Bergamo INN 21

Schöne Lage umgeben von Bars, Cafés und Restaurants. Keine 15 Minuten zu Fuß vom Parkplatz (außerhalb der ZTL), 20-30 Minuten hoch in die Altstadt. Schönes Zimmer, sauber, tolles Bad, bequemes Bett. Hat uns gut gefallen.

This place is incredible. Very modern contemporary inside, while preserving the original building beauty. Located in the town, walking distance from the train/bus station. No staff on site, the check in is done online, make sure you have time and patience to do this yourself. Luckily I was able to sit with a beer at the cafe next door and do it on my phone. Not sure I would have picked this location if I had to park a car... There is parking nearby, but I couldn't see any in the immediate area.

I would NOT recommend this hotel to anyone. There is no front desk, which was NOT mentioned in the listing, only in the confirmation email AFTER we booked it. We would NOT have booked it if we knew there was no front desk. It is extremely complicated and difficult to check in online. If you are not traveling with an eSim or phone plane from home, you will NOT be able to check into your room or even get inside the hotel. This is not helpful when arriving in a thunderstorm, only to find out that the web site said "parking available" and the hotel is inside a Traffic Limited Zone where the car is NOT ALLOWED. Terrible lack of communication about this property. AVOID IT!

Room is very modern in the middle of citta bassa Bergamo. It is about 10min walk to public transport that takes you into old town. Check in worked well digitally, as there is no staff on site. Parking is public parking for the city so you need to walk from the one you choose to the Inn.

Amazing rooms. A very convenient entry with the access codes. The location is perfect for walking and dining. The only problem is the parking, it is a public one and it’s about five minutes walk. The street does not allow any traffic, so you have to carry your suitcases. apart from the inconvenient parking, everything else is perfect. Nespresso coffee machine and courtesy Perrier water makes that property five star :).

This is the second time we have stayed in this accommodation, it's location is excellent you couldn't be more central. It's as lovely as the photos, we stay as a family of four and it's just perfect and although all in one room, the room is really huge. The check in is not manned but the one time I needed help due to our error ( we lost our passports) they were spiteful in helping us get checked in. If there was going to be a down side. It would be that you can't pull the car up outside of the property, but this is not them it's the same in most Italian towns where you can't drive directly into the centre.

A lovely room right on the top floor (there is an elevator) The balcony was a tiny square concrete area with a 6 foot wall, so not great for relaxing of an evening

Comfortable room Excellent location Good value for money DIY check-in and no staff at the Inn.

Excellent location, and great little boutique hotel which we would use again. Room was great and Bergamo is a great location to use as a base. Please be mindful this hotel has no facilities and you need to check-in via a browser to get room keys etc. but great little bar and coffee shop next door.

Great location, a fantastic design, and top quality of finishes. A really great place to stay. Since I got it on Hotels.com I thought it would be a hotel, but it is sort of a hotel room in a nice apartment building. They give you the instructions for how to get in, but you have to enter some codes into multiple electronic devices and it's late at night and you are stressed out that if one of these devices doesn't work, you'll need to get a hotel room nearby instead. Particularly quirky was the door to the actual room: there was an iPad-like device mounted on the wall by the door and when you put your code in it would say "the door is open", but it was not! Then it turned out that the actual door lock had a code device and it worked. But a lot of stress. Also, they marketed as "parking available" and then in the email they mentioned several parking lots by street name but no actual addresses! So now you have to sit with Google Maps and try finding the closest parking and we ended up parking much further out than necessary. We emailed them about the parking lot address 3-4 hrs earlier and never heard back.

Bergamo Inn 21 exceeded all expectations. The room was spotless - cleanliness clearly taken very seriously. Check-in was completely seamless and hassle-free, the property didn’t have a receptionist and check in was easier than most hotels with a reception. The location couldn’t have been better - ideal for exploring Bergamo. But what truly stood out was the unbelievable value for money. You get far more than you pay for, especially considering how special the room felt. The photos simply didn’t do it justice - it was even more beautiful and comfortable in person.

