Is parking available at the property?

Self parking is available on-site for a fee of EUR 50 per night. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee ranging from approximately EUR 20 to 34 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Verona, within a 5-minute walk of Piazza delle Erbe and Piazza Bra. It is approximately 0.3 miles from Verona Arena and Juliet's House, and 15.1 km from Valerio Catullo Airport.

What are the policies for guests staying with children?

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

NH Collection Palazzo Verona - 5 Star Hotel in Verona

Average nightly price at NH Collection Palazzo Verona by month, last 12 months (USD)
Month	Average price
January	$261
February	$307
March	$288
April	$452
May	$386
June	$487
July	$505
August	$446
September	$631
October	$395
November	$264
December	$254

What guests think

At NH Collection Palazzo Verona, travellers consistently praise the superb central location and welcoming staff, noting elegant common areas and good overall quality, while some raise recurring concerns about bathroom odors and occasional maintenance or service inconsistencies.

Rooms are often spacious and stylish with effective summer A/C, though some feel dated, have awkward open-bathroom layouts or small showers, and certain rooms are affected by street or internal noise. Facilities include a pleasant bar and valet parking, but several guests found parking costly and the elevators small. Breakfast and dining draw frequent praise for quality and service, with occasional feedback about lukewarm items or a busy setup. Expect a stylish, central stay with attentive service and a few caveats to check in advance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking and a pleasant bar are appreciated. Several guests found parking expensive and the elevators small.

Related guest reviews

10

Tenzin Nima

Feb 8, 2022

·

Stayed 2 nights

Sehr schönes Hotel versteckt in den Gassen von Verona. Das schliessen der Zimmertüren hört man zwar, aber ansonsten war es sehr ruhig. Das Check-in und das Valet parken für etwa €40.- klappte reibungslos. Die Lage ist super mitten im Zentrum der Altstadt. Gerne würden wir uns bei Silvia von der Reception uns für ihre Restaurant Empfehlungen und Reservationen bedanken. Würden das Hotel jederzeit wieder buchen und weiterempfehlen.

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10

mohammad

Feb 29, 2024

·

Stayed 1 night

Parking is far from hotel.

10

Chris

Oct 25, 2024

·

Stayed 2 nights

Hotel was in a great location. Elevator is very small so you may have to take turns if you have a lot of bags. Would stay again

8

enver

Aug 26, 2024

·

Stayed 1 night

Great hotel right in the centre . Our Junior suit was nice and comfortable we had a large bathroom and a bidet.The moment you step outside the hotel you are in the shopping st and one of the nicest old town . The only criticism I have is they charged 50 euro for a a night for the car park.

10

William

Jun 27, 2023

·

Stayed 2 nights

This is a great hotel with a super location and excellent staff. We had three very nice rooms for a family trip, good AC , excellent breakfast, talked and tasted local wines with the knowledgeable barman Christian, and easily enjoyed all one might see from this great property. Highly recommend!

10

Danielle

Sep 29, 2025

·

Stayed 2 nights

The hotel was perfectly located in the middle of everything that we wanted to see. The hotel staff (Giusy was her name if I recall correctly) was very informative and gave us the best restaurant recommendations. The only thing that the hotel was missing was included breakfast. For the price, I think that should have been a given but it was still an Amazing stay in an amazing city! Also, can't forget the young man bartender was so nice and made great drinks.

10

Robert

Nov 7, 2024

·

Stayed 4 nights

An excellent experience with friendly attentive staff, good food and a relaxing bar with lots of good wine and a reasonable price. The hotel is right in the middle of the old city and an easy walk to most attractions and restaurants! Couldn’t do better.

10

Armin

Sep 8, 2022

·

Stayed 2 nights

Moderne Einrichtung mit Sensibilität ausgesucht und in eine historische Substanz, die innen neu strukturiert wurde, eingepflanzt. Frühstücksbüffet sehr gut sortiert in einem wunderschönen Ambiente. In italienischen Innenstädten sicher im oder am Hotel einen neuen Ferrari zu parken, ist eine Herausforderung. Von einer engen Straße durch ein Tor zu kommen, geht nur mit Spiegel einklappen und mit Kamera, Lifting. Das Hotel hat aber einen aufmerksamen jungen Mann, der als Lotse unbezahlbar ist. Leider hat der Innenhof Tauben… ein Problem. Wassereimer, weiche Tücher und Fensterputzer für die Scheiben wurden aber beschafft, denn Taubendreck ist für Lack tödlich. Hier sollte das Hotel handeln, denn ansonsten hat Verona kein Taubenproblem. Fazit, ich würde das Hotel wieder wählen, weil nicht verstaubt und so schön frisch. NH Gruppe sind ja Spanier, die können es aber!

