Is parking available at the hotel?

Self-parking is available on-site for a fee of EUR 25 per night. Covered valet parking is also offered at the same rate. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 7 for adults and children. Breakfast is served on weekdays and weekends from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is until 10:30 AM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are provided for a surcharge of EUR 45 per vehicle. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including some accessible facilities. Step-free entrances and elevators are available to assist guests with disabilities.

How is the hotel's location in relation to local attractions?

The hotel is centrally located in Palermo, within a 10-minute walk of the Regional Archaeological Museum and Teatro Massimo. It is approximately 0.8 miles from the Church of St. Mary of the Admiral and the Church of San Cataldo. Public transport options are available nearby.

What are the policies regarding children staying at the hotel?

Children are welcome at the hotel, and one child aged 9 years or younger can stay free when occupying the parent or guardian's room using existing bedding.

What is the policy for extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 25 per night, subject to availability. An advance request is required for confirmation.

Mercure Palermo Centro in Palermo, Italy

Average nightly price at Mercure Palermo Centro by month, last 12 months (USD)
Month	Average price
January	US$103
February	US$132
March	US$154
April	US$212
May	US$261
June	US$218
July	US$150
August	US$164
September	US$293
October	US$264
November	US$123
December	US$105

What guests think

At Mercure Palermo Centro, travellers highlight the central, walkable location and generally helpful staff, alongside comfortable, often spacious rooms, while recurring downsides include dated areas, street noise, annex assignments, and temperamental air conditioning.

Cleanliness is frequently praised and the breakfast often earns strong reviews, though some found the buffet crowded or poorly organized. WiFi feedback is mixed, and some reported maintenance issues ranging from noisy equipment to bathroom odors. Valet parking exists but reports cite limited hours, extra costs, and occasional hassles in the surrounding streets. Expect a practical base for exploring Palermo.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

WiFi quality is inconsistent, and several guests used valet or nearby parking, with reports of limited hours, extra costs, and occasional delays. Otherwise facilities appear basic, with few extras mentioned in reviews.

Related guest reviews

8

JAVIER

24 Mar 2023

·

Stayed 2 nights

The hotel room was clean. The breakfast was good. The location is convenient to the tourist sites, however the hotel room stays noisy almost all night due to local street traffic. Free parking on the streets is nearly impossible to find. Paid parking is some 20 euros per night.

6

MARCO A

27 Jan 2026

·

Stayed 1 night

Equipe pouco atenciosa, estacionamento com restrição de horário (tive que estacionar em outro local porque não era 24hrs) e WiFi ruim. Não tomei café da manhã.

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10

Alexander

16 Feb 2024

·

Stayed 2 nights

Der Türschloss funktionierte nicht, wurde auch in zwei Tagen nicht repariert. An einem Tag als wir aus der Stadt zurückkamen, war die Tür einfach offen und das Zimmer war nicht abgeschlossen. Ausstattung ist etwas alt. Das Frühstück ist etwas langweilig. Was gut ist, das Parkingservice und die Lage das Hotels. Alle Sehenswürdigkeiten sind in wenigen Minuten zu Fuss erreichbar. Vor dem Hotel ist eine Superpizzeria, mit einer der besten Pizza in Palermo

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8

Allan

4 Sept 2025

·

Stayed 2 nights

Vi havde ved indtjekning udtrykkeligt bedt dem komme med vores bil kl. 8.00, da vi havde en flyafgang. Dette havde de glemt!!!!. Vi kunne få den om 1/2 time. DETTE ER IKKE GOD SERVICE.

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10

Arie

15 Jun 2023

·

Stayed 3 nights

Het is misschien handig als bezoekers van te voren weten dat je de auto gewoon voor de deur kan zetten en uitladen en dat het hotel de auto wegzet. Het straatbeeld komt voor ons nogal chaotisch over, maar als je vooraf weet dat je auto zo neerzetten normaal is, dat helpt.

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8

David

3 Oct 2023

·

Stayed 1 night

The staff were very friendly and made check in very smooth. They gave me all the information I needed for my stay there, including the valet parking. The room was large and comfortable, and breakfast the next morning was excellent. My concern was the area where the hotel is located, which has very narrow streets and is very noisy. Also, when I dropped off my car at the airport the next morning, the gentleman from the rental company pointed out some scrapes on the front left bottom of the car near the headlight. I can't prove that it came from the valet parking but I didn't cause that damage myself, and yet I had to pay for it. Again, I can't prove it was the valet, but be careful if you are letting them park your SUV... check it before and after, just in case.

