Name: Fairfield Inn and Suites Mobile
Address: 950-A West I-65 Service Road South, Bolton, Mobile, Alabama, United States of America, Mobile, Mobile County, US
Price range: $89–$118 per night
Rating: 7.73

What guests think

Across reviews of Fairfield Inn and Suites Mobile, guests describe an older, worn property with mixed cleanliness, dated rooms, and inconsistent breakfast, offset at times by friendly staff, reasonable value for quick stopovers, and a convenient location near I-65.

Common concerns include musty odors, worn carpets, occasional pests, maintenance problems, and noise from highway-facing rooms. Facilities draw frequent complaints about a closed or unheated indoor pool and elevator issues, though some appreciate well-lit parking. Service ranges from warm and helpful to unresponsive, with sporadic check-in hiccups, deposit confusion, and housekeeping on request. Expect a budget-friendly, convenient stop with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities show their age, with recurring elevator problems and an indoor pool that is often closed, cold, or cloudy. Some guests appreciated the well-lit parking.

Related guest reviews

8

Brandon

Jul 23, 2025

·

Stayed 1 night

Elevator broke, so had to lug everything down the stairs during checkout. Other than that, it was a nice stay.

6

Patrick

Jul 19, 2024

·

Stayed 3 nights

Arrived at the hotel to find out that the pool was not in service. Was not able to utilize the pool our whole trip. Would have preferred to know about the pool not being operational prior to booking.

10

Mandi

Jul 2, 2024

·

Stayed 1 night

Bathroom needs fixed properly. The walls have been patched but looks terrible. Other than that stay was fine. Pool was closed without notice.

4

Melissa

Feb 17, 2025

·

Stayed 1 night

Elevators were broken, pool was closed. Even called the week before to make sure it would be open for our kids to swim.

4

Donna

Aug 19, 2024

·

Stayed 2 nights

Elevator not working. Told two 75 year olds they could go to the end of the hall on first floor and take two flights of stairs to the second floor. Struggled to take two bags up. The shower head dripped the whole time we were there. Room smelled musty.

6

Veronica

Jun 4, 2025

·

Stayed 1 night

The pool water was murky and stairs were slippery door to room had a big crack

10

Rikki

Feb 5, 2025

·

Stayed 1 night

Great staff. Room clean. Shower amenities were great! Well lit parking. Safety lock on the front door makes me think safety is an issue in the neighborhood, but I did not encounter any issues. I only saw two homeless guys about a mile up the road and that was it. Overall, would stay here again and planning to stay here for my next trip to Mobile!

8

Sharon

Aug 12, 2025

·

Stayed 3 nights

I enjoyed my room but the mold in the shower and bottom of the sliding door. I picked the room because of the indoor pool but pool was cloudy, had trash in and really cold. Staff did their job but wasn’t friendly so I just went about my day. Even when I spoke to anyone it was dry . I think it’s time to shampoo the carpet.

8

Holly

Jul 19, 2025

·

Stayed 1 night

Getting free breakfast was great. Pool wasn’t to clean, steps and the button of the pool felt slimy.

6

Iris

May 29, 2025

·

Stayed 2 nights

There is nothing unique about the property. Previous reviews are accurate by saying the place did not meet Marriott standards that we are used to. The building is old and smells musty. We had no shower curtain in the bathroom. The breakfast was VERY limited. However, as long as you didn't talk to the staff disresptfully, they were affable. No hot tub and the pool was very cold. It's not a place i would stay at again, but it provided a somewhat decent place to stay for my two day visit.

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Cleanliness

Feedback is mixed: multiple reports of musty smells, dirty carpets, mildew, and pests contrast with occasional notes of clean rooms.

Related guest reviews

6

Dedra

Sep 1, 2024

·

Stayed 1 night

There was hair on the towels, sink and in the shower. There was terminates in the room. And the room itself smelled stale. The hallway and lobby was fragrant and decent. The room needed some refreshing.

2

Brittany

Sep 22, 2025

·

Stayed 3 nights

Had to unexpectedly check out a day earlier than expected. I paid in cash have to wait 35 minutes for a manager because they dropped my deposit money and its been a week and 2 days since check out and they will not answer the phone to give me back my money for one night. Plus there where croaches inside and all outside th8s location. The night crew was the best hands down but this is ridiculous and i will never stay at this location again.

2

Christine

Mar 27, 2025

·

Stayed 2 nights

Room was dirty. Bathroom door around shower showed rust and was dirty. Grate over filter that cooled refrigerator was moldy. Not sanitary. No hot water in shower. Staff not friendly. I cannot not stay there again. This is why I cannot recommend.

