

·

Stayed 2 nights

The staff were amazing, nothing was too much trouble. The food in the restaurant was very good and worth staying in for. The hotel garden backs onto a beautiful park and is a three minute walk to cafes and shops (some of these appear to be shut on Tuesdays, but there were enough open to make a trip worthwhile). If you have accessibility issues make sure you request a downstairs room as there are no lifts. There is so much to do in the area; a long weekend is very quickly filled with museums, walks, shopping, cafes, an old abbey (two miles away) and slightly further (six miles), golf.

8

Karen

31 Jan 2023

·

Stayed 1 night

The food is excellent

10

paul

25 Aug 2025

·

Stayed 2 nights

Beautiful Georgian house with stunning grounds in an outstanding location.only stayed 2 nights wish we could of stayed longer. The breakfast was lovely best full English we have had in a long time. We will be returning again the hotel is amazing and the staff are so helpful and friendly.

10

Roberto

22 Nov 2025

·

Stayed 2 nights

Great English breakfast

10

Paul

6 Oct 2025

·

Stayed 1 night

Great hotel in quiet position. Nice room and bed, with good amenities. Plenty of car parking spaces and a very good breakfast.

10

Denise

24 Oct 2024

·

Stayed 1 night

Lovely property, staff very attentive to needs. Dinner and breakfast exceeded expectations.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$81
February	US$96
March	US$110
April	US$114
May	US$126
June	US$128
July	US$121
August	US$122
September	US$115
October	US$103
November	US$105
December	US$112

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $133	5 $182
6 $106	7	8 $130	9	10	11 $125	12 $194
13 $99	14 $115	15	16 $183	17 $100	18 $161	19 $188
20 $95	21 $150	22 $178	23 $135	24 $115	25 $120	26 $205
27 $95	28	29 $135	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $136	3 $228
4 $136	5 $108	6 $136	7 $124	8 $108	9 $187	10 $217
11 $130	12 $96	13 $138	14 $130	15 $108	16 $106	17 $200
18 $95	19 $96	20 $116	21 $125	22 $100	23 $114	24 $194
25 $142	26 $96	27 $100	28 $100	29 $100	30 $158	31 $200

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property policies

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Good to know

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