Bell by Greene King Inns
$91
/ night
Avg. for October
Prices for Bell by Greene King Inns
Select dates to see prices and availability
$91
/ night
Avg. for October
Monthly average prices
Nightly prices at Bell by Greene King Inns average $81 in February, the cheapest month, and $113 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $82 |
| February | $81 |
| March | $91 |
| April | $99 |
| May | $103 |
| June | $103 |
| July | $107 |
| August | $113 |
| September | $107 |
| October | $91 |
| November | $90 |
| December | $85 |
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Oct · $91
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Most expensive: August (~$113)
Cheapest: February (~$81)
About this property
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Amenities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business amenities
This inn has 3 meeting rooms available for events. Free self parking is available onsite.
Dining
Grab a bite to eat at the inn's restaurant, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Rooms
Make yourself at home in one of the 46 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Location
With a stay at The Bell Hotel Thetford by Greene King Inns in Thetford, you'll be just steps from Ancient House Museum of Thetford Life and Charles Burrell Museum. This inn is 0.1 mi (0.2 km) from In the Footsteps of Thomas Paine – Museum in Thetford and 0.8 mi (1.2 km) from Thetford Priory.
What's nearby
Ancient House Museum of Thetford Life(0.1 miles)
Charles Burrell Museum(0.1 miles)
In the Footsteps of Thomas Paine – Museum in Thetford(0.1 miles)
Dad's Army Museum(0.2 miles)
Thetford Priory(0.3 miles)
Breckland Leisure Centre and Waterworld(0.6 miles)
Elveden Estate(4.1 miles)
Go Ape Thetford(5.4 miles)
High Lodge Visitor Centre(5.4 miles)
Peddars Way(5.8 miles)
Thorpe Woodlands Adventure Centre(6.4 miles)
Knettishall Heath Country Park(6.6 miles)
Brandon Country Park(6.6 miles)
Brandon Leisure Centre(6.7 miles)
Grimes Graves(7.5 miles)
Cambridge (CBG)(30.8 miles)
Norwich (NWI-Norwich Intl.)(34.3 miles)
Stansted Airport (STN)(54.4 miles)
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Location
King St, England, United Kingdom
Ancient House Museum of Thetford Life (0.1 miles)
Charles Burrell Museum (0.1 miles)
In the Footsteps of Thomas Paine – Museum in Thetford (0.1 miles)
Dad's Army Museum (0.2 miles)
Thetford Priory (0.3 miles)
Breckland Leisure Centre and Waterworld (0.6 miles)
Room options
7
Superior Room
1 Full Bed
Sleeps 2
108 ft²
HeatingWi-Fi (Free)Private Bathroom
5
Double Room
1 Full Bed
Sleeps 2
108 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Family Room
1 Full Bed
and 1 Sofa Bed
Sleeps 2
108 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Twin Room
1 Full Bed
Sleeps 2
108 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Single Room
1 Twin Bed
108 ft²
HeatingWi-Fi (Free)Private Bathroom
4
Family Room (For 4)
4× Twin Beds
Sleeps 2
108 ft²
HeatingWi-Fi (Free)Private Bathroom
Guest reviews of Bell by Greene King Inns
7.4
Good
Based on 1,356 verified reviews
Who stays here?
Business
23%
Couple
48%
Family
16%
Group
8%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Bell by Greene King Inns, guests consistently praise the friendly staff, historic character, and central location, while also noting dated rooms and bathrooms, uneven upkeep, and building quirks that reflect age, such as sloping floors and tired fittings.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
At Bell by Greene King Inns, guests consistently praise the friendly staff, historic character, and central location, while also noting dated rooms and bathrooms, uneven upkeep, and building quirks that reflect age, such as sloping floors and tired fittings.
Many find beds comfortable and rooms a decent size, but report no air conditioning, weak or faulty showers, stuck windows, and uneven floors in some areas. The location is walkable for Thetford attractions, including the Dads Army museum, and free parking helps, though stairs and the absence of a lift affect accessibility. Food and breakfast feedback ranges from very good and accommodating to poor quality, limited availability, or service delays. Expect a characterful, budget-friendly stay with warm service but variable comfort and maintenance.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Historic bar and free parking are appreciated, though parking can be limited with overflow use. There is no lift with steep stairs, and parts of the property feel tired.
Related guest reviews
8
SIEWHONG (SUNNY)
Aug 16, 2024
·
Stayed 4 nights
Like the front garden and free car parking. Property in need of renovation and brought up to modern standards such as new carpets, air-conditioning and high speed free WiFi.
Like the front garden and free car parking. Property in need of renovation and brought up to modern standards such as new carpets, air-conditioning and high speed free WiFi.
6
SIEWHONG (SUNNY)
Oct 11, 2024
·
Stayed 4 nights
At old wing right above bar area. Steep rickety stairs. Sloppy noisy uneven floorboards. Window view of churchyard cemetery next to main road. Otherwise working shower and plenty of power sockets. Floor slope to one side of room and two steps to bathroom. Not sure how an infirmed person will cope but then unlikely to make up stairs.
At old wing right above bar area. Steep rickety stairs. Sloppy noisy uneven floorboards. Window view of churchyard cemetery next to main road. Otherwise working shower and plenty of power sockets. Floor slope to one side of room and two steps to bathroom. Not sure how an infirmed person will cope but then unlikely to make up stairs.
