Is parking available at the property?

Self parking is available on-site for a fee of EUR 25 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:30 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility can be confirmed by contacting the property directly.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Bergamo, within a 15-minute drive of Leolandia and Matris Domini Monastery. It is approximately 0.4 km from Matris Domini Monastery and La Chiesa di S. S. Alessandro e Vincenzo, and 0.5 km from Piazza Matteotti.

What are the policies for guests staying with children?

Children are allowed at the property. However, children may not be eligible for complimentary breakfast.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 50 per day, and advance request or confirmation is required for availability.

Hotel Excelsior San Marco in Bergamo

Average nightly price at Hotel Excelsior San Marco by month, last 12 months (USD)
Month	Average price
January	US$131
February	US$156
March	US$142
April	US$180
May	US$186
June	US$173
July	US$153
August	US$147
September	US$195
October	US$182
November	US$150
December	US$142

What guests think

At Hotel Excelsior San Marco, travellers highlight a central base near the funicular and airport bus, friendly and efficient staff, and a generous breakfast, while also noting occasional restrictions on access to certain spaces.

Rooms vary widely: renovated business rooms are modern and comfortable, while some older rooms feel dated, have small showers, thin walls or bright indicator lights, though many guests enjoyed balconies and views of the old town. The rooftop restaurant earns praise for food and panoramic views, but it is mainly for diners and can be pricey; on-site parking is convenient yet often considered expensive. Overall, expect a convenient base in Bergamo with solid comforts and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop restaurant is widely praised for food and panoramic views, but access is generally limited to diners and prices can feel high. Parking is available (including valet/garage) yet several guests found the fees expensive; the small bar and elevator setup drew occasional criticism.

Related guest reviews

8

Suzanne

2 Aug 2024

·

Stayed 2 nights

Nice hotel but the rooms are a little dated. The restaurant is ok, won’t let you go for drinks only even as a resident. Has a lovely view of Bergamo from their restaurant but you need to have a meal and deal with the pretentiousness.

8

Iain

18 Aug 2025

·

Stayed 4 nights

The rooftop restaurant menu was poor and overpriced, they could have made better use of the outdoor area with a bar so residents could enjoy the fantastic view of citti altta instead of the small internal bar which was not too inviting.

10

Anders

13 Aug 2024

·

Stayed 2 nights

Fint hotell med bra närhet till det mesta i Bergamo. Väldigt fin frukost som hade det mesta man önskar. Enda nackdelen var att man inte hade tillgång till takterassen om man inte åt middag i restaurangen.

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8

Gordon

23 Sept 2025

·

Stayed 1 night

Like the roof top restaurant and the view of the old city. Food was excellent.

10

Helen

24 Sept 2025

·

Stayed 4 nights

Hotel San Marco deserves its excellent rating. Reception staff very efficient, and very accommodating when family visited one evening. Room was very clean and spacious, a kettle was provided with coffee and tea, bathrobes, toiletries and slippers were available. The balcony overlooked a local park. Breakfasts were excellent. A huge variety of cereals, cold and cooked choices and delicious cakes pastries and fresh fruits, and hot and cold drinks were available. We really appreciated the huge fridge containing yoghurts milks etc. A very busy breakfast room was very efficiently served by friendly and approachable staff. Outdoor tables looked up to the Citta Alta. The rooftop restaurant served a good selection of choices, beautifully presented by discrete and well trained staff. Views to the illuminated Citta Alta were breathtaking. The hotel is conveniently situated for local bus services to Citta Alta, the train station, and the airport bus stops right opposite the hotel. We would certainly recommend this hotel!

10

Jauffrey

22 Sept 2025

·

Stayed 2 nights

Idealement situé Place de la République a 2min du funiculaire pour monter dans la vieille ville. L'hôtel fait un peu vieillot mais est très bien avec une bonne literie et un resto en roof top avec une superbe vue

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10

Ian

24 Jun 2025

·

Stayed 2 nights

This hotel is well located about 10 minutes from the train station and near to the funicular for the citta alta. The staff were super friendly and helpful. The room itself was very clean and comfortable with good air conditioning which was an absolute requirement given the heat outside. The buffet breakfast is amazing with so much choice. We had a meal in their roof garden restaurant. Expect to pay more than outside the hotel but the food was amazing and the staff very kind and attentive. We highly recommend this hotel for a visit to Bergamo.