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10

Marco

Dec 24, 2025

·

Stayed 1 night

Ein sehr tolles Hotel, dass super Zentral gelegen ist. Die Rezeption sehr freundlich, was man aber nicht von alles Mitarbeiter behaupten kann. Für was ich aber überhaupt keine Verständnis habe, dass man für eine Nacht bzw. für ein Paar Stunden von 15 Uhr bis um 9 Uhr Morgen für das Parkieren des Fahrzeuges 50 Euro bezahlt. Total übertrieben. Sorry.

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8

Alessio

Feb 23, 2025

·

Stayed 1 night

Struttura curata e praticamente in centro ma non tutti i servizi sono da 5 stelle. Nel bagno c’era un leggero odore di scarico non tale da chiedere il cambio della camera ma neanche piacevole. Il bidet in bagno scaricava l’acqua molto lentamente, come se fosse tappato, a mio avviso non andrebbe assegnata la camera senza aver risolto le suddette problematiche. Nelle scale per l’accesso alle camere è presente un’ infiltrazione a soffitto, non piacevole alla vista, in alternativa sono presenti 2 ascensori molto stretti. Per il resto la struttura si presenta pulita, silenziosa e tutti i servizi rivolgono particolare attenzione al cliente.

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Cleanliness

Many reviews praise clean rooms and well-kept spaces, but recurring complaints mention sewer odors from bathrooms and occasional housekeeping or restocking lapses.

Related guest reviews

4

Marco

Sep 22, 2025

·

Stayed 3 nights

Very expensive for the quality. Staff was not particularly helpful. There was a bad smell from the bathroom…,would not recommend this hotel. It was, however, well situated !

6

Eugen

Aug 18, 2023

·

Stayed 1 night

Top Lage, schlechte Hygiene

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10

Sarah

May 31, 2024

·

Stayed 4 nights

Excellent hotel. Family of 3. Ideal location - walkable to all sights. Cleanliness, room size, staff were all excellent. We had stayed in an NH hotel before in Barcelona so knew we were in excellent hands.

4

Alexander

Aug 9, 2023

·

Stayed 3 nights

Zuerst das Positive: Die Lage des Hotels ist ausgezeichnet und gerade wenn man die Altstadt / die Arena besuchen will ist es perfekt. Der Service am Empfang ist auch gut. Negativ: Die Zimmer stinken nach Abwasser aus dem Bad, waren schlecht gereinigt und beim Frühstück kam nicht eine Bestellung richtig oder zeitlich ok bei uns an. Hinzu kommt dass zumindest unser Zimmer direkt gegenüber des Raums für die Servicekräfte lag und jeder ihrer Vorbereitungen war bei uns (frühmorgens) zu hören bzw. standen Putzwagen oder Berge schmutziger Handtücher vor unserer Tür. Wir reden von einem Hotel welches 500-600€ pro Nacht verlangt!

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10

Elizabeth Anne

Aug 23, 2025

·

Stayed 1 night

Great hotel, clean and nice.

10

George

Aug 23, 2025

·

Stayed 2 nights

Really like the facilities and cleanliness of the rooms and the common spaces. This hotel is a great value.

2

Neha

Oct 16, 2025

·

Stayed 2 nights

Smell in bathrooms was very bad. Had to change rooms. Hotel has a water issue that needs to be addressed.

10

Irene

Jul 6, 2025

·

Stayed 2 nights

Very hospitable staff and accommodating, close to everything. Very clean rooms. Verona is a beautiful city. Would go back again.

6

afshin

May 4, 2025

·

Stayed 1 night

The property was nice and clean overall, but our bathroom had a terrible sewer and odor.

8

Alessio

Feb 23, 2025

·

Stayed 1 night

Struttura curata e praticamente in centro ma non tutti i servizi sono da 5 stelle. Nel bagno c’era un leggero odore di scarico non tale da chiedere il cambio della camera ma neanche piacevole. Il bidet in bagno scaricava l’acqua molto lentamente, come se fosse tappato, a mio avviso non andrebbe assegnata la camera senza aver risolto le suddette problematiche. Nelle scale per l’accesso alle camere è presente un’ infiltrazione a soffitto, non piacevole alla vista, in alternativa sono presenti 2 ascensori molto stretti. Per il resto la struttura si presenta pulita, silenziosa e tutti i servizi rivolgono particolare attenzione al cliente.

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Rooms

Rooms are often spacious and stylish with comfortable beds and effective summer A/C. Some feel dated, have awkward open-bathroom layouts or small showers, and certain rooms face noise or uneven A/C.

Related guest reviews

10

Robyn

Apr 23, 2023

·

Stayed 1 night

Beautiful hotel in excellent location near Piazza Erbe with lots of sights and restaurants nearby. Lovely helpful staff, very good air conditioning, comfy beds, nice room and one of the nicest hotel bathrooms I’ve ever had. Will definitely stay again.