4
Rob
Oct 19, 2025
·
Stayed 1 night
Parking was very limited and open to public access. No apparent cctv coverage either. Due to a private function we could not use the hotel restaurant - it would have been helpful to have been advised of this beforehand as we struggled to find anywhere to eat. Our room was clean but very dated and shabby. Beds were not that comfortable and there were no plug sockets by the beds to charge phones etc. The bathroom - like the bedroom - was very dated and in need of a refit. Breakfast the next morning was the worst part of our stay. Overcooked, rock hard bacon, undercooked sausages and to top it all, mouldy bread! Overall it was very disappointing. We have stayed at the hotel before and enjoyed it a lot. The place needs some investment and refurbishment.
Parking was very limited and open to public access. No apparent cctv coverage either. Due to a private function we could not use the hotel restaurant - it would have been helpful to have been advised of this beforehand as we struggled to find anywhere to eat. Our room was clean but very dated and shabby. Beds were not that comfortable and there were no plug sockets by the beds to charge phones etc. The bathroom - like the bedroom - was very dated and in need of a refit. Breakfast the next morning was the worst part of our stay. Overcooked, rock hard bacon, undercooked sausages and to top it all, mouldy bread! Overall it was very disappointing. We have stayed at the hotel before and enjoyed it a lot. The place needs some investment and refurbishment.
6
Gareth
Jun 24, 2025
·
Stayed 4 nights
We've stayed here a few times and the hotel has lots of history. Unfortunately, it now needs some updating and repair. There were a few areas of the hotel which were obviously not tended. For example, there were tiles which had fallen onto the floor of the gents toilet. They were still loose on the floor 4 days later! Apart from Madison who worked in the bar and was very helpful and friendly, the rest of the staff were really miserable and unfriendly. The girl on reception was unfriendly and uninterested! The bar seemed to have no set hours. Sometimes it closed at 10:15, other times at 12:00. We saw a number of customers refused drinks when the bar should have been still open, especially for residents! Doubt if we'll stay there again 😰
We've stayed here a few times and the hotel has lots of history. Unfortunately, it now needs some updating and repair. There were a few areas of the hotel which were obviously not tended. For example, there were tiles which had fallen onto the floor of the gents toilet. They were still loose on the floor 4 days later! Apart from Madison who worked in the bar and was very helpful and friendly, the rest of the staff were really miserable and unfriendly. The girl on reception was unfriendly and uninterested! The bar seemed to have no set hours. Sometimes it closed at 10:15, other times at 12:00. We saw a number of customers refused drinks when the bar should have been still open, especially for residents! Doubt if we'll stay there again 😰
8
Joan
Aug 2, 2025
·
Stayed 2 nights
An elderly hotel, quaint but comfortable. Superb bed, so slept well. Breakfast super. However, I need a ‘walker’ due to a bad back and had no warning that there is NO lift - bedrooms are on upper floors so very difficult. Also there has been confusion with payment. I paid Expedia at time of booking and paid the Bell a different amount when departing. Checked with The Bell upon arrival at home and was told that my ‘payment to the Bell’ was for invoice only???
An elderly hotel, quaint but comfortable. Superb bed, so slept well. Breakfast super. However, I need a ‘walker’ due to a bad back and had no warning that there is NO lift - bedrooms are on upper floors so very difficult. Also there has been confusion with payment. I paid Expedia at time of booking and paid the Bell a different amount when departing. Checked with The Bell upon arrival at home and was told that my ‘payment to the Bell’ was for invoice only???
6
Belinda
Oct 26, 2025
·
Stayed 1 night
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
6
Jason
Aug 26, 2025
·
Stayed 3 nights
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
8
Stuart
Sep 26, 2024
·
Stayed 3 nights
An older pub type hotel that is well maintained. Friendly staff. Excellent food and a good pub feel.
An older pub type hotel that is well maintained. Friendly staff. Excellent food and a good pub feel.
8
David
Sep 21, 2024
·
Stayed 1 night
Old building with loads of charm . Staff really friendly and efficient .large room , lovely bed .Evening meal very nice and excellent breakfast . Plenty of free parking. Only issue was poor shower . Would certainly stay their again .
Old building with loads of charm . Staff really friendly and efficient .large room , lovely bed .Evening meal very nice and excellent breakfast . Plenty of free parking. Only issue was poor shower . Would certainly stay their again .
8
William
Apr 27, 2025
·
Stayed 2 nights
Close to the town free parking
Close to the town free parking
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed: many note clean rooms and fresh linens, but recurring complaints cite dirty or stained baths, limescale or mould, and occasional issues in public areas.