4

NICOLAS

16 Jan 2025

·

Stayed 1 night

Very average hotel. It might have been good 30 years ago but it is in desperate need of renovation. Everything is old, tired and not very comfortable. Breakfast is average. Overnight parking 25 euros!

10

Anne-Grete

21 Aug 2024

·

Stayed 2 nights

Beautiful hotel, great location. My only complaint is the price of parking which cost me 60 euros for two nights. Far too much, and the most expensive I have ever paid.

8

Rosemarie

11 Sept 2023

·

Stayed 1 night

Very friendly welcome and service. Good breakfast. Good location for exploring Bergamo. Parking was convenient but pricey. Hotel was clean but a bit worn.

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Cleanliness

Reviews consistently describe rooms and public areas as very clean with attentive daily housekeeping. A few guests reported minor issues such as stained carpets or missed bathroom details.

Related guest reviews

8

Gertruda

23 Dec 2024

·

Stayed 2 nights

The hotel is very old and the room we had was also old and really needs renovation. The room was unfortunately also not super clean, we had some hair in the bathroom. The location is excellent, you can go by foot to both upper and lower town. Service at the reception and outside at the parking was excellent but the guys in the breakfast room were sometimes ignoring us, making comments and laughing when we ordered...very uncomfortable and not professional. Breakfast was good, with a lot of options. Parking is available, either outside or inside (different prices). If you opt for the indoors parking, keep in mind it's valet and you cannot just go to your car if you forget something.

10

Tatjana

23 Oct 2025

·

Stayed 3 nights

Hotell med fantastiskt bra läge. Trevliga rum och mycket rent och fint. Otroligt god frukostbuffé och mycket trevlig och hjälpsam personal.

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6

Sarah

4 Dec 2024

·

Stayed 1 night

Even though this is a 4 star hotel, my room was more 2 star. The bed was very comfortable, and clean, and bathroom was clean. But the condition of the decor was bad. It really needs an update. I had to put the kettle on the floor as there wasn’t a plug near the desk. Certain areas were dusty as though it hadn’t been used in a while. But I had international news channels on the TV which was good. Breakfast was excellent.

10

Matthew

2 Feb 2026

·

Stayed 2 nights

Excellent hotel set in quiet neighbourhood. Easy to get about thanks to excellent transport links. Lots of options for food within 10 min walk. Hotel itself very clean and well presented, room tidy and neat with shower and basin and good bed.

10

Anna

3 Nov 2025

·

Stayed 4 nights

Superrent rum dock var heltäckningsmattan mkt fläckig. Trevlig personal o god frukost

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10

Owe

1 Jan 2026

·

Stayed 5 nights

Very clean room. Good breakfast.

10

James

7 Nov 2025

·

Stayed 2 nights

Clean room and very friendly staff

10

Anna

3 Nov 2025

·

Stayed 1 night

Rent rum Personalen trevlig Bekväma sängar God frukost

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10

Gianluca

6 Oct 2025

·

Stayed 7 nights

Sauberes Zimmer und aufmerksames Personal.

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10

Katharine

19 Nov 2025

·

Stayed 11 nights

Great room- daily cleaning was exceptional. I was in town for work and this was my first of many trips I hope to charming beautiful Bergamo. I adored the location. They spoiled me with a balcony room and I didn't want to check out. Breakfast and staff were so friendly and accomodating. Can't wait for my next trip back-

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Rooms

Rooms vary widely: renovated business/premium rooms are modern and comfortable, while some older rooms feel dated with small showers. Several mention thin walls or bright safety lights at night; many enjoyed balconies and old‑town views.

Related guest reviews

10

Gillian

22 Sept 2025

·

Stayed 3 nights

Excellent hotel, welcoming modern reception area. Clean and modern rooms with a good bathroom with shower (business room). Very nice and bright dining room and lovely breakfast. All staff were friendly and helpful. The hotel is approximately 15 minutes walk from station and 5 minutes from funicular to citta alta. I would recommend this hotel.

