Name: Residence Inn by Marriott Salinas Monterey
Address: 17215 El Rancho Way, Boronda, Salinas, California, United States of America, Salinas, Monterey County, US
Price range: $190–$538 per night
Rating: 7.82

What guests think

At Residence Inn by Marriott Salinas Monterey, guests frequently praise the friendly, helpful staff and the spacious suite-style rooms with kitchens, while feedback is mixed on upkeep, with some reports of dated furnishings and maintenance issues.

Cleanliness ranges from very clean rooms and grounds to complaints about odors, stained or worn fixtures, and bathrooms needing repair. Several reviewers were disappointed by a closed or lukewarm pool and hot tub, and a few noted unexpected parking fees. Expect a comfortable extended‑stay setup with variable condition and experiences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool and hot tub closed or not fully heated, limiting use. Several guests also mentioned unexpected parking fees and access from parking to the lobby being inconvenient.

Related guest reviews

4

Mikkah

Mar 13, 2024

·

Stayed 1 night

The main reason we booked was for the indoor jacuzzi, and it nor the pool were in working condition. Very sad we couldn’t use neither.

2

Maria

Mar 2, 2024

·

Stayed 1 night

Area looks okay. Pool and jacuzzi was closed, I called a day before to verify it was open. Tv in living room did not work. I had to go downstairs 4 because the phone to call front desk didn't work either. Really disappointed!

6

Sharron

Jan 8, 2025

·

Stayed 1 night

First of all, we didn't expect to pay parking fees, and the bathtub is in very bad condition, so we didn't even bother to use it. The walk-in shower is quite all right, good thing is that they have two bedrooms to offer to a small family.

10

Delilah

Apr 28, 2024

·

Stayed 1 night

Pool has been out of order for a long time!!! It would be nice to get that going again.

6

David

May 1, 2024

·

Stayed 5 nights

Choose this hotel for extended stays, because room setup and size here were good. Shower heads need to be upgraded or cleaned for buildup effecting water. Pool and hot tub were out of service, which would have resulted in us staying somewhere else had we known ahead time. We were on our 28th anniversary trip so that was a major drawback for us and seriously effected the quality of our stay, Staff (both front desk and housekeeping) are incredibly polite and welcoming…hope management knows this, because their people are this hotel’s shining beacon.

10

Sophia

Jan 28, 2025

·

Stayed 1 night

When I walked in the girls looked really pretty professional hair makeup clothes amazing. They were nice and went above and beyond to try to get me a better room I didn't like that I was charged for the parking without me being told about it

8

Rebecca

Mar 4, 2024

·

Stayed 1 night

Lobby access is not close to parking lot

6

Donna

Jan 6, 2024

·

Stayed 1 night

Hotel is not like Residence Inns I've stayed before. Charge $100.00 non refundable deposit for my dog. Then $12.00 for parking. Walls were thin so heard walking above me, like pounding. And walking outside room. For these reasons I will not be back.

10

D.S.

Sep 11, 2025

·

Stayed 6 nights

The hot tub wasn't very hot, but I know they haven't had it back for long and expect it takes some getting used to operating again after an absence

8

Julian

Feb 20, 2024

·

Stayed 3 nights

Like: Pool & hot tub Dislike: Too crowded during the breakfast hours

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: many describe rooms and grounds as clean, while others cite odors, wet carpets, stained linens or mattresses, and bathrooms with rust or mold. Housekeeping during stays was inconsistent, with some reporting no service.

Related guest reviews

4

Kelly

Aug 18, 2025

·

Stayed 1 night

Our room literally had a wet carpet and smelled like mold. The windows were open when we checked in and it was like they were trying to air out the horrible smell. The room was run down and the bathrooms were gross. The guy checking us in was good but other than that, there's not much good to say about this hotel.

10

Melissa

Mar 11, 2024

·

Stayed 1 night

Our room was very clean. The entire place had a smell to it. Not sure if they just laid carpet or painted. No smell in the room. Just hallways.

