Smartr Atocha Reina Sofia
From
$158
/ night
Select dates to see prices and availability
From
$158
/ night
About this property
Aparthotel in the heart of Madrid with air-conditioned rooms, kitchens, and a virtual front desk for seamless check-in.
Business amenities
Guests will find features like a virtual front desk.
Rooms
Make yourself at home in one of the 25 air-conditioned rooms featuring kitchens with ovens and dishwashers. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include coffee/tea makers and washing machines, and housekeeping is provided on request.
Location
A stay at Smartr Atocha Reina Sofia places you in the heart of Madrid, within a 5-minute drive of National Prado Museum and El Retiro Park. This aparthotel is 1.5 mi (2.4 km) from Gran Via and 1.7 mi (2.8 km) from Puerta del Sol.
What's nearby
Museo Nacional Centro de Arte Reina Sofía(0.4 miles)
Atocha Station Memorial(0.4 miles)
Paseo del Prado(0.5 miles)
Royal Botanical Garden(0.5 miles)
El Retiro Park(0.6 miles)
CaixaForum Madrid(0.7 miles)
National Prado Museum(0.8 miles)
Madrid Río(1 miles)
Matadero Madrid(1 miles)
Thyssen-Bornemisza National Museum(1.1 miles)
Plaza de Santa Ana(1.1 miles)
Glass Palace(1.1 miles)
El Rastro(1.1 miles)
Calle de Alcalá(1.2 miles)
Puerta de Toledo(1.2 miles)
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD)(11.6 miles)
Location
24 Calle Rafael de Riego, Palos de la Frontera, Madrid, Spain
Museo Nacional Centro de Arte Reina Sofía (0.4 miles)
Atocha Station Memorial (0.4 miles)
Paseo del Prado (0.5 miles)
Royal Botanical Garden (0.5 miles)
El Retiro Park (0.6 miles)
CaixaForum Madrid (0.7 miles)
Room options
22
Apartment, 1 Bedroom
Room details
1 Full Bed
and 1 Sofa Bed
Sleeps 4
689 ft²
Air ConditioningHeatingWi-Fi (Free)
20
Apartment, 2 Bedrooms
Room details
1 Full Bed
, 2 Twin Beds
, and 1 Sofa Bed
Sleeps 6
915 ft²
Air ConditioningHeatingWi-Fi (Free)
8
Studio
Room details
1 Full Bed
and 1 Sofa Bed
Sleeps 4
484 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Smartr Atocha Reina Sofia
8
Very good
Based on 550 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Smartr Atocha Reina Sofia, travelers praise the convenient location by Atocha station and museums, generally clean, well-equipped apartments, and easy remote check-in when it works, while recurring complaints focus on delayed access codes and occasional communication or arrival hassles.
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What guests think
At Smartr Atocha Reina Sofia, travelers praise the convenient location by Atocha station and museums, generally clean, well-equipped apartments, and easy remote check-in when it works, while recurring complaints focus on delayed access codes and occasional communication or arrival hassles.
Many like the spacious, well-appointed studios and apartments, though some units feel small or dark, with limited views, firm mattresses, or noise from hallways. In-room kitchens and laundry are common, making longer or family stays easier. Expect a practical, self-catering stay suited to independent travelers.
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AI-generated summary based on recent guest reviews
Facilities
Units typically include kitchens and often a washer, supporting self-catering stays.
Related guest reviews
8
Ivan
May 19, 2025
·
Stayed 4 nights
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
10
Todd
Apr 8, 2024
·
Stayed 3 nights
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
8
Renee
Aug 5, 2025
·
Stayed 1 night
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
Jun 26, 2025
·
Stayed 3 nights
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
Jun 30, 2025
·
Stayed 1 night
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
Jan 2, 2024
·
Stayed 1 night
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
10
Carlos Augusto
Nov 29, 2023
·
Stayed 4 nights
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
Sep 22, 2025
·
Stayed 2 nights
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Else
Oct 2, 2024
·
Stayed 3 nights
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
Feb 9, 2026
·
Stayed 4 nights
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the apartments as very clean, with only isolated mentions of stains or odors.