Related guest reviews
4
Janice
Oct 11, 2025
·
Stayed 1 night
Did not get room i paid for which was booked through Expedia. The photos of the room booked were not the room which we where allocated. I went to reception to say we had wrong room, only to be told that we had to take that up with Expedia she said we were down as a double room and that the balcony rooms were classed as superior. I showed her my booking and said Expedia class it as a standard feature and showed her the photos that went with the booking, only for her to say that they were not responsible for photos. The room in which we stayed was very dated especially the bathroom. There was no lid on the toilet seat, there was rust on chrome, crack in a couple of tiles and a very overall look of tiredness. The bed however, was compfy and the sheets and towels very clean. I think we had expected one type of room onlt to recieve a not so good one. The receptionist was less than helpful. We were very disappointed. I am still waiting to hear back through Expedia
Did not get room i paid for which was booked through Expedia. The photos of the room booked were not the room which we where allocated. I went to reception to say we had wrong room, only to be told that we had to take that up with Expedia she said we were down as a double room and that the balcony rooms were classed as superior. I showed her my booking and said Expedia class it as a standard feature and showed her the photos that went with the booking, only for her to say that they were not responsible for photos. The room in which we stayed was very dated especially the bathroom. There was no lid on the toilet seat, there was rust on chrome, crack in a couple of tiles and a very overall look of tiredness. The bed however, was compfy and the sheets and towels very clean. I think we had expected one type of room onlt to recieve a not so good one. The receptionist was less than helpful. We were very disappointed. I am still waiting to hear back through Expedia
6
Mohammad
Aug 14, 2023
·
Stayed 5 nights
Helpful staff and bathroom was not cleaned
Helpful staff and bathroom was not cleaned
2
Philip
Jan 11, 2023
·
Stayed 1 night
Stayed here for work, and won't be staying again. The room was filthy, old furniture, bathroom was mouldy and bath stained. Food was awful, and the whole landing stunk of cannabis. Avoid at all costs
Stayed here for work, and won't be staying again. The room was filthy, old furniture, bathroom was mouldy and bath stained. Food was awful, and the whole landing stunk of cannabis. Avoid at all costs
8
Gary
Aug 31, 2025
·
Stayed 1 night
We found the bath to be dirty and in need of a good clean
We found the bath to be dirty and in need of a good clean
6
Karen
Jul 16, 2023
·
Stayed 1 night
The bathroom was shocking for the money we paid. The bath was covered in dirty limescale and unusable. The sink took ages to drain and the toilet bowl trap needed a scrub. The bed was comfortable and clean but the windows were filthy on the outside and part of the pelmet was broken and hanging down. We appreciate that the building is old but you need to do better Greene King and spend more on maintenance.
The bathroom was shocking for the money we paid. The bath was covered in dirty limescale and unusable. The sink took ages to drain and the toilet bowl trap needed a scrub. The bed was comfortable and clean but the windows were filthy on the outside and part of the pelmet was broken and hanging down. We appreciate that the building is old but you need to do better Greene King and spend more on maintenance.
8
Nicola
Jun 21, 2024
·
Stayed 1 night
Lovely friendly and helpful staff, amazing food. Great building, though some of the property was tired and could do with a refurb, though it was all very clean.
Lovely friendly and helpful staff, amazing food. Great building, though some of the property was tired and could do with a refurb, though it was all very clean.
6
Wendy
Aug 13, 2023
·
Stayed 1 night
The hotel was reasonable with excellent affordable dining It was a bit noisy but that was due to the location rayher than the hotel which was reasonably quiet The room was fine albeit bit dated but the bed was very comfy The one thing that let it down was the state of the bath It had obvious not had a deep clean for months It had brown run marks all round the inside and there was build-up of dirty hard scale round tap end and plug hole. We did not feel able to use it at all. We came back late and left quote early so did not have the energy for the 4 flights of stairs again to go and complain We are both nearly 80 It was a shame that a 10 minute job or a regular proper clean spoilt the night.
The hotel was reasonable with excellent affordable dining It was a bit noisy but that was due to the location rayher than the hotel which was reasonably quiet The room was fine albeit bit dated but the bed was very comfy The one thing that let it down was the state of the bath It had obvious not had a deep clean for months It had brown run marks all round the inside and there was build-up of dirty hard scale round tap end and plug hole. We did not feel able to use it at all. We came back late and left quote early so did not have the energy for the 4 flights of stairs again to go and complain We are both nearly 80 It was a shame that a 10 minute job or a regular proper clean spoilt the night.
10
Martin
Feb 5, 2025
·
Stayed 1 night
I meeded an overnight stop en-route to an event in the area. The location, price and car parking options first attracted me. On arrival I was greeted courteously and made very welcome. The staff were all very professional, but also sympathetic and obliging to a small additional request I had. The room was comfortable and clean, and a good size. Bathroom and Bed both of good standard. Ideally located for an all too brief look around the Town, the Hotel has its own charm, history and character. I would definitely go back.
I meeded an overnight stop en-route to an event in the area. The location, price and car parking options first attracted me. On arrival I was greeted courteously and made very welcome. The staff were all very professional, but also sympathetic and obliging to a small additional request I had. The room was comfortable and clean, and a good size. Bathroom and Bed both of good standard. Ideally located for an all too brief look around the Town, the Hotel has its own charm, history and character. I would definitely go back.
