WoodSpring Suites Jacksonville Beach Blvd

I booked hundreds of rooms in the past 5 years. This was in the worst 5 on my list. Broken lock on the door, room was open, and the tub was filthy! Disgusting and should not be listed on Hotels.com!

We had a terrible experience. The rooms were dirty, sheets had potato chips, there were bugs in the kitchenette and mold in the bathtub and windows. The floor and bathtub was extremely dirty. The property refused to give us a refund, although hotels.com gave us credit which is greatly appreciated. DO NOT STAY HERE!

When I got to the place, it looked super sketchy. All the windows were open, like there was no A/C. Then, people were coming out to sit in their cars, others were smoking in the parking lot, and kids were running in and out of the building. The lobby looked dirty and smelled weird. The person at the front desk wasn't there, so someone who was about to leave their shift had to go back to check me in. Then, there was an argument between a guest and a staff member, and then staff members were cussing at each other. I got in the elevator, and it was gross; it looked like someone had walked on the walls, and it smelled. When I got to my room, it was disgusting. The kitchen walls were gross, and the bathroom was gross. It looked like no one had cleaned it; it was so bad I didn't even want to sit on the bed. Plus, the room doors didn't seem safe because when you closed them, there was a gap on the side, not the bottom, and you could still see into the hallway. So, I just turned around, went to my car to cancel my booking, and found another hotel.

Nasty room, the tub pops when you stand in it. One of the bathroom floor boards came up when I stepped out of the tub, the bedroom walls had big holes in patch spots in them and black mold, the sheets on the bed had spots on them like they had not been washed, the kids and people that live there were playing football in the parking lot and hitting cars with the football, I came back from getting dinner. There was marijuana being smoked in the front of the hotel. Tre was awesome and a great person to deal with, but there was a guy that worked night shift and he was outside smoking most of the night and I asked to switch rooms because my room was so bad and he said I can either switch to another room or I can go ahead and leave and check out. The hotel has dogs that are living there full-time that bark all night and there are kids that run up and down the hall screaming all hours of the night and crying. Also, there was no smoke alarm and no fire detectors anywhere in the building you get off the elevator and the fire pull station was deactivated. If there was a fire in the building, no one would be notified. I was also told by one of the workers that electricians had messed up the wiring in the building when they had to rewire the building and they got wires crossed, so the switches in the rooms are messed up.

Room, is not like the picture in the website