10

Angelina

Aug 13, 2025

·

Stayed 2 nights

Very nice hotel, I would stay there again. AC worked very well in August. I wish they would have a pick up service from the train station and back, a five star property should have a complimentary shuttle for their guests.

10

Carol

Oct 29, 2025

·

Stayed 3 nights

all was good. rooms needed some updates

10

William

Jun 18, 2025

·

Stayed 4 nights

Excellent central location. Our room was spacious and well equipped. Every single member of staff we dealt with was friendly and helpful, and always with a smile.

8

Luís Tadeu M Sassi

Feb 6, 2023

·

Stayed 2 nights

O box do banheiro é extremamente pequeno ….não dá para tomar um bom banho !

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8

Lucy

Dec 29, 2024

·

Stayed 1 night

Nice hotel, clean and a lovely reception area. The rooms are modern although a strange layout and the showers and baths are open to the main bedroom with huge glass windows. This wasn't ideal for us. Also the rooms are quite noisy around the 1sr floor and kitchens area. I had to move to a higher floor. Overall I enjoyed our stay.

10

Maria

May 20, 2025

·

Stayed 3 nights

This was a great hotel to stay in. The location was excellent. We stayed in a junior suite and it was perfect. Plenty of space.

6

Maria

Jan 22, 2025

·

Stayed 5 nights

The staff (front desk, bar/ restaurant restaurant/ breakfast / housekeeping team were helpful and professional. We had a suite room which was disappointing for a 5star hotel. Air conditioning was not even though out the room, in winter the bedroom was hot but remaining rooms cold. Overall the hotel needs a refresh including the rooms to bring it to a 5star. Thanks to all the staff for their great customer service & kindness

4

Kathryn

May 16, 2024

·

Stayed 2 nights

Good location but not a 5 star. Property need renovation. The room windows are not soundproof so if you are on the street side prepare for lots of noise as there are many reataurants and bars in the area. We requested the air conditioning which they put on but them turned off on our second night of my daughter’s sleep that made it unbearably hot. Breakfast was not great. Food was cold

10

Joachim

Aug 27, 2024

·

Stayed 4 nights

Leider sind die Schränke in den Zimmern so klein, das manichts auspacken kann . Es hat auch keine Koffer Rack . Nicht wirklich 5* aber 4+

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Service

Service is frequently described as warm, attentive and helpful, with concierge support and thoughtful touches. A few guests encountered untrained or less helpful staff.

Related guest reviews

10

Celso

Jul 5, 2025

·

Stayed 3 nights

All was great, especially the staff. They made our experience even more amazing. Thank you all! I’ll definitely be back!

10

Evelyn Donna

Feb 16, 2025

·

Stayed 1 night

My husband was sick and the staff was wonderfully helpful and attentive. They allowed us to check in 30 minutes early after explaining to housekeeping. They also allowed us to check out 3 hours late for a small hourly fee and arranged for the prepaid breakfast to be delivered to my husband in the room. The ladies at the front desk also provided great sightseeing tips (for me) and pharmacy directions ( for him.) The renovated hotel is in a historic area and is modern and gorgeous. It also smells wonderful. Would definitely recommend!

10

Lucy

Oct 31, 2025

·

Stayed 1 night

Very friendly and helpful front desk staff! We hope to come back here

6

sandro

Dec 3, 2025

·

Stayed 1 night

A equipe, precisam mudar o RH urgentemente

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10

Larry

Nov 7, 2024

·

Stayed 4 nights

The staff were the best, helped arrange tours and made reservations for restaurants

10

Philip

May 15, 2025

·

Stayed 5 nights

Great hotel, all the hotel colleagues were welcoming and attentive. The hotel is perfectly positioned close to all the sights and shops and restaurants.

10

Roberto

Jun 20, 2023

·

Stayed 5 nights

Excelente servicio. El personal de recepción muy amables y muy conocedores de restaurantes y lugares interesantes. Nos ayudaron mucho y siempre con una gran sonrisa

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10

LARA

May 18, 2025

·

Stayed 2 nights

The staff is very nice and Silvia the concierge was specially helpful! We would go back to this hotel if in Verona again!

6

Igor

Aug 10, 2025

·

Stayed 2 nights

Not trained staff (at least 2 people met the first day at the arrival). Amazing hotel overall, details of the real luxe everywhere, A great location.

10

Guvinder

Aug 7, 2024

·

Stayed 3 nights

The staff at this hotel go above and beyond, they accommodated our dietary requirements daily, helped celebrate my wifes birthday with an egg free cheesecake. And made the trip easy

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Location

Excellent central location, walkable to Verona’s main sights, shopping and restaurants; many note it feels safe and convenient.