6

Wilbert

Oct 1, 2025

·

Stayed 1 night

Served its purpose for one night. Hallway smelled of pee.

2

Dorothy Leverette

Sep 8, 2025

·

Stayed 2 nights

letter sent to management I am writing to express my deep disappointment with our recent stay at your Fairfield Inn location in Mobile Alabama. My husband and I traveled from Detroit, Michigan, for a business commitment and to attend his sister’s funeral—an already emotionally difficult time. Unfortunately, our experience at your property only added to the distress. However, upon checking into Room 320, we were shocked to find bugs on the wall near the bathroom and visible mildew on other areas of the wall. This was incredibly unsettling. Due to the tight schedule for the funeral service at 10:00 AM, we had no time to address the issue immediately. I did report the condition of the room to the front desk, and while the staff offered us the option to switch rooms or check out, we simply could not manage a move at that time. After returning later that evening, emotionally and physically drained, we opted to switch rooms. Unfortunately, the second room was no better. I have attached photos to illustrate the condition—it was simply unacceptable by any standard, let alone Marriott’s. In addition, the parking lot was extremely unclean, which further contributed to the negative impression.

8

Sharon

Aug 12, 2025

·

Stayed 3 nights

I enjoyed my room but the mold in the shower and bottom of the sliding door. I picked the room because of the indoor pool but pool was cloudy, had trash in and really cold. Staff did their job but wasn’t friendly so I just went about my day. Even when I spoke to anyone it was dry . I think it’s time to shampoo the carpet.

4

Michelle

Feb 28, 2025

·

Stayed 4 nights

We found German cockroaches on our last night in the nightstand drawer. Also saw them crawling in the bathroom. The staff at the front desk apologized and asked us to switch rooms but it was our last night and if there are roaches, they are pretty much everywhere. I’ve stayed in Fairfield’s in other cities and never had any issues.

4

Maurice

Aug 10, 2025

·

Stayed 2 nights

Just make sure to actually check your room thoroughly. I found old food behind my dresser and trash in my room. After having my room changed, I got a clean room. Just make sure you thoroughly check your space before unpacking, just in case.

4

Alicia

Oct 24, 2025

·

Stayed 2 nights

The Hotel had a very bad smell.(old and mildew). Bathroom tub was not clean, walls were nasty, and the carpet was old and dirty. I’m not happy at all with my stay at Fairfield

6

Jesse

Sep 13, 2025

·

Stayed 2 nights

The saty was everything to be as expected. However there where multipe wood roaches in the front lobby.

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Rooms

Rooms are dated and can be noisy on the highway side, but several guests found them spacious with comfortable beds.

Related guest reviews

6

Richard

Jan 30, 2025

·

Stayed 2 nights

Front desk was very courteous and helpful. Our room was on the I-65 side and very noisy at night. Choose the other side. The room was clean, however it needed a little repair in the bathroom. The breakfast had a lot to be desired.

8

Karen

Apr 30, 2024

·

Stayed 3 nights

The traffic noise was very loud and kept us from sleeping.

10

Ben

Jun 22, 2024

·

Stayed 1 night

Staff was friendly and check in efficient. The room was large, comfortable and clean.

8

Kristin T

Dec 10, 2024

·

Stayed 3 nights

It’s very loud next to the freeway.

8

Claudia

Jun 1, 2025

·

Stayed 1 night

The beds were excellent.

10

Nathan

Feb 27, 2023

·

Stayed 2 nights

The property and room were clean. Beds were comfortable. The hotel was easy to find and close to shopping and restaurants.

10

Ashley

Sep 22, 2023

·

Stayed 1 night

Nice spacious room

6

Peggy

Feb 3, 2025

·

Stayed 1 night

Daisy at thw feont deak was very nice and helpful. Beds were comfortable. Pillows comfortable. Breakfast was good. The place needed to be updated badly. Intersate traffic was very loud in our room. It was ok for the night. Probably not stay there again.

6

Jeanne

Jun 11, 2025

·

Stayed 1 night

The water pressure was poor with the sink. The rooms were outdated overall. Parts of the wall in the room was already damaged. The breakday had limited options.

6

Faye G

May 7, 2025

·

Stayed 2 nights

The property can use some updating.

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Service

Staff friendliness is frequently praised, but experiences are inconsistent, with reports of slow or problematic check-ins, overbooking, unclear deposit policies, and housekeeping only on request.

Related guest reviews

10

Brandy

Sep 2, 2025

·

Stayed 1 night

The day staff were super friendly and helpful.

