Is parking available at the property?

Parking is available at the property, but it is limited. Nearby parking is also available for a fee of NZD 50 per day, located approximately 1312 feet away.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee of approximately NZD 35.00 per person. Serving hours are weekdays from 5:00 AM to 10:00 AM and weekends from 5:00 AM to 10:30 AM.

What are the standard check-in and check-out times?

The standard check-in time is 2:00 PM and check-out time is 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible facilities in public areas. However, specific details about elevators and step-free entrances are not provided.

What is the location of the property in relation to key landmarks?

The property is located near Auckland Airport, just a 3-minute drive from Butterfly Creek and 8 minutes from Mount Mangere. It is approximately 13.1 miles from Sky Tower and 11 miles from the University of Auckland.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of NZD 75 per night. Advance request or confirmation may be required for extra beds.

Novotel Auckland Airport - Great Amenities in Auckland

Average nightly price at Novotel Auckland Airport by month, last 12 months (USD)
Month	Average price
January	US$173
February	US$213
March	US$203
April	US$177
May	US$174
June	US$163
July	US$162
August	US$169
September	US$177
October	US$176
November	US$188
December	US$179

What guests think

At Novotel Auckland Airport, travellers praise the unbeatable walk-to-terminal location, clean and quiet rooms with comfortable beds, and friendly, efficient staff, making it a reliable stopover for late arrivals, early departures, or mid-journey rest.

Breakfast is frequently highlighted as very good, and several guests appreciate the handy gym. Some report inconsistent restaurant or room service, minor housekeeping misses, soft pillows or beds, confusing room controls, and occasional disturbances like false fire alarms or noise from other rooms. Expect a clean, comfortable, ultra-convenient airport stay with few frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The on-site gym draws praise. Parking can be confusing or paid, and some report limited concierge assistance.

Related guest reviews

10

Candice

18 Mar 2025

·

Stayed 1 night

Easy location with a great gym and restaurant. It’s also very close to the new parking building.

8

Jasmine

10 Sept 2025

·

Stayed 1 night

It was clean, covenient for the purpose. However, you should have rental car parking options.

10

Cindra

19 Mar 2025

·

Stayed 1 night

Parking was a little confusing but we figured it out…

10

Samantha

27 Dec 2025

·

Stayed 1 night

Nice gym.

8

windy

16 Jul 2025

·

Stayed 2 nights

There's no concierge to help you carry your luggage to go in and out of the room. There is a concierge trolley but i guess no staff helping us, we have to take the airport trolley to our floor and leave it by the door as suggested by front desk. And if the airport trolley gone, you have to get a new one and take them upstairs. It's inconvenient as the airport trolley is so bulky. And takes lots of space if you leave it by your room door. Hotel condition is great and location wise, airport is only a few steps from the front door.

8

Rick

8 May 2025

·

Stayed 1 night

I didnt like the lack of valet parking. I wasted 30 minutes driving around in circles at Lot E to find a spot that wasn't a handicapped stall. Then had to walk back to the hotel. Not a huge deal as the weather was fine but I'm an older man with COPD. We did enjoy our dinner at the hotel. The serving staff were very friendly. The maitre d should emulate the servers. The front desk staff were excellent. And the bell boy was the most help, in explaining the car park situation to a new left side of the road driver. Richard Legge

10

Khalid

1 Oct 2025

·

Stayed 1 night

Love the gym, focus on sustainability and the convenience.

6

Monica

25 May 2025

·

Stayed 1 night

Place is fine and up to its standards. But I do not understand why we have to pay for carpark when we paying to staying at a hotel. First time I’ve ever paid for car park when staying overnight at a hotel. There should be designated area where car park is free for us people that have reservations at the Novotel.

8

Caroline

22 Feb 2025

·

Stayed 1 night

Such a bonus to walk out of airport terminal and straight into the Novotel. A stylish hotel with comfortable rooms, dinner was good, gym was superb.

8

martine

1 Feb 2026

·

Stayed 1 night

Nice room, great gym, wonderful breakfast spread

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are widely described as very clean or spotless. A few guests noted housekeeping misses such as unclean bathrooms or items left uncleaned.

Related guest reviews

10

Belinda

6 Feb 2026

·

Stayed 1 night

Spotless facilities, lovely staff, excellent breakfast and location.

10

HELEN

1 Mar 2026

·

Stayed 2 nights

Clean room

10

Wendy

9 Oct 2025

·

Stayed 1 night

Conveniently located at the airport. Rooms are clean and renovated. Very comfortable bed and pillows

10

Gaynor

26 Jan 2026

·

Stayed 1 night

Friendly staff, lovely clean room with comfy bed and nice toiletries. Great stay

10

Toshihiro

31 Dec 2025

·

Stayed 1 night

Spoons in my room were dirty.

10

Marie

9 Feb 2026

·

Stayed 1 night

Fina och rena rum. Bra personal och bra läge vid flygplatsen.

