Is parking available at the hotel?

Free self-parking is available on-site, but it is limited. No reservation is required.

Are pets allowed at the hotel?

Pets are allowed, with no charge for one pet. A fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 28.38, subject to availability. Late check-out is also available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility features, including step-free entrances and accessible public areas.

Where is the hotel located in relation to local attractions?

The hotel is located in Jacksonville's Southside, within a 10-minute drive of St. Johns Town Center and The Avenues. It is approximately 6.4 miles from the University of North Florida and 8.4 miles from Daily's Place.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal and accessible from 9:00 AM to 7:00 PM.

What are the hotel's policies regarding children?

Children are allowed at the hotel, and there is no minimum age requirement for staying for free.

Red Roof Inn PLUS+ Jacksonville Southpoint Hotel

Average nightly price at Red Roof Inn PLUS+ Jacksonville – Southpoint by month, last 12 months (USD)
Month	Average price
January	$65
February	$67
March	$73
April	$65
May	$68
June	$62
July	$52
August	$50
September	$51
October	$64
November	$66
December	$62

What guests think

At Red Roof Inn PLUS+ Jacksonville – Southpoint, travelers highlight a convenient, budget-friendly stay near the interstate and dining, with pet-friendly policies and occasional clean, comfortable rooms, but feedback varies widely on room condition, noise, and overall upkeep.

Multiple reviews cite inconsistent cleanliness (lingering odors, stained linens, pests) and limited housekeeping, plus frequent complaints about Wi‑Fi reliability and elevators. Staff is often described as friendly and helpful, though several guests report rude or slow front-desk interactions and long check-in times. The location is convenient for highways, shopping, and Mayo Clinic access, but a few guests felt uneasy about the area at night. Expect a basic, budget stop with trade-offs in cleanliness and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: the pool exists but cleanliness or availability varies, and Wi‑Fi and elevators draw recurring complaints. Guests also note occasional key or door issues and a small optional in-room safe fee.

Related guest reviews

8

Cathy

Apr 8, 2023

·

Stayed 2 nights

Trouble with the elevators

6

Steve

May 22, 2025

·

Stayed 1 night

Staff not overly freindly . Door handle fell off when using going to the outside by pool. Needs more maintenance.

6

Frank

Oct 31, 2024

·

Stayed 2 nights

The water in the pool was cold. No breakfast Available

4

carson

Jul 30, 2025

·

Stayed 3 nights

There was trash under the bed, toilet was leaking, blood outside from the lobby door (still there 12hrs after I alerted the front desk), no wifi and spotty cable. Will not be returning or recommending.

6

Amelia

Jun 24, 2025

·

Stayed 3 nights

Pool was nice. Rooms could have been cleaner..

10

William

Dec 12, 2024

·

Stayed 1 night

Great clean hotel but you gotta ask for a 3.15 refund if you don't use the safe

6

Kathy R Newkirk-Pierre

Jul 23, 2024

·

Stayed 3 nights

Our 3 night stay was good. We reserved a rom with snacks. The snacks were in the room on check in but that was it. So don't pay extra for each day only to recieve the snack box on check in day only. Also the rooms are only cleaned by staff each 4 days. So we had to go to the front desk to get clean linens and towels when we needed them. The elevators were not reliable. Customers were using stairs very frequently.

6

Philip

Dec 12, 2023

·

Stayed 2 nights

We checked into our room and put our stuff in there and then left to go do some things. When we got back to the room to start winding down for the night, we went to take a shower and the shower had a bunch of long black hair in the the bathtub and all kinds of dirt and hair around the corners of the bathroom and the shower barely had enough water pressure to get your hand wet. Also, the red wall had dried up white splatters on the wall and the microwave had splatter all over the inside of the door as well. The AC unit also sounded like it was dying a miserable death. We went down and showed the photos to the person behind the counter that apologized and moved us to a different room. The staff was very friendly and the second room was clean even though we did find an old, used soap bar in the shower that we just threw away. Upon leaving the building, we stepped in a pile of dog poop and heard dogs barking in the room across the hall from us early on Sunday morning. This is not a bad hotel, but we would not choose to ever stay at this place again in the future. If you show up early and ask to check-in, they will charge you $28 to check-in before 4. They do give you the option for late checkout at 1pm which is also $28. Parking was free, WiFi worked fairly decent, and they do have a security guard that wanders through the building for security purposes at night.

8

Janice

Dec 19, 2024

·

Stayed 1 night

Tried to call front desk three times but never got an answer it kept disconnecting. Rug in bedroom had something sticking spilled on it. Not enough hand towels and wash clothes. Never able to get WiFi.