4

Oh Jin

Jun 21, 2023

·

Stayed 1 night

dirty bath and floor

4

Mario

Apr 24, 2023

·

Stayed 2 nights

This facility was highly rated but failed to deliver. No cleaning service for the room was offered during our stay. Towels and linens appeared to used and just folded and replaced. In room ac unit only heated one of the rooms well and was literally in a small locked closet in our room.

4

Matthew

Aug 26, 2023

·

Stayed 1 night

Overall room and staff was nice. The one complaint I had was there was what appeared to be mold in the bathtub.

10

Nora

Dec 27, 2024

·

Stayed 5 nights

Great customer service. Clean property

10

Simone

Mar 6, 2025

·

Stayed 1 night

Clean and modern.

10

Patricia

Oct 6, 2024

·

Stayed 1 night

Rooms are always clean and beds are comfortable. Staff is always friendly.

8

Sharon

Oct 26, 2025

·

Stayed 2 nights

Nice room. Just alot of noise upstairs. Needs some updating. Bathtub was rusted and wall paper coming off the walls. Kitchen was great but not enough supplies for coffee. No tea variety. And we got NO room cleaning. So we had no fresh towels. Free Breakfast was nice! Overall great! Staff was very nice! Grounds were clean.

6

Collin

Nov 26, 2023

·

Stayed 2 nights

Sheets and carpets smell so bad. We moved to another room for the second night. Sheets and carpets smell the same. Pullout bed mattress was literally stained with all over and extremely dirty. Roosters were crowing so loud and cars were racing in neighborhoods in the middle of the night. Phone was missing and kitchenwares were missing (no pans and pots only lids). Our family used to stay at this property often and we loved it, but it is sad to see that the quality control is not there anymore. But the staffs were nice and trying to accommodate.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and well equipped with kitchens, and two-bedroom layouts suit families and longer stays. However, some units feel dated, with uncomfortable sofa beds, noise from upstairs or thin walls, and maintenance issues like malfunctioning HVAC or room features.

Related guest reviews

2

Ray

Dec 13, 2025

·

Stayed 1 night

Sewage backed up onto sinks and shower floor pan, and thermostat malfunctioned and couldn’t keep the temperature at a set point. Had to constantly turn the heater or AC on and off to keep the temp reasonable. Nice room though and kind, helpful staff though.

8

Cara-Ann

Dec 30, 2023

·

Stayed 1 night

The fold out couch mattress no longer functions. You could feel all of the metal support bars. My kids felt better sleeping on the floor.

6

Anna

Dec 30, 2023

·

Stayed 4 nights

Room was really cramped. Bed was comfortable but the pull out mattress of the couch was not - I was glad my 4yo was sleeping on it and not me. Lots of furnishings were showing age and were clearly not cleaned regularly or taken care of. Breakfast items were not put out all at the same time. At one point, there was no coffee at breakfast for the 30 minutes that we were there. Overall the feeling was "ho hum".

6

C

Oct 14, 2024

·

Stayed 2 nights

The sofa bed like old worn

10

Jason

Feb 19, 2024

·

Stayed 1 night

Love the layout of the room. Definitely a place you can stay at for a longer stretch of time since there's a small kitchen with fridge, range, microwave, and dishwasher. The room is spacious with plenty of areas to sit, stretch out, and work besides the bed itself. Roomy. Great place.

10

Suzie

Jul 8, 2024

·

Stayed 1 night

We stayed in the 2 bedroom suite and had a great surprise in learning that each room had its own bathroom! We loved having that extra restroom, it truly gave a sense of comfort and privacy. The couch was okay, it could have been more comfortable. The beds were okay as well.

10

Andrea

Sep 5, 2024

·

Stayed 1 night

Perfect hotel for a family of five. We had a two bedroom suite with a common area containing a kitchen and living room. Very close to all stores and restaurants. Would stay here again.

