Is parking available at the hotel?

Parking is available nearby for a fee of NZD 49 per day, approximately 984 feet away. Limited on-site parking is also offered.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately NZD 45 per person. It is served on weekdays from 5:00 AM to 10:00 AM and on weekends from 5:00 AM to 11:00 AM.

Does the hotel allow pets?

Pets are not allowed at the hotel. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including some wheelchair-accessible facilities in public areas and rooms.

Where is the hotel located in relation to key landmarks?

The hotel is located in Auckland (Auckland Airport), just a 3-minute drive from Butterfly Creek and 14 minutes from Go Media Stadium. It is approximately 2.2 km from Auckland International Airport.

What are the policies for children staying at the hotel?

Up to 2 children aged 11 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of NZD 60 per night, subject to availability. Advance request is required for rollaway beds.

Pullman Auckland Airport Hotel

Average nightly price at Pullman Auckland Airport by month, last 12 months (USD)
Month	Average price
January	US$188
February	US$228
March	US$218
April	US$184
May	US$175
June	US$173
July	US$174
August	US$181
September	US$186
October	US$197
November	US$206
December	US$195

What guests think

Travellers describe Pullman Auckland Airport as an exceptionally convenient, modern airport hotel with friendly staff, comfortable quiet rooms, and consistently clean facilities, ideal for late arrivals or early flights, with many appreciating the short walk to the international terminal.

Many appreciate the generous breakfast and the stylish top-floor spaces, including a bar, restaurant, and an executive lounge. Common drawbacks include expensive dining, the need for reservations, occasional slow or disorganized service, and sporadic housekeeping or maintenance lapses. Some also note inflexible early check-in or late-checkout fees, confusing room lighting, and isolated noise or odor issues. Overall, it’s a comfortable, efficient base for airport stopovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Features include a well-equipped gym, a top-floor bar/restaurant with runway views, an executive lounge, and a lobby cafe. Several guests note there is no pool and that wayfinding in corridors can be confusing.

Related guest reviews

10

Lorraine

20 Jun 2025

·

Stayed 1 night

Only criticism was check- in. As with our previous stay, there was a delay due to numbers arriving. The staff person appeared to believe there was only one guest when the reservation clearly showed 2. We had requested upgrade to lounge access and informed it would be confirmed on arrival. The staff member said nothing and it appears would not have done unless I asked if the requested access was available. The lounge was fairly busy but not full. Restocking of food items was quite slow and at times there was very little left on the table.

10

Richard

17 Feb 2025

·

Stayed 1 night

Frequently stay here or at the other hotel next door. Rooms are nice and big. Bed is firm. Espresso machine in room. Breakfast very good but overpriced. Hallways are a maze - good luck finding your way to the elevator. Check in seems to take forever. Usually pretty generous with late checkout.

10

Robert

10 Jun 2025

·

Stayed 1 night

We arrived late at night, tired after a long flight The hotel is new, close to the airport and the staff checked us in rapidly- perfect The room was comfortable, stylish, quiet - perfect Good well equipped gym Hotel is expensive but hit the spot perfectly, so good value Didn’t use any facilities except room and gym so cannot comment of food and beverages

10

Mark

1 Dec 2025

·

Stayed 2 nights

This hotel was amazing and comfortable. Loved the gym. Great location next to the airport. We flew in very early in the morning and it was perfect place for us to immediately check into.

10

Jennifer

27 Jan 2026

·

Stayed 1 night

The staff! What a lovely place. Such amazing people in the lounge. The lounge in the evening for canapés and drinks was worth the extra price. Breakfast was awesome. Obviously location to the airport is a huge bonus.

10

Simon

12 Jul 2024

·

Stayed 1 night

Beautiful hotel, with amazing views from the restaurant. Breakfast with a view!

10

Miss Jennifer

2 Jan 2026

·

Stayed 2 nights

The staff are amazing. Everyone is approachable and helpful. The executive lounge was worth the extra money. Breakfast was spot on as well. Plenty of options. Dinner in news years eve was delicious. The minibar price list and tea/coffee are in the drawer above the fridge. It’s quite well hidden. Separate toilet and shower room is a nice touch. I had booked to stay here for the night before I fly and I am so happy I get to experience this again.