6

Adina

Jan 27, 2024

·

Stayed 1 night

Took 3 tries to get my room key to work but other than that, it was okay

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Cleanliness

Cleanliness is inconsistent, with many reports of strong odors (smoke, pets, mildew), stained linens, hair, and pests such as roaches or bedbugs; others found rooms acceptably clean.

Related guest reviews

2

lisa

Apr 18, 2023

·

Stayed 3 nights

This was a very dirty room. The floors were sticky and had not been mopped in a while. The shower appeared to have not been cleaned in forever. There were blood stains on the sheets. The hotel smelled terrible. Will never stay here again.

4

Benjamin

Jan 6, 2023

·

Stayed 19,362 nights

We arrived shortly after midnight and our beds were made but the sheets were filthy and had pubes all over them. Our bathroom had not been cleaned either. Toiletries were laid out but there were pubes all in the bottom of the tub and a dirty wash cloth hanging with guess what. More pubes! We have stayed here before in the past and didn’t have these problems. But on top of everything, the maid was rude as hell and pretty much told us to get out while she cleaned the room.

2

Christine

Nov 2, 2025

·

Stayed 2 nights

Where Ruth was an awful hotel, it’s supposed to be a smoke freak. The whole room smelled like smoke. The floor was dirty and greedy. The walls had all kind of stains and drips. They could’ve been wiped off the sheets and towers had stains in them very dingy looking.

6

Sabrina

Jun 20, 2025

·

Stayed 1 night

Clean grounds, professional night steward, basic accomodations at great rate for a family just passing through. Room was clean, carpet was not.

2

Roland

Oct 13, 2025

·

Stayed 7 nights

I work nights, so i had no idea of the condition of the room. I found feces under the nightstand next to the bed. I smelled it the next morning when i came in from my nightshift at work. The front desk did a terrible job addressing the issue. I called corporate but they only comped me one night. Ive never in my 10 years of traveling for work seen or heard anything like this, and ive reviewed thousands of hotels. Id like my stay refunded.

2

Jose

Aug 10, 2025

·

Stayed 2 nights

The room in terrible condition, cockroaches, stained sheets, bad smell, cigarette smell.

2

DOUGLAS L

May 15, 2023

·

Stayed 2 nights

The room was dirty. The bedding was filthy and there were roaches

2

Kelly

Mar 16, 2025

·

Stayed 1 night

Wish we didn’t book here! We were on the road and had to book the hotel without seeing it. It was getting late and we were very tired. The room was so dirty, dirt on the walls, on the dresser, what looked like dried spit on the TV. The bed sheets smelled and they were discoloured. The elevator was dirty too and there were people sleeping in the chairs in the lobby. There are a lot of hotels in this area that were nice and to spend a little more money would have been a better idea. My advice don’t stay here.

2

Carolyn

Nov 8, 2025

·

Stayed 1 night

The room smelt like dog piss. I would never recommend this to anyone. They showed me three other rooms and all of them smelt like piss.

2

Sylvia

Nov 16, 2024

·

Stayed 1 night

We found bedbugs in our room

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Rooms

Rooms are basic and dated; comfort and quiet vary with thin walls, loud A/C, and flat pillows noted. Some rooms are spacious with comfortable beds, but low water pressure and unreliable TV/Wi‑Fi are mentioned.

Related guest reviews

6

Jennifer

Apr 2, 2023

·

Stayed 2 nights

There were only 2 pillows on each bed and they were as flat as a pancake.Only one garbage can for the entire room. The room was outdated and musty, but a good stay for the price.

10

Rodney

Mar 18, 2024

·

Stayed 1 night

Beds were not as comfortable as most hotel beds and low water pressure were the only complaints I have but neither were bad enough to stop me from staying there again.

10

Sherri

Dec 19, 2024

·

Stayed 1 night

Perfect for a very short Dr. appointment so a short stay. Price was affordable. Our room 316 had lots of marked on the walls from beds and furniture and stains on walls. Loved how spacious it was and like the bathroom separate from the sink.

6

Greg

Jul 8, 2023

·

Stayed 2 nights

The hotel was decently clean but is showing its age. The bathroom had peeling paint on the ceiling and terrible water pressure. I did see 2 roaches during my 2night stay. Mini fridge doesn’t cool down enough, room itself was fine and was suitable for my stay. Price point was great, area isn’t the best but I personally didn’t experience any real issues. AC was cold and comfortable, would stay again if needed.

2

Charles

May 30, 2025

·

Stayed 1 night

The air conditioner was extremely loud. When the weather came through the television would not work because the satellite would go out there was constant running up and down the hallways by children. I was there for three nights I asked for clean towels, and I never received any on my return back from work on the final day.