6

kimberly

31 Aug 2025

·

Stayed 2 nights

Room wasn’t cleaned and had no towel and no toilet paper

10

Carol

5 Nov 2025

·

Stayed 1 night

Beautiful room, clean and well equipped

10

Tonia

21 Jan 2026

·

Stayed 1 night

Spotless room, courteous staff, excellent position for an early flight

4

Vance

9 Jul 2025

·

Stayed 1 night

Bathroom not clean hair around the vanity and floor and carpet not vacuumed from last guest. Sent down stairs for a fire alarm to be told false alarm and told to go back to the room then half an hour latter knock on the door to be told we have to go back down stairs. When we ask the front desk about our room she told us that we had a superior room full mini bar. Our mini bar was empty and i only ask about when the room gets cleaned. your staff need better training

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, quiet and comfortable, with some offering runway views. Some report soft pillows or beds, awkward bathroom privacy or controls, occasional maintenance quirks like TV reboots, and limited in-room amenities (e.g., minibar or water).

Related guest reviews

10

Denis

22 Aug 2025

·

Stayed 1 night

Extra large rooms, whisper quiet with the double glazing, could see the airport operating. So handy for early morning flights!

4

Ross

1 May 2025

·

Stayed 1 night

The room had a frosted glass toilet door and shower wall, so that you could be seen on the toilet or in the shower from the bed area.

8

Lucinda

2 Sept 2025

·

Stayed 1 night

Terrible pillows- so uncomfortable. Other than that everything was great

10

Wendy

9 Oct 2025

·

Stayed 1 night

Conveniently located at the airport. Rooms are clean and renovated. Very comfortable bed and pillows

8

Angelique

1 Jan 2026

·

Stayed 1 night

The room is clean and tidy but the TV constantly reboots which is very annoying. Also, for the price point, there should be snacks available in the room.

10

Colin

17 Dec 2025

·

Stayed 1 night

Excellent comfortable hotel just about a five minute walk from Auckland international terminal, very nice room with runway views, staff were great

10

Valerie

18 Aug 2025

·

Stayed 1 night

Excellent stay. Sound proof rooms, can’t hear the planes at all. Nice surroundings and great breakfast buffet.

10

Gary

30 Oct 2025

·

Stayed 1 night

Great rooms comfortable bed and pillows

8

Fuyuhiko

14 Nov 2025

·

Stayed 1 night

The room design is good, but not very user-friendly. The hand soap dispenser is located high and far away. The toilet door is difficult to open and lock. I accidentally turned off the refrigerator when putting the hot water kettle down. The 200V outlet next to the pillow has poor contact.

6

Naiomi

21 Jul 2025

·

Stayed 1 night

Rooms small pullman is the same price and bigger rooms and better amenities and food

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful and efficient, with smooth check-in. There are occasional lapses, including slow or rude bar service and missed or mishandled requests (for example, wake-up calls).

Related guest reviews

10

Glen and Anna

16 Nov 2025

·

Stayed 1 night

Really helpful staff

6

Chris

19 Jul 2025

·

Stayed 1 night

Hotel is great. But I have limited mobility. No one asked. No hand rails to help get off toilet. Staff bitched a fire drill requiring everyone to walj down stairs twice. I was on 7th floor. With limited mobility I was not impressed. First time told go back to room. Second time once everyone was down we were sent back and they finally turned alarms off. I was in pain for next three days as a result. Don't put people with disabilities above three floors.

6

Bob

15 May 2025

·

Stayed 1 night

Hotel is excellent and in an ideal location. We stayed the night before an early morning departure to avoid peak hour traffic in the morning. Was let down by a couple of things. Had booked a king bed but given 2 x singles. No issue getting it swapped. Had a drink in bar while they swapped rooms and moved baggage. An hour later or bags still hadn't been moved. Had to get a porter to get them for us. Ordered a wake up call to ensure we didn't miss check in and flight. Never got it. Understandable mistakes. The issue was the lack of concern shown when we raised the issue the next day and a casual, "I'll raise it with my manager". Felt they really weren't interested. Left us frustrated, which is probably a while lot better than if we had missed our flight.

10

David

31 Jan 2026

·

Stayed 1 night

Quick and efficient staff. Friendly and helpful. Great room, spacious and modern. Felt relaxed in the room.

10

Michael

3 Dec 2025

·

Stayed 1 night

Helpful quick check in, excellent room

10

David

1 Oct 2025

·

Stayed 1 night

The staff are awesome, above and beyond, keep up the great work 🙏

10

Kathy

28 Nov 2025

·

Stayed 1 night

friendly staff, very quick check in, comfy bed

6

Patrick

17 Jul 2025

·

Stayed 1 night

Very rude staff in the bar. Put a smile on Team!

8

Deborah

18 May 2025

·

Stayed 1 night

Beautiful hotel. We arranged a 530am alarm call to catch a flight which they forgot

2

Teik Heng

30 Nov 2025

·

Stayed 2 nights

Room wasn’t made Glasses etc were not cleared When asked, the receptionist was full of excuses. And although he agreed to make good, nothing happened. I had to take the additional effort to call and remind housekeeping, before things were done. Terrible service. So disappointed and frustrating.