10

Albert

12 Mar 2024

·

Stayed 1 night

The Pullman Auckland Airport is very convenient (2-4 minute walk) to the International Terminal. The facilities are in outstanding condition. The front desk staff are very friendly and helpful. The 9th floor restaurant/bar has a great view of Auckland Airport. All in all, a very relaxing staff.

10

Joshua

20 Feb 2025

·

Stayed 1 night

Enjoyed my stopover, unbeatable location, being a stones throw from the airport, modern facilities, excellent gym, and a great buffet breakfast!

10

Leen

5 Feb 2025

·

Stayed 1 night

Great location for airport overnight. Excellent bar and restaurant on the top floor

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Cleanliness

Rooms and facilities are widely described as very clean. A minority reported lapses such as dirty marks or hair in bathrooms, empty dispensers, a damp or musty odor, and one instance of a stained bedsheet.

Related guest reviews

10

Jennifer

3 Nov 2025

·

Stayed 1 night

Very clean comfortable and spacious room. Excellent bed and linens.

10

Marc-Antoine

30 Nov 2025

·

Stayed 1 night

Clean and practical, would recommend 100%

10

Sarah

29 Oct 2025

·

Stayed 1 night

Lovely hotel, clean, fresh and comfortable

8

Rodica

12 Mar 2024

·

Stayed 1 night

Lack of amenities (I.e. pool, sauna, etc). The rooms are very nicely furnished, styled, however there is a persistent humid/moldy smell

8

Lyn

8 Dec 2025

·

Stayed 1 night

I stayed here for convenience as I had an early morning flight. You really have to overlook the price if this is your reason for this. The rooms are nice and bed is comfortable. I find the pillows to be overstuffed. Next time I’ll ask for softer ones. I did notice dirty marks on the mirror and bathroom door…. this shouldn’t happen anywhere really, let alone in a Pullman or a hotel charging high end prices. The food is always nice here but again pricey. But it is of course a choice I made to stay here.

8

Diana

11 Jun 2024

·

Stayed 1 night

Modern and convenient for late arrival or early flight departure. Super friendly staff. Hotel is only 8 months old but the bed felt like it needed replacing already = not a comfortable sleep. Shower corners look they need a good clean and shower isn't very powerful with clumsy head that kept falling out of holder - water also escapes the door onto bathroom floor. Bit disappointing for a brand new hotel - but still convenient and safe stay close to airport with fabulous friendly staff. Would probably choose Novotel next door next time.

2

Renchu

29 Dec 2024

·

Stayed 1 night

The bed sheet was dirty mark, called more than 20 minutes and got someone answered.

10

A

13 Sept 2025

·

Stayed 1 night

Gorgeous new hotel, proximity to the airport was exceptional and service was wonderful. Have the restaurant on the top floor overlooking the planes coming and going was a highlight for our wee boy. Was it clean in the room, not so sure with the black hair in the shower and coffee rings on the bedside table but overall we thoroughly enjoyed it

10

Martin

6 Feb 2026

·

Stayed 1 night

Clean, comfortable room adjacent to the airport.

10

Chloe

4 Feb 2026

·

Stayed 1 night

Amazing as always. Customer service exceptional. Room was great a little damp smell but so clean and tidy.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, quiet and comfortable, with many noting spacious layouts, comfy beds, and features like separate toilet rooms and airport views. Some mention dim or confusing lighting, occasional noise between rooms, AC issues, and maze-like corridors.

Related guest reviews

8

Kylie

26 Jun 2024

·

Stayed 1 night

The room smelt terribly

8

Jonathan

7 Oct 2025

·

Stayed 1 night

Not able to control the heat or coldness so was hot for both of us at night

6

Tanya

23 Oct 2025

·

Stayed 1 night

Comfy beds, thin walls and very poor bathroom lighting. Te Kaahu restaurant in dining and room service overated and expensive. No condoments, no salt pepper or 2nd cutlery set delivered for service for 2. Top floor restaurant cheaply devorated like a cafeteria. Definatrly not the high end vibe I expected. We arrived an hour early and luggage check was a joke, we returned to find our luggage still in lobby 2 hrs later, it had not been securely checked.

