The Grosvenor Hotel

Very clean and the people were incredibly helpful. Excellent pub and restaurant pub

Great parking, spacious room and good location to shops. Our view of the port was great too.

Noise noticeable between rooms and especially in hallways from within our room. The old lift is a classic!

The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious! Also close to town which is handy.

Nice hotel, decor a bit outdated but there was some building work going on. Really nice bistro in hotel, good location, free parking over the road.

Nowhere in shower to stand soap, shampoo etc.. The breakfast service was non existent. If the doors to the lift(old manual) didn’t get closed properly it didn’t work.

The room was super clean and comfortable. The hotel had easy parking across the street and the location is very convenient to shopping and dining. The dining room/bar downstairs was great with very personable staff. We highly recommend!

Very nice modern room on 2nd floor. Lift foyer need attention. Outside under repair.

Beautiful old hotel tastefully renovated. Easy walking distance to shops, restaurants etc but we dined in and had a magnificent meal.

A beautifully renovated old building, with the perfect mixture of timeless classic architecture and modern amenities. Loved the original elevator, was quite charming, and faster than some modern elevators we’ve used. The rooms were tastefully decorated with a modern bathroom. Being on the top floor was amazing, as we had views of the ocean and port, right from the bed. The quaint restaurant was warm and inviting with its exposed brick walls. Service was top notch.

Room was updated nice bright paint and decor. However, no trash receptacle in the bathroom. Bathroom sink was cool, but drained slow and would have been nicer to have a bigger counter than a large sink. Was a dirty towel hanging on hook when we checked in.

I wanted an inexpensive room for one night as I was there on a charitie's business. The room had what looked like mould on the walls (see photo). As I had asthma there was no way I was staying in the room. Everything was very dated and the carpet needed replacing. There was no lift and heavy fire doors to push through after climbing three levels of stairs with bags. When I complained and asked for a refund they gave me 40%. The receptionist was great but indicated there were a number of other rooms with the same issue, that it wasn't mould, it was the adhesive on the wallpaper! I would not recommend this hotel to anyone, unless you check out your room first.

Staff were very friendly and helpful. The room was recently upgraded and very clean and functional.

Room was nice and clean apart from the Toilet wasn’t cleaned properly. Very noisy during the night.

Reception staff were very helpful and kind. Room is renovated in very clean and neat condition.

Absolutely loved my stay here, the staff were amazing and the room was very clean, neat and tidy with everything I needed plus the location was great! Would definitely stay here again

Fantastic staff, clean, big room, meals are excellent

My room was lovely, comfortable and clean however I did hear a lot of noise from my neighbors.

De kamer en badkamer waren groot en schoon. Elke dag schone badlakens. Bed was lang genoeg voor lange mensen

Located above the restaurant/ bar so very noisey until midnight. Mold in the bathroom wasn't pleasant. Fantastic location for walk round town.

Nice room, clean and quiet, personable staff. My disappointment stems from a simple issue with the TV - was not able to choose a station or show other than what was pre determined. A small issue perhaps, but dammed annoying.

We had a room on the second floor which has been recently renovated. Apart from the landing area from the lift which is still being finished, the hallway and room was lovely. The bed was a bit lumpy. But our room was great, clean, modern and quiet. Very good value for money, and nice downtown location, easy walk to cafes. Because there is a bar on the street level, there were a few folks about on the street who had clearly over overindulged. But they were harmless. Overall very pleased with our stay and would recommend.

It was ok the tv sucked couldn't workout how to use it and gave up the shower door didn't close properly and the water went all over the floor no shelf in the shower to out anything. Very noisy some generator or something outside all night. Comfortable bed though

Economical, clean but decor in need of a makeover. Have stayed previously and would again but frustrated this time that tv remote didn’t work (couldn’t get any sound)

It’s a grand old hotel with lovely ceilings in the foyer in particular. The receptionists are very pleasant and welcoming. I was in a very nicely refurbished room on the second floor. Very comfortable and clean, and a really good shower with very good water pressure. I slept well, and enjoyed being close to cafes and the railway station. All in all a really nice place to stay. It will be my first choice next time I travel to Timaru.

Nice hotel with a renovated upper level which we stayed in. Room was very spacious. Convenient location & easy free parking.

Noise noticeable between rooms and especially in hallways from within our room. The old lift is a classic!

Staff were friendly, The room I stayed in wasn't the greatest, Mold on the walls and very very basic. Also next to the train station was very loud engine noises super early in the morning.

A beautifully renovated old building, with the perfect mixture of timeless classic architecture and modern amenities. Loved the original elevator, was quite charming, and faster than some modern elevators we’ve used. The rooms were tastefully decorated with a modern bathroom. Being on the top floor was amazing, as we had views of the ocean and port, right from the bed. The quaint restaurant was warm and inviting with its exposed brick walls. Service was top notch.

