Name: Holiday Inn Express Orange Beach - On The Beach by IHG
Address: 24700 Perdido Beach Boulevard, Orange Beach, Alabama, United States of America, Orange Beach, Baldwin County, US
Price range: $109–$368 per night
Rating: 8.4

What guests think

At Holiday Inn Express Orange Beach - On The Beach by IHG, travelers consistently highlight the beachfront location, friendly staff, and satisfying free breakfast, noting a comfortable, family oriented stay that works well for quick getaways and beach focused trips.

Reviews point to inconsistent housekeeping, with some rooms not serviced during stays and occasional reports of pests, odors, or missed cleaning. Maintenance and age show in places, including slow or out of order elevators, weak water pressure or hot water, noisy halls and doors, and dated fixtures. Facilities like the pool and hot tub are popular, though the pool bar or snack bar can have limited hours or closures, and occasional pool maintenance or lighting issues arise. Expect a convenient beachfront stay with a lively family vibe and occasional upkeep hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Direct beach access and the pool and hot tub are highlights; some guests also liked the poolside bar. Repeated feedback notes slow or out of order elevators, occasional pool maintenance or cleanliness issues, limited bar or snack bar hours, and tight parking.

Related guest reviews

8

Cody

Oct 3, 2025

·

Stayed 4 nights

The breakfast is very good. The beds are very comfy. The only downside is the pool bar wasn’t open. The pool bar only opens on the weekends this time of year.

8

Pat

Jan 6, 2025

·

Stayed 3 nights

Only 1 elevator. Other one out of order

10

Jesse G

Oct 14, 2024

·

Stayed 3 nights

Staff was excellent and free breakfast was amazing. Parking area needs to be larger and a larger pool would be nice but for the money this is an excellent stay.

8

Martha

Mar 4, 2025

·

Stayed 4 nights

Everything needed updating. Pool and hot tub was being worked on so it was a mess the entire time.

10

Maranda

Feb 8, 2024

·

Stayed 4 nights

Great breakfast, beach access and pool, including hot tub.

10

Nathaniel

Mar 1, 2025

·

Stayed 5 nights

Great place to stay. Right on the beach. Lots of great restaurants close by. Wonderful breakfast. Pool was closed for repairs but it’s done now and is impressive. Enjoy!

10

Kirk

Aug 18, 2025

·

Stayed 2 nights

It was very perfect. If I had any suggestion, it would be to improve your elevator. It is possibly the slowest elevator in the world

10

Kayla

Jun 1, 2025

·

Stayed 2 nights

We stayed two nights for a girls trip and had the BEST time. The property is CLEAN, the employees were friendly, and the location is perfect. The pool bar was a nice perk too!

8

Trussie

Aug 11, 2024

·

Stayed 6 nights

Easy beach access and large breakfast options were nice. The pool area needed more lighting at night. The snack bar was never open. The room was good. Shower needed more water pressure.

8

Erika

Aug 17, 2025

·

Stayed 6 nights

Enjoyed the pool and hot tub. They were really nice. Had to be moved to a different room because toilet in room above ours was leaking and the tv didn’t work. Good view when moved to the second room. Breakfast was okay- would have liked a better variety of options with breakfast meats.

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Cleanliness

Many guests found rooms and common areas clean, but housekeeping is inconsistent: some rooms were not serviced during stays and reports included missed details, dirty tubs, pests, and odors.

Related guest reviews

4

alejandro

Aug 12, 2025

·

Stayed 5 nights

We spent 5 nights, they didn’t clean the room, just replaced towels after the third day, even we had to asked them to bring toilet paper and remove trash

6

moustafa

Oct 6, 2025

·

Stayed 1 night

Location is good. Room was not clean. AC very noisy and thick dust even in the AC vent.

10

Mary

Nov 20, 2025

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Stayed 3 nights

The staff was excellent. Always went out of their way to ask if I needed anything and to see if they could help me. My room was spotless. Everything looked great and seemed brand new even though the hotel has probably been there for 20 years. I will stay there again.

6

Kristin

Jun 8, 2025

·

Stayed 4 nights

Tub was dirty and did not drain. Left for the day at 9am and room was never cleaned. Outside pool and beach access was nice.