Very clean modern and right in the middle of town. Not nosy at all

Great location with amazing restaurants. Train station is 10 min walking. Place is very clean and quite, will return when in Bergamo

Tutto perfetto, stanza bella e spaziosa. pulizia non impeccabile, scarichi doccia e lavandino un po’ intasati

Place is just as picture and very clean. Great eateries nearby

La struttura è molto bella ed in posizione ottimale. Non essendoci reception il check-in è stato un po' laborioso ma ha comunque funzionato. Camera e bagno molto belli; unica nota negativa il cattivo odore in bagno probabilmente dovuto a problemi del sistema fognario

The place is amazing! Newly renowated, clean and in good location. Well sized bedroom fits a family of 4. Will be definitely coming back here.

The hotel is perfectly placed for exploring Bergamo and has a lot of cafes.and bars near by. But the fsct that you have no receptionist, except on the phone, means if you have any problems or issues you can't get them sorted. Check in is do e through an email link and yiu then get codes.to access both the main entrance and your room, I personally wiuld classmit more.as an Air B&B than a hotel. But the room was spotlessly clean, as.werw the stairways.and hall areas, and very comfortable.

Room was huge, lovely location. Spotless.

Excelente ubicación, limpio , cómodo , el aire acondicionado funcionaba perfecto . Muy recomendable

The self check in was seamless, room 102 was immaculate extremely spacious, nothing negative to say the apartment is also in a fantastic area for restaurants and bars. Easy to find 15 mins from train station.

Luxurious accommodation with comfortable bed & excellent ensuite facilities. Location perfect, beside several restaurants & bars although you would never know as the sound proofing is fantastic. Plenty of shopping options within walking dustance & easy access to the old town. All within 15 mins of the airport.

Couldn't be in a better spot to tour both the Alta and Bassa, beautiful location, we arrived on Saturday and although the area was super busy with people having a good time, when we got into the room and shut the windows it was really quiet! Room was lovely, nespresso was a bonus too! Few minutes was from all the shops, restaurants and cafe’s are a stones throw away.

Lovely modern hotel room with easy access using a code. The hotel is centrally located, and easy to find. The room was very quiet when the window was shut. Our air conditioning wouldn’t work with cold air and the room was very hot because the heating wouldn’t stay off, this meant we had to open the window and it was quite noisy with people closing doors and talking etc. overall very nice place and would stay again.

Amazing hotel! In the heart of Bergamo, with lots of lively restaurants and night life but still quiet rooms. The hotel was gorgeous and the rooms were very spacious and PERFECT for our family. Beds were amazing and the overall vibe and experience was excellent! We will be planning our future travel through Bergamo just to stay at this hotel!

A lovely room right on the top floor (there is an elevator) The balcony was a tiny square concrete area with a 6 foot wall, so not great for relaxing of an evening

There is no air conditioning!! The ad says there is but there is not. No amenities but a shower cap, body lotion & body wash once we asked that it be refilled. While the bed was comfortable & espresso machine nice, the room was uninhabitable. It was 78-80 in Bergamo and the room probably hotter. There is a fridge so you can go to a market to buy fruit or yogurt for breakfast & there is a cafe downstairs. Add a fan at least!!!!!

The hotel was great easy to access. The room temperature was hot, i tried to change it myself but it didnt work so i had to sleep with the balcony door open. Overall what would make the hotel perfect is if it had a front desk. However i didn't have any issues with checkin or getting into my room.

la camera è molto confortevole, bella la vista su città alta. Troppo caldo di notte e i cuscini troppo alti e morbidi. Per il resto tutto bene!

Room was huge, lovely location. Spotless.

The self check in was seamless, room 102 was immaculate extremely spacious, nothing negative to say the apartment is also in a fantastic area for restaurants and bars. Easy to find 15 mins from train station.

The main disturbance of the stay was a fire alarm that went off in all rooms in the whole hotel at midnight. All guests went outside and were desperately trying to contact anyone from the hotel for a couple of hours, but it was unreachable until the morning. Guests called police and fire department which arrived and tried for a couple of hours to silence the alarm. They succeeded shortly before 2AM, until which time no one could go inside, let alone sleep. Police said that this is not the first time that fire alarm goes off in this hotel and the hotel is not reachable by phone. Aside from the great disturbance that this fire alarm caused, it is outrageous to think that the hotel would not be reached even in case of a real emergency for 12 hours per day. Moreover, hotel promised a tiny refund in exchange of silence!! This comes in addition to an awful checkin experience - I have not received the promised email with the access code until I contacted hotels com support right before my airplane to Bergamo. Since I was arriving after 11PM and the hotel is not reachable at night, I hate to think that I might have been left in front of the hotel without checkin instructions that night. Another hotel guest also confirmed to me that he also hadn’t got the code before he contacted support right before his arrival. Given the above, the broken lift, the loose door knob in the room all seem to be minor issues. This hotel is deeply unprofessional and should be avoided at all cost.

