Is parking available at the property?

Yes, free on-site parking is available, but it is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 1:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Yes, a complimentary airport shuttle service is available 24 hours.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located just a 1-minute drive from Dimond Center and 7 minutes from the University of Alaska - Anchorage. It is also 4 miles from the Alaska Zoo and 5 miles from Providence Alaska Medical Center.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age.

Dimond Center Hotel in Anchorage

Average nightly price at Dimond Center Hotel by month, last 12 months (USD)
Month	Average price
January	$200
February	$196
March	$205
April	$196
May	$308
June	$323
July	$423
August	$462
September	$300
October	$200
November	$185
December	$186

What guests think

Across reviews of Dimond Center Hotel, travelers highlight friendly staff, spacious rooms with large soaking tubs, and a convenient location beside the mall and Walmart, while noting mixed housekeeping consistency, occasional noise, and recurring temperature control and maintenance issues.

Breakfast is widely liked but quality varies by day, the airport shuttle is generally efficient, and multiple reviews note the on-site bar and restaurant have been closed for years. Overall, this is a practical choice for Anchorage stays with clear strengths and occasional trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport and local shuttles earn praise, plus free parking and 24-hour lobby coffee; a walk-in freezer is available. The on-site bar and restaurant are closed, and a few mention wear like a tired elevator.

Related guest reviews

10

Michelle

Jun 7, 2023

·

Stayed 2 nights

The staff were friendly and helpful. They gave us a great recommendation for dinner. Our room was clean and cozy, and we loved that we could open the window and let in some fresh air. There are plenty of areas, both inside and outside, to sit and chat or have a coffee. The complimentary breakfast was one of the best we've had at a hotel, and we enjoyed the 27-hour access to fresh coffee.

10

Freeland

Sep 20, 2024

·

Stayed 1 night

Could not ask for it to be any better. Arrived late at night. Shuttle picked us up at airport very quickly. Wonderful room and breakfast. Shuttle took us back the next morning to get our rental car.

8

Thomas

Jul 1, 2024

·

Stayed 1 night

It's a very clean, comfortable hotel. We really missed having any sort of restaurant/bar/breakfast facility. However, they had an efficient, friendly shuttle service that we used for the airport and nearby restaurants.

10

Virgil

Jul 15, 2024

·

Stayed 1 night

Elevator could use a little work and we received an automated wake up call that we didn’t ask for but all good

10

Cody

Feb 17, 2025

·

Stayed 1 night

Very easy to use parking and shuttle to/from airport.

6

Terrance

Jan 15, 2025

·

Stayed 2 nights

Ad said there was a bar. The bar was non operational.

10

Shane

Sep 30, 2025

·

Stayed 1 night

Would definitely stay again, loved the shuttle service, taking us within 1 mile no charge. Food options in am👍 good and hot, view from lobby and lobby very nice, rooms nice, TV's dated though. Very well cleaned place.

10

Ryan

Jan 22, 2025

·

Stayed 3 nights

This place really saves me a lot of grief when I travel through Anchorage. Right on top of the mall there. They provide shuttle service not only to airport but to the surrounding area. Staff are world class service

6

Christine

Oct 18, 2023

·

Stayed 1 night

Overall I had a good stay but the day I checked out to get a shuttle to the airport; the guy had made me wait nearly 2 hours. I checked 11:45 he said 35 mins, then came to tell me there was a guy he was waiting for at 12:30. The guy came down 12:40. Then driver told me has to follow the guy to drop off car near by, then had to go back to hotel because the guy forgot his food in the fridge. Then we finally got to airport. I didn’t tip the driver. I was starving

10

Sharon

Nov 18, 2025

·

Stayed 2 nights

Good breakfast options, friendly staff, efficient airport shuttle. Good overall stay. Love the big jacuzzi tubs.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe clean rooms and public spaces. Others report issues such as smoke or other odors, missed housekeeping, and hair or trash left behind.