10

Richard

20 Oct 2024

·

Stayed 1 night

Expensive but very convenient. Room decor and quality of furnishings is excellent. Bed very comfy. Corridors are like a maze and some additional signs saying “elevators this way” would be helpful.

10

Rikka

18 Nov 2024

·

Stayed 3 nights

The staff were truly wonderful and accommodating! Our room had AC issues and the staff quickly moved us to another room and moved all our stuff, it was great!

10

Lux

15 Nov 2025

·

Stayed 1 night

What a beautiful hotel (and room). It was very luxe and one of the nicer hotels we’ve ever stayed at. We were only there overnight due to an early departure at international airport so can only speak to the room and the staff who were friendly. We had a room facing the airport and runway which was fab. Room was quiet, spacious, comfortable, and had all the amenities you could want. A quick and easy walk over to the international terminal. I have stayed at the neighbouring Novotel airport hotel, and the Pullman is definitely my preferred of the two. Highly recommended! Would absolutely stay here again.

8

gary

17 Oct 2025

·

Stayed 1 night

Staff was great, but in the rooms they have an odd master light on/off switch that took a hot moment to figure out. They also switched it off sometime in the middle of the night, necessitating trying to switch it back on 4:30am. Location is stellar if you're flying in/out of Auckland and if you are dropping a rental car. It's an easy walk to both.

10

Dawn

16 Dec 2025

·

Stayed 1 night

The room was really nice, but the mirror bathroom light seemed insufficient--had to leave the both lights on in the bathroom. There was a separate WC which I always appreciate. The bed was very comfortable. The room was well appointed. The hash browns were AMAZINGLY crunchy and good. Omelette REALLY good--complimented the chef. The smoothies - mango or kiwi or feijoa were all delicious (yes, i tried all three). Good tea selections. Chicken sausage--very good and there were bacon, pork and vegetarian options for sausage. Dining Room staff were really nice and quite helpful with suggestions. I stayed here because I had just flown in from Christchurch and decided to chill before flying out the next day. Well worh it and I would definitely stay again.

10

Graeme

6 Oct 2025

·

Stayed 1 night

We checked in late and it was a very smooth process which was great. The room was modern, clean and comfortable and despite being right next to the terminal very quiet. Would recommend

10

Jackie

16 Jan 2026

·

Stayed 1 night

Loved our stay here. Room was big and very comfortable. Big bath with walk-in shower and a separate toilet room. Always appreciated! Great breakfast with plenty of variety and options. Best of all, it was a 5 minute walk to the international terminal when we flew out the next day. Would recommend to anyone needing to stay the night before a flight or upon arriving.

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Service

Service is widely described as warm, professional and helpful. Several guests, however, experienced slow or error-prone check-ins, booking or billing miscommunications, inflexible early check-in policies, and occasional lapses such as poor follow-through or ignoring do-not-disturb.

Related guest reviews

4

Katrina

8 Oct 2025

·

Stayed 2 nights

I arrived at the hotel after flying for two days, having booked my room the day before specifically so I could check in early at 9am instead of the standard 3pm. Despite showing my Expedia confirmation on my phone, the staff couldn’t find my booking and I had to wait over an hour before I had to follow up again myself. When the booking was eventually located, I was told the issue was my fault because I was “supposed to arrive Sunday, not Monday.” This was incredibly frustrating, especially after making the effort to plan ahead. As an Accor member, I expected a far higher level of service. Unfortunately, this experience fell well below expectations. I won’t be staying at Pullman again.

8

Tim

26 Aug 2025

·

Stayed 1 night

Modern and well appointed. Unfortunately, Check-In was a disaster as the system was down

8

Stormie

18 Jul 2025

·

Stayed 1 night

Other than the slow checkin process then realising reception only checked in one of our rooms when we thought was both our rooms. I had to go back down stairs to check our other room in. Everything was excellent. The decor, dim lighting, complimentary water, comfy beds, veiws, superb restaurant food especially the kai, the use of Maori detailing and words throughout the hotel etc....til we came into an issue. Reception clarified breakfast was part of our booking for one (rm1) of two (rm2) rooms only. So I paid for room 1 so room two could have the breaky. Rm1 checked out early. When rm2 went up to breakfast they were told breakfast was not with the room booking. Even after explaining clarification from reception earlier that morning. My daughter and her partner could have paid for breakfast but felt embarrassed so left and checked out early. Once i landed in Australia and my daughter informed me of her dilemma I rang the hotel and they said they would investigate the matter and get back to me. Still know contact going on 3days. I am so disappointed. If it was a little issue I wouldnt make a big deal about it. Communication between reception and restaurant needs improving!

