Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 14.95 for adults and USD 7.95 for children.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 75 per pet, per week. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers features such as elevators, step-free entrances, wheelchair-accessible facilities, and a pool hoist. There are also wheelchair-accessible paths of travel and public washrooms.

Where is the property located in relation to key landmarks?

The hotel is located in Flagstaff, within a 5-minute drive of Northern Arizona University and Flagstaff Extreme. It is approximately 2.2 miles from Thorpe Park and 2.8 miles from Flagstaff Medical Center.

Does the property have a swimming pool?

Yes, there is an indoor pool available, with access from 7 AM to 11 PM.

What are the policies for guests staying with children?

Children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Hilton Garden Inn - Flagstaff Hotel

Average nightly price at Hilton Garden Inn - Flagstaff by month, last 12 months (USD)
Month	Average price
January	$113
February	$119
March	$132
April	$138
May	$182
June	$157
July	$149
August	$135
September	$148
October	$144
November	$120
December	$139

What guests think

Across reviews, Hilton Garden Inn - Flagstaff is noted for clean, modern rooms, generally friendly staff, and a convenient location near I-40 and I-17, NAU, and many restaurants, with several guests calling out a satisfying, well-run breakfast buffet.

Common drawbacks include a single elevator that has been out of service at times, thin walls leading to noise, and some rooms and bathrooms feeling small or dated. Breakfast is praised for taste and variety, but it is often not complimentary and a few guests found the price or hours disappointing. Many appreciate the indoor pool and hot tub, EV charging and laundry, and usually easy parking, though parking conditions and the pet fee drew occasional complaints. Expect a clean, handy base with mostly friendly service and a few tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the indoor pool and hot tub, and a few mention a gym, laundry, EV charging, and generally easy parking. Drawbacks include only one elevator with occasional outages, a pool closing early once, and mixed parking conditions.

Related guest reviews

10

Stephanie

Nov 9, 2025

·

Stayed 2 nights

We truly enjoyed our stay at the Hilton Garden Inn - Flagstaff! The Staff was very kind and helpful. The room was clean and inviting. There was sufficient parking and even a place for us to do our laundry. 😀👍

8

Jamie

Oct 4, 2025

·

Stayed 1 night

Clean room, comfortable bed. The elevator was broken and we were on 3rd floor but they offered us a refund to go to another hotel. We can handle 3 flights of stairs thankfully.

6

Brian

Sep 22, 2025

·

Stayed 1 night

Rude front desk, broken elevator, no free breakfast, average beds. Just not that good for how much we paid. I would stay somewhere else.

6

Leah

Jun 1, 2025

·

Stayed 1 night

Front staff was okay, ladies in the breakfast area were very nice, pool was shut down early on a Saturday evening. Hot tub is very small

10

Gail

May 29, 2025

·

Stayed 1 night

Everything was great with the exception of the cleanliness of the parking lot. Staff needs to pick up trash that blows in or disrespectful people dump from their cars.

6

sheryl

Feb 17, 2025

·

Stayed 2 nights

Start with the two positives. Great location and lobby is beautiful. However, one elevator to serve the entire hotel is unsatisfactory and the room was so small. The bed was so hard and uncomfortable, we were sore the next morning. We also didn’t sleep well due to too many guests dogs barking at all hours. The walls are extremely thin, so you hear everything everybody is doing and saying above, below, next door, and and across the hall from you. The toilet flushes violently and the shower smelled like mildew. The breakfast buffet that is delivered in thermo bags and scooped into warming trays was mediocre for the $15 price tag at best. We won’t be recommending to anyone or returning.

10

Edward

Oct 5, 2024

·

Stayed 2 nights

Liked the free EV charging

10

Kathleen

Aug 4, 2024

·

Stayed 1 night

Friendly staff, very clean. We used the hot tub and gym. Great facilities. Loved our stay!

10

Stephanie

May 17, 2024

·

Stayed 2 nights

We enjoyed the inside pool and jacuzzi. Quick check-in and rooms were cleaned.