8

Carl

18 Oct 2024

·

Stayed 6 nights

Daily problem with WiFi which I had to call to desk. One person on the phone suggested I bring her my phone since I couldn’t operate the WiFi. Front desk wouldn’t make change for 100 euros saying they didn’t have cash. Some staff were nice however. The morning buffet was nice. The hotel room was nice and the shower was excellent.

8

amanda

19 Apr 2025

·

Stayed 3 nights

O hotel tem uma ótima localização. Mercure sempre atende bem nos propósitos que ele oferece. O único porém que tenho a dizer sobre a minha estadia, foi que fomos alocados em um quarto em um prédio fora do hotel, aparentemente um quarto em prédio comércial no qual o mercure transformou uma parte de ló quinto andar em hotel. Eu não localizei na minha reserva nada que dizia que eu ficaria em um quarto como esse, me senti como se tivesse em um Airbnb e não em uma rede de hotel. Pois não possuíamos lobby, área para café da manhã, nada disso, era apenas o quarto. O Wi-Fi não funcionava no quarto. E o ar condicionado não funcionou no primeiro dia, no segundo dia após reclamarmos eles consertaram.

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6

Mark

5 Feb 2024

·

Stayed 1 night

Air con and safe didn’t work

8

John

22 Jul 2024

·

Stayed 2 nights

Car parking by valet, front desk very helpful. Good location

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Cleanliness

Many guests describe the hotel and rooms as clean, though there are occasional issues such as dust, bathroom odors, or mold; an isolated housekeeping lapse was quickly addressed.

Related guest reviews

8

SHUICHI

12 Jan 2026

·

Stayed 2 nights

清潔でした。

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10

Steven

25 Jul 2023

·

Our room was very well appointed and clean. The breakfast buffet was reasonably priced and very high quality. The hotel is within 15 minutes walk of several of the more famous attractions in Palermo so it's a good base of operation if you are a tourist. Front desk staff was knowledgeable and helpful and spoke English well. Our only negatives were that the neighborhood was noisy at night, especially for dogs barking. Our room was on the lowest floor so if you get a room higher up this shouldn't be a problem. Would definitely recommend.

10

Ana

1 Feb 2026

·

Stayed 4 nights

Amabilidad ,habitaciones amplias acogedoras y limpias y hotel centrico.

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6

frank

28 Dec 2024

·

Stayed 8 nights

Very quiete room not facing the street, comfortable bed, a variety of international TV-Stations, very good WiFi and spacious room. The stuff is friendly. It is overall good value for the money if you don’t expect anything special. The breakfast is average and the coffee from the selfservice-machine not good for Italian standards. The worst thing was the black mold at all walls in the shower. The housekeeping definitely needs professional help.

8

JOSE

30 Dec 2023

·

Stayed 1 night

Oh, du professionnalisme, accueil, situation, chambres fonctionnelles et vastes, équipements, attention du personnel, petit déjeuner avec une mention spéciale pour celle qui prépare les boissons chaudes. Aïe un bémol: une odeur persistante d'eau croupie dans les évacuations douche et lavabo. Sinon 5/5.

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8

Ryota

23 Aug 2023

·

The facilities are slightly old but the room was clean and spacious and the staff was friendly and helpful. The location is also excellent. The breakfast was just 6 euro and a nice buffet.

10

Robert

12 Sept 2025

·

Stayed 3 nights

Breakfast was great. Plenty of options and it was tasty. Rooms were spacious, however need a bit of dust removing. Hotel is refurbished and secure.

10

Glinda

2 May 2024

·

Stayed 1 night

We stayed 3 nights at Mercure Hotel Palermo Centro. We were able to explore by foot from the hotel and felt very safe. It was very clean and comfortable. I highly recommend a stay at this hotel.

8

Adriana

25 Jan 2026

·

Stayed 3 nights

Limpo, bem localizado. Acomodações simples mas agradáveis.

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8

Cono

18 Jun 2023

·

Stayed 1 night

All'arrivo abbiamo trovato il bagno non a posto.ascgiugamani usati dal cliente precedente e cestino carta pieno.dietro ns richiesta hanno rimediato subito e si sono scusati.In un hotel a quattro stelle quanto sopra detto è imperdonabile. Per il resto nessuno problema.

