Name: Holiday Inn Long Beach - Airport by IHG
Address: 2640 Lakewood Boulevard, Long Beach, California, United States of America, Long Beach, California, US
Price range: $136–$205 per night
Rating: 7.7

What guests think

At Holiday Inn Long Beach - Airport by IHG, travelers praise the convenient location near LGB and friendly staff, but many note dated rooms, intermittent cleanliness and maintenance issues, and frequent noise from traffic, airport, or events.

The free shuttle to Long Beach Airport is convenient when it works, but multiple guests reported long waits or missed pickups. The top floor restaurant and bar receive praise for views and decent food, although breakfast is not included and often considered expensive or occasionally closed for events. Other recurring complaints include slow or limited elevators, parking fees, and inconsistent housekeeping. Expect a convenient airport stay with notable tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The penthouse restaurant and bar stand out. Facilities feedback is mixed: the airport shuttle only serves LGB and can be delayed, parking carries a fee with some security concerns, pool or gym can be small or under renovation, and elevators are limited.

Related guest reviews

8

Cherrie

Nov 4, 2025

·

Stayed 1 night

The hotel shuttle was 45 minutes late picking us up. As we stood on the curb for 45 minutes waiting. But they made up for it the next day.

6

Robin

Oct 26, 2025

·

Stayed 1 night

I chose this hotel because of proximity to airport and free shuttle. I noted that I was supposed to arrange for shuttle before arriving so I called a week before and was given instructions on where to meet them but was not asked my name. Upon arrival I called again and again told where to meet. we waited 40 minutes… no shuttle. called again and was told the driver was in a different route and would not be there for another 30 minutes. instructed to call cab comp and given a phone number. when I called the cab was told they do not service the airport!!! found the cab stop with many cabs lined up and took one to hotel . driver was paid with voucher..

6

Terrance

Oct 21, 2025

·

Stayed 4 nights

I called for the shuttle to pick me up at the Long Beach airport at 11am on Saturday 10-18-25, I was told a shuttle will there in 10 minutes, no one showed up by 11:30, I called customer service again and was placed on hold while they contacted the driver, they was unable to contact the driver, I was then told a cab would be sent to pick me up, that never happened, I called an uber at 12pm to get to the hotel. I was not happy at all, that I received the runaround and had to pay to get to the hotel.

10

Robert

Apr 9, 2025

·

Stayed 2 nights

Great restaurant bar on the top floor of the hotel

8

Richard

Mar 31, 2025

·

Stayed 4 nights

Fitness Center and pool were both being renovated. Busy intersection with no real place to walk unless you moved into local suburban area. That area was well kept and there were several schools and parks, but try to get across intersection took forever. Transportation to and from airport or to Hwy 1 and freeways was easy.

10

Amanda

Mar 9, 2025

·

Stayed 1 night

The staff was incredible. Very friendly and went above and beyond what was expected or required. Rooms were clean. Only thing that needs attention would be the hot tub. It was lukewarm at best.

2

Francisco

Feb 18, 2025

·

Stayed 1 night

Everything was good excerpt that my truck got broken into. Cameras aren’t pointing everywhere so make sure to park where theres a direct camera in point of view of your vehicle

6

Marceta

Aug 6, 2024

·

Stayed 4 nights

Rooms were a bit small due to the circular design of the hotel. They also share pool, hot tub (which is also very small) and gym with neighboring hotel. You do have to purchase a parking permit ($10) to park on the premises. The hotel was very close to LGB airport (4 min drive). Free shuttle to the airport as well. A few fast food restaurants very close within walking distance. The top floor (which is called the Penthouse) does have a pretty good view. Stay was average and wasn’t bad overall, but I would like to try other options if I returned to Long Beach.

6

Jullie

Jul 13, 2024

·

Stayed 1 night

Nice and clean Hotel. However you have to pay $15 per car even if you have a room there. This will be my last time i stay here. Not a fan of paying for parking when your staying at the Hotel

6

Raynette

Jan 16, 2024

·

The property is clean but the ice machine was not working on my floor, only one elevator was working and we had an emergency evacuation but no one informed us about what was happening and when we could return to our rooms. It seemed as if the staff was confused and didn’t know what was happening. The hotel was convenient but not sure if I would stay here again.

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Cleanliness

Cleanliness is inconsistent: reports of musty odors, mildew, pests, stained carpets, or missed servicing contrast with reviews noting very clean rooms and public areas.

Related guest reviews

2

Bruce

Oct 9, 2025

·

Stayed 1 night

Worst smelling room i have ever stayed in. No water pressure and a broken window latch. Garbage.