2

Gabriel

Feb 24, 2024

·

Stayed 2 nights

I arrived late at night after a bad snow storm. Because the parking is in a hill, my car was slipping and going sideways, very scary. I was able, after so much work, to back it up into a parking space. The parking was full. There was a lot of ice on the ground making it very slippery and dangerous. There are 5 EV parking spots. 3 in one side and 2 in the other. After I got out of the car, I noticed that one of my back tires was encroaching in one of the EV parking spots. Tried to move it but because of the hill and the conditions of the ground my car continued slipping sideways towards the EV parking spot. I decided to leave the car in that way since it was around 10pm and the EV parking spots were empty. I was very tired since it took me 4 hours to travel from Phoenix to Flagstaff because of the conditions. At 3:30 am, the phone in my room began ringing. It was an employee named Eli who told me that I needed to move my car or it would be towed because I was double parked and parked in the EV spot which wasn’t true. I went outside and after a few minutes, I was able to move my car a few inches away from the EV spot. Then I noticed that there were 2 more free EV spots in the other side. I went to inquire with the employee Eli about the emergency and the need to get me up at 3:30am. I tried to be as polite as possible. Eli became very defensive and rude. The next day, I noticed other non EV cars parked at the EV spot all day, no one doing or saying anything.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many calling rooms and common areas very clean and well kept. Occasional lapses noted include unclean sheets or rooms, paint and maintenance issues, and a mildew smell.

Related guest reviews

10

Jeff

Jun 11, 2025

·

Stayed 1 night

This is a beautiful property that is well maintained. The staff have been friendly. The rooms are nice

6

sheryl

Feb 17, 2025

·

Stayed 2 nights

Start with the two positives. Great location and lobby is beautiful. However, one elevator to serve the entire hotel is unsatisfactory and the room was so small. The bed was so hard and uncomfortable, we were sore the next morning. We also didn’t sleep well due to too many guests dogs barking at all hours. The walls are extremely thin, so you hear everything everybody is doing and saying above, below, next door, and and across the hall from you. The toilet flushes violently and the shower smelled like mildew. The breakfast buffet that is delivered in thermo bags and scooped into warming trays was mediocre for the $15 price tag at best. We won’t be recommending to anyone or returning.

10

Michael

Jan 7, 2025

·

Stayed 1 night

Clean well kept up hotel. Easy check in, nice staff. Pool and hot tub area were in good shape as well. Quite a few people with dogs, no issues seen with cleanliness. We have stayed here multiple times over the past 15 years, always the same, well kept property. Nice job, thank you!

10

Jennifer

Nov 27, 2024

·

Stayed 1 night

Very clean, very nice room. The bed was great and the linens were very nice. The hotel was very well kept. I would definitely stay there again.

10

Theresa

Apr 23, 2024

·

Stayed 1 night

Beautiful property close to lots of stores and restaurants. Spacious, clean rooms and friendly staff. 5 stars!

6

Masaya

Jan 10, 2024

·

Stayed 1 night

Dirty room, clogged faucet, unlockable window,

8

Charles

Jul 6, 2023

·

Stayed 1 night

We noticed the bedsheet hadn’t been changed from the last occupancy. Only noticed this the next morning when removing the pillow. Was given a certificate to Pandera for this problem. Overall a good hotel and staff. Good breakfast. Would stay again but would definitely check sheets.

2

Alicia

Jun 5, 2023

·

Stayed 2 nights

Property was not clean, the elevator was being painted on several floors with no signs. I found out when I held the elevator for someone and I got paint all over my jacket. There was no conditioner in the room that we stayed in. Overall this place is a 1 star.

10

RUTH

May 18, 2023

·

Stayed 4 nights

Everything was great, but my favorite part was how clean my room felt every time I entered it.

10

Kenneth

Apr 11, 2023

·

Stayed 1 night

Room is spotless and staff is so friendly and helpful. Good breakfast too. I would highly recommend.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious with walk-in showers and some mountain views to quite small, especially bathrooms. Comfort is mixed due to hard beds for some and noticeable noise from thin walls.

Related guest reviews

10

Jimmy

Oct 23, 2025

·

Stayed 3 nights

It was a modern, clean, excellent service, safe area, hotel!!