My friend and I booked 2 twin rooms. Pros: the room and bathroom were clean, the shower pressure was like a waterfall (so great), the staff was super friendly and helpful. There was a kettle and tea/coffee provisions (but no stir sticks or spoons to stir). My room smelled like cigarette smoke, and front desk staff moved me immediately with no hassle. Cons: the rooms were not at all as advertised. While I felt safe and the room was clean, it didn't provide a comfortable atmosphere. They felt like a half-way house for people leaving prison 😂 They were pretty dark with only one small window. The carpet was shag, a bit threadbare, and didn't seem clean (but I'm pretty sure they were, it's just the type of carpet). The decor was...weird. One single bed pushed against the wall of felted wallpaper. There wasn't enough room for a bedside table so the phone was on the floor. While technically there was a tv, there were only 4 stations (why even bother, then?). The walls were really thin - I could hear my neighbour, quite clearly, sneeze in the night and their alarm go off. The shower had a cheap plastic shower curtain that kept blowing onto me no matter how I positioned my body or the showerhead, so I just showered with the curtain open and the showerhead pointed towards the inner wall. I would not stay here again. I wish I could share photos so you could see the actual rooms we were given.

Thanks so much for ur hospitality. Great staff

We stayed 2 nights at the Grosvenor for the first and last night of our 14-day cycling holiday. Staff were extremely friendly and hospitable. Moreover they went out of their way to help us. First by allowing us to store our bike boxes, second by providing us with a bucket to clean our muddy bikes when we returned and third and most importantly helping us to catch our plane on time. We had booked a van through Timaru Taxis. However when we rang the company past our scheduled pickup time they advised us that they do not operate vans on the weekend. With less than an hour to spare prior to bag drop off Carol, one of the staff members, asked her husband to transport us and our boxes to the airport. Without their kindness we would have been stranded in Timaru for another day. Super grateful for everything

Staff were very friendly and helpful. The room was recently upgraded and very clean and functional.

Reception staff were very helpful and kind. Room is renovated in very clean and neat condition.

Absolutely loved my stay here, the staff were amazing and the room was very clean, neat and tidy with everything I needed plus the location was great! Would definitely stay here again

we enjoyed our stay at Grosvenor. Army at the reception was welcoming and lovely. The room was spacious, comfortable and warm. The location was great to walk around town, garden and beach. Parking was easy too.

Gorgeous older hotel handy to many amenities. Walking distance to shopping. 3 star property that was better than a lot of other similarly rated properties. Recent refurbishment of rooms. Staff friendly and accomodating. No issue with arranging late check out for us for our day of departure.

Very friendly and helpful staff. Rooms comfortable. Central location with parking.

Loved the room, receptionist was great. Barmaid in hotel bar was rude and unfriendly. This was unfortunate as it ruined an otherwise great stay

Loved the age of the property and that the owners are working to restore the outside to its former glory! The three staff members I encountered were exemplary! The hotel is so lucky to have them.

Location is perfect with onsite parking.

It was only walking distance from or venues.

Close to a fabulous beach to view the tiny blue penguins .. and in the central city close to shops. Great restaurant and happy staff

It’s a grand old hotel with lovely ceilings in the foyer in particular. The receptionists are very pleasant and welcoming. I was in a very nicely refurbished room on the second floor. Very comfortable and clean, and a really good shower with very good water pressure. I slept well, and enjoyed being close to cafes and the railway station. All in all a really nice place to stay. It will be my first choice next time I travel to Timaru.

This hotel is very centrally located, which is handy if you come by coach. It is an older hotel that has been modernised.

Nice hotel with a renovated upper level which we stayed in. Room was very spacious. Convenient location & easy free parking.

Just a little tired and had seen better days.. free parking was good, location was a bit more than walking distance to food and drink, good budget choice for some with free parking..

Very friendly and helpful staff. Rooms comfortable. Central location with parking.

I found our accommodation was located close to shops and food options. Our room was clean and adequate for our needs. We did not dine in house but found a very good restaurant a short walk away.

フロントスタッフの対応はとても親切でした。近くのペンギンコロニーのスポットへも徒歩で行けて、とても便利でした。

One night in transit. The room was OK, the food was excellent.

Very clean and the people were incredibly helpful. Excellent pub and restaurant pub

The staff were so friendly and amazing! Our room was big and clean! Our bed so comfy after a long day of hiking! The restaurant provided us with delicious meals! We were all so pleased and so full!

Great stay for 3 night. Only issue was bed was a little firm for my liking. The staff were exceptional and made the stay great. The food at the restaurant was good and breakfast options were good.

Great location. Quiet room with blackout curtains. Very impressed with meals at restaurant

Great food at the Pub!

The Grosvenor has a restaurant / pub onsite that serves Awesome dinners. I had the Roast Beef for dinner and battered banana with ice cream for dessert and they were both delicious! Also close to town which is handy.

Awesome stay, our room was perfect and the staff were super friendly and welcoming. Plus a great meal and drink in the bar and restaurant. Many thanks

The room was super clean and comfortable. The hotel had easy parking across the street and the location is very convenient to shopping and dining. The dining room/bar downstairs was great with very personable staff. We highly recommend!

Beautiful old hotel tastefully renovated. Easy walking distance to shops, restaurants etc but we dined in and had a magnificent meal.