8

Maria Theresa

Aug 5, 2025

·

Stayed 3 nights

The property was very clean and had housekeeping go in everyday (usually at other hotels housekeeping never goes in to clean and restock. We have to pick up at the beginning of the day).

6

Troy

Jul 28, 2025

·

Stayed 4 nights

Housekeeping did a very poor job cleaning our room and did not completely replace towels, coffee,etc. when I requested what we needed and that used towels were not picked up at the front desk, it was not taken care of. Not sure I would recommend this location.

10

Shulove

Jul 21, 2025

·

Stayed 2 nights

This was my second time staying at this property. Very clean rooms and nice staff.

6

Tanya

Jul 8, 2025

·

Stayed 1 night

Very stingy with their towels, didn’t clean one of my rooms for 2 days. Won’t stay here again. Nothing too terrible, just better options available.

4

Nathan

May 28, 2025

·

Stayed 3 nights

As soon as we checked in, I noticed the commode running. I fixed that, and then an overwhelming smell of mildew was coming from the bathroom and seeping into the room. We opened the windows to let it air out, and this seemed to work the first night. By the second day, it was clear we needed to report the smell. When we did, the person at the front desk said that they were completely booked and could not change our room. I asked if we could get some kind of a discount, and they said that I could not since I booked through Expedia. I asked for a voucher for a free night on a future visit, and they said they could not do that unless I was an IHG member. By the evening of our last night, they said they found us a room, but that just seemed too little, too late. I asked if the smell was a known problem and they said no. But then we noticed when we were leaving, that the adjacent room had the door propped open with fans and running.

2

Melissa

Mar 7, 2025

·

Stayed 4 nights

Disrepair and mold

4

Chesley Barnes

Jan 29, 2025

·

Stayed 1 night

There was an awful odor in our bathroom and the floor we stayed on the hallway smelled like cat pee

4

Marci

Dec 31, 2024

·

Stayed 1 night

When I moved the pillows on my bed there was black stuff on the bedding. I called the front desk. After about 2 hours a man came to the door and handed me sheets. I asked him if he wanted to see it. Once he saw it he went and got the manager and housekeeper. They looked at it and took pictures. The housekeeper then began to change the bedding. When she pulled off the sheets there was more on the mattress pad. Once she changed the sheets I had to ask her to change the pillow cases, which seemed a huge inconvenience for her. There was no discount for my inconvenience. I had to leave at 4:30 am, which is before the free airport shuttle begins. I asked the front desk about a taxi. She gave me the phone number to call. Any hotel I’ve ever stayed at has contacted the taxi service on my behalf. Once I got to the airport the driver asked for the voucher. We were never given, or told about, a voucher. Apparently when a taxi is required because the shuttle is not running the front desk gives you a voucher to pay for the taxi. I am very unhappy with these situations and the actions of the staff.

2

Eris

Aug 4, 2024

·

Stayed 2 nights

Multiple roaches found in my room and bathroom! So disgusting! Never going back!!!

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Rooms

Rooms are dated and often small due to the round layout, with recurring freeway or airport noise; some guests still found beds comfortable and upper-floor views pleasant.

Related guest reviews

10

calmond

Jun 27, 2025

·

Stayed 1 night

The room was nice very big spacious, but there was too many noise coming in from outside traffic.

10

Gary

Apr 21, 2025

·

Stayed 4 nights

This was a much nicer hotel than I was expecting for a Holiday Inn. Great rooms, spacious, decent views. Great breakfast and restaurant on the top floor with great drinks and views. Convenient location and enjoyable stay.

6

john

Mar 23, 2025

·

Stayed 1 night

Very very loud with freeway and airport

4

Karen

Mar 23, 2025

·

Stayed 1 night

Booked for convenient location but rooms need updated. Found rooms clean but very noisy. Restaurants not as described but good service and food.

6

Dawn

Jan 14, 2025

·

Stayed 1 night

A lot of freeway and road noise so had to wear earplugs to sleep. The bed was very comfortable.

4

Henry

Nov 12, 2024

·

Stayed 1 night

Weak TV signal. Unstable WIFI connection.

6

Robert

Oct 3, 2024

·

Stayed 2 nights

I think my stay would been improved had I not been placed on the side of the property facing the I-405 AND the runways of the Long Beach Airport. It was EXTREMELY noisy and difficult to get a good night's sleep. Were I to stay there again, I would strongly request a room on the west side of the building.