10

Tonietta

Mar 5, 2025

·

Stayed 1 night

Very clean and nice

6

Ryan

Apr 4, 2025

·

Stayed 4 nights

Dirty pull ups (poopy) left under our bed upon arrival; room was not cleaned properly

4

Ron

Aug 17, 2025

·

Stayed 3 nights

The 2 things that shined out about this property....but only 2. The staff who were friendly and helpful and the access to the beach. Now where do i begin. First off at 130 in the morning my wife found 2 german roaches in the bathroom. We called desk to ask for bug spray which the young man promptly brought to the room. He didnt change rooms because it was late and we thought it was a random thing. He said if we wanted they could do it in the morning. I saw the maintenance man and told him about the roaches and asked if he could spray it well while we were out for the day. Well i don to ow whether it was sprayed or not. When we came back to our room in the evening, they didnt even clean our room. Now we fully wanted and expected our room to be cleaned. So once again called front desk and they could only provide fresh towels at that time. Day 3 of our trip and they came into the room at 830 to clean and we weren't even up yet. Then they called about 10 and asked if we still wanted our room clean and of course we did. Saw another baby roach in the bathroom. I asked for a little comp to make my wife feel better about her freaking out on the roaches. I wanted a cabana they have at the pool, but they would not do that. They offered 2 chairs and an umbrella at the beach. We took that and headed to the beach. We came back and started packing to leave. I got up this morning and saw another roach crawling on the bed i just got out of. Gross Worst Holiday Inn experience ever!!!!

4

Evelyne

May 30, 2025

·

Stayed 2 nights

Room was by the elevator so it was a nosy area . Entering the hotel there’s an immediate smell which continues in the room. Poor water pressure and the faucet for the tub was hanging on for its life so you have to be very careful when turning on the shower head. Multiple rolly Polly’s in the bathroom .

2

April

Jul 25, 2025

·

Stayed 3 nights

Avoid. Not clean.

10

Apryl

Jun 9, 2025

·

Stayed 1 night

Nice pool area - the room was clean and smelled good. Breakfast was also good.

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Rooms

Beds are often comfortable and some rooms feel spacious, but decor and fixtures show wear, with hallway and door noise, weak AC, dated appliances, and occasional view mismatches.

Related guest reviews

6

Jeff

Apr 20, 2023

·

Stayed 1 night

Manger was great. Room was not sound proof. Heard slamming doors all night. Couldn’t get good sleep.

10

Susan

Oct 27, 2025

·

Stayed 2 nights

Clean room, comfortable bed, friendly staff, great breakfast.

6

chris

Mar 25, 2025

·

Stayed 1 night

The tiled floor in the room was very sticky. The beds were comfortable. The walls in the room are very thin. The room next to us had the tv on loud throughout the whole night. My wife and got very little sleep. The morning breakfast was very good.

6

Boyd

Feb 6, 2023

·

Stayed 1 night

The advertising was terrible booked a room with a balcony… it was to the Parking lot. It was supposed to be beach view. Will not be staying again and will let everyone know.

8

Danny

Jan 28, 2025

·

Stayed 4 nights

This property is not new. It is clean and the bed was comfortable. Staff upgraded us to a sea side room, which was a wonderful location. The bath fan was very loud and toilet was a low old style. Hallway ceiling tiles stained and out of place, handyman's work!

10

Jeremy

Oct 17, 2025

·

Stayed 4 nights

Staff was great- location can’t be beat! Rooms were pretty standard. Would definitely stay again!

8

Wendy

Mar 18, 2025

·

Stayed 4 nights

Overall good experience. Clean rooms and common areas. Staff is very friendly and helpful. Located on the beach side and super convenient to Wal-Mart, Publix, souvenir shops, and entertainment. Our one complaint was they need to upgrade the mini refrigerators. They are old models and even when turned all the way up they don't get very cold nor do they have a freezer section. We have an infant and needed to keep milk/formula cold so resorted to using a cooler to be safe. Outdoor bar would benefit from an upgrade as well. We would definitely stay there again.

10

Elizabeth

Jul 3, 2025

·

Stayed 3 nights

Comfy bed, spacious room and clean. Staff was friendly especially the chef and housekeeping was on point. Our room was cleaned and restocked within an hour of going downstairs. Pool was great and the towel system was a big help.

8

Tammie

Jun 29, 2025

·

Stayed 3 nights

We had a great time and the room was great except for the AC. The AC was not cooling properly.

8

Kristi

Apr 12, 2024

·

Stayed 2 nights

The hotel was good, not great. It needs to be updated a bit- like take the carpet out of the rooms. The sink in our room was broken and we made 3 requests for it to be fixed, but it never got fixed. The location was excellent and the pool was nice. Breakfast was also good. The staff was very friendly. The beds were comfortable. It was a solid 4/5 stars. I would stay there again.

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Service

Staff are widely described as friendly and helpful, with quick, efficient check ins. Some guests reported check in delays, room assignment or overbooking errors, and uneven follow up on maintenance or billing issues.

Related guest reviews

6

James

Jul 9, 2024

·

Stayed 1 night

Tv was broke when we arrived. Hotel sent a tech to change it out. Once changed out the problem was something other than the tv. Tech says i will research and come back waitied for a few hours and never did. Chevk with fromt desk said he was gone for the day.