6
Jwamer
Jul 6, 2025
·
Stayed 1 night
Everything in this hotel was terrible. The staff were friendly and the breakfast was ok nothing special for £25 for two people. £105 for one night in a very uncomfortable bed is a joke. The toilet in the common area was clogged with poo We do not recommend this hotel
Everything in this hotel was terrible. The staff were friendly and the breakfast was ok nothing special for £25 for two people. £105 for one night in a very uncomfortable bed is a joke. The toilet in the common area was clogged with poo We do not recommend this hotel
6
Neil
Mar 3, 2023
·
Stayed 3 nights
I was surprised to find the Hotel was run by Greene King. Why? Because it s shockingly dirty, it really needs serious money pumping into it. The walls are damp, the carpets are old and require replacing. The general cleanliness is poor and the bedroom windows and windows in general are a disgrace. Do you have your own in house Group Hotel Inspector? Someone who goes around your establishments, ensuring standards are being maintained and surpassed? I could do that for you and improve the company training of staff. It was so disappointing especially a hotel like the Bell which has bags of history…it’s unique! The staff try hard but with some encouragement and training they could be brilliant! Again, I could help you with that! It does cost, but change is the price of survival. Everything is negotiable except quality and service Yours sincerely Neil
I was surprised to find the Hotel was run by Greene King. Why? Because it s shockingly dirty, it really needs serious money pumping into it. The walls are damp, the carpets are old and require replacing. The general cleanliness is poor and the bedroom windows and windows in general are a disgrace. Do you have your own in house Group Hotel Inspector? Someone who goes around your establishments, ensuring standards are being maintained and surpassed? I could do that for you and improve the company training of staff. It was so disappointing especially a hotel like the Bell which has bags of history…it’s unique! The staff try hard but with some encouragement and training they could be brilliant! Again, I could help you with that! It does cost, but change is the price of survival. Everything is negotiable except quality and service Yours sincerely Neil
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable and often a good size, but decor and bathrooms are dated with maintenance issues such as sloping floors, stuck windows, weak or faulty showers, and no air conditioning. Street or coach noise affects some rooms.
Related guest reviews
8
maggie
Jul 20, 2025
·
Stayed 2 nights
In a convenient location in middle of Thetford. The staff were friendly. Reasonably value for money. Bathroom was dissappointing - water flow for shower poor, towel rail on with no control to turn it off in the middle of summer.Temp control for shower hard to control. General decor clean but a little scruffy.
In a convenient location in middle of Thetford. The staff were friendly. Reasonably value for money. Bathroom was dissappointing - water flow for shower poor, towel rail on with no control to turn it off in the middle of summer.Temp control for shower hard to control. General decor clean but a little scruffy.
8
Ian
Aug 25, 2025
·
Stayed 2 nights
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
6
SIEWHONG (SUNNY)
Oct 11, 2024
·
Stayed 4 nights
At old wing right above bar area. Steep rickety stairs. Sloppy noisy uneven floorboards. Window view of churchyard cemetery next to main road. Otherwise working shower and plenty of power sockets. Floor slope to one side of room and two steps to bathroom. Not sure how an infirmed person will cope but then unlikely to make up stairs.
At old wing right above bar area. Steep rickety stairs. Sloppy noisy uneven floorboards. Window view of churchyard cemetery next to main road. Otherwise working shower and plenty of power sockets. Floor slope to one side of room and two steps to bathroom. Not sure how an infirmed person will cope but then unlikely to make up stairs.
8
John
Sep 11, 2025
·
Stayed 3 nights
Great place just sad no air-conditioning
Great place just sad no air-conditioning
6
Susan
Sep 16, 2024
·
Stayed 3 nights
Room was in average condition, no fridge in room, window didn’t close completely. Shower/bath water combo didn’t work properly, the bath tap water didn’t turn off while using the shower.
Room was in average condition, no fridge in room, window didn’t close completely. Shower/bath water combo didn’t work properly, the bath tap water didn’t turn off while using the shower.
4
michael
Dec 6, 2023
·
Stayed 1 night
Lovely staff. Hotel badly needs modernising. Tiny tv had annoying buzz coming from speakers rendering it useless for watching anything. The crappy aluminum 1950's window frame was damaged so one side would close and the other had a 3cm gap. The bathroom while clean was very dated with grouting and mastic sealing needing a great deal of love.
Lovely staff. Hotel badly needs modernising. Tiny tv had annoying buzz coming from speakers rendering it useless for watching anything. The crappy aluminum 1950's window frame was damaged so one side would close and the other had a 3cm gap. The bathroom while clean was very dated with grouting and mastic sealing needing a great deal of love.
6
Belinda
Oct 26, 2025
·
Stayed 1 night
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
6
Jason
Aug 26, 2025
·
Stayed 3 nights
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
8
teresa
Feb 2, 2024
·
Stayed 1 night
Found the pillows uncomfortable. Television wouldn't turn off. Overall it was ok
Found the pillows uncomfortable. Television wouldn't turn off. Overall it was ok
4
Tiernan
Jun 9, 2025
·
Stayed 2 nights
I was staying whilst on a business trip. My room was in the main building and was not flat. The room had a slope in it which made me feel very dizzy. The furniture was dated and the bed was uncomfortable. The bar was a very pleasant experience and I enjoyed the food and beer garden.
I was staying whilst on a business trip. My room was in the main building and was not flat. The room had a slope in it which made me feel very dizzy. The furniture was dated and the bed was uncomfortable. The bar was a very pleasant experience and I enjoyed the food and beer garden.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, welcoming, and helpful, with smooth check-ins. However, some guests report slow or unresponsive service, inconsistent bar hours, and occasional poor handling of issues or bookings.
