Name: Casa Francisco
Address: Coronel Ahumada 203, Colonia Lomas del Mirador, Cuernavaca, Morelos, Mexico, Cuernavaca, Morelos, Mexico
Rating: 8.55

Guest reviews

8.6

Fabulous

Based on 1,006 verified reviews

Who stays here?

Business

11%

Couple

29%

Family

48%

Group

4%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across reviews, Casa Francisco stands out for clean rooms, heated pools and a family‑friendly atmosphere, while service and dining draw mixed remarks, combining many friendly interactions with frequent reports of slow check‑in, curt reception and delayed restaurant service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

JOSE MARIA

23 Mar 2026

·

Stayed 1 night

Clean room, it all working well

6

Enrique

23 Jan 2026

·

Stayed 7 nights

Have trouble with one of service desk employees my refrigerator didn’t work and give me no answer only excuses. Great employees service, Leon margaritas Julio guadalupe

8

Concepcion

19 Jan 2026

·

Stayed 1 night

Evrything was great

10

Jonathan

8 Jan 2026

·

Stayed 14 nights

Clean rooms, all staff friendly (one grumpy male on front desk one time during 2 week stay), but front desk, restaurant, cleaning staff and grounds people all generally very friendly. Some Towels wearing thin, wifi in rooms was slow. Food & atmosphere at restaurant was good, grounds were well kept and great for families and groups.

10

Jonathan

24 Dec 2025

·

Stayed 13 nights

Clean rooms friendly staff, good amenities. Ideal for Families.

Coronel Ahumada 203, Colonia Lomas del Mirador, Cuernavaca, Morelos, Mexico

Location

A stay at Casa Francisco Cuernavaca places you in the heart of Cuernavaca, within a 5-minute drive of Chapultepec Ecological Park and Juan Soriano Museum. This family-friendly hotel is 1.4 mi (2.3 km) from Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.5 mi (2.3 km) from Teopanzolco Archaeological Zone.

Chapultepec Ecological Park(0.6 Miles)

Teopanzolco Archaeological Zone(1 Miles)

Juan Soriano Museum(1.3 Miles)

Forum Cuernavaca(1.5 Miles)

Plaza de Armas(1.5 Miles)

Cuauhnahuac Regional Museum(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self parking is available on-site. Limited parking is provided.

Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee of approximately MXN 200 for adults and MXN 150 for children.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in is available for a fee of MXN 400, and late check-out is available for a fee of MXN 500, both subject to availability.

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional accessibility features may be available upon request.

The hotel is situated in the heart of Cuernavaca, within a 5-minute drive of Chapultepec Ecological Park and Juan Soriano Museum. It is approximately 1.4 mi from the Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and 1.5 mi from Teopanzolco Archaeological Zone.

Yes, the hotel features 2 outdoor pools, including an outdoor heated pool. Pool access is available from 8:00 AM to 8:00 PM.

Up to 2 children aged 11 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The hotel does not specify the availability of cribs or extra beds. Guests are encouraged to inquire directly for any specific needs or requests regarding additional sleeping arrangements.

Casa Francisco

Amenities

Property description

Book on Vio