Villa la Borghetta Spa Resort

Beautiful experience!

The best hotel Ive been in my life. Dream holiday destination!

Check-in: 3/5 - mediocre, specified twin beds and noted in special request but given a double bed. Front desk staff rectified this upon us showing the booking confirmation. Check out: 4/5 - checked bill was charged for another room’s item, front desk took it off bill. Would check bill before paying. Dining experience: 1/5 - Disappointing. Evening/night staff were unpleasant, not welcoming and dismissive. - Gentleman that took our order was very dismissive, didn’t wait for us to finish our order and walked off. - Long wait for food to arrive. - Our second dinning experience, order was incorrect bc again the same gentlemen waiter did not wait for us to finish ordering. Room & service: 2/5 - Large room - For the entire stay we had no cleaning service. - The fridge was not replenished with drinks or water. - No drinking glasses in room. - Washroom toilet seat was smaller than the toilet base. - Washroom had mold and smelt like sewer. We had to request airfreshener as the smell was unbearable. Location - 2/5 - not convenient to other restaurants or town, car required. - taxi service is minimal and expensive. Pro: Villa does have infinity pool and the scenery is nice.

vor 16 Jahren waren wir begeistert vom Personal von dieser tollen alten Villa. Leider ist nur noch "alt" geblieben. Wir fühlten uns nicht Willkommen. Nicht einmal ein Bongiorno, oder einen Blickkontakt waren wir dem Personal wert. Keine Dienstleistung freiwillig. Das Zimmer hätte eine dringende Renovation nötig.