Related guest reviews
8
ENRIQUE
Dec 9, 2025
·
Stayed 5 nights
Está bien para dormir y el lugar está limpio
Está bien para dormir y el lugar está limpio
10
Denisse
Jun 4, 2025
·
Stayed 3 nights
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
8
Renee
Aug 5, 2025
·
Stayed 1 night
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
Jun 26, 2025
·
Stayed 3 nights
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Jacqueline
Nov 6, 2025
·
Stayed 1 night
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
Jun 30, 2025
·
Stayed 1 night
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
larry
Jan 2, 2024
·
Stayed 1 night
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
8
Michael
Oct 7, 2024
·
Stayed 1 night
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
2
jing
Jun 7, 2024
·
Stayed 1 night
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Ana
Feb 19, 2025
·
Stayed 3 nights
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
El departamento es amplio, iluminado y muy limpio, se encuentra a unas cuadras de la estación atocha, tiene todo lo necesario, muy recomendado, lo volvería alquilar
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AI-generated summary based on recent guest reviews
Rooms
Studios and apartments are generally spacious and comfortable, with modern fittings. Some units are small or dark with limited views, hallway noise, or firm mattresses.
Related guest reviews
10
George
Sep 10, 2025
·
Stayed 3 nights
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
8
Ivan
May 19, 2025
·
Stayed 4 nights
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
6
BRUNO MÁRIO
Oct 19, 2025
·
Stayed 6 nights
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
A comunicação com gerência foi ótima, assim como o check in. O maior problema é o quarto da suíte que é muito pequeno, difícil até para abrir as malas e não tem nenhum armário, prateleira ou gaveta para acomodar os pertences. A vista das janelas é muito feia, caso se importe com isso vale mencionar. Observei que hóspedes que chegavam a noite tiveram dificuldade para receber o código de entrada, sugiro que se for este o caso avise a propriedade com antecedência que chegará a noite. Localização excelente, muito perto da estação metro e da estação de trem Atocha, farmácias, mercados e ótimos bares e restaurantes tudo isso a poucos metros. A máquina de lavar roupa não é secadora.
8
Kevin
Jun 26, 2025
·
Stayed 3 nights
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
8
Rachel
Jun 30, 2025
·
Stayed 1 night
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
8
Susan
Sep 22, 2025
·
Stayed 2 nights
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
2
jing
Jun 7, 2024
·
Stayed 1 night
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.
10
Else
Oct 2, 2024
·
Stayed 3 nights
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
Vi havde nogle rigtig fine dage i Madrid og boede i studielejlighed hvor der var fin plads og alle de ting vi skulle bruge i køkkenet. Området var roligt men lejligheden noget mørk og med udsigt til baggårde
10
Yuchen
Feb 9, 2026
·
Stayed 4 nights
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
8
Aoi
Nov 23, 2023
·
Stayed 2 nights
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
壁が薄いのか、隣人がうるさ過ぎたのか、音が響いたのが気になった。それ以外は快適でした。
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AI-generated summary based on recent guest reviews
Service
Remote, code-based check-in and communication are mixed: many report quick, helpful WhatsApp support, while others faced delayed access codes, inflexibility, or needing to chase instructions.
Related guest reviews
10
George
Sep 10, 2025
·
Stayed 3 nights
Spacious and comfortable in a great location. Remote checkin worked well.
Spacious and comfortable in a great location. Remote checkin worked well.
6
Mehmet
May 10, 2024
·
Stayed 1 night
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
8
Renee
Aug 5, 2025
·
Stayed 1 night
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
8
Kevin
Jun 26, 2025
·
Stayed 3 nights
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
10
Alicia
Feb 12, 2024
·
Stayed 1 night
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
10
Jacqueline
Nov 6, 2025
·
Stayed 1 night
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
Jun 30, 2025
·
Stayed 1 night
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
4
Michael
Sep 28, 2024
·
Stayed 3 nights
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
8
Michael
Oct 7, 2024
·
Stayed 1 night
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
8
Leo R
Jan 26, 2025
·
Stayed 4 nights
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!
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AI-generated summary based on recent guest reviews
Location
Highly convenient for Atocha station and major museums, in a generally quiet, walkable area with shops and restaurants nearby.
Related guest reviews
10
rafael
Jul 2, 2024
·
Stayed 1 night
Very convenient locariin
Very convenient locariin
8
Francisco
Jul 25, 2024
·
Stayed 4 nights
Nice quiet neighborhood
Nice quiet neighborhood
8
John
Oct 2, 2024
·
Stayed 4 nights
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
8
Renee
Aug 5, 2025
·
Stayed 1 night
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
10
Ruth Elizabeth
Oct 28, 2023
·
Stayed 2 nights
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable
10
Jacqueline
Nov 6, 2025
·
Stayed 1 night
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
Excelente atención desde la reserva hasta el dia que realice el check out, buena ubicacion si tienes planes de trasladarte en tren ya que queda muy cerca de la estacion Atocha. La habitacion muy comoda y limpia.