Related guest reviews

8

JOHN

Oct 5, 2025

·

Stayed 2 nights

Solid hotel in a great location

10

Ruben

Feb 16, 2025

·

Stayed 2 nights

Nh hotel is one of the best hotel Great location and great people

10

MARCOS ARMINO

Apr 24, 2023

·

Stayed 1 night

Excelente Hotel! Localização perfeita! Proiximo a Tudo! Atendimento simpatico!

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10

Fred

Jan 27, 2025

·

Stayed 1 night

Excellent hotel. Located by all Verona’s historic sites and shopping. Staff is also excellent.

10

Lourdes

Apr 19, 2023

·

Stayed 1 night

Excellent location and customer service

10

Seyed Hossein

Nov 27, 2024

·

Stayed 2 nights

It is great place in heart of Verona,

8

Amy

Jul 30, 2025

·

Stayed 2 nights

Loved the location!

10

Raul

Jun 18, 2023

·

Stayed 2 nights

Great property in excellent location

10

Robert

Apr 9, 2025

·

Stayed 3 nights

Very nice hotel in a great location

10

Skuli

Feb 1, 2025

·

Stayed 1 night

Tastefully decorated hotel in a very central location. The staff is extremely friendly and obviously want to do a great job. Highly recommended and I will choose this hotel again when I am in Verona.

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Dining

Breakfast and dining are widely praised for quality, variety and attentive staff, though a few guests reported lukewarm items, average offerings or a busy/expensive setup.

Related guest reviews

10

Lena

Aug 14, 2024

·

Stayed 1 night

Great location and very nice hotel. The breakfast was very good too!

10

Michele

May 31, 2024

·

Stayed 2 nights

Very stylish and comfortable hotel that exceeded expectations The staff were lovely, breakfast fantastic and there were mid morning snacks and appetitive offerings. Absolutely fantastic. Thank you

8

Jeremy

Sep 30, 2025

·

Stayed 1 night

Safe and clean location which is central to all sites. Lovely and very helpful staff. Rooms are a bit tired and breakfast is average at best: not what one expects in Italy at a five star. We went out.

10

Genevieve

Dec 9, 2025

·

Stayed 2 nights

Great choice of breakfast items. Too bad some hot food items were not kept hot enough. Overall very good experience at your facility

2

pierre

Apr 19, 2024

·

Stayed 2 nights

After a stay from Hyatt Milan, this one is dirty, very rude and uneducated customers. The breakfast is noisy like a hell, and dirty. No more NH in my life. Thank you.

10

Christine

Jan 3, 2025

·

Stayed 2 nights

New hotel, centrally located. Our room was quiet, bed was comfortable, quality bedding and spacious bathroom. Breakfast was good with made to order eggs. Hotel staff was helpful in answering our tour questions and helping with restaurant reservations. We would stay again.

8

Ariane

Jul 16, 2022

·

Stayed 2 nights

Super locatie. Zeer mooi hotel. Ontbijt te duur en chaotisch.

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10

William

Jun 27, 2023

·

Stayed 2 nights

This is a great hotel with a super location and excellent staff. We had three very nice rooms for a family trip, good AC , excellent breakfast, talked and tasted local wines with the knowledgeable barman Christian, and easily enjoyed all one might see from this great property. Highly recommend!

10

Francisco Javier

Nov 21, 2025

·

Stayed 3 nights

buen desayuno rico y nutritivo

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4

Kathryn

May 16, 2024

·

Stayed 2 nights

Good location but not a 5 star. Property need renovation. The room windows are not soundproof so if you are on the street side prepare for lots of noise as there are many reataurants and bars in the area. We requested the air conditioning which they put on but them turned off on our second night of my daughter’s sleep that made it unbearably hot. Breakfast was not great. Food was cold

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $606	2 $800	3 $771
4 $553	5 $480	6 $456	7 $480	8 $386	9 $663	10
11 $532	12 $347	13 $288	14 $499	15 $485	16 $447	17 $396
18 $411	19 $481	20 $374	21 $415	22 $300	23 $379	24 $386
25 $320	26 $271	27 $315	28 $329	29 $283	30 $274	31 $298

NH Collection Palazzo Verona

Prices for NH Collection Palazzo Verona

Monthly average prices

About this property

Location

Room options

Junior Suite (Extra Bed 3 Adults)

Superior Single Room

Suite (Extra Bed 3 Adults)

Junior Suite (Extra Bed 2 Adults + 1 Child)

Suite

Premium Room

Junior Suite

Superior Room

Suite (Extra Bed 2 Adults + 1 Child)

Guest reviews of NH Collection Palazzo Verona

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Collection Palazzo Verona

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27 $572	28 $560	29 $549	30 $696