We were on a short holiday with friends in Bergamo and found this hotel to be perfect for our stay. Close to the airport, train station and all the sites you would want to see in Bergamo. The staff at the hotel were very friendly and helpful, we can’t fault this hotel. Well worth the money.

Parfait. Belles parties communes, chambre confortable et spacieuse. L'entrée par codes a été très facile.

They left it to the last minute to provide key access information and it was all in Italian and not in English. The hotel is rubbish at replying to messages or email in a timely manner.

Was good, but we had issues with the check in.

El hotel está muy bien ubicado, solo que al llegar en la recepción no recibían el pago y tardamos para resolver la forma de pago. Debes estar al pendiente de tu correo ahí te informaban .

Excellent hotel, friendly staff :)

Overall I like the hotel. However, the check in system is horrible

No reception! Late at night 11pm we were made to wait 1hour outside the gate … with completely useless comments by 3 different people on an anonymous phone. We were completely wet, our 4 year old son got a cold with fever. Nobody even bothered to let us enter the building at least.

The hotel is in a great location with lots of bars and restaurants close by. Cafès abound and the bakery next door was excellent for breakfast. It is a short walk to the funicular for the Citta Alta. Access is easy by use of the PIN sent to us in advance of our stay. There was a staff member on duty when we arrived but no one was available in the morning. Overall, we enjoyed our stay. Comfortable bed, good shower and quiet room.

Very clean modern and right in the middle of town. Not nosy at all

Long weekend with friends. Location of Bergamo Inn is first class. Off a square with lots of bars,cafes, restaurants and shops. Walking distance to the old town which has a different feel altogether. Access to Bergamo Inn is relatively straightforward and there was someone on reception most of the time. The rooms were comfortable, spacious and very clean.

Perfect hotel for a stay in Bergamo. I can recommend this hotel to anyone who visits Milan or Bergamo.

lovely property - 10 mins from the main train station. right in the heart of shopping area and restaurants, bars etc.

Niveau sonore peu élevé, hébergement très bien situé.

Splendide camere in zona centralissima di Bergamo bassa. A 50 metri ristoranti e locali . Abbiamo cenato al BIIF ....spettacolare!! La camera che abbiamo preso era spaziosa e ben curata. Bagno comodo con due lavabo. Ci torneremo sicuramente

Vi skulle på et kort ophold til Bergamo og ønskede at bo centralt. Hotellet lå perfekt i forhold til restauranter, forretninger og gå afstand til den gamle by

Room was huge, lovely location. Spotless.

I usually stay in big hotel chain hotels however needing a quick stop over in Bergamo sought a local, cheap option. This was a great suite, great location, only 15 mins from Airport in the centre of Bergamo. Greeted by the most amazing ceiling. Well worth the stay and awesome value for money. So cheap for what you get.

The hotel is in a great location with lots of bars and restaurants close by. Cafès abound and the bakery next door was excellent for breakfast. It is a short walk to the funicular for the Citta Alta. Access is easy by use of the PIN sent to us in advance of our stay. There was a staff member on duty when we arrived but no one was available in the morning. Overall, we enjoyed our stay. Comfortable bed, good shower and quiet room.

Loved staying here!!! Great staff - easily can access Lecco and it was just glorious. The breakfast was my favourite part :)

Bokade rum med balkong, besviken. Inget varmvatten i duschen. För övrigt fina rum. Tänk på att det inte serveras frukost. Hotellet ligger mycket bra med närhet till bra restauranger och shopping.

Excellent location, and great little boutique hotel which we would use again. Room was great and Bergamo is a great location to use as a base. Please be mindful this hotel has no facilities and you need to check-in via a browser to get room keys etc. but great little bar and coffee shop next door.