Cristal Hotel Palermo

Name: Cristal Hotel Palermo
Address: Via Roma 477 a/d, Politeama, Palermo, Italy, Palermo, Province of Palermo, Italy
Rating: 7.9

"Speedy check-in/check-out process"

"Great location"

"Superb restaurant"

"Immaculate rooms"

"Ample-sized rooms"

"Welcoming staff"

Amenities

Parking
Restaurant
Business Center
Room Service
Tour Desk
Dry Cleaning

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Property description

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

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Guest reviews

7.9

Good

Based on 1,412 verified reviews

Who stays here?

Business

14%

Couple

43%

Family

16%

Group

16%

Solo

8%

What guests think

AI-generated summary based on recent guest reviews

At Cristal Hotel Palermo, travelers consistently praise the central, walkable location and welcoming staff, with many noting a satisfying, varied breakfast, while recurring drawbacks include dated rooms with weak air conditioning, street noise, and occasional maintenance or housekeeping lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Simona Claudia

last week

·

Stayed 1 night

Good location, modern, renovated rooms, breakfast with lots of options.

8

Raymond

23 Apr 2026

·

Stayed 1 night

Staff helpful and courteous

2

CAROLINE JOY

30 Mar 2026

·

Stayed 4 nights

Noisy with work going on using hammer drills above our room when we complained they said well 1 day out of our 4 days had no work going on, when we asked for the managers details they wouldn’t give it to us. We ended up leaving early as it was so bad there.

10

Sara

28 Mar 2026

·

Stayed 3 nights

The room was just as I’d hoped. Basic, clean and affordable. The location of the hotel is superb. Easy walking distance to the tourist sights, but equally accessible to the Palermo that the locals frequent. I would definitely stay there again on future visits to Palermo.

8

Masae

6 Nov 2025

·

Stayed 3 nights

The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.

Via Roma 477 a/d, Politeama, Palermo, Italy

Location

With a stay at Cristal Hotel Palermo, you'll be centrally located in Palermo, steps from Via Roma and 7 minutes by foot from Teatro Massimo. This hotel is 0.7 mi (1.2 km) from Quattro Canti and 2.8 mi (4.5 km) from Palermo Harbour.

Via Roma(0.1 Miles)

Politeama Garibaldi Theater(0.2 Miles)

Piazza Ruggero Settimo(0.3 Miles)

Molo Trapezoidale(0.3 Miles)

Via Maqueda(0.3 Miles)

Palazzo Branciforte(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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