Related guest reviews
4
Janice
Oct 11, 2025
·
Stayed 1 night
Did not get room i paid for which was booked through Expedia. The photos of the room booked were not the room which we where allocated. I went to reception to say we had wrong room, only to be told that we had to take that up with Expedia she said we were down as a double room and that the balcony rooms were classed as superior. I showed her my booking and said Expedia class it as a standard feature and showed her the photos that went with the booking, only for her to say that they were not responsible for photos. The room in which we stayed was very dated especially the bathroom. There was no lid on the toilet seat, there was rust on chrome, crack in a couple of tiles and a very overall look of tiredness. The bed however, was compfy and the sheets and towels very clean. I think we had expected one type of room onlt to recieve a not so good one. The receptionist was less than helpful. We were very disappointed. I am still waiting to hear back through Expedia
Did not get room i paid for which was booked through Expedia. The photos of the room booked were not the room which we where allocated. I went to reception to say we had wrong room, only to be told that we had to take that up with Expedia she said we were down as a double room and that the balcony rooms were classed as superior. I showed her my booking and said Expedia class it as a standard feature and showed her the photos that went with the booking, only for her to say that they were not responsible for photos. The room in which we stayed was very dated especially the bathroom. There was no lid on the toilet seat, there was rust on chrome, crack in a couple of tiles and a very overall look of tiredness. The bed however, was compfy and the sheets and towels very clean. I think we had expected one type of room onlt to recieve a not so good one. The receptionist was less than helpful. We were very disappointed. I am still waiting to hear back through Expedia
6
SIEWHONG (SUNNY)
Sep 28, 2024
·
Stayed 3 nights
Arrived late after 12 hour flight and 2 hours drive, given the only room left but obviously vacated by previous guest with damp towel on bed, bin not emptied, etc. Had to wait another half hour before I could go back in the room. Management should not just rely on computer update but walk the walk to ensure rooms are ready for guests.
Arrived late after 12 hour flight and 2 hours drive, given the only room left but obviously vacated by previous guest with damp towel on bed, bin not emptied, etc. Had to wait another half hour before I could go back in the room. Management should not just rely on computer update but walk the walk to ensure rooms are ready for guests.
4
Robert
Jul 5, 2023
·
Stayed 1 night
Our experience was ruined by the very poor service at breakfast. Despite reminders to the staff serving, including warnings that as a diabetic on insulin I could not afford to wait for fear of hypoglaecimia , the breakfast had not apeared even after a 40 minute wait. We were therefore forced to leave without it and eat elsewhere. I should be obliged to receive apropriate compensation for this poor experience
Our experience was ruined by the very poor service at breakfast. Despite reminders to the staff serving, including warnings that as a diabetic on insulin I could not afford to wait for fear of hypoglaecimia , the breakfast had not apeared even after a 40 minute wait. We were therefore forced to leave without it and eat elsewhere. I should be obliged to receive apropriate compensation for this poor experience
10
Freddie
Jun 1, 2025
·
Stayed 1 night
Just want we needed staff were fantastic and really went the extra mile to accommodate our early arrival and had the room ready for us. Room was nice and big and comfortable. It is a little dated but generally expected. Breakfast was good also. But staff really made the stay were super helpful and friendly.
Just want we needed staff were fantastic and really went the extra mile to accommodate our early arrival and had the room ready for us. Room was nice and big and comfortable. It is a little dated but generally expected. Breakfast was good also. But staff really made the stay were super helpful and friendly.
6
Gareth
Jun 24, 2025
·
Stayed 4 nights
We've stayed here a few times and the hotel has lots of history. Unfortunately, it now needs some updating and repair. There were a few areas of the hotel which were obviously not tended. For example, there were tiles which had fallen onto the floor of the gents toilet. They were still loose on the floor 4 days later! Apart from Madison who worked in the bar and was very helpful and friendly, the rest of the staff were really miserable and unfriendly. The girl on reception was unfriendly and uninterested! The bar seemed to have no set hours. Sometimes it closed at 10:15, other times at 12:00. We saw a number of customers refused drinks when the bar should have been still open, especially for residents! Doubt if we'll stay there again 😰
We've stayed here a few times and the hotel has lots of history. Unfortunately, it now needs some updating and repair. There were a few areas of the hotel which were obviously not tended. For example, there were tiles which had fallen onto the floor of the gents toilet. They were still loose on the floor 4 days later! Apart from Madison who worked in the bar and was very helpful and friendly, the rest of the staff were really miserable and unfriendly. The girl on reception was unfriendly and uninterested! The bar seemed to have no set hours. Sometimes it closed at 10:15, other times at 12:00. We saw a number of customers refused drinks when the bar should have been still open, especially for residents! Doubt if we'll stay there again 😰
10
Cheryl
Oct 20, 2025
·
Stayed 1 night
Great staff. They were very helpful when it came to answering to our requests. All staff were very friendly. Speedy and easy check in and excellent value.
Great staff. They were very helpful when it came to answering to our requests. All staff were very friendly. Speedy and easy check in and excellent value.