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Rooms

Room size ranges from small to very spacious and comfort is generally good, but furnishings can feel dated, soundproofing is limited in some rooms, and climate control can be hard to adjust. Annex rooms nearby vary in quality and amenities.

Related guest reviews

8

Tony

4 Sept 2024

·

Stayed 1 night

AC was uncontrollable. Too hot the whole time!

10

Nina

14 Mar 2024

·

Stayed 7 nights

The property is modern and very comfortable. I have trouble sleeping and my bed was great with lovely linens. Also the room was very quiet with good soundproofing. I had a huge balcony on the 7th floor with a city view. All of the staff were very pleasant. I especially liked Martina and Valeria who were so helpful. Great breakfast included. No negatives at all and we stayed 7 days!

6

Igor

23 Sept 2025

·

Stayed 3 nights

The property is dated

8

CORDELLA

13 Jul 2025

·

Stayed 3 nights

Decent hotel. Mattress was too hard but otherwise the room was fine. Good breakfast buffet. Helpful staff

6

Rudy

4 Jun 2024

·

Stayed 2 nights

Struttura che necessita di ammodernementi e maggiore cura dei dettagli, come già successo negli scorsi soggiorni si confermano le camere poco insonorizzate e rumorose

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10

Derek

22 Dec 2023

·

Stayed 3 nights

Overall a great stay. Room was very spacious but could use some Remodeling as it was a little dated. Breakfast was good and they had a barista to make fresh coffee to order. 20 minute walk to Palermo central station. Close to numerous restaurants in area.

2

Glenn

21 Oct 2025

·

Stayed 1 night

Two problems. Premier Room in the Annexe. First key didn't work; twice back to reception 100 m away so had to go back and forth. Room spacious, BUT, a dreadful hum like a pump quietly, getting louder, cutting in and out every 2 mins, so impossible to sleep with this constant reverberation going round the room. A motor is either next door behind the wall or above in the cavity. Unacceptable to rent out to customers. Hotel should have been aware of this big problem. Had no idea. I spoke with the receptionist at the desk who was reluctant to get the manager. Why should one be charged for this lack of premier treatment? So be wary about staying in the Mercure Premier Rooms. A dissatisfied customer.

6

Vivian

26 May 2025

·

Stayed 3 nights

The room was huge and I loved that plus the AC. It’s oddly noisy (I was on floor 2) but traffic and garbage trucks for 3 nights. Water pressure in the bathroom was great and so was breakfast. Surprised that they only offered shampoos and hand soap as toiletries. Otherwise really good stay. American like space and 2 double beds!

8

Randy

6 Nov 2023

·

Stayed 1 night

Excellent location , however , many guests and front desk was always busy. It was difficult getting assistance on restaurants, and local sites. Room was spacious but furniture was damaged. We did have a balcony which we enjoyed. .

10

Volker

19 Apr 2024

·

Stayed 2 nights

Gute Lage, fußläufig alles erreichbar. Trotz Nebenstraße jedoch viel Verkehr. Sehr laut! Frühstück mittelmäßig, Auswahl gering, dafür qualitativ sehr gut. Highlight: Kaffee und Cappuccino etc. werden frisch zubereitet. Zimmer Die Fenster ist nicht schallisoliert. Wir haben mehrfach geprüft, ob wirklich geschlossen. Sehr laut! Auch die Nachbarn hört man jederzeit. Ansonsten Zimmer groß und sauber!

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Service

Staff are frequently praised as friendly and helpful, with smooth check in and useful advice. However, several reviews note unhelpful or slow responses and occasional service lapses, including valet timing or handling of room issues.

Related guest reviews

10

Nina

14 Mar 2024

·

Stayed 7 nights

The property is modern and very comfortable. I have trouble sleeping and my bed was great with lovely linens. Also the room was very quiet with good soundproofing. I had a huge balcony on the 7th floor with a city view. All of the staff were very pleasant. I especially liked Martina and Valeria who were so helpful. Great breakfast included. No negatives at all and we stayed 7 days!

10

Allessandra

29 Nov 2025

·

Stayed 2 nights

Friendly and helpful staff, fantastic breakfast good to have a balcony

10

Laura

31 May 2023

·

Stayed 7 nights

The staff was wonderful! From check out to bartenders!