Related guest reviews

8

Bobbie

May 24, 2024

·

Stayed 3 nights

The room was clean and I could tell upon entering that it was clean. Much appreciated.

10

Richard

Dec 30, 2024

·

Stayed 2 nights

Could use better cleaners. Hair in bath tub, trash behind chairs. Garbage under the desk

10

Jim

Sep 25, 2024

·

Stayed 1 night

Very large clean room. The staff was very friendly and the stores around the hotel were very convent to get to and from.

2

Foma

Dec 8, 2023

·

Stayed 1 night

Last nights room stunk like mold. Got a different room for tonight, bath tub wasnt even washed, had hair and was dirty. Had to wash it myself in order to use it

10

Lilibeth

Oct 2, 2025

·

Stayed 2 nights

Large clean room

4

Kristin

Oct 25, 2025

·

Stayed 1 night

It was the smokiest room I’ve ever been in. The front desk laughed I

10

Wendy

Dec 4, 2023

·

Stayed 3 nights

The facility was clean and the staff was super friendly, especially Randell at the front desk. We enjoyed our stay immensely.

10

Eric

Apr 4, 2025

·

Stayed 1 night

Very clean and comfortable units!

6

Marisa Garcia

Mar 31, 2024

·

Stayed 5 nights

The staff were friendly and the location was very convenient with a Walmart next door and plenty of food and shopping options. My only complaint was that no one ever came to clean our room. We stayed for 4 days and our trash was never emptied. We had to ask for towels and toilet paper. The beds were never made and the room not cleaned the entire time we were there. We left everyday so there was plenty of opportunity. I saw the maid service cleaning other rooms but my room and my daughter’s room were never handled. Quite disappointing.

6

Samantha

Apr 20, 2025

·

Stayed 1 night

The best thing about this property is its location. (Close to the mall and walmart and many other things) The staff was friendly. Pros: The toilet got clogged right off the bat. Not much attention to detail with the cleaning (dusty light switches, funny smell, detained sheets and pillows and towels. old bed that squealed all night just by turning over.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are large and comfortable with deep soaking or jetted tubs and strong shower pressure. Several report noise transfer, hot or stuffy rooms with limited cooling, dated TVs, mixed mattress comfort, and occasional hot-water shortages.

Related guest reviews

6

Stevn

Feb 20, 2023

·

Stayed 1 night

No hot water.hot water in the shower only and still Luke warm. Sad

8

Christine

Apr 5, 2025

·

Stayed 3 nights

It was a nice place but a little noisy. Could hear the people on third floor walk

10

Zachary

Jan 20, 2024

·

Stayed 2 nights

Big rooms with high ceilings, deep luxurious tub, great location, stellar service and professionalism, free breakfast and a good price for what you get. If you're making a trip to Anchorage and this place is within your price range, book it! It's a great hotel.

10

Hyungsuk

Sep 26, 2024

·

Stayed 3 nights

Pros: 1. Hotel room was very spacious. 2. Comfy bed. 3. Nice large tub. 4. Bright, open common area (including a fun set of stairs). 5. Safety. 6. Satisfying complimentary breakfast. 7. Great shopping options within walking distance from the hotel (including a Walmart). 8. Many decent restaurants nearby. 9. Plenty of parking. Cons: 1. There were some occasional homeless people hanging around the hotel. This is probably because it is located in a large lot with a shopping mall and several other businesses. There was also a bus hub right next to the property as well. 2. This is likely one of the more desirable areas for teenagers in Anchorage to hang out. Therefore, some may loiter around the mall parking lot (though somewhat away from the hotel itself). 3. Quite a bit of traffic around the hotel. Good idea to be careful when walking to either Walmart or the shopping mall. Overall, my wife and I really liked our stay here. She got sick on our second night, and having a Walmart within walking distance was a blessing.