6

Marceta

Aug 6, 2024

·

Stayed 4 nights

Rooms were a bit small due to the circular design of the hotel. They also share pool, hot tub (which is also very small) and gym with neighboring hotel. You do have to purchase a parking permit ($10) to park on the premises. The hotel was very close to LGB airport (4 min drive). Free shuttle to the airport as well. A few fast food restaurants very close within walking distance. The top floor (which is called the Penthouse) does have a pretty good view. Stay was average and wasn’t bad overall, but I would like to try other options if I returned to Long Beach.

4

Rosalind

Feb 2, 2024

·

Stayed 1 night

The room smelled. The bathroom floor was dirty. Even with windows closed you could hear traffic outside.

6

Rod

Aug 12, 2023

·

Stayed 2 nights

The room was very small and a weird configuration gained it’s a round building. The bathroom doesn’t have a fan so after a shower the whole room is warm and damp. Also, for whatever reason the fridge (warm) is in a cabinet. Beds are small

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Service

Service is mixed: many guests praise friendly, helpful staff and smooth check-in, while others encountered rudeness or slow responses to requests.

Related guest reviews

8

Bette

Nov 20, 2025

·

Stayed 1 night

Front desk gentleman was very helpful when I checked in

6

Melodi

Aug 1, 2025

·

Stayed 1 night

Staff was rude

6

Laura

Jul 25, 2025

·

Stayed 1 night

We asked MULTIPLE time for clean towels and NEVER received them. The shuttle driver was very nice.

6

Luis

Jul 22, 2025

·

Stayed 1 night

Needs improvement on customer service

10

Rechelle

Apr 23, 2025

·

Stayed 1 night

Check in was smooth and the agent was very helpful. I requested a different room away from the elevators was given a different room without any problems.

10

Amanda

Mar 9, 2025

·

Stayed 1 night

The staff was incredible. Very friendly and went above and beyond what was expected or required. Rooms were clean. Only thing that needs attention would be the hot tub. It was lukewarm at best.

10

Lourdes

Dec 30, 2024

·

Stayed 2 nights

Rooms were clean, great customer service. They were able to grant my request for connecting rooms.

2

JANET

Oct 3, 2023

·

Stayed 1 night

Desk clerks didn’t acknowledge that I was there! Both were on their phones. Asked if I was able to check in early and all he told me was “ I don’t think so” but then asked for my ID and credit card? Didn’t give me a price or anything just gave me my room key no thank you or told me what I was getting charged for! Felt like it was inconvenient for me being there! My mom works for the company in Austin and recommended the hotel but will never stay there again! Room door needed to be slammed really hard to close and very hard to open. Asked for recommendations on where to eat and just told me to google restaurants in the area!! Very disappointed!!

6

Kimberly

May 8, 2023

·

Stayed 1 night

Front desk person extremely rude

10

Alyssia

Feb 21, 2023

·

Stayed 4 nights

The staff was so helpful and nice. The hotel was clean and comfortable I enjoyed everything about our stay.

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Location

Very convenient to Long Beach Airport and freeways for early flights or driving. Several guests noted traffic or airplane noise and limited walkability, with a few mentioning homeless presence nearby.

Related guest reviews

10

Nicole

Jul 19, 2025

·

Stayed 3 nights

Conveniently located to LGB and all locations relevant to my trip.

10

Rafaela

Jun 27, 2025

·

Stayed 1 night

Around the hotel was a lot homeless. Is unsafe

6

Victoria

Apr 29, 2025

·

Stayed 4 nights

The property was conveniently close to the airport, but lacked the level of amenities and comfort that you expect from their parent brand. The amenities were minimal. Bed was hard as a rock. The buffet was not worth the price tag. You were required to pay for parking, however there were not enough parking spaces for guests. I was in constant fear of being towed or approached by unhoused people loitering on the edge of the property. The staff were friendly and I made sure to tip the housekeepers and the servers on the one day I ate breakfast. The view from the restaurant was lovely. Overall, this property served as a place for me to grab a shower and crash for a few hours while I was on a biz trip, but I wouldn't stay at this property again.

6

john

Mar 23, 2025

·

Stayed 1 night

Very very loud with freeway and airport

6

Dawn

Jan 14, 2025

·

Stayed 1 night

A lot of freeway and road noise so had to wear earplugs to sleep. The bed was very comfortable.

10

Sonia

Jun 7, 2024

·

Stayed 2 nights

Convenient location

10

carol

May 28, 2024

·

Stayed 2 nights

It was conveniently located to all of the venues I needed to get to and was quite comfortable with the accommodations.