2

Ray

Sep 28, 2025

·

Stayed 2 nights

The rooms are very small, the elevator was not functioning so we had to carry bags up to third floor. The refrigerator pulled right out on the floor when trying to open the door. Do not recommend staying at this hotel. It is not a typical Hilton. Just stay away.

6

sheryl

Feb 17, 2025

·

Stayed 2 nights

Start with the two positives. Great location and lobby is beautiful. However, one elevator to serve the entire hotel is unsatisfactory and the room was so small. The bed was so hard and uncomfortable, we were sore the next morning. We also didn’t sleep well due to too many guests dogs barking at all hours. The walls are extremely thin, so you hear everything everybody is doing and saying above, below, next door, and and across the hall from you. The toilet flushes violently and the shower smelled like mildew. The breakfast buffet that is delivered in thermo bags and scooped into warming trays was mediocre for the $15 price tag at best. We won’t be recommending to anyone or returning.

6

Violet

Jan 13, 2025

·

Stayed 2 nights

My neighbors were extremely loud and at 1:15 AM I had to call the front desk to complain about the noise. The walls were very thin, i could hear the TV of the people next to us and when they flushed the toliet. We heard alot of stomping above us as well. On a brighter note.. all of the staff I had interactions with were kind, helpful, and extremely friendly.

10

William

Sep 12, 2024

·

Stayed 1 night

Great clean hotel and nicely furnished. The room was large and spacious with a wonderful walk in shower. Will definately stay here again

4

Kimberly

Sep 3, 2024

·

Stayed 2 nights

Property was clean. Beds are awful. It was like sleeping on a pile of rocks. We will not stay again.

10

Aharon

Jul 8, 2024

·

Stayed 1 night

The room was very clean and comfortable. We had a nice view of the mountains

8

Kimberly

Jan 30, 2024

·

Stayed 1 night

Bed was hard and lumpy, could feel the springs in it. Otherwise the stay was great!

8

Trung

Dec 20, 2023

·

Stayed 1 night

Everything is perfect except for small bathroom size. The toilet is literally in between the sink and the shower. There is no room to move around at all. If you stand in front of the sink, you are about 6 inches from the toilet.

4

Rebecca

Mar 27, 2023

·

Stayed 1 night

The bed was so uncomfortable and we were in a king room. The shower door was glass and it stayed open and rolled instead of closing. The walls were so thin we could hear the couple in the next room laughing and also his snoring the next morning. We had a poor nights sleep here.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly and helpful across check-in and housekeeping. A few reports cite rude or unresponsive front desk interactions and delivery or communication mishaps.

Related guest reviews

10

Stephanie

Nov 9, 2025

·

Stayed 2 nights

We truly enjoyed our stay at the Hilton Garden Inn - Flagstaff! The Staff was very kind and helpful. The room was clean and inviting. There was sufficient parking and even a place for us to do our laundry. 😀👍

6

Brian

Sep 22, 2025

·

Stayed 1 night

Rude front desk, broken elevator, no free breakfast, average beds. Just not that good for how much we paid. I would stay somewhere else.

10

Nick

Aug 14, 2025

·

Stayed 3 nights

Our experience was great! They even welcomed my 10 month old puppy. The staff was very friendly, and the housekeeping was excellent! The breakfast buffet was excellent. The food was a hell of a lot better than the Denny's across the street, and the cost was half as much. The bed and bedding were extremely comfortable! I also liked the location. It was located just off of I-40 and I-17, and also within walking or very short driving distance to Denny's, Sizzler, Red Lobster, and Olive Garden. My fiancé and I agreed that this will be our "go to" Hotel every time we visit Flagstaff, which is quite often.

10

James J.