8

Rose

Jun 5, 2024

·

Stayed 1 night

The Dimond was clean and convenient location. The lobby could use some freshing up, the entrance is a small revolving door which is cumbersome to get luggage through and the handicap door did not work. I know we’re in Alaska and it does get cold but it was around 60° outside. It was warm for us, but yet there was no air conditioning in the hotel room. They had a fan which lowered to 60 and you could open the window. When I inquired, they weren’t sure if there was air conditioning, but said that they do have portable fans that I could use for the room. So I had to keep the window open, but our room was facing a small courtyard in the middle of the night. There was a woman outside, speaking very loudly on the phone who woke us up. I would recommend staying here again, but making sure you don’t get a room near the courtyard. If you have to open the window and I wouldn’t stay if it’s really hot outside because the entire hotel was very hot.

8

patty

Oct 12, 2024

·

Stayed 1 night

Room was nice but couldn’t get it warm. Spent a chilly night.

8

Joshua

Nov 28, 2024

·

Stayed 1 night

Stay was good but the hotel needs to upgrade the TVs from cable to streaming

10

Ernest

Nov 17, 2024

·

Stayed 3 nights

Room was clean and comfortable, good shower and big tub to soak in with my wife Delicious food for breakfast and coffee available all day We enjoyed our stay very much

10

Victoria

Dec 11, 2023

·

Stayed 1 night

There was a huge bathtub in the room, the water pressure was great and filled the tub in 10 minutes. Comfy bed, comfy chair. Quiet room.

4

Aaron Nordmeyer

Apr 10, 2023

·

Stayed 1 night

Beds are very very firm. Pillows are flat. If that what you like you’ll love it here. The last two stays we have been woken up by beeping. This last time it was the alarm in the next room going off for 10 mins.

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Service

Staff are widely praised as friendly, helpful, and accommodating, with examples of quick problem-solving and flexible check-in. A few reviews cite unprofessional encounters, overbooking at check-in, and a delayed shuttle ride.

Related guest reviews

4

Heather

Feb 28, 2023

·

Stayed 1 night

The hotel room was fine but checking in was a disappointment. I booked a king room for our Anniversary and when we arrived they said that are room was unavailable and they were overbooked and we had to down grade to a double bed room. The receptionist was rude and was not accommodating at all. We explained we booked through Expedia and she claimed that Expedia books without checking to see if theres availability .And we are supposed to call the hotel directly to see if there’s availability after booking with Expedia.

10

Ashley

Jan 5, 2026

·

Stayed 2 nights

Amazing hotel and staff! We love staying here when in Anchorage.

10

Holley

May 23, 2024

·

Stayed 2 nights

Staff were friendly and the kitchen staff went above and beyond. We were leaving the following day prior to the kitchen opening, so they gave us a to go container and let us take extra bagels for the next day. It was great as a snack on our train ride. The shuttle driver was also friendly and super helpful!

2

Martha

Sep 20, 2024

·

Stayed 2 nights

Management is terrible. Randy was incredibly rude and dismissive!

10

Nyrshea

Apr 4, 2025

·

Stayed 2 nights

Every time I come to this location, I enjoy my stay and the staff is wonderful. I had a surgical procedure and needed to check in early. They accommodated that and Cordero helped us get our stuff upstairs and unloaded. Great staff

10

Jeffrey

Jan 2, 2026

·

Stayed 1 night

Nice rooms smelled nice and looked clean. Messed up my check in a they refunded my booking and let me rebook correctly. 10/10 would stay here again

10

Mary Ellen

Apr 13, 2025

·

Stayed 1 night

The customer service was fantastic. Everyone was welcoming and helpful. It was very much appreciated.

4

Alvin

Mar 27, 2024

·

Stayed 2 nights

You have a transportation director that can not keep his hands off not only the employees but the customers. It was very sickening to see the way he just had to not only get right in the face of every single person he came in contact with but he also had to put his arms around them and hands all over them. I am a eye witness to this behavior for any employees or customer that wants to file a sexural harassment.