10

Andrianna

Sep 9, 2023

·

Stayed 3 nights

Minutes away from long beach airport

8

Paul

Aug 5, 2023

·

Stayed 1 night

Convenient to Long Beach airport. Maintained well.

10

Linda

Mar 22, 2023

·

Stayed 1 night

Nice big room convenient to Long Beach airport and freeway. The room was quiet and the neighborhood had anything you needed for a short stay.

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Dining

The top-floor venue gets kudos for views and generally good food and drinks. Breakfast is not included and often viewed as pricey, with occasional closures or uneven service.

Related guest reviews

10

Sheri

Aug 11, 2025

·

Stayed 1 night

Bed was comfortable. We had the package with the breakfast and I’m glad we got a deal as expecting guests to pay $22 for what was offered is ridiculous

6

Joy

Jul 29, 2025

·

Stayed 1 night

Check in was fast and easy. We were even allowed to check in early,and the room was ready. Restaurant inside was nice. Good food and drinks. Cons: our room was connected to I guess a storage room so we constantly heard people goin in and out and making noise,even at night! (Room 1106). Also the shuttle was suppose to be every 30min...he was there at 630....but when it was time for 7am,he was nowhere to be found!! They called him at 710 and he didnt come til 715! Almost making us late so that was a turn off!! Over all nice place but a few unhappy moments!

6

Victoria

Apr 29, 2025

·

Stayed 4 nights

The property was conveniently close to the airport, but lacked the level of amenities and comfort that you expect from their parent brand. The amenities were minimal. Bed was hard as a rock. The buffet was not worth the price tag. You were required to pay for parking, however there were not enough parking spaces for guests. I was in constant fear of being towed or approached by unhoused people loitering on the edge of the property. The staff were friendly and I made sure to tip the housekeepers and the servers on the one day I ate breakfast. The view from the restaurant was lovely. Overall, this property served as a place for me to grab a shower and crash for a few hours while I was on a biz trip, but I wouldn't stay at this property again.

10

Annabelle

Apr 28, 2025

·

Stayed 1 night

Their service is great property is nice and cozy its clean the penthouse restaurant is awesome service was great.

10

Gary

Apr 21, 2025

·

Stayed 4 nights

This was a much nicer hotel than I was expecting for a Holiday Inn. Great rooms, spacious, decent views. Great breakfast and restaurant on the top floor with great drinks and views. Convenient location and enjoyable stay.

10

Robert

Apr 9, 2025

·

Stayed 2 nights

Great restaurant bar on the top floor of the hotel

10

Brian

Mar 3, 2025

·

Stayed 3 nights

The restaurant and bar were great. Service was excellent and efficient and a great value.

6

Maureen

Jul 21, 2024

·

Stayed 2 nights

Comfortable bed. Loved the sheets! Room needs updating: carpet, bathroom. Breakfast was $18 for what many offer free… a good selection but nothing special. Wait staff was attentive. Dinner the first night was decent.

6

Pushpa

May 26, 2024

·

Stayed 2 nights

Inside everything looks old. No good restaurant nearby. No shuttle service to LAX. Breakfast too expensive. Had to wait for 1 hr for shuttle to pick from LGB airport.

8

Tina s

Dec 13, 2023

·

The only complaint we had the noise. We informed at check in that the restaurant was closed for a private event that evening. We were originally placed on the 10th floor, but the music from the party was absurdly loud 2 floors down in our room. The front desk was was wonderful and able to re-room us into a lower floor immediately (3rd). You could still hear the music in the elevator and area, but definitely not on the room. Otherwise, the stay was enjoyable. After a long day of flight delays, it was nice to have a shuttle to and from the airport, a clean room close and great staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$138
February	$150
March	$178
April	$154
May	$161
June	$166
July	$177
August	$164
September	$150
October	$159
November	$151
December	$131

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $144	15 $143	16 $143	17 $144	18 $150	19 $164
20 $136	21 $143	22 $148	23 $157	24 $155	25 $178	26 $163
27 $155	28 $155	29 $154	30 $155

Su	Mo	Tu	We	Th	Fr	Sa
				1 $155	2 $172	3 $166
4 $154	5 $155	6 $163	7 $159	8 $147	9 $182	10 $205
11 $154	12 $155	13 $154	14 $150	15 $150	16 $194	17
18	19	20	21 $151	22 $150	23 $174	24 $166
25 $151	26 $150	27 $152	28 $151	29 $150	30 $150	31 $153

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Monthly average prices

About this property

Location

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What guests think

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