10
Nicholas
Jun 29, 2025
·
Stayed 1 night
The staff were lovely and welcoming and very friendly.
The staff were lovely and welcoming and very friendly.
10
Steven
Oct 31, 2025
·
Stayed 1 night
Staff always friendly and rooms exactly what I expect for the value. Have stayed before, will continue to stay there in the future
Staff always friendly and rooms exactly what I expect for the value. Have stayed before, will continue to stay there in the future
6
Richard
Feb 11, 2025
·
Stayed 1 night
Our shower did not work and after reporting it nothing happened. My wife and I both had to go without a shower after her park run. We had both advised the reception. Once at 7am and again at 9.40. They just said we will report it and no offer of another room to shower in. The bar staff were great.
Our shower did not work and after reporting it nothing happened. My wife and I both had to go without a shower after her park run. We had both advised the reception. Once at 7am and again at 9.40. They just said we will report it and no offer of another room to shower in. The bar staff were great.
10
Hazel
May 3, 2024
·
Stayed 1 night
The staff were all extremely friendly and helpful. Although I am a lone woman, I didn’t feel at all uncomfortable either staying at The Bell, or walking around Thetford in general. I thoroughly recommend The Bell, and will be staying there again. I had previously stayed at the Travelodge in Thetford.
The staff were all extremely friendly and helpful. Although I am a lone woman, I didn’t feel at all uncomfortable either staying at The Bell, or walking around Thetford in general. I thoroughly recommend The Bell, and will be staying there again. I had previously stayed at the Travelodge in Thetford.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location for Thetford sights, including the Dads Army museum. Proximity to roads or gatherings outside can make some rooms noisy at night or early morning.
Related guest reviews
8
Timothy
Jan 24, 2024
·
Stayed 4 nights
Very central
Very central
8
Ian
Aug 25, 2025
·
Stayed 2 nights
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
8
Jason
Oct 16, 2024
·
Stayed 1 night
Great historic hotel. Nice bar too. Lovely river and beautiful little Thetford is nearby. A must for Dads Army fans.
Great historic hotel. Nice bar too. Lovely river and beautiful little Thetford is nearby. A must for Dads Army fans.
6
Belinda
Oct 26, 2025
·
Stayed 1 night
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
Parking was ok, after we discovered another overflow car park. Room was clean and comfortable. It was so noisy with traffic and people outside our window. Not helped by a coach arriving with tourists at 5.40am,laughing and chatting loudly. I did discover that our window was stuck open in the morning,when I reported to the reception they said oh yes we know several people have complained. No apology from anyone, they just said they're waiting for it to be sorted out. I was really disappointed as I've stayed her a couple of times now.
6
Jason
Aug 26, 2025
·
Stayed 3 nights
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
Ok hotel . Bar and food was fine. Rooms could do with an update and a re- decoration as they are a bit tired. But they were clean. Room was boiling as it was a warm weekend. No aircon, and with the window open street was quite noisy.
10
philip
Sep 9, 2025
·
Stayed 4 nights
Nice historic building right in the centre of town
Nice historic building right in the centre of town
8
William
Apr 27, 2025
·
Stayed 2 nights
Close to the town free parking
Close to the town free parking
10
Joanna
Aug 20, 2025
·
Stayed 2 nights
The area was lovely, we walked around and explored the park and streets alike. We hadn’t realised the dads army connection, which was a lovely discovery. Unfortunately at night we were disturbed by loud noises from people nearby the property and obviously outside of your control.
The area was lovely, we walked around and explored the park and streets alike. We hadn’t realised the dads army connection, which was a lovely discovery. Unfortunately at night we were disturbed by loud noises from people nearby the property and obviously outside of your control.
10
Martin
Feb 5, 2025
·
Stayed 1 night
I meeded an overnight stop en-route to an event in the area. The location, price and car parking options first attracted me. On arrival I was greeted courteously and made very welcome. The staff were all very professional, but also sympathetic and obliging to a small additional request I had. The room was comfortable and clean, and a good size. Bathroom and Bed both of good standard. Ideally located for an all too brief look around the Town, the Hotel has its own charm, history and character. I would definitely go back.
I meeded an overnight stop en-route to an event in the area. The location, price and car parking options first attracted me. On arrival I was greeted courteously and made very welcome. The staff were all very professional, but also sympathetic and obliging to a small additional request I had. The room was comfortable and clean, and a good size. Bathroom and Bed both of good standard. Ideally located for an all too brief look around the Town, the Hotel has its own charm, history and character. I would definitely go back.
6
Svetlana
Apr 28, 2025
·
Stayed 2 nights
Easy not very expensive stay, we enjoyed food options, and had our dinners at the hotel. Convenient location for going to Thetford forest.
Easy not very expensive stay, we enjoyed food options, and had our dinners at the hotel. Convenient location for going to Thetford forest.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and meals are often enjoyed, and dietary needs can be accommodated. Several reviews also cite poor quality or availability, long waits, items running out, or temporary closures due to functions or maintenance.
Related guest reviews
8
Ian
Aug 25, 2025
·
Stayed 2 nights
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
The hotel was ok for a two night stay however at night it was very noisy and hard to sleep. The hotel staff were very friendly and helpful. The room was a good size but the bathroom looked tired but clean. For the price we paid you couldn’t grumble too much. If I was to go again I would definitely not ask for room 15 only because of the noise. The breakfast was very good with lots of choice. They accommodated me as I have celiac disease. We came to see the Dads Army museum and everything was walking distance.