8

Christine

1 Oct 2024

·

Stayed 7 nights

We were on 7th floor with the roof terrace above and every evening approx 11pm there was very noisy furniture being moved/drawers slamming. The walls in the room have no sound proofing and our neighbours were extremely loud. Suffice to say not much sleeping was enjoyed due to the noise.

8

Gertruda

23 Dec 2024

·

Stayed 2 nights

The hotel is very old and the room we had was also old and really needs renovation. The room was unfortunately also not super clean, we had some hair in the bathroom. The location is excellent, you can go by foot to both upper and lower town. Service at the reception and outside at the parking was excellent but the guys in the breakfast room were sometimes ignoring us, making comments and laughing when we ordered...very uncomfortable and not professional. Breakfast was good, with a lot of options. Parking is available, either outside or inside (different prices). If you opt for the indoors parking, keep in mind it's valet and you cannot just go to your car if you forget something.

10

Shelbie

23 Apr 2025

·

Stayed 2 nights

We reserved the Business room , it was renovated with all the modern conventions . Bed was comfortable and they had a free Delicious breakfast.

8

Lisa

26 Sept 2025

·

Stayed 1 night

Amazing view of the old town from the balcony. Hotel dated but beds comfy & rooms spotless. Good breakfast & helpful staff.

10

Christine

23 Aug 2025

·

Stayed 5 nights

Hotel was situated in ideal location for access to both the old and new town. Quiet and clean. Staff provided excellent service. Breakfast was included and had lots of options to choose from. Stayed in older part of hote and wished we wd have upgraded to renovated room as shower bery small.

8

DOROTHY

21 May 2025

·

Stayed 2 nights

Big room. Large bed - very comfortable. However room tired looking. Hairdryer old fashioned and not very effective. Overdue an upgrade. Have started upgrading rooms on othee side of building

8

Robert P

21 Sept 2024

·

Stayed 1 night

We were lucky enough to get the renovated rooms at the San Marco. The room is modern and comfortable. We had a great view of the Citta Alta as well which was a nice perk. Make sure you the renovated rooms when you stay here as the difference between these and the older original rooms is night and day.

8

Ewa

5 Aug 2025

·

Stayed 1 night

Das Hotel liegt in der unteren Stadt, zwischen dem Bahnhof und der Bahn in die obere Stadt. Super! Sehr nettes und hilfsbereites Personal. Möglich im 8. Stock das Restaurant und die wunderbare Aussicht zu genießen. Zimmer groß, Bett bequem, Bad renoviert und sauber. Ruhig. Sehr gutes Frühstück,mit viel Auswahl an Speisen. Warum nur 4 Sterne. Eigentlich war alles super, bis ich schlafen gegen wollte... Über der Eingangstür gibt es ein grelles, grünes Lämpchen, was das ganze Zimmer in komisches grünes Licht hüllt. Es kann leider nicht ausgeschaltet werden, kein Schalter gefunden und zum Bedecken war es zu hoch. Die Rollladen haben das Zimmer zwar schön verdunkelt, aber mit diesen Licht war alles zunichte... ich habe sehr schlecht geschlafen... tut mir leid.

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8

ROBERT R

12 Nov 2025

·

Stayed 1 night

Room was lovely and well appointed. Strange strobe-like flashing blue light on the fire alarm disturbed our sleep, though. Bartender at hotel was oddly unfriendly but other staff were congenial and helpful. Breakfast buffet was great. Perfectly located minutes away from funicular to CittaAlta.

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Service

Staff are frequently praised as friendly, efficient and helpful, with smooth check-in, early check-ins, upgrades and luggage assistance. Isolated complaints cite an unfriendly bartender or lapses in breakfast room attentiveness.

Related guest reviews

10

Jackie

7 Jan 2026

·

Stayed 3 nights

Staff very helpful

10

Matthew

7 Oct 2025

·

Stayed 3 nights

Excellent location, hotel was lovely, room was great as was breakfast. All staff we encountered were very nice, friendly and helpful. We would definitely recommend and we look forward to visiting again

10

Henning

15 Dec 2024

·

Stayed 3 nights

Very nice staff in the desk, cleaners and restaurant.

