Name: One Cuernavaca
Address: Carretera México Acapulco KM 88.6, Delicias, Cuernavaca, Morelos, Mexico, Cuernavaca, Morelos, Mexico
Rating: 8.3

Guest reviews

8.3

Very good

Based on 1,024 verified reviews

Who stays here?

Business

19%

Couple

32%

Family

42%

Group

2%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At One Cuernavaca, travellers consistently highlight friendly, helpful staff and smooth check-ins, while recurring trade-offs include very compact rooms and noticeable noise from the highway or thin walls, especially in rooms facing the road or near busy corridors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Brian

3 weeks ago

·

Stayed 1 night

Bad location, no small stores in the vicinity, I didn’t have toothpaste, n/a anywhere near and the staff didn’t care to help,breakfast was o.k. Nothing special, hotel was brutal as doors were slammed constantly all night long, nothing was done about it and I mean slammed, not just closed, not impressed at all!

8

Carlos A

31 Dec 2025

·

Stayed 2 nights

Clean room, great location, staff was nice

10

Mariano

21 Dec 2025

·

Stayed 1 night

Excelente

10

Obed

9 Nov 2025

·

Stayed 1 night

The attending at the reception very good clean and comfortable rooms breakfast is very delicious.

10

Eduardo

20 Oct 2025

·

Stayed 1 night

.

Carretera México Acapulco KM 88.6, Delicias, Cuernavaca, Morelos, Mexico

Location

Located in Cuernavaca (Delicias), One Cuernavaca is within a 15-minute walk of AVERANDA and Galerias Cuernavaca Mall. This hotel is 1.6 mi (2.6 km) from Chapultepec Ecological Park and 2 mi (3.2 km) from Forum Cuernavaca.

AVERANDA(0.5 Miles)

Galerias Cuernavaca Mall(0.6 Miles)

Chapultepec Ecological Park(1.5 Miles)

Forum Cuernavaca(1.7 Miles)

Teopanzolco Archaeological Zone(2.1 Miles)

Balneario La Cascada(2.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Check-in is from 3:00 PM and check-out is until 1:00 PM. Early or late check-in/check-out may be available upon request.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

The hotel is located within a 5-minute drive of Chapultepec Ecological Park and Juan Soriano Museum, approximately 24.9 miles from Tepozteco Pyramid and 3.5 miles from Plaza Cuernavaca.

Yes, there is an outdoor swimming pool that is seasonal. Operational hours may vary.

One Cuernavaca

Amenities

Property description

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