10
Martin
Dec 21, 2024
·
Stayed 1 night
It was awesome! The food was great! We stayed in Room 29 (the haunted room) but no spirits were playing except for hiding the TV remote control which we found under the bed on the old fireplace step!!
It was awesome! The food was great! We stayed in Room 29 (the haunted room) but no spirits were playing except for hiding the TV remote control which we found under the bed on the old fireplace step!!
10
Stephen
Aug 31, 2024
·
Stayed 2 nights
Nice friendly welcome and helpful staff, good food Great Breakfast.
Nice friendly welcome and helpful staff, good food Great Breakfast.
4
Rob
Oct 19, 2025
·
Stayed 1 night
Parking was very limited and open to public access. No apparent cctv coverage either. Due to a private function we could not use the hotel restaurant - it would have been helpful to have been advised of this beforehand as we struggled to find anywhere to eat. Our room was clean but very dated and shabby. Beds were not that comfortable and there were no plug sockets by the beds to charge phones etc. The bathroom - like the bedroom - was very dated and in need of a refit. Breakfast the next morning was the worst part of our stay. Overcooked, rock hard bacon, undercooked sausages and to top it all, mouldy bread! Overall it was very disappointing. We have stayed at the hotel before and enjoyed it a lot. The place needs some investment and refurbishment.
Parking was very limited and open to public access. No apparent cctv coverage either. Due to a private function we could not use the hotel restaurant - it would have been helpful to have been advised of this beforehand as we struggled to find anywhere to eat. Our room was clean but very dated and shabby. Beds were not that comfortable and there were no plug sockets by the beds to charge phones etc. The bathroom - like the bedroom - was very dated and in need of a refit. Breakfast the next morning was the worst part of our stay. Overcooked, rock hard bacon, undercooked sausages and to top it all, mouldy bread! Overall it was very disappointing. We have stayed at the hotel before and enjoyed it a lot. The place needs some investment and refurbishment.
6
STEPHEN W
Sep 1, 2025
·
Stayed 1 night
Stayed here about a month ago - it is an OK place to stay - you know what to expect from GK. Friendly efficient service - comfortable with no real issues. Good breakfast - evening food was wholesome and typical of all GK menus. Have stayed twice before and would stay again - I have found it reliable and so one thing less to worry about when planning a trip away.
Stayed here about a month ago - it is an OK place to stay - you know what to expect from GK. Friendly efficient service - comfortable with no real issues. Good breakfast - evening food was wholesome and typical of all GK menus. Have stayed twice before and would stay again - I have found it reliable and so one thing less to worry about when planning a trip away.
6
John
Aug 29, 2023
·
Stayed 2 nights
Room was adequate, bathroom is in desperate need of a refurbishment. Our window was over the function room / car park and was very noisey, had to leave window open as there is no air conditioning in the rooms. We only ate at the hotel on Sunday evening, when they had run out of roasts, had limited menu, which was further restricted as their fryer had broken down. Not value for money at £100 per night.
Room was adequate, bathroom is in desperate need of a refurbishment. Our window was over the function room / car park and was very noisey, had to leave window open as there is no air conditioning in the rooms. We only ate at the hotel on Sunday evening, when they had run out of roasts, had limited menu, which was further restricted as their fryer had broken down. Not value for money at £100 per night.
6
STEPHEN W
Jul 29, 2025
·
Stayed 1 night
Have stayed before - is an ok place to stay - you know what to expect with GK No food was available owing to a gas problem - these things happen - I only found out when I went to order though.
Have stayed before - is an ok place to stay - you know what to expect with GK No food was available owing to a gas problem - these things happen - I only found out when I went to order though.
2
JP
Sep 2, 2025
·
Stayed 1 night
The food was awful, cooked on the outside, raw in the middle. Complained to the manager and she walked off whilst mumbling. Glad to say I hear that manager is leaving this week.
The food was awful, cooked on the outside, raw in the middle. Complained to the manager and she walked off whilst mumbling. Glad to say I hear that manager is leaving this week.
10
Antonio
Nov 18, 2024
·
Stayed 1 night
Food was amazing and all staff were very helpful
Food was amazing and all staff were very helpful
10
Jane
Aug 9, 2023
·
Stayed 2 nights
Lovely old hotel. Staff were lovely. Food excellent
Lovely old hotel. Staff were lovely. Food excellent
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AI-generated summary based on recent guest reviews
8
Patrick
last week
·
Stayed 4 nights
Cheap for room, friendly staff, good choice for food at hotel, good choice or pubs and shops around hotel
Cheap for room, friendly staff, good choice for food at hotel, good choice or pubs and shops around hotel
2
Mark
3 weeks ago
·
Stayed 2 nights
Didn’t look safe, parking my car there was not an option. Checked in and out within 5 mins. Tired tired accommodation
Didn’t look safe, parking my car there was not an option. Checked in and out within 5 mins. Tired tired accommodation
6
Deborah
3 weeks ago
·
Stayed 1 night
Over priced but central location breakfast was ok
Over priced but central location breakfast was ok
2
Jeremy
3 weeks ago
·
Stayed 1 night
Unfortunately this hotel has just got to the point where it is in serious need of investment. The rooms are very tired. Decoration, carpets, tiling are all in poor condition. The main pub area is fine the rest needs serious overhaul. Paid for breakfast and went down at 0700 which is the earliest which quickly filled up. There was only 1 poor lady on service who didn't stand a chance of getting orders in a timely manner I waited 30 minutes and gave up after not having my order taken. If you are aiming your hotel at workman expect them to turn up to breakfast early, put more staff on!
