Is parking available at the hotel?

Yes, the hotel offers free self-parking on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately CNY 147 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of CNY 900 per vehicle (one-way, maximum occupancy 4). This service is available 24 hours.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities should be confirmed directly with the hotel.

Where is the hotel located in relation to key landmarks?

The hotel is located in Suzhou Industrial Park, within a 5-minute drive of Gate to the East and Jinji Lake. It is approximately 2 miles from Suzhou Pingtan Museum and Pingjiang Road, making it convenient for exploring local attractions.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 6:00 AM to 9:00 PM.

What are the hotel's policies regarding children?

Children 12 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies for extra beds and cribs?

The hotel offers rollaway beds for a fee of CNY 200 per night. Availability is subject to confirmation, and it is recommended to request in advance.

Renaissance Suzhou Hotel

What guests think

Across recent reviews of Renaissance Suzhou Hotel, guests consistently praise the friendly, attentive staff and convenient location near transit, parks, and shopping, while noting comfortable rooms, strong breakfast offerings, and a few maintenance or cleanliness issues in some stays.

Several highlight personalized assistance at the door and smooth front desk experiences. Rooms are generally spacious and comfortable, though a few guests mention weaker air conditioning, dated decor, or occasional maintenance problems. Breakfast receives frequent praise for variety and quality. A solid option for business or leisure travelers seeking reliable comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews mention a good gym; other facilities receive little consistent feedback.

Related guest reviews

2

Tatsumi

Jul 15, 2024

·

Stayed 1 night

I paid the hotel but I didn't get the receipt at once. The deposit will not be refunded soon. I told the car number at check-in, but it was not free. I needed to go to the front when I left the parking lot. Never use twice

6

Johnny

May 7, 2023

·

Stayed 2 nights

Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.

10

Victor

Oct 28, 2023

·

Stayed 6 nights

Mi hotel de referencia en Suzhou, no es la primera vez que lo reservo. Excelente, habitación amplia, buen gimnasio y piscina, muy buen desayuno y lo mejor la atención personalizada del staff. Mencionar a Jessica de recepción por su efectividad, profesionalidad y en inglés. Recomendable 100% ah! Saliendo tienes muchos servicios andando, restaurantes, cafetería.... Bonita ciudad.

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10

Tan

Aug 11, 2024

·

Stayed 2 nights

Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.

10

Lei

Mar 28, 2024

·

Stayed 1 night

Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.

10

CHEAK

Nov 13, 2024

·

Stayed 1 night

Great service , great location. Its a business hotel so all the creatire comfort are available.

10

Dingyuan

Apr 22, 2025

·

Stayed 2 nights

This is a great place for stay with family. Also have free city and lake tour for clients.

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AI-generated summary based on recent guest reviews

Cleanliness

Many note clean rooms, but some report dust, mildew on a bath mat, stale odors, and a bathroom leak in one stay.

Related guest reviews

6

Johnny

May 7, 2023

·

Stayed 2 nights

Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.

8

Helen

Apr 11, 2024

·

Stayed 3 nights

The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.

10

Tan

Aug 11, 2024

·

Stayed 2 nights

Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.

10

Diane

Apr 5, 2025

·

Stayed 4 nights

Room was dusty, especially the shelf in the night stand. Gave us allergies. Also, the bath mat had mildew; it should have been cleaned or a new one is needed.

10

Tomonori

Jul 21, 2024

·

Stayed 4 nights

Nice hotel, clean and tidy. There are shops, restaurants, supermarket, convinience stores around. There is a big park near the hotel, nice for walkaround. A station of underground rail is in the park.

10

DAE HEE

Aug 6, 2023

·

Stayed 2 nights

중앙공원역에 가까워 쑤저우 시내 이동하기 아주 편리했습니다. 방도 넓고 깨끗하고 쾌적했습니다. 아침 조식도 종류가 다양하고 특히 직원들이 아주 친절했습니다. 나중에 기회가 된다면 다시 오고 싶습니다.

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10

SHENGYAN

Jan 18, 2026

·

Stayed 2 nights

위치도 좋고 객실도 깨끗했어요

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10

Jihong

Aug 4, 2024

·

Stayed 1 night

Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.

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Rooms

Guests find rooms spacious and comfortable with good beds and desks, some with views; a few mention weak air conditioning and slightly dated decor.

Related guest reviews

8

Helen

Apr 11, 2024

·

Stayed 3 nights

The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.

10

Tan

Aug 11, 2024

·

Stayed 2 nights

Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.

10

Mou Ki

May 24, 2024

·

Stayed 1 night

Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.

10

John

Mar 4, 2024

·

Stayed 1 night

Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!

10

Mahmood

Jul 9, 2024

·

Stayed 2 nights

The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍

10

DAE HEE

Aug 6, 2023

·

Stayed 2 nights

중앙공원역에 가까워 쑤저우 시내 이동하기 아주 편리했습니다. 방도 넓고 깨끗하고 쾌적했습니다. 아침 조식도 종류가 다양하고 특히 직원들이 아주 친절했습니다. 나중에 기회가 된다면 다시 오고 싶습니다.

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10

Jihong

Aug 4, 2024

·

Stayed 1 night

Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and professional, with helpful front desk support and personalized assistance; a few report slower response or administrative issues.

Related guest reviews

6

Johnny

May 7, 2023

·

Stayed 2 nights

Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.