4

John

9 Jan 2025

·

Stayed 3 nights

I have two main issues with my stay at this hotel. Firstly, upon check-in, the room had a strange smell. I requested a different room, but the staff offered to clean the original room again. Even after recleaning, the unpleasant odor persisted. Secondly, I encountered a problem with the room temperature. I woke up in the middle of the night feeling cold because the heater was blowing cold air. The room has no thermostat control, so I went to the front desk to request that they raise the temperature. I asked them to adjust it two days in a row, but they insisted that the AC was working correctly. The staff could not differentiate between air conditioning and heating. Finally, for the third night, I requested extra blankets. They only delivered them after I reminded them three times, which made obtaining blankets challenging. Overall, my experience in this so-called 4-star hotel has been disappointing.

10

Sandra

5 Oct 2024

·

Stayed 2 nights

Excelente atención de parte del personal en todas las áreas, nos orientaban bien en caso de dudas

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8

NADJA

3 May 2023

·

Stayed 1 night

A rede mercure sempre boa mas as recepcionistas do mercure palermo sao antipáticas e se sentem seres supremos. Pessimo atendimento da recepcionista Nadia

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10

John

16 Jul 2025

·

Stayed 5 nights

Incredible staff did everything to make my trip. Excellent beautiful breakfast buffet.

10

Mary

4 Sept 2025

·

Stayed 1 night

Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!

8

Jimmy

15 Mar 2024

·

Stayed 2 nights

We booked a taxi transportation from Palermo to the airport .The receptioist booked for us and told us it was only 50Euro flat rate. When we got to the airport the taxi driver said it was 70 Euro. He said he had to make a little detour because of accident. But we did not see much of a detour because the inbound ws about the same distance. There is on way to argue with the driver since we were limited in Italian. He did not put on meter and word just came out of his mouth. I will write to the hotel and let them know do not use this taxi company or this taxi driver in the future. Not an honest person.

8

Allan

4 Sept 2025

·

Stayed 2 nights

Vi havde ved indtjekning udtrykkeligt bedt dem komme med vores bil kl. 8.00, da vi havde en flyafgang. Dette havde de glemt!!!!. Vi kunne få den om 1/2 time. DETTE ER IKKE GOD SERVICE.

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Location

Central and walkable for major sights, shopping, and the port. Some guests mention narrow, busy streets and urban grit around the hotel.

Related guest reviews

10

Gail

21 Sept 2025

·

Stayed 1 night

Fell in love with Palermo and this hotel was part of the reason. Allowed me to leave bags as we were early for check in. Walking distance to museums, markets restaurants.

10

Nina

25 Mar 2024

·

Stayed 2 nights

Great location and helpful staff. Modern nice hotel with a delicious breakfast. Rental car office just down the street. Rooms were very quiet with good soundproofing, comfortable beds and modern baths. All around was the perfect choice for us.

10

Ralf

3 Mar 2024

·

Stayed 2 nights

Ausgesprochen schönes Hotel in der Altstadt von Palermo. Sehr zentral und dennoch ruhig. Große, komfortable Zimmer mit allen Annehmlichkeiten. Das Frühstück ist nicht überragend, aber für italienische Verhältnisse sehr gut. Sehr sauber, sehr gepflegt und freundliches Personal. Von daher: absolut empfehlenswert.

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10

Marie

28 May 2025

·

Stayed 3 nights

Location was excellent!

10

Alexis

4 Nov 2024

·

Stayed 1 night

Great place to stay , walking distance to all monuments

10

Jan

21 Aug 2024

·

Stayed 4 nights

The Mercure is located in a very central place in the city near shopping and dining. I was able to walk easily to the entry point for the Hop on Hop Off Bus. The staff was very helpful and the breakfast was ample. I would have preferred if the air conditioner could go down 1 or 2 more degrees, but it was still comfortable. We had a car and had no trouble finding street parking relatively close - one day right in front!

10

JOSE SERGIO

20 Jan 2024

·

Stayed 4 nights

Ótimo local para sua estadia Muito perto de tudo a pé Opção muito interessante

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10

Ramiro

24 Sept 2024

·

Stayed 2 nights

Good location, 20 min walk to central train station. We stayed at the guest house suites next door to the Mercure Hotel itself. Room was new, clean and quiet. Breakfast was served at the hotel, again, right next door to the guest house suites. Touristy street was about 10 min walk, tons of restaurants, shopping and sites.

8

Tim

28 Feb 2024

·

Gutes Hotel, sauber, gut gelegen, ruhig. Aber das Frühstück ist schlecht und nicht zu empfehlen, wenn man mehr als 1-2 Tage dort zu verbringen gedenkt. Viel Kuchen, wenig Obst, Brot, zwei Sorten Käse und zwei Sorten Wirst.