10

Garry

28 Apr 2025

·

Stayed 4 nights

Great staff, very central and a nice property. The late night bar man was the coolest guy. We will be back.

10

Richard

17 Nov 2025

·

Stayed 2 nights

Did the job. Especially liked the location, left luggage facility, and the fact that even though our room wasn’t ready when we arrived, they took our luggage and delivered it to our room whilst we went hiking, so that when we returned it was already in there

10

Martin

22 Sept 2025

·

Stayed 1 night

Only a quick overnight stay before our travel to Lake Garda.Hotel superb.Check in quick and efficient.Hotel spotless.No noise from outside traffic.Breakfast a little haphazard because very busy (but nit-picking).Staff couldn't be anymore helpful.Lovely stay.

10

Joshua

10 May 2025

·

Stayed 3 nights

Great service. Excellent rooftop restaurant.

10

leslie

23 May 2025

·

Stayed 1 night

Friendly and very helpful staff..... allowed us to check in early then helped us sort out alternative travel arrangements in response to national rail strike. Great location. Great breakfast. Clean.

10

Ian

24 Jun 2025

·

Stayed 2 nights

This hotel is well located about 10 minutes from the train station and near to the funicular for the citta alta. The staff were super friendly and helpful. The room itself was very clean and comfortable with good air conditioning which was an absolute requirement given the heat outside. The buffet breakfast is amazing with so much choice. We had a meal in their roof garden restaurant. Expect to pay more than outside the hotel but the food was amazing and the staff very kind and attentive. We highly recommend this hotel for a visit to Bergamo.

8

ROBERT R

12 Nov 2025

·

Stayed 1 night

Room was lovely and well appointed. Strange strobe-like flashing blue light on the fire alarm disturbed our sleep, though. Bartender at hotel was oddly unfriendly but other staff were congenial and helpful. Breakfast buffet was great. Perfectly located minutes away from funicular to CittaAlta.

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Location

Consistently praised central position between Città Alta and the lower town, a short walk to the funicular. The airport bus and train station are easy to reach, making it convenient for arrivals and sightseeing.

Related guest reviews

10

kati

29 Jul 2025

·

Stayed 1 night

Stunning interior, rooftop terrace, and luxury. Excellent location near the funicular and great air conditioning. It was lovely to sit on the balcony, enjoy a glass of wine, and take in the view of the old town

10

Rebecca

27 Jan 2025

·

Stayed 2 nights

The hotel appeared a bit old from the exterior but our room was actually in an upgraded area of the hotel and was quite comfortable. We even had a view of the old city centre on the hill. The location is fabulous as it's close to the funicular to the old town as well as being close to the city centre and the train station. The staff was very friendly and the breakfast was nice. Overall, great stay!

10

G

21 Aug 2024

·

Stayed 6 nights

Excellent location - close to both the Old Town and beautiful central new town.

10

Rachel

1 Jul 2025

·

Stayed 1 night

Just here for one night, wanted somewhere central and near to the airport bus stop. This hotel is perfect for these requirements

10

Gillian

22 Sept 2025

·

Stayed 3 nights

Excellent hotel, welcoming modern reception area. Clean and modern rooms with a good bathroom with shower (business room). Very nice and bright dining room and lovely breakfast. All staff were friendly and helpful. The hotel is approximately 15 minutes walk from station and 5 minutes from funicular to citta alta. I would recommend this hotel.

10

richard

4 Jan 2026

·

Stayed 1 night

Excellent Hotel, good location close to Funicular. On bus route from airport 15 to 20 mins. Varied buffet breakfast.

10

John David

18 Oct 2025

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Stayed 1 night

Beautiful hotel at the base of the old city. A short walk to the Funicular and a 1.70€ ride up to the old city is a necessity. We spent all our time in the old city.

10

Matthew

30 Apr 2025

·

Stayed 1 night

Very nice hotel. Convenient for the funicular to the old town and the bus to Bergamo airport

10

Ian

24 Jun 2025

·

Stayed 2 nights

This hotel is well located about 10 minutes from the train station and near to the funicular for the citta alta. The staff were super friendly and helpful. The room itself was very clean and comfortable with good air conditioning which was an absolute requirement given the heat outside. The buffet breakfast is amazing with so much choice. We had a meal in their roof garden restaurant. Expect to pay more than outside the hotel but the food was amazing and the staff very kind and attentive. We highly recommend this hotel for a visit to Bergamo.