6

Carole

Mar 1, 2025

·

Stayed 1 night

Beds were old, sagging and uncomfortable

8

clem

Feb 19, 2025

·

Stayed 1 night

Let’s let’s just say the walls are thin

6

Philip

Dec 12, 2023

·

Stayed 2 nights

We checked into our room and put our stuff in there and then left to go do some things. When we got back to the room to start winding down for the night, we went to take a shower and the shower had a bunch of long black hair in the the bathtub and all kinds of dirt and hair around the corners of the bathroom and the shower barely had enough water pressure to get your hand wet. Also, the red wall had dried up white splatters on the wall and the microwave had splatter all over the inside of the door as well. The AC unit also sounded like it was dying a miserable death. We went down and showed the photos to the person behind the counter that apologized and moved us to a different room. The staff was very friendly and the second room was clean even though we did find an old, used soap bar in the shower that we just threw away. Upon leaving the building, we stepped in a pile of dog poop and heard dogs barking in the room across the hall from us early on Sunday morning. This is not a bad hotel, but we would not choose to ever stay at this place again in the future. If you show up early and ask to check-in, they will charge you $28 to check-in before 4. They do give you the option for late checkout at 1pm which is also $28. Parking was free, WiFi worked fairly decent, and they do have a security guard that wanders through the building for security purposes at night.

8

Janice

Dec 19, 2024

·

Stayed 1 night

Tried to call front desk three times but never got an answer it kept disconnecting. Rug in bedroom had something sticking spilled on it. Not enough hand towels and wash clothes. Never able to get WiFi.

10

Virginia

Dec 17, 2024

·

Stayed 1 night

Comfy bed slept sound

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests praise friendly, helpful staff, while others report rude interactions, long or complicated check‑ins, and inconsistent responses to issues.

Related guest reviews

8

Miriam

Mar 1, 2025

·

Stayed 2 nights

Basic hotel. Staff very friendly. Could not be the price.

4

Thomas

Jun 14, 2024

·

Stayed 1 night

Front desk was the worst I’ve ever encountered in my 39 years!!

10

Craig

Jun 15, 2025

·

Stayed 1 night

Staff was friendly

4

Thomas

Jun 14, 2024

·

Stayed 2 nights

Horrible front desk staff

2

Thomas

Jun 14, 2024

·

Stayed 3 nights

Front desk girl doing audit was a nightmare. She needs to be fired. I’m NOT talking about the lady manager who was working audit. She’s very nice. It’s this young girl who works audit. She has the worst attitude and yelled at me because she had to take a break from smoking and do work and hit the button to let me in the front door after 11 PM. I was coming in to extend my stay. It’s not like I forgot my key card.

10

Douglas B

Jan 14, 2023

·

Stayed 10 nights

Everyone at the front desk was very professional and accommodating. The room was very nice with all the amenities I needed. I would recommend this hotel to anyone. Doug

10

Michelle

Feb 12, 2024

·

Stayed 1 night

Our check in and out were amazing . We had the same lady I wish I got her name so sweet. She made me feel welcome

10

Gonzalo

Mar 3, 2025

·

Stayed 2 nights

Property was clean and staff were nice. Also seeing a security guard walking outside added an extra layer of comfort and safety.

2

Ken

Jul 10, 2023

·

Stayed 2 nights

Arrived at 3:46 to check-in, and learned there would be a $25 early fee before 4:00. Only one person at reception, and by 4:00, the lobby was full of unhappy check-ins. Was not able to be checked in until 4:45. Email from Red Roof threatened to cancel my reservation, since I had not checked in by 4:15. Gen Mgr had very surly attitude. Will NEVER stay at a Red Rood again!

8

Konstantine

Jun 17, 2025

·

Stayed 1 night

April, the front desk manager , was kind efficient and professional. Red roof should award with a pay raise.

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AI-generated summary based on recent guest reviews

Location

Location is convenient to I‑95, dining, and shopping, with easy drives to downtown and Mayo Clinic. A few guests reported safety concerns or incidents in the parking area at night.

Related guest reviews

8

sara

Nov 21, 2024

·

Stayed 3 nights

Easy parking

8

Edward

May 11, 2025

·

Stayed 3 nights

Right near main interstate. Quick drive to beach, shopping and food for a feasible trip

4

Katlyn

May 13, 2024

·

Stayed 1 night

The staff was very kind and extremely helpful. The rooms were clean and stocked well. Everything about the hotel itself was fine. My boyfriend’s truck got stolen right out of the parking lot however. The staff was very kind and readily let us see the camera footage, and even gave us a room to stay in while we waited on somebody from home to come get us. It was a good hotel, but maybe choose a different location.

10

Ginger

May 18, 2025

·

Stayed 2 nights

The front desk agent Gina was so lovely and helpful. This place is very easy to find and near Cracker Barrel. Walmart is 2 miles a way and also a lot of eating near by. I was here to visit Mayo it was also only 9 miles away about 20 mins. Have to go back som more defiantly stay again.