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10

Horacio

25 Aug 2024

·

Stayed 1 night

Location close to historical part of the city

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Dining

Breakfast often earns strong feedback for variety and quality, but multiple guests report crowding, slow replenishment, or simple selections; coffee quality varies by machine or venue. Dinner options seem limited, though a few enjoyed the restaurant and bar.

Related guest reviews

10

Steven

25 Jul 2023

·

Our room was very well appointed and clean. The breakfast buffet was reasonably priced and very high quality. The hotel is within 15 minutes walk of several of the more famous attractions in Palermo so it's a good base of operation if you are a tourist. Front desk staff was knowledgeable and helpful and spoke English well. Our only negatives were that the neighborhood was noisy at night, especially for dogs barking. Our room was on the lowest floor so if you get a room higher up this shouldn't be a problem. Would definitely recommend.

6

Veridiana

24 Mar 2024

·

Stayed 2 nights

Hotel basico mas confortável, quarto bonito e espaçoso. Mas o cafe da manha é muito simples, com uma qualidade e variedade razoável. Achei o salame oferecido muito ruim e o suco de laranja acabou e não foi reposto. Os doces e os pães sem qualidade.

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8

Fernando

14 Aug 2024

·

Stayed 5 nights

Hotel de 4 estrellas con habitaciones de tres estrellas como mucho. El desayuno caotico mal organizado y on previsiones cortan contanta gente. Te sirven el café una sola persona para todo el mundo. No te cambian las sabanas en 5 dias con todo el calor y sudadas.

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8

Yakov

15 Sept 2025

·

Stayed 3 nights

Very nice centrally located hotel, excellent service. Excellent breakfast, but limited choices for dinner if you want to stay in rather than going out to eat. Excellent bathroom facilities, but the shower could be a bit larger.

10

Nathalie

16 Nov 2025

·

Stayed 1 night

Petit déjeuner varie

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10

Mary

4 Sept 2025

·

Stayed 1 night

Great front desk staff, fabulous free breakfast with extensive selection of food and drink, walkable neighborhood with numerous shops and restaurants - watch out for the cars, scooters, motorbikes & other vehicles zipping through the very narrow streets!

10

Andre

19 Mar 2023

·

Stayed 4 nights

Parfaitement situé dans le centre historique. Le restaurant du soir est excellent !! TOUT le personnel est SUPER SYMPA !! Petit déjeuner parfait avec 1expresso délicieux. Excellent souvenir de cet hôtel !

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10

Janne

29 Aug 2024

·

Stayed 3 nights

Everything was so great, but cappuccino was awful in the breakfast

8

Gaetano

4 Jun 2024

·

Stayed 1 night

Personnel top Un peu déçu du petit déjeuner les œuf on plus le goût d’eau Très bon emplacement

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8

Tim

28 Feb 2024

·

Gutes Hotel, sauber, gut gelegen, ruhig. Aber das Frühstück ist schlecht und nicht zu empfehlen, wenn man mehr als 1-2 Tage dort zu verbringen gedenkt. Viel Kuchen, wenig Obst, Brot, zwei Sorten Käse und zwei Sorten Wirst.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $100	9 $166	10 $122	11 $238	12 $121	13 $310	14 $155
15 $120	16 $170	17 $120	18 $123	19 $88	20 $152	21 $186
22 $144	23 $120	24 $120	25 $87	26 $85	27 $213	28 $219
29 $71	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $77	2 $78	3 $78	4 $221	5 $166
6 $194	7 $371	8 $67	9 $78	10 $78	11 $78	12 $155
13 $76	14 $77	15 $75	16 $76	17 $72	18 $77	19 $179
20 $66	21 $76	22 $72	23 $129	24 $747	25 $146	26 $78
27 $264	28 $393	29 $156	30 $345	31 $196

Mercure Palermo Centro

Prices for Mercure Palermo Centro

Monthly average prices

About this property

Location

Room options

Camera Matrimoniale Privilége, Balcone

Standard Room, 1 Twin Bed

Depéndance Family in Annex Building a 90 Metri Dall'hotel

Standard Double Room, 1 Double Bed

Superior Double Room, 2 Double Beds

Standard Twin Room, 2 Twin Beds

Depéndance Matrimoniale in Annex Building a 90 Metri Dall'hotel

Guest reviews of Mercure Palermo Centro

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Palermo Centro

Prices for upcoming dates

Business details