6

Cristy

May 27, 2024

·

Stayed 1 night

When we checked in I gave my last name and the lady said my first name then handed me my key card. I was confused cause I didnt have to show my ID, give payment info, sign anything. I asked, that's its and she said yep I checked you in. She didnt tell me where my room was at or when breakfast was. It wasn't welcoming at all. When I checked out I requested a receipt because the check in process was shady and was told that Expeida would email me one. Breakfast wasnt good at all! I was very disappointed! My family and I travel a lot and this is the first time we experienced this kind of service very disappointing!

6

Rheinschmidt

Sep 17, 2023

·

Stayed 2 nights

Was surprised by a requirement to prepay a $40.00 per night incidental fee by debit or credit card. Optional was a $250 cash deposit. Hotel had no room service, no restaurant. Front desk gave no explanation of what incidental fees were for, only fees were required even after prepayment for room days earlier.

8

Terry

Sep 13, 2025

·

Stayed 1 night

Staff was friendly and responsive.

2

Brittany

Sep 22, 2025

·

Stayed 3 nights

Had to unexpectedly check out a day earlier than expected. I paid in cash have to wait 35 minutes for a manager because they dropped my deposit money and its been a week and 2 days since check out and they will not answer the phone to give me back my money for one night. Plus there where croaches inside and all outside th8s location. The night crew was the best hands down but this is ridiculous and i will never stay at this location again.

4

LISA

Aug 26, 2025

·

Stayed 2 nights

I chose to stay at this property based off reviews and its overall rating of a 8.2. The pictures are always deceiving. The room smelt look pool water and extremely humid...we were on the top floor. It felt old and dirty. The only reason we stayed was bc I had booked thru a third party and knew I couldn't get my money back. The staff was ok but there was a staff member behind the counter yelling and complaining about her job on 2 different occasions. There were also two different times the entrance/lobby smelt like something other than a cigarette. The map doesn't take you to the property either and it's not located on the best side of town. You can hear the interstate traffic like the window is wide open. I do not recommend this hotel and would never stay there again.

8

Sean

Jul 14, 2023

·

Stayed 1 night

The property is adequate for a quick overnight stay. Expedia and the property management team need to investigate why the third-party payment did not clear initially during my check-in. I had a 30-minute phone call with Expedia customer service and the front desk attendant to resolve the payment issue. I have never experienced this type of issue before as an Expedia customer, and I believe that the issue is with how payments from Expedia and other third-party booking agencies are handled at this particular location.

2

Samantha

Jul 19, 2025

·

Stayed 1 night

Property staff would barely acknowledge you checking in. Place stank and was dirty too expensive for that when I could’ve stayed somewhere else nicer

2

Darlene

Jul 7, 2025

·

Stayed 2 nights

Didn’t like the staff service the fact that they clean the rooms every other day is appalling. My room was not clean during my stay.

2

Julie

May 31, 2025

·

Stayed 3 nights

We were not able to stay. We were arriving late so we called ahead to let them know. They said they would go ahead and check us in so that all we had to do was stop by the desk when we got there to get our key. When we arrived they informed us they gave our room away. They said that’s what you get when you book through a third party. So.. at 2 am we had to find somewhere else to go. The room was non-refundable so we had to get the hotels approval in order to get our money back from hotels.com.. which takes a few days.. I’m not sure where the problem is here.. but this has never happened to us before.. but now I don’t know if I will use hotels.com anymore.

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AI-generated summary based on recent guest reviews

Location

Convenient to I-65, the airport, hospitals, and shopping/restaurants, though some guests felt the surrounding area was rough and highway noise affects front-facing rooms.

Related guest reviews

10

Shantoria

Aug 15, 2025

·

Stayed 1 night

Dasia(spell check) front desk clerk was very welcoming and nice. The room was clean and spacious only thing was the remote didnt wanna work to the tv, water leaked a little not much from.the shower. I would stay again, very convenient to the mall, restaurants, and other shopping stores. Im here for my daughter's move in and we are only a few minutes from the university.

10

Shana

Jan 30, 2023

·

Stayed 1 night

Convenient location to the airport.

8

HWANTANG

Jun 28, 2025

·

Stayed 1 night

The property is close to the inter-state highway with lots of restaurant to choose. Breakfast was fine.

4

LISA

Aug 26, 2025

·

Stayed 2 nights

I chose to stay at this property based off reviews and its overall rating of a 8.2. The pictures are always deceiving. The room smelt look pool water and extremely humid...we were on the top floor. It felt old and dirty. The only reason we stayed was bc I had booked thru a third party and knew I couldn't get my money back. The staff was ok but there was a staff member behind the counter yelling and complaining about her job on 2 different occasions. There were also two different times the entrance/lobby smelt like something other than a cigarette. The map doesn't take you to the property either and it's not located on the best side of town. You can hear the interstate traffic like the window is wide open. I do not recommend this hotel and would never stay there again.