Unfortunately this hotel has just got to the point where it is in serious need of investment. The rooms are very tired. Decoration, carpets, tiling are all in poor condition. The main pub area is fine the rest needs serious overhaul. Paid for breakfast and went down at 0700 which is the earliest which quickly filled up. There was only 1 poor lady on service who didn't stand a chance of getting orders in a timely manner I waited 30 minutes and gave up after not having my order taken. If you are aiming your hotel at workman expect them to turn up to breakfast early, put more staff on!
8
Richard
4 weeks ago
·
Stayed 1 night
Good hotel, staff were really helpful but the property is a bit tired and could do with a refurb but for the money it was good value
Good hotel, staff were really helpful but the property is a bit tired and could do with a refurb but for the money it was good value
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 14:00 to 23:30
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Bell by Greene King Inns
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited.
Does the property allow pets?
Yes, pets are allowed with a fee of GBP 10.00 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30 and check-out is by 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the location of the property in relation to key landmarks?
The property is located in Thetford, just steps from the Ancient House Museum of Thetford Life and Charles Burrell Museum. It is 0.1 mi from In the Footsteps of Thomas Paine Museum and 0.8 mi from Thetford Priory.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-20: 145.1234683343506USD
- 2026-10-21: 140.28401583084107USD
- 2026-10-22: 146.59451510113527USD
- 2026-10-23: 124.02923287158204USD
- 2026-10-24: 121.99302811822511USD
- 2026-10-25: 92.07489574694824USD
- 2026-10-26: 125.81897414080811USD
- 2026-10-27: 104.93310595913697USD
- 2026-10-28: 100.421591196167USD
- 2026-10-29: 96.31866528463746USD
- 2026-10-30: 93.82689236486817USD
- 2026-10-31: 90.07337457254029USD
- 2026-11-01: 77.90369127990724USD
- 2026-11-02: 97.99986281445314USD
- 2026-11-03: 103.82584663464357USD
- 2026-11-04: 82.4788026077881USD
- 2026-11-05: 94.87763760559083USD
- 2026-11-06: 98.54157830291749USD
- 2026-11-07: 96.64890097305299USD
- 2026-11-08: 75.06351344952394USD
- 2026-11-09: 97.48472806634523USD
- 2026-11-10: 110.50878494949342USD
- 2026-11-11: 80.27723135168458USD
- 2026-11-12: 92.17369893118287USD
- 2026-11-13: 97.00915574920656USD
- 2026-11-14: 74.02277457138062USD
- 2026-11-15: 76.29414170700073USD
- 2026-11-16: 101.99150116821289USD
- 2026-11-17: 95.9183850581665USD
- 2026-11-18: 79.47807710565186USD
- 2026-11-19: 90.69466079342652USD
- 2026-11-20: 102.68320062774659USD
- 2026-11-21: 99.69832925106812USD
- 2026-11-22: 81.48809554254152USD
- 2026-11-23: 98.64189058724976USD
- 2026-11-24: 98.64189058724976USD
- 2026-11-25: 101.07366820370484USD
- 2026-11-26: 98.46018979083253USD
- 2026-11-27: 95.42763599572754USD
- 2026-11-28: 80.35729082675172USD
- 2026-11-29: 81.48809554254152USD
- 2026-11-30: 98.64189058724976USD
- 2026-12-01: 104.13761299572755USD
- 2026-12-02: 80.41275882977295USD
- 2026-12-03: 93.26980291915895USD
- 2026-12-04: 114.4115664605713USD
- 2026-12-05: 80.73560335748292USD
- 2026-12-06: 77.98519983404542USD
- 2026-12-07: 105.91551297384645USD
- 2026-12-08: 104.91307608511353USD
- 2026-12-09: 93.26980291915895USD
- 2026-12-10: 98.46018979083253USD
- 2026-12-11: 95.42763599572754USD
- 2026-12-12: 76.91752866381836USD
- 2026-12-13: 82.59888753317261USD
- 2026-12-14: 107.08634313995363USD
- 2026-12-15: 98.28225317022707USD
- 2026-12-16: 85.82980224679567USD
- 2026-12-17: 98.46018979083253USD
- 2026-12-18: 95.07923108511353USD
- 2026-12-19: 82.59888753317261USD
- 2026-12-20: 81.18822191915895USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Contactless check-out is available.
- Pet fee: GBP 10.00 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Room Service
Housekeeping
Banquet Facilities
Services
Housekeeping
Banquet Facilities
Designated Smoking Area
24-Hour Front Desk
Activities
Garden
Golf Course (nearby)
Outdoor Furniture
Terrace
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Family Room
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite