Hyatt Place Tucson Central

Nice hotel and staff. It is close to downtown so with that comes a diverse socio-economic neighborhood. Breakfast was excellent

I booked this mainly on price. For a recognized brand hotel with breakfast included, the price was good and the location seemed fine. We stayed here 3 nights. Pros: * Breakfast (6 a.m. weekdays and 7 a.m. weekends) was pretty good, in terms of quality and variety. * The hotel is centrally located - less than 10 minutes to U of Arizona campus or downtown. * Within a block of I-10 (but no noise issues). * There is a gas station adjacent to the hotel for easy fill-ups, if needed. Cons: * Accessing the hotel's driveway was awkward. You pass under I-10, switch lanes, pass a traffic light, and then have to get into a short semi-lane to wait for a gap to turn across traffic to get in. Not horrible, but it was always a final, mild challenge when returning. * The area around the hotel was a bit sketchy. They don't seem to have an issue with their parking lot, but some of the people hanging around the gas station next door seemed like you'd be better off avoiding them. The room was adequate for 3 people, but the sofa bed was not the greatest. If you are not getting breakfast at the hotel (for whatever reason), there is a Waffle House across the street and an IHOP about a block away. There also was some sort of Crab Shack restaurant next store. Those appeared to be the only restaurants within walking distance and we did not visit any of them. If I returned to Tucson, I'd consider staying here again, but might also shop around to compare other places.

Fantastic

The hotel smelled like a gas leak. The bolt on the door was broken. The phone was dead and the pool had black mold everywhere.

If I could rate 0 stars I would. I have never had a worse experience booking with any other hotel. They make false promises and Alyssa even made a racist remark toward me. They sold the room I booked and told me it wasn’t available. Then had security remove me after I called the police because they denied me my room and my money back. I never got to stay here nor did u receive my refund. The manager Leah called me a liar and stated none of it ever happened. This place seems like a cult. They do not care to please their paying customers. Save yourself a headache and a night on the streets and book elsewhere.