10

Lyn and John

20 Aug 2025

·

Stayed 1 night

Smooth checking at 3.30 am. Quiet comfortable room and we were offered a late check out which was much appreciated. This hotel is perfect and the service is always excellent at the front desk.

10

Karoliina

15 Sept 2024

·

Stayed 1 night

Staff was absolutely fantastic!

10

Jane

20 Nov 2024

·

Stayed 3 nights

The Pullman Auckland Airport has very friendly, helpful staff. Our room was comfortable in every way. They also have the best breakfast buffet I've ever come across. So many delicious food, and drink, options. It's just next door to the airport, so no shuttle or taxi needed! I would definitely stay here again. 😃

8

Lewis

27 Oct 2025

·

Stayed 1 night

Good accomodation check in was not a good experience at all After asking for the manager everything was ok however you should t have to ask

8

Tania

23 Jun 2024

·

Stayed 1 night

Shambles parking and getting around hotel. Long wait for checkin. There were only two people waiting to check in, two receptionist but 20 mins wait

8

FERDI

21 Feb 2024

·

Stayed 2 nights

Good Hotel, super convenient for short stays but staff could follow simple rules like not entering a room especially when the do not disturb sign is switched on. Leave it to human error but otherwise very clean and comfortable.

6

Alex

29 Jan 2025

·

Stayed 1 night

I arrived in the morning, they have my room available, but insisted on charging NZ$180 for an early check in fee even though I will be checking out at 4:30 am the next day. The manager just kept repeating that their official check-in time is 2:00 pm. I understand that early check-in is based on availability, but this policy and inflexibility if far worse than my experience with other international chains. This is be my last stay at a Pullman Hotel.

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AI-generated summary based on recent guest reviews

Location

Unbeatable location a short walk from the international terminal; ideal for late arrivals and early departures. Little else is nearby, some outdoor sections aren’t under cover, and the domestic terminal is a longer walk.

Related guest reviews

10

Johann

14 Jan 2025

·

Stayed 3 nights

A comfortable 5-min walk from the International Terminal and within the airport property of Domestic and International Terminals, Rental Cars, parking lots along with the Novotel.

10

Simon

26 Jul 2024

·

Stayed 2 nights

Very convenient being 2 minutes walk from international arrivals. Welcoming staff and clean, modern rooms.

10

Barend

21 Sept 2025

·

Stayed 2 nights

Very convenient for transiting passengers.

10

Hasantha

24 May 2025

·

Stayed 1 night

Very convenient, about 3 minutes from Airport but much of the walk is not undercover. Novotel closer and mostly undercover. I stayed in a suite as needed a bath but very expensive for one night brief layover, but very nice space. Luggage trolley rack. right outside entrance. Didnt have breakfast or any food in hotel so cant comment

10

Michael

8 Apr 2025

·

Stayed 1 night

Clean, comfortable rooms and super convenient location, less than 5 minute walk from the international terminal

10

Jess

19 Apr 2025

·

Stayed 1 night

Only steps from international terminal and great breakfast buffet.

10

Irene

4 Aug 2025

·

Stayed 1 night

The location is excellent, staff very friendly and helpful and the rooms are extremely comfortable and quiet.

8

Stephen

6 Feb 2025

·

Stayed 1 night

Beautiful property, clean, nice rooms, great staff, and across the drive from the International terminal. Only slight downside is that it is a long walk to the domestic terminal.