May 4, 2025

·

Stayed 1 night

Very friendly and efficient staff

2

jason

Jan 24, 2025

·

Stayed 1 night

No restaurant to eat at or off-site restaurant to room service like in the past. Ordered a pizza and desk personnel let it sit there for 30 minutes before i finally called to find out it was delivered to desk not room. Desk never called or left message. Unacceptable

2

Hector

Jan 6, 2025

·

Stayed 1 night

Discrimination at start in front desk Even on my birthday.. they could check in other people before 3pm and they left me waiting until 3pm

2

Gabriel

Feb 24, 2024

·

Stayed 2 nights

I arrived late at night after a bad snow storm. Because the parking is in a hill, my car was slipping and going sideways, very scary. I was able, after so much work, to back it up into a parking space. The parking was full. There was a lot of ice on the ground making it very slippery and dangerous. There are 5 EV parking spots. 3 in one side and 2 in the other. After I got out of the car, I noticed that one of my back tires was encroaching in one of the EV parking spots. Tried to move it but because of the hill and the conditions of the ground my car continued slipping sideways towards the EV parking spot. I decided to leave the car in that way since it was around 10pm and the EV parking spots were empty. I was very tired since it took me 4 hours to travel from Phoenix to Flagstaff because of the conditions. At 3:30 am, the phone in my room began ringing. It was an employee named Eli who told me that I needed to move my car or it would be towed because I was double parked and parked in the EV spot which wasn’t true. I went outside and after a few minutes, I was able to move my car a few inches away from the EV spot. Then I noticed that there were 2 more free EV spots in the other side. I went to inquire with the employee Eli about the emergency and the need to get me up at 3:30am. I tried to be as polite as possible. Eli became very defensive and rude. The next day, I noticed other non EV cars parked at the EV spot all day, no one doing or saying anything.

8

AARON

Jan 4, 2024

·

Stayed 1 night

We liked the pool and jacuzzi. Some staff were great, but sime staff was a little cold at times and seemed disinterested or preoccupied and too busy to show a smile and give eye contact when answering our questions.

10

Rachel

Jul 30, 2023

·

Stayed 1 night

Staff was very helpful and kind. Very clean room and excellent room.

10

Judith

Jun 6, 2023

·

Stayed 1 night

Great staff, I left a hearing aid in the room, the staff was great about locating and shipping it to me.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient to I-40 and I-17, NAU, and many restaurants, with easy highway access. A few found vehicle or pedestrian access onto the property a bit awkward.

Related guest reviews

10

Nick

Aug 14, 2025

·

Stayed 3 nights

Our experience was great! They even welcomed my 10 month old puppy. The staff was very friendly, and the housekeeping was excellent! The breakfast buffet was excellent. The food was a hell of a lot better than the Denny's across the street, and the cost was half as much. The bed and bedding were extremely comfortable! I also liked the location. It was located just off of I-40 and I-17, and also within walking or very short driving distance to Denny's, Sizzler, Red Lobster, and Olive Garden. My fiancé and I agreed that this will be our "go to" Hotel every time we visit Flagstaff, which is quite often.

10

Philip

Jul 17, 2025

·

Stayed 2 nights

Need a vent in bathroom. A little hard to turn into off the street. Otherwise, very fine facility.

10

Susan

Jul 5, 2025

·

Stayed 2 nights

Convenient location to everything.

10

KINGSHUK

May 27, 2025

·

Stayed 2 nights

Quick access to interstate and close to dining options.

10

Amelia

Jan 27, 2025

·

Stayed 2 nights

Great location close to everything and children friendly

10

Samuel

Nov 26, 2024

·

Stayed 1 night

The place was in a location for easy off..easy on the hwy

10

De'Andra

Oct 29, 2024

·

Stayed 1 night

Convenient location, right down the street from NAU

10

Theresa

Apr 23, 2024

·

Stayed 1 night

Beautiful property close to lots of stores and restaurants. Spacious, clean rooms and friendly staff. 5 stars!

10

Vaishali

Mar 29, 2024

·

Stayed 1 night

Great location

10

William

Sep 14, 2023

·

Stayed 1 night

Great location. Very clean and rooms great, will stay here again!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for taste and variety. However, it is often not complimentary, some found the price high or hours limited, and on-site dining or room service options are limited.

Related guest reviews

8

sheila

Nov 13, 2025

·

Stayed 1 night

The room is ok . Not great but not bad . The best is comfy . The best property is small and it doesn't have a lot of green space to walk around it. However , the location is convenient when looking at proximity to stores. The breakfast was amazing and so well priced . The best part of the stay for sure.