10

Mandi&Tim

Jul 18, 2024

·

Stayed 3 nights

Very quiet, could sleep at night. Close restaurants.

10

Keith

Nov 26, 2024

·

Stayed 2 nights

A quick drive from the hotel to Jacksonville downtown and At Augustine making it a good choice if you want to see both in a couple of days. Plenty of places to eat nearby

10

Mark

Jul 14, 2025

·

Stayed 1 night

Great locations

10

Melissa

Jan 9, 2023

·

Stayed 2 nights

Perfect location. Rooms were clean and modern. Hotel appears to be well taken care of.

6

Thomas

May 23, 2024

·

Stayed 3 nights

Room price, cleanliness and condition was great, but great things end there. Very unsafe area at night, creepy people walking around. Unfriendly staff

8

Denis

Oct 16, 2024

·

Stayed 3 nights

Conveniently located.

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AI-generated summary based on recent guest reviews

Dining

There is no breakfast service; coffee offerings are limited. Restaurants are within walking or short driving distance.

Related guest reviews

6

Frank

Oct 31, 2024

·

Stayed 2 nights

The water in the pool was cold. No breakfast Available

10

Jamal

Sep 23, 2024

·

Stayed 1 night

Impeccable customer service and clean rooms. Not to mention the variety of choices for food.

10

Keith

Nov 26, 2024

·

Stayed 2 nights

A quick drive from the hotel to Jacksonville downtown and At Augustine making it a good choice if you want to see both in a couple of days. Plenty of places to eat nearby

10

Carole

Nov 24, 2024

·

Stayed 1 night

Walking distance to Cracker Barrell, clean room, friendly and helpful staff.

8

Susan

Jan 2, 2024

·

Stayed 2 nights

About the only thing I didn't like was the coffee service. Since they don't provide the free breakfast, they should knock the coffee out of the park. Should provide half-and-half, and good cups with lids. When I went down to get coffee, they only had small styrofoam cups, no lids, and powdered creamer. They could do better.

8

Thomas

May 26, 2024

·

Stayed 2 nights

Rooms are nice considering the price and the dumpy hotels around it. Staff is mediocre, NO breakfast, WiFi broken during entire 2-week stay. Ridiculous. The worst are the nasty scary people loitering outside. The staff or hotel needs to take care of this issue. It’s like a halfway house with all the sketchy people hanging around. I did not feel safe and I’m a 6’1” 200lb athletic guy. Seems like a nice area at first but as soon as the sun sets, it’s a totally different feel.

6

michel

Oct 28, 2024

·

Stayed 2 nights

No breakfast room noisy

10

Laura

Dec 8, 2023

·

we chose this hotel not Knowing anything about the area,the hotel. Weighing the style or cruise Due 2 airline snaffle, so we weren't expecting much and to our surprise. It was clean the staff was friendly except for one girl in the afternoon. But the overall experience was very nice. close to the waffle house Applebee's, we had to walk cause we didn't have a car.

8

Christopher

Jan 4, 2023

·

Stayed 19,356 nights

Red Roof Inn Plus what? No fitness room, no breakfast.

2

Dorinda

Dec 30, 2023

·

Stayed 2 nights

The only good thing was a nice lady that worked Friday morning..they wanted $28 to check in 30 minutes early.no ki d of self service waffles, toast..nothing. only could get coffee 5am-8am.. It sucks

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $51	2 $56	3 $37	4 $57	5 $54	6 $55	7 $55
8 $55	9 $55	10 $55	11 $54	12 $55	13 $55	14 $55
15 $55	16 $55	17 $55	18 $55	19 $55	20 $55	21 $55
22 $55	23 $55	24 $55	25 $55	26 $54	27 $55	28 $55
29 $55	30 $55

Red Roof Inn PLUS+ Jacksonville – Southpoint

Prices for Red Roof Inn PLUS+ Jacksonville – Southpoint

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower)

Superior Room, 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack)

Deluxe Room, 2 Double Beds

Premium Room, 1 King Bed (Upgraded Bedding & Snack)

Superior Room, 1 King Bed, Accessible

Premium Suite, Multiple Beds (Upgraded Bedding & Snack)

Superior Room, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Double Beds

Suite, 1 King Bed with Sofa Bed

Premium Room, 2 Double Beds (Upgraded Bedding & Snack)

Premium Suite, 1 King Bed with Sofa Bed (Upgraded Bedding & Snack)

Guest reviews of Red Roof Inn PLUS+ Jacksonville – Southpoint

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn PLUS+ Jacksonville – Southpoint

Considering this hotel for your Jacksonville trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
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4	5	6	7	8	9	10
11	12	13	14	15	16	17
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25	26	27	28	29	30 $59	31 $59