10

Lesley

30 Jun 2025

·

Stayed 2 nights

Great location.

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Dining

Breakfast is often described as plentiful with wide variety and good coffee, though at busy times it can feel chaotic and hot items may be lukewarm or run out. The rooftop restaurant’s food and views are praised but it is pricey and mainly for diners.

Related guest reviews

10

MARIE THERESE

1 Jan 2026

·

Stayed 3 nights

Grande chambre très agréable et calme. Le buffet du petit-déjeuner est grandiose.

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8

Iain

18 Aug 2025

·

Stayed 4 nights

The rooftop restaurant menu was poor and overpriced, they could have made better use of the outdoor area with a bar so residents could enjoy the fantastic view of citti altta instead of the small internal bar which was not too inviting.

10

Jean-Sylvain

23 May 2025

·

Stayed 1 night

Incredible dinner restaurant at 8th floor with amazing view and high class team of service.

8

Gordon

23 Sept 2025

·

Stayed 1 night

Like the roof top restaurant and the view of the old city. Food was excellent.

8

Emma

16 Oct 2025

·

Stayed 2 nights

Room was clean and modern but balcony was off the bathroom which seemed odd. The cups and glasses were not cleaned when the room was cleaned. When we needed a 3 seat table for breakfast we were told we can arrange them how we like, no assistance offered. They ran out of plain croissants both days of our stay. Room was ready early on check in and staff were nice, location is good. Restaurant views beautiful but very expensive menu

8

Robert

23 Nov 2025

·

Stayed 5 nights

Hot cooked breakfast was cold everyday. Room was cleaned everyday by an excellent room attendant. Great attention to detail. AC kept room at a nice temperature. Staff were first class

10

Ian

24 Jun 2025

·

Stayed 2 nights

This hotel is well located about 10 minutes from the train station and near to the funicular for the citta alta. The staff were super friendly and helpful. The room itself was very clean and comfortable with good air conditioning which was an absolute requirement given the heat outside. The buffet breakfast is amazing with so much choice. We had a meal in their roof garden restaurant. Expect to pay more than outside the hotel but the food was amazing and the staff very kind and attentive. We highly recommend this hotel for a visit to Bergamo.

6

Kevin

17 Aug 2024

·

Stayed 1 night

Restaurant food and service was excellent. Room was apparently an upgrade, if so it was disappointing. Breakfast was chaotic.

10

Patric

8 Feb 2026

·

Stayed 2 nights

Mycket trevligt hotell med bra service och privat parkering. Mycket centralt mitt i Bergamo. Bra frukost med rikligt urval. Rekommenderar verkligen, prisvärt.

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8

Anne

16 Oct 2024

·

Stayed 2 nights

Good. Breakfast was good, egg a bit dry and soggy bacon, but the offer of fresh coffee was great

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $146	9 $149	10	11 $171	12	13 $135	14 $135
15 $112	16 $121	17 $128	18 $126	19	20 $155	21 $184
22 $150	23 $131	24 $126	25 $140	26 $140	27 $179	28 $162
29 $120	30 $121

Su	Mo	Tu	We	Th	Fr	Sa
		1 $125	2 $125	3 $124	4 $126	5 $140
6 $132	7 $128	8 $135	9 $135	10 $129	11 $179	12 $127
13 $133	14 $125	15 $134	16 $149	17 $139	18 $134	19 $134
20 $135	21 $134	22 $134	23 $134	24 $135	25 $134	26 $134
27 $135	28 $119	29 $114	30 $138	31 $201

Hotel Excelsior San Marco

Prices for Hotel Excelsior San Marco

Monthly average prices

About this property

Location

Room options

Superior Double Room

Deluxe Twin Room

Superior Single Room

Standard Double Room

Standard Twin Room

Standard Single Room

Deluxe Double Room

Suite

Superior Twin Room

Deluxe Single Room

Business Double Room

Guest reviews of Hotel Excelsior San Marco

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Excelsior San Marco

Prices for upcoming dates

Business details