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AI-generated summary based on recent guest reviews

Location

Unbeatable for airport access — directly across from the international terminal and an easy walk to rentals and transport. A few note airport-area roadworks making driving in confusing.

Related guest reviews

10

Ramiro

31 Oct 2025

·

Stayed 1 night

Excellent location to catch an early flight.

10

cheryl

2 Jun 2025

·

Stayed 1 night

This hotel is right across the street from the international terminal and was very convenient

10

Jacqueline

29 Jan 2026

·

Stayed 1 night

Swift check in, clean room, excellent location for a late airport arrival or early morning departure

8

William

8 Dec 2025

·

Stayed 1 night

Fantastically convenient for the airport.

10

H

8 Nov 2025

·

Stayed 1 night

We’ve stayed here before and we would stay again. So handy with only a few steps to the international airport.

8

Mirja

2 Feb 2026

·

Stayed 1 night

Very close to the airport, you could easily walk from the terminal.

10

Robert

30 Nov 2025

·

Stayed 1 night

Super convenient location. Walking distance to rental car drop off and international terminal. A short walk to Rabbit Lake sculpture walk and Butterfly Creek fun park if you're looking to kill time before your flight.

10

Michael

16 Nov 2025

·

Stayed 1 night

great location. just next to the airport.

10

DAVID

28 Jan 2026

·

Stayed 1 night

Conveniently located a short walk from Auckland Airport’s international terminal. Nice rooms, good breakfast.

10

Akemi

16 Feb 2026

·

Stayed 1 night

Best location

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AI-generated summary based on recent guest reviews

Dining

Breakfast consistently earns strong reviews. Restaurant and room-service quality and service vary, and some dishes are underwhelming or pricey.

Related guest reviews

10

Belinda

6 Feb 2026

·

Stayed 1 night

Spotless facilities, lovely staff, excellent breakfast and location.

6

Gregory

14 Apr 2025

·

Stayed 1 night

In room dining menu was difficult to find and then navigate. Once I found out it was on the tv (after a trip to reception), I dialed room service constantly for 5 mins, and then resturant, both with no answer. The "fish and chips" were extremely dissapointing too, irrespective of the price, but especially given the price. Outside of this, the hotel was fantastic! But when you are exhausted after a lot of travel, things like this shouldnt be hard to get right.

8

Lesley

10 Apr 2025

·

Stayed 1 night

Good hotel for a 1 night stay at the airport. Did not have breakfast this time but did have dinner, Menu i feel is not the best, its an all day menu, if its evening meal then i feel more choice and variety is needed.

10

k m mcgough

11 Oct 2025

·

Stayed 1 night

Great hotel very close to airport. Comfy room and good shower. Staff very friendly and helpful. Breakfast was excellent. Late check out easy to organise

10

Allira

12 Jul 2025

·

Stayed 1 night

Fantastic place to stay if you have an early morning flight or if you come in on a late night flight. Check and check out seamless, rooms are comfortable and clean. Buffet breakfast is amazing with a huge variety catering to different dietary needs. Easy to walk across the road to the airport.

6

Sheryl

9 Apr 2025

·

Stayed 1 night

3 of us stayed here overnight before catching an early overseas flight the next day. Can't fault the convenience. Check-in staff were great. Service after that was average at best. 3 people but only 2 cups, glasses etc. Ordered meals via room service. Burgers were luke-warm and the fries soggy. Expected better.

8

Tauhara North Tourism

28 Oct 2025

·

Stayed 1 night

Restaurant service is patchy; food is below par - terrible Caesar salad and other options are overcooked or just below standard - especially for price

8

martine

1 Feb 2026

·

Stayed 1 night

Nice room, great gym, wonderful breakfast spread

6

Wendy

29 Jun 2025

·

Stayed 1 night

We ordered room service the food was cold when it arrived to our room also long wait

10

Natarsha

30 Sept 2025

·

Stayed 1 night

Great stay, especially for the ease of getting to the international airport fist thing in the morning. Lovely room, friendly staff, excellent dining. Overall a wonderful stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $219	2 $224	3 $233	4 $245	5 $225	6 $221	7 $219
8 $233	9 $246	10 $241	11 $233	12 $233	13 $219	14 $246
15 $246	16 $246	17 $212	18 $219	19 $246	20 $243	21 $219
22 $222	23 $237	24 $225	25 $241	26 $224	27 $212	28 $240
29 $239	30 $226

Novotel Auckland Airport

Prices for Novotel Auckland Airport

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Superior Room, 1 King Bed, Accessible

Executive Room, 1 King Bed

Superior Double Room, 2 Double Beds

Superior Room, 1 King Bed

Guest reviews of Novotel Auckland Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Auckland Airport

Considering this hotel for your Auckland trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $275	23 $219	24 $188
25 $182	26 $185	27 $200	28 $229	29 $241	30 $228	31 $219