10

Werner

Mar 12, 2024

·

Stayed 2 nights

Great Place, Great Hotel, Service Excellent

10

VICTOR MANUEL

Jan 20, 2025

·

Stayed 5 nights

Ya he ido 4 veces en los últimos años y no cambio. Ya está todo dicho. Hotel excelente, lo mejor la atención en la entrada al hotel, en el lobby y en recepción.

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10

lulei

Jun 5, 2024

·

Stayed 2 nights

I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.

10

Wei leng

Dec 30, 2024

·

Stayed 4 nights

The service is excellent.

10

Mou Ki

May 24, 2024

·

Stayed 1 night

Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.

10

MIN SE

Dec 2, 2025

·

Stayed 2 nights

직원이 친절했어요

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10

Jihong

Aug 4, 2024

·

Stayed 1 night

Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.

10

Lingzhao

Aug 8, 2023

·

Stayed 1 night

Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!

10

Victor

Jun 22, 2025

·

Stayed 7 nights

Mi hotel de referencia en Suzhou. Ya he ido varias veces y no dudo en regresar. 100% recomendable. A destacar que se diferencia del resto de hoteles de la zona, es que te reciben en la puerta y te acompañan al taxi. Muy buen servicio!

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Location

Consistently described as convenient, near Suzhou Center Mall, Central Park station, parks, shops, and the Gate to the East.

Related guest reviews

8

Helen

Apr 11, 2024

·

Stayed 3 nights

The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.

10

Mou Ki

May 24, 2024

·

Stayed 1 night

Good location. Grand room, big bed and big desk for me to work on my laptop. Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.

10

Lei

Mar 28, 2024

·

Stayed 1 night

Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.

10

John

Mar 4, 2024

·

Stayed 1 night

Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!

10

Mahmood

Jul 9, 2024

·

Stayed 2 nights

The staff are really great and so polite, the room size is perfect with a good view. The area around is also great 👍

10

Tomonori

Jul 21, 2024

·

Stayed 4 nights

Nice hotel, clean and tidy. There are shops, restaurants, supermarket, convinience stores around. There is a big park near the hotel, nice for walkaround. A station of underground rail is in the park.

10

DAE HEE

Aug 6, 2023

·

Stayed 2 nights

중앙공원역에 가까워 쑤저우 시내 이동하기 아주 편리했습니다. 방도 넓고 깨끗하고 쾌적했습니다. 아침 조식도 종류가 다양하고 특히 직원들이 아주 친절했습니다. 나중에 기회가 된다면 다시 오고 싶습니다.

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10

SHENGYAN

Jan 18, 2026

·

Stayed 2 nights

위치도 좋고 객실도 깨끗했어요

Translate

10

Jihong

Aug 4, 2024

·

Stayed 1 night

Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.

10

LEI

Dec 11, 2023

·

Stayed 1 night

Nice staff, good location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality; overall food experiences are positive.

Related guest reviews

10

Victor

May 29, 2025

·

Stayed 8 nights

The Food and Service

10

Victor

Oct 28, 2023

·

Stayed 6 nights

Mi hotel de referencia en Suzhou, no es la primera vez que lo reservo. Excelente, habitación amplia, buen gimnasio y piscina, muy buen desayuno y lo mejor la atención personalizada del staff. Mencionar a Jessica de recepción por su efectividad, profesionalidad y en inglés. Recomendable 100% ah! Saliendo tienes muchos servicios andando, restaurantes, cafetería.... Bonita ciudad.

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10

XIAOJUAN

Sep 20, 2024

·

Stayed 5 nights

酒店每位工作人员都非常热情周到，早餐非常丰盛，对酒店的印象非常好！

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10

Tan

Aug 11, 2024

·

Stayed 2 nights

Very nice hotel. Beautiful bar, and very nice staff. Rooms are in good condition too.

10

Li

Jun 2, 2023

·

Stayed 2 nights

Nice breakfast selection

10

DAE HEE

Aug 6, 2023

·

Stayed 2 nights

중앙공원역에 가까워 쑤저우 시내 이동하기 아주 편리했습니다. 방도 넓고 깨끗하고 쾌적했습니다. 아침 조식도 종류가 다양하고 특히 직원들이 아주 친절했습니다. 나중에 기회가 된다면 다시 오고 싶습니다.

Translate

10

Jihong

Aug 4, 2024

·

Stayed 1 night

Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $112	2 $140	3 $140
4 $140	5 $112	6 $117	7 $109	8 $104	9 $109	10 $104
11 $109	12 $110	13 $112	14 $120	15 $126	16 $120	17 $130
18 $117	19 $105	20 $112	21 $152	22 $129	23 $143	24 $129
25 $109	26 $120	27 $127	28 $135	29 $139	30 $127	31 $134

Renaissance Suzhou Hotel

About this property

Location

Room options

Elite Room, 2 Double Beds, City View

Presidential Suite, 1 Bedroom (With One Air Purifier)

Elite Room, 1 King Bed, City View

Club Room, 2 Double Beds, City View

Club Room, 1 King Bed, City View

Room, 1 King Bed, City View

Club Suite, 1 Bedroom, City View

Room, 2 Double Beds, City View

Guest reviews of Renaissance Suzhou Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Suzhou Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26 $99
27 $99	28 $99	29 $97	30 $97