10

yuanju

23 Aug 2025

·

Stayed 2 nights

距離國際機場走路3分鐘，是早晨班機的好選擇。

10

David

3 Nov 2025

·

Stayed 1 night

Great Hotel right outside the Airport Terminal.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive frequent praise for quality and selection, with many enjoying the top-floor restaurant and views. Downsides recur: high prices, the need to book (walk-ins turned away), slow or inconsistent service, and occasional room-service delays.

Related guest reviews

6

Steve

21 Apr 2025

·

Stayed 1 night

The hotel is nice enough - but they told us the restaurant was full and we’d have to eat very late. We have young children and had an early flight and needed to eat and go to bed. An airport hotel must be able to feed you when you need to - you don’t have anywhere else to go. We were told they had a function on. Seriously - at an airport hotel where guests have nowhere else to eat?! Not happy.

8

Joanne

9 Jan 2026

·

Stayed 1 night

Easy access to the international airport. Lovely staff. Restaurant was expensive. Fast service.

6

Tanya

23 Oct 2025

·

Stayed 1 night

Comfy beds, thin walls and very poor bathroom lighting. Te Kaahu restaurant in dining and room service overated and expensive. No condoments, no salt pepper or 2nd cutlery set delivered for service for 2. Top floor restaurant cheaply devorated like a cafeteria. Definatrly not the high end vibe I expected. We arrived an hour early and luggage check was a joke, we returned to find our luggage still in lobby 2 hrs later, it had not been securely checked.

10

Erin

9 Jan 2025

·

Stayed 1 night

We loved the hotel. We had just landed from South Island and only needed one night to rest our heads before winging it back to LA. Thankfully I had made a reservation for the hotel restaurant as they ONLY accepted reservations and no walkins. Our server was absolutely lovely but the kitchen really lacked in time management. We had an 8:00 pm reservation and by 9:00 we hadn't gotten our entrees. Our server was so kind and sweet and I felt really bad for her as it wasn't her fault. Once we all got our food it was very good, but it took FOREVER. We ordered dessert and thought perhaps that wouldn't be so bad...wrong. Another 30 minutes at least before she had to go back and ask the dessert chef for it. Wine was delicious!

10

Joshua

30 Aug 2025

·

Stayed 1 night

Always a good time staying at the Pullman. Cant beat the proximity to the airport, and the excellent breakfast in the mornings!

8

cindy

9 Nov 2024

·

Stayed 1 night

Location is great, right outside international terminal, very convenient for an early morning international departure. The espresso machine at the breakfast buffet was not working. Tried to ask staff to fix the machine but they all just hurried past. Finally took 30 minutes for someone to bring coffee to our table.

10

James

17 Oct 2025

·

Stayed 1 night

Nice hotel very near the international airport. Breakfast was good with many choices and excellent views. Room was modern and quiet. Staff were friendly.

10

Mark

16 Aug 2025

·

Stayed 1 night

Reservations required for restaurant.

10

Lesley

28 Oct 2025

·

Stayed 1 night

Great hotel in excellent location. Loved the restaurant and variety of foods

6

Andrew

28 Feb 2024

·

Stayed 1 night

Interesting and well thought out design. Rooms are ultra quiet, and it's just steps from the international terminal. However, at NZD450 per night an airport hotel should have its act together in all aspects - especially food and beverage. On a Monday evening at 7:40 PM the room service wait was two hours. Extremely poor for an airport hotel that trades heavily on the convenience factor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $208	2 $210	3 $204	4 $224	5 $144	6 $223	7 $228
8 $224	9 $224	10 $224	11 $237	12 $228	13 $225	14 $224
15 $144	16 $144	17 $228	18 $224	19 $224	20 $223	21 $223
22 $144	23 $144	24 $253	25 $224	26 $215	27 $144	28 $223
29 $144	30 $144

Pullman Auckland Airport

Prices for Pullman Auckland Airport

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed

Executive Room, 2 Queen Beds

Superior Room, 1 King Bed

Executive Suite, 1 King Bed

Superior Room, 2 Queen Beds

Superior Room, 1 King Bed, Accessible

Guest reviews of Pullman Auckland Airport

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Pullman Auckland Airport

Considering this hotel for your Auckland trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $284	22 $137	23 $231	24 $201
25 $195	26 $204	27 $143	28 $214	29 $215	30 $210	31 $204