6

Christine

Oct 18, 2023

·

Stayed 1 night

Overall I had a good stay but the day I checked out to get a shuttle to the airport; the guy had made me wait nearly 2 hours. I checked 11:45 he said 35 mins, then came to tell me there was a guy he was waiting for at 12:30. The guy came down 12:40. Then driver told me has to follow the guy to drop off car near by, then had to go back to hotel because the guy forgot his food in the fridge. Then we finally got to airport. I didn’t tip the driver. I was starving

10

John

Sep 19, 2025

·

Stayed 11 nights

When we arrived at the property around 10pm, we discovered that the room was very warm, and adjusting the thermostat did not help. There was no cool air coming out of the vents. We could not sleep this way. The desk clerk sent my husband to another room to check it out. too hot, AC wasn't working. After four other rooms. we were forced to take the first room and use a fan placed in the window in order to sleep comfortably. The next day, the manager moved us to a cooler room on the next floor up and refunded our money for the previous night. She was so helpful and understanding, that even though we had a rough start, the staff and the manager did everything in their power to make our stay a pleasant one. The room was clean, the staff was so friendly and helpful, parking was a breeze, and breakfast was pretty good with lots of options.

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AI-generated summary based on recent guest reviews

Location

Very convenient for shopping and dining, with the Dimond Center mall, Walmart, and bus links within walking distance; airport access is easy. A few mention area loitering and traffic typical of a busy commercial hub.

Related guest reviews

10

Sabrina

May 8, 2023

·

Stayed 3 nights

I liked that it is in a convenient location and the staff was great.

10

April

Sep 8, 2025

·

Stayed 1 night

Needed to be close to the airport for an early flight after a week of sightseeing and lots of outdoor activities. Was pleasantly surprised by how nice the rooms were as well as the amenities offered. Walking distance to several fast food options and the Walmart as well as some shopping. Front desk was welcoming and the grounds were clean and inviting

10

JERRY

Sep 20, 2023

·

Stayed 1 night

Good location being next-door to mall and within walking distance to Great Alaskan Holidays rv rentals. Reasonable rates and 24 hr shuttle to airport.

10

Sharon

Sep 23, 2023

·

Stayed 3 nights

We got in late but my daughter was able to walk to the nearby Olive Garden to get us takeout. Check in & out were easy. All the staff we came in contact with were friendly & helpful. The hotel does provide a shuttle to/from the airport but not the railroad station. There is a city bus service next door which is super convenient and cheap. It runs straight to the downtown area very near to the visitor center. Take the Trolley tour…it’s great ! Lyft & Uber we’re also quick. & efficient..even at 5 a.m. to get to railroad for a day trip to Seward. With all the shopping nearby it’d convenient if you realize you need something. The breakfast is typical for most hotels. Though it says continental they do have a prepared cheese omelette, roasted potatoes, & sausage. Everything was well stocked. Also when we got back super late one night, someone was able to get my daughter some milk from their fridge. We highly recommend this as a place to stay in Anchorage.

10

Hyungsuk

Sep 26, 2024

·

Stayed 3 nights

Pros: 1. Hotel room was very spacious. 2. Comfy bed. 3. Nice large tub. 4. Bright, open common area (including a fun set of stairs). 5. Safety. 6. Satisfying complimentary breakfast. 7. Great shopping options within walking distance from the hotel (including a Walmart). 8. Many decent restaurants nearby. 9. Plenty of parking. Cons: 1. There were some occasional homeless people hanging around the hotel. This is probably because it is located in a large lot with a shopping mall and several other businesses. There was also a bus hub right next to the property as well. 2. This is likely one of the more desirable areas for teenagers in Anchorage to hang out. Therefore, some may loiter around the mall parking lot (though somewhat away from the hotel itself). 3. Quite a bit of traffic around the hotel. Good idea to be careful when walking to either Walmart or the shopping mall. Overall, my wife and I really liked our stay here. She got sick on our second night, and having a Walmart within walking distance was a blessing.

10

Kathleen

Jul 23, 2024

·

Stayed 1 night

Great location

10

Alex

Oct 2, 2025

·

Stayed 1 night

All shopping was near.