10

Andrew

Apr 21, 2024

·

Stayed 2 nights

Very convenient to the hospital

6

Shannon

Nov 10, 2024

·

Stayed 1 night

The lady at the front desk was wonderful. It was just the area where the hotel was located..as a woman traveling alone it was not in the best area. The room was clean and the door locked. I just wasn't impressed and will not be staying again.

8

Mary

Apr 19, 2023

·

Stayed 1 night

The staff is wonderful, but the location is pretty rough. It's close to where I needed to be. Unfortunately the sheer curtains did little to block out the lights and traffic.

8

Danni

Apr 8, 2025

·

Stayed 1 night

It was a nice centralized location

10

Gwen

Jun 26, 2023

·

Stayed 1 night

This location was perfect , everything close eateries, shopping activities.

10

Rikki

Feb 5, 2025

·

Stayed 1 night

Great staff. Room clean. Shower amenities were great! Well lit parking. Safety lock on the front door makes me think safety is an issue in the neighborhood, but I did not encounter any issues. I only saw two homeless guys about a mile up the road and that was it. Overall, would stay here again and planning to stay here for my next trip to Mobile!

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Dining

Breakfast quality and variety are inconsistent, with repeated complaints about limited or empty items and occasional praise for a good spread and a helpful attendant.

Related guest reviews

4

mariano

Nov 13, 2024

·

Stayed 1 night

Poor breakfast everytime i went to find something to eat i found the trays empty there was no waffle mix no eggs no sausage person in charge was always screaming and too loud you cant even talk by phone and the variety of food to eat wasnt good at all i have been in several hotels and you always can find plenty food to serve but not here if you need something you need to ask for it. Very dissapointed

8

Chris

Aug 4, 2025

·

Stayed 1 night

No food at breakfast with over an hour left til time ended. Worker would not give out any of the water on her cart because she said it was for tomorrow

10

Pam

Aug 25, 2025

·

Stayed 1 night

We needed a quick place to stay overnight to break up a day trip into a 2-day trip. This place was priced very well, quiet and had a wonderful breakfast the next morning. For these reasons, would stay here again.

8

James

Jul 10, 2025

·

Stayed 2 nights

Comfortable sleeping and a good breakfast.

6

Sheila

Dec 15, 2025

·

Stayed 1 night

I don't do this often, but I would pass this one up. Breakfast was the worst so I will start there. There was hardly anything available, and what was there was not enough for the guests that were waiting to be served. What was available, was pretty disgusting. At check in, I was charged $20 and told it would be giving back when I check out. I'm used to traveling so I understand putting a hold on my card. That's normal. But I've never actually had a charge go through. Now, it's a waiting game to see if it comes back. There were some areas of on cleanliness but not bad enough to mention specifically. I would not stay again.

8

Renee

Aug 18, 2025

·

Stayed 1 night

I really enjoyed my stay the hotel was clean. However, the morning breakfast needs some improvement. The oranges had mold on them and very limited food choices. Also, the breakfast sausage was cut in half when they all ready size of a quarter.

10

Alvaro

Aug 11, 2025

·

Stayed 1 night

The breakfast was great

8

Jacqueline

May 16, 2025

·

Stayed 2 nights

Staff was super-nice and beds are quite comfortable. The hotel is nicer than it appears. Breakfast was not great… but coffee was good.

10

Bridgette

Jan 1, 2024

·

Stayed 1 night

Everything was great especially the lady that was serving breakfast this morning.

2

Gerald

Jul 26, 2025

·

Stayed 1 night

Building is run down and lots of damage to walls and ceiling. The breakfast had nothing but hard sausage, cereal, and oatmeal. Walls are thin so we heard people all night along with road noise.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$89
February	$122
March	$92
April	$97
May	$99
June	$105
July	$132
August	$95
September	$93
October	$106
November	$89
December	$83

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $98	15 $107	16 $108	17 $106	18 $116	19 $116
20 $89	21 $89	22 $92	23 $94	24 $90	25 $95	26 $99
27 $90	28 $90	29 $90	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $95	2 $109	3 $118
4 $96	5 $91	6 $91	7 $91	8 $101	9 $102	10 $104
11 $91	12 $92	13 $92	14 $91	15	16 $109	17
18 $97	19 $90	20	21 $91	22 $95	23 $112	24 $117
25 $90	26 $113	27 $90	28	29	30 $107	31 $100

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Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed

Suite, 1 Bedroom

Room, Multiple Beds

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Room, Multiple Beds (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn and Suites Mobile

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Prices for upcoming dates