8
Rachel
Jun 30, 2025
·
Stayed 1 night
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
10
Carlos Augusto
Nov 29, 2023
·
Stayed 4 nights
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
8
Susan
Sep 22, 2025
·
Stayed 2 nights
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
10
Yuchen
Feb 9, 2026
·
Stayed 4 nights
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
一房一廳房型，空間適合小家廳或最多3位大人入住，設備有洗碗機、微波爐等基本配備，整體設備比較現代風格。 優點:距離阿托查車站很近，有電梯（但有一部份要自己走）、暖氣夠温暖（但深夜會自己關掉）。 缺點:服務人員反應比較晚，入住前建議主動連繫。洗臉盆很高只適合175公司以上的人使用。 #馬德行 #西葡之
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Related guest reviews
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AI-generated summary based on recent guest reviews
10
David
2 weeks ago
·
Stayed 2 nights
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
8
Salome
Aug 26, 2026
·
Stayed 1 night
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
4
Melanie
Jun 16, 2026
·
Stayed 1 night
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
10
Edna
May 20, 2026
·
Stayed 1 night
Excellent
Excellent
8
Jose
Mar 9, 2026
·
Stayed 1 night
It was good for the money !
It was good for the money !
Property Policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about Smartr Atocha Reina Sofia
Is parking available at the property?
Nearby parking is available for EUR 20 per night, located 656 feet away. No reservation is required.
Does the property allow pets?
Pets are allowed, with a limit of one dog weighing less than 55 lbs per pet. A fee of EUR 30 per pet per stay applies, but service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 15:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
What is the location of the property in relation to key landmarks?
The property is located in the heart of Madrid, within a 5-minute drive of the National Prado Museum and El Retiro Park. It is 1.4 miles from Puerta del Sol and 1.5 miles from Gran Via.
What are the policies for guests staying with children?
Children are welcome at the property. There is no charge for children under the age of 18.
What are the policies regarding extra beds and cribs?
Free cribs are available on request. Rollaway or extra beds are not available.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-04: NO DATA
- 2026-10-05: NO DATA
- 2026-10-06: 378.37982882080075USD
- 2026-10-07: 388.0785744699707USD
- 2026-10-08: 212.63491751123047USD
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 311.8276074099121USD
- 2026-10-12: 133.9426866843872USD
- 2026-10-13: 170.69325162548827USD
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 230.0802026883545USD
- 2026-10-17: NO DATA
- 2026-10-18: 184.97263885266113USD
- 2026-10-19: 191.30559927746583USD
- 2026-10-20: 223.0373102072754USD
- 2026-10-21: 266.7037573509522USD
- 2026-10-22: 230.30747342333984USD
- 2026-10-23: 429.53059188500976USD
- 2026-10-24: 419.9687121625976USD
- 2026-10-25: 244.8470805900879USD
- 2026-10-26: NO DATA
- 2026-10-27: 212.63491751123047USD
- 2026-10-28: 159.14046245422364USD
- 2026-10-29: 159.05649678369141USD
- 2026-10-30: 351.7798195029297USD
- 2026-10-31: NO DATA
- 2026-11-01: 140.41415707110596USD
- 2026-11-02: 138.83810105603027USD
- 2026-11-03: 138.83810105603027USD
- 2026-11-04: 174.34747939294434USD
- 2026-11-05: 165.85523291870118USD
- 2026-11-06: 344.44252485131835USD
- 2026-11-07: NO DATA
- 2026-11-08: 237.57439994519044USD
- 2026-11-09: 127.24025504626465USD
- 2026-11-10: 132.9124246531372USD
- 2026-11-11: 125.47435578405762USD
- 2026-11-12: 133.33256982507325USD
- 2026-11-13: 276.41223020812987USD
- 2026-11-14: NO DATA
- 2026-11-15: 119.06238748223876USD
- 2026-11-16: 104.9038539644165USD
- 2026-11-17: 148.83128312646485USD
- 2026-11-18: 169.69600730029296USD
- 2026-11-19: 131.8204856154785USD
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 128.01421884680175USD
- 2026-11-23: 123.32825626660156USD
- 2026-11-24: 168.05401006262207USD
- 2026-11-25: 140.33905377758788USD
- 2026-11-26: 144.938139375USD
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: 106.30429791168213USD
- 2026-11-30: 105.45394641516113USD
- 2026-12-01: 102.06476794055176USD
- 2026-12-02: 114.8228575111084USD
- 2026-12-03: 123.32825626660156USD
- 2026-12-04: NO DATA
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: EUR 50 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Nearby parking fee: EUR 20 per night (656 ft away)
- Pet fee: EUR 30 per pet, per stay
- Service animals are exempt from fees
- Housekeeping fee: EUR 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
General
Non-Smoking Rooms
Family Room
Internet
Free Wi-Fi