10

Marie-Anne

May 18, 2023

·

Stayed 2 nights

Great place to get settled when arriving in town. Lots of shops and restaurants walking distance. Bus stop to downtown right on the corner. Great breakfast, nice and clean room, would definitely recommend. It's in the heart of a busy commercial area, so don't expect to be in the wilderness or walking distance to hikes. Personnel was really helpful and nice.

10

Teresa

Sep 22, 2025

·

Stayed 2 nights

I like that the mall and walmart were close by to walk over..

10

Cynthia

Dec 17, 2024

·

Stayed 2 nights

The convenience of the shops within walking distance was superb!

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is often considered tasty with good variety, though quality can be inconsistent and some items disappoint. There is no operating on-site restaurant or bar, and a few guests wished for room service.

Related guest reviews

6

Erin

Apr 5, 2025

·

Stayed 3 nights

To start the beds are super soft. Along with that the blanks are super thin. The sheet is like paper. I didn’t get to try the breakfast. I hear it’s pretty good. This just isn’t the hotel I’m used to going to. It use to be inviting and comfortable. Now it’s cheap and starting to look run down. I think one thing that would be great is room service.

8

Brenda

Apr 21, 2025

·

Stayed 4 nights

The room was very clean. Staff were always willing to supply fresh towels. The breakfast used to be really good but the quality has gone downhill in recent years.

10

Kelsy

Apr 24, 2025

·

Stayed 1 night

Great place to stay. Breakfast was great.

10

Tiffany

Oct 10, 2025

·

Stayed 2 nights

all the staff were great! the breakfast made by susan and rose was So delicious!! Love how much the hotel changed and it looks much more spacious!

10

Catheryn

Nov 16, 2023

·

Stayed 2 nights

The only thing I would love to see added to the morning breakfast is oatmeal offered for those of us that cannot have sausages, bacon or potato patties due to heath or other conditions. Otherwise the hard work does not go unappreciated to set up the meals.

6

Ryan

Mar 20, 2025

·

Stayed 3 nights

The bar and grill are closed down for years didn’t know that when booking. That the only reason I picked that hotel and the bar and restaurant where not open since Covid

10

Elena

Sep 17, 2023

·

Stayed 1 night

Pros: The rooms are nice and spacious, nice and easy check in, easy parking. Cons: breakfast has many choices, but the quality of food is not good. The room does not have a sink in the bathroom, it’s actually outside the bathroom which is very weird.

6

Terrance

Jan 15, 2025

·

Stayed 2 nights

Ad said there was a bar. The bar was non operational.

8

dj

May 20, 2024

·

Stayed 2 nights

The room are spacious, the desk and housekeeping staff are friendly. The shuttle ride is very comfortable. The breakfast option needs work. The juise was watery, the french toast was and turkey sausage was hard to chew. You need non dairy creamer option fir coffee.

10

Sharon

Nov 18, 2025

·

Stayed 2 nights

Good breakfast options, friendly staff, efficient airport shuttle. Good overall stay. Love the big jacuzzi tubs.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $246	6 $245	7 $218
8 $219	9 $217	10	11	12	13 $224	14 $229
15 $218	16 $223	17 $217	18 $222	19 $219	20 $226	21 $225
22 $225	23 $220	24 $220	25 $219	26 $228	27 $219	28 $221
29 $224	30 $230

Su	Mo	Tu	We	Th	Fr	Sa
		1 $209	2 $210	3 $216	4 $217	5 $217
6 $222	7 $211	8 $212	9 $207	10 $217	11 $209	12 $218
13 $217	14 $218	15 $220	16 $219	17 $221	18 $210	19 $214
20 $216	21 $211	22 $210	23 $185	24 $176	25 $179	26 $181
27 $176	28 $175	29 $179	30 $185	31 $180

Dimond Center Hotel

Prices for Dimond Center Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Guest reviews of Dimond Center Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Dimond Center Hotel

Prices for upcoming dates