2

Vanessa

May 4, 2023

·

Stayed 1 night

When you pay for a specific type of room, that is what you should get. The front desk told me to take what was available or go somewhere else. I would have gone somewhere else if there were other options but, it was too late at night.

10

kaila

Jul 26, 2024

·

Stayed 3 nights

We stayed here for almost a week and the service was amazing. The convenience of the walk to the beach and the stores within walking distance are very resourceful. We will definitely be booking our summer 2025 trip here.

10

Mary

Nov 20, 2025

·

Stayed 3 nights

The staff was excellent. Always went out of their way to ask if I needed anything and to see if they could help me. My room was spotless. Everything looked great and seemed brand new even though the hotel has probably been there for 20 years. I will stay there again.

4

Julie

Jun 12, 2024

·

Stayed 2 nights

We had to leave for an emergency. I forgot two pieces of clothing, a wedding band, pillow, and beach umbrella. I have called the hotel three times regarding this and they say they’ll call me back. I still haven’t heard back from them. I also purchased the travelers insurance. We only stayed one night and the emergency was something we couldn’t help. So now I’m out almost $800 and a few of my belongings. Management still hasn’t contacted me. I even asked for a partial refund if $100 and wasn’t given that. We aware if you have to leave for an unforeseen emergency that you will not get a partial refund, and if you leave your belongings they’ll act like they can’t find them.

6

Troy

Sep 24, 2023

·

Stayed 2 nights

I never leave bad reviews and I won’t start today. This place me and my girlfriend stayed once before and had a great time. This time however they were overbooked so although we drove 2 1/2 hours to stay at this hotel we were told we didn’t have a room even after booking weeks in advance. Luckily the lady at the front desk already arranged another place to stay at for our trip for us at the best western which ended up being nicer rooms and breakfast so I appreciate the staff at holiday inn helping us stay at a hotel even though their facility was overbooked and couldn’t accommodate us. 5 stars for the staff.

10

Rachel

Aug 2, 2025

·

Stayed 6 nights

Staff was super helpful any time we needed anything. Breakfast was pretty good, but can't really complain about free continental breakfast with hot options. The private beach access was great and the option to rent an umbrella and beach loungers was convenient and fairly priced. Overall we had a nice stay and would stay again!

6

Cassandra

Oct 9, 2023

·

Stayed 1 night

I was a little disappointed that our room was not ready at check-in time. Then, our room keys did not work. I went down to the front desk and the clerk (very friendly) did something to the keys and sent me back up to my room. Whatever she did to the keys didn't work, so I had a to make a second trip down. I was informed that she would have to get someone from maintenance to help us get in our room. Forty-five minutes later, we finally got into our room (hour and a half after check-in). We were in Orange Beach for the Outlaw Music Festival and ended up being two hours late because of our room issues. It was just a little disappointing.

10

Stayce

Apr 16, 2023

·

Stayed 2 nights

Staff was very friendly & called me by first name every time I was in the lobby even though the hotel was booked & they had many names to remember.

2

melissa

Apr 11, 2023

·

Stayed 2 nights

While at the property close to 10:00 pm.The next thing we know someone is trying opening the door repeatedly. We had both the bottom lock and the flip lock engaged, also the do not disturb hang tag on the doorknob.Now its one thing to knock, but it sounded like they were trying to break in the door. While they were trying to push the door past the flip lock, we both loudly said “Hello”. I opened the door keeping my full body weight against the door not knowing who I was going to encounter.It was maintenance saying that he came up because we were in someone’s room or to see why it was bolted shut.We had checked in earlier that day. While I understand things can happen this was not “OK”.If the door is locked,with the hang tag on the door and flip lock is engaged clearly someone is in the room.I received a call from the front desk saying they had a glitch in the system and to verify my last name. After the brief question of my name they hung up.The more I thought about it and our hearts racing I tried calling back to the front desk multiple times and no one would answer.I was concerned that someone now had activated keys to my room.Called my husband who also tried to call to the front front desk without answer. Their response was that Maintenance went up simply to see if the room was empty. No apology given. ALWAYS identify yourself and knock. I don’t say this often but I doubt I would ever book Holiday Inn Express room.

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Location

Beachfront location is a major draw with easy access to the sand and nearby shops and restaurants.

Related guest reviews

10

Patricia

Apr 25, 2024

·

Stayed 2 nights

Affordable price and so convenient to the beach.

10

Erica

May 9, 2023

·

Stayed 1 night

Great staff, Brianna welcomed us with a warm smile and greeting. Everything went so smoothly when it came to checking in, it literally took less than 5min. She had her stuff ready and together for us! Best features would have to be that You can walk right out on the beach, close to several great restaurants, it’s next to a Walmart, and Alvin’s island. Plus some adventure parks. Definitely recommend staying. We will be coming back! thank you team. :)

10

charles

Dec 28, 2023

·

Stayed 2 nights

It had a nice pool and right on the beach.