10

Nick

Aug 14, 2025

·

Stayed 3 nights

Our experience was great! They even welcomed my 10 month old puppy. The staff was very friendly, and the housekeeping was excellent! The breakfast buffet was excellent. The food was a hell of a lot better than the Denny's across the street, and the cost was half as much. The bed and bedding were extremely comfortable! I also liked the location. It was located just off of I-40 and I-17, and also within walking or very short driving distance to Denny's, Sizzler, Red Lobster, and Olive Garden. My fiancé and I agreed that this will be our "go to" Hotel every time we visit Flagstaff, which is quite often.

10

Stephen

May 26, 2025

·

Stayed 1 night

Great breakfast, very helpful staff

10

Bobby L.

May 7, 2025

·

Stayed 1 night

Excellent breakfast and clean rooms. Pillows were top notch. Great location.

6

sheryl

Feb 17, 2025

·

Stayed 2 nights

Start with the two positives. Great location and lobby is beautiful. However, one elevator to serve the entire hotel is unsatisfactory and the room was so small. The bed was so hard and uncomfortable, we were sore the next morning. We also didn’t sleep well due to too many guests dogs barking at all hours. The walls are extremely thin, so you hear everything everybody is doing and saying above, below, next door, and and across the hall from you. The toilet flushes violently and the shower smelled like mildew. The breakfast buffet that is delivered in thermo bags and scooped into warming trays was mediocre for the $15 price tag at best. We won’t be recommending to anyone or returning.

10

Marcela

Feb 16, 2025

·

Stayed 2 nights

A wonderful stay. Staff was friendly and helpful. The breakfast buffet was amazing and the kitchen staff was so kind and accomodating. The room itself was definitely better than expected. Went for a grand canyon trip and it was centrally located close to there, about an hour and a half out, and sedona was 44 minutes so it was perfect.

2

jason

Jan 24, 2025

·

Stayed 1 night

No restaurant to eat at or off-site restaurant to room service like in the past. Ordered a pizza and desk personnel let it sit there for 30 minutes before i finally called to find out it was delivered to desk not room. Desk never called or left message. Unacceptable

6

Ridge Electric

Oct 22, 2024

·

Stayed 1 night

No complimentary breakfast. Nice place other wise

10

Margaret

Apr 26, 2024

·

Stayed 1 night

The room was really nice. Quiet and comfortable. Breakfast was delicious. Everyone was courteous and helpful.

8

Jeffrey

Jul 25, 2023

·

Stayed 1 night

Good location as soon as you enter into the main town area. Nearby many food, restaurant outlets ... The only downside was that the parking was horrible, we had to park on the other side and down away from the hotel. Also, not the hotels fault but the electric went out in the whole area at 2 or 3am, so they said they had some things like bread, muffins, waffles etc but when we got down there about 11am they said everything was closed. Because the breakfast was delayed and also not what they usually have, I really think it should have been extended as a courtesy and if not, then some type of credit for food should have been issued. It just felt cold and like they didn't care or do too much to make it better ... Everything else as described, would have been a pretty satisfying stay but those last little bit of a bad taste this left.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13	14 $144
15 $112	16 $111	17 $121	18 $121	19 $136	20 $181	21 $187
22 $119	23 $129	24 $126	25 $147	26 $166	27 $210	28 $210
29 $119	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $117	2 $117	3 $120	4 $169	5 $179
6 $111	7 $111	8 $120	9 $135	10 $328	11 $216	12 $181
13 $111	14 $113	15 $117	16 $117	17 $120	18 $175	19 $239
20 $112	21 $144	22 $152	23 $145	24 $174	25 $253	26 $260
27 $175	28 $170	29 $172	30 $183	31 $166

Hilton Garden Inn - Flagstaff

Prices for Hilton Garden Inn - Flagstaff

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed

Room, 2 Double Beds

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Guest reviews of Hilton Garden Inn - Flagstaff

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn - Flagstaff

Considering this hotel for your Flagstaff trip?

Prices for upcoming dates