8

Maryann

Jun 23, 2025

·

Stayed 3 nights

Right in the beach

10

Jeremy

Oct 17, 2025

·

Stayed 4 nights

Staff was great- location can’t be beat! Rooms were pretty standard. Would definitely stay again!

10

Justine

Apr 10, 2024

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Stayed 5 nights

Warm, friendly atmosphere and accommodating staff. Outstanding location directly on the beach! Beautiful ocean front room with view overlooking the pool, jacuzzi and beach.

10

Mary

Jan 13, 2023

·

Stayed 1 night

Very friendly staff. Great location. Easy accesss to the beach.

8

Lauren

Apr 17, 2025

·

Stayed 5 nights

I liked the friendly environment, access to the beach, and the pool was great. The staff was very kind and helpful. The actual hotel could use a fresh coat of paint, but it was fine considering it's a beachy getaway hotel. I would stay here again.

10

Kevin

May 11, 2023

·

Stayed 1 night

Great hotel right on beach, not our last.

10

Antti

Mar 22, 2025

·

Stayed 4 nights

Great location right by the beach. Most if not all visitors seems to have kids. There was allegedly some racket somewhere but we stayed during spring break week, and did not notice anything unusual. Devin make great drinks at Sandbar and beach is 20 second walk away.

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Dining

Breakfast is frequently praised for quality and hot options, though some mornings had limited items or variety. Beyond breakfast, on site options are minimal and the pool bar or snack bar has limited hours or closures.

Related guest reviews

4

Sarah

Aug 2, 2025

·

Stayed 5 nights

The pool was dirty, with a layer of grim and who knows what around the entire thing. Once I noticed it I didn’t go in again. The food was bland and the drinks were watered down and over priced. The hotel was very noisy and most of the staff were rude. I usually love holiday inn expresses but this was a disappointment

10

Susan

Oct 27, 2025

·

Stayed 2 nights

Clean room, comfortable bed, friendly staff, great breakfast.

10

Lauren

Nov 22, 2024

·

Stayed 1 night

The breakfast was delicious

10

kaila

Aug 3, 2025

·

Stayed 4 nights

Bed was comfy and breakfast is amazing

8

Rana

Jul 6, 2024

·

Stayed 3 nights

Friendly staff and good breakfast.

8

Leslie

Jan 4, 2024

·

Stayed 9 nights

--Staff was great from check in to check out. Very courteous and friendly. Breakfastvwas not so good some mornings you would go down around 8:30am and there was not antpy food they were always seemed to be short on drinks. Milk was always seemed like they couldn't get it. This needs alittle attention. Beside the breakfast situation the stay was great .

10

Ray

May 8, 2025

·

Stayed 2 nights

Great breakfast and pool/beach.

8

Trussie

Aug 11, 2024

·

Stayed 6 nights

Easy beach access and large breakfast options were nice. The pool area needed more lighting at night. The snack bar was never open. The room was good. Shower needed more water pressure.

6

Patti

May 10, 2024

·

Stayed 2 nights

The hotel was good but the amenities included a restaurant - there was no restaurant. There was a snack bar by the pool. This was a disappointment. The beach was great, as was the room.

10

Mario

Apr 21, 2025

·

Stayed 2 nights

Breakfast was 10/10 Staff was friendly , I’ll be back

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$133
March	$210
April	$206
May	$226
June	$319
July	$370
August	$225
September	$179
October	$172
November	$132
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $133	18 $287	19 $236
20 $138	21 $138	22 $138	23 $138	24 $137	25 $252	26 $278
27 $145	28 $169	29 $142	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $145	2 $240	3 $242
4 $161	5 $197	6 $197	7 $161	8 $197	9 $368	10 $346
11 $192	12 $207	13 $197	14 $197	15 $226	16 $207	17 $235
18 $139	19 $139	20 $139	21 $145	22 $179	23 $200	24 $217
25 $111	26 $113	27 $112	28 $110	29 $109	30 $124	31 $127

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds (Communications)

Room, 1 King Bed, Accessible, City View (Communication, Accessible Tub)

Standard Room, 2 Queen Beds, Balcony, City View

Standard Room

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Balcony, City View

Standard Room, 2 Queen Beds, Balcony, Pool View

Room, 2 Queen Beds, Accessible, City View (Communication, Balcony)

Standard Room, 1 King Bed, Pool View

Room, 2 Queen Beds, Accessible, City View (Communication, Accessible Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Orange Beach - On The Beach by IHG

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