6

Vanessa

May 1, 2024

·

Stayed 1 night

Staff at check in were very nice. However, Room had a not so clean smell. Bed in bedroom was okay. The pull out bed was awful I felt sorry that my son had to sleep on it. The wall paper in the bathroom was peeling off. The room just felt kinda rubbed down. Disappointed for the price we paid to stay here.

8

Elizabeth

Aug 8, 2024

·

Stayed 2 nights

We liked the size of our rooms and the kitchenette! It was perfect and met all our needs with a refrigerator, microwave, small stove, dishes, silverware, and a couple of pans. We choose this hotel every time. Plus they have free breakfast in the mornings!

8

Sharon

Oct 26, 2025

·

Stayed 2 nights

Nice room. Just alot of noise upstairs. Needs some updating. Bathtub was rusted and wall paper coming off the walls. Kitchen was great but not enough supplies for coffee. No tea variety. And we got NO room cleaning. So we had no fresh towels. Free Breakfast was nice! Overall great! Staff was very nice! Grounds were clean.

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Service

Staff are widely praised as friendly, welcoming, and helpful, often resolving issues promptly. A few guests reported poor communication, refund disputes, or rigid check-in policies.

Related guest reviews

10

Thania

Nov 20, 2024

·

Stayed 3 nights

Very nice place. Smells really good and stuff it’s very ffiendly

10

Christopher

Aug 12, 2025

·

Stayed 1 night

The bed was very comfortable. We were late for breakfast, but the staff still prepared the food we needed. I really appreciate their warm service.

10

Nestor

Jun 21, 2023

·

Stayed 3 nights

One person comes to mind... HANNAH. Hannah was very welcoming. Traveling with kids is never easy, and life can become dynamic. We needed to check in early, so I called at about 9:30am to check availability. Hannah and the staff moved mountains to ensure we had a room. This Hotel has is lucky to have personnel like Hannah working for them. My wife and I even put her on our Christmas list :)

2

Matthew

Dec 23, 2023

·

Stayed 5 nights

Due to unforeseen circumstances, I missed my check-in, and upon arrival, I discovered my reservation was canceled without notice. Despite assurances over the phone from the manager for a next-day refund, I later received notification of their refusal to issue it. This experience was unprofessional and dishonest, and I will not be booking with this establishment again.

10

Sophia

Jan 28, 2025

·

Stayed 1 night

When I walked in the girls looked really pretty professional hair makeup clothes amazing. They were nice and went above and beyond to try to get me a better room I didn't like that I was charged for the parking without me being told about it

10

Tawnya

May 14, 2025

·

Stayed 7 nights

ALL the staff was very friendly. We had a problem with the A/C on our 4th day and the general manager brought us a portable A/C within 1/2 hour she was very concerned and very helpful. The rooms were excellent.

2

Zhongren

Oct 9, 2023

·

Stayed 1 night

It was over 100 degree and our room air condition was not working. Our 1yr old child was not able to sleep until and cried until mid night. The front desk didn't tell us about the air condition until we found out later. They told us there is no room to swap and you can talk to the manager in the morning. The manager was not there when we checkout. Front desk left a note and said someone will call us and give us discount the same day. It has been 2 days now and no one called. We are extremely frustrated about the poor service and wish someone can call us back to say at least they are sorry.

10

Antonio

Sep 5, 2025

·

Stayed 1 night

Outstanding customer service.

10

Tillie

Sep 10, 2025

·

Stayed 2 nights

Nice property with nice amenities such as breakfast included. Friendly and helpful staff.

2

Marcelino

Sep 2, 2023

·

Stayed 1 night

I had a terrible experience, i lost my wallet on my way to my trip to Salinas, and the receptionist wasnt able to help me check in becouse i did not have a physical ID, but i had a Picture of my ID and work ID on me. i went through expedia to change my name reservation but when i went back to check in their system was updated, i went to my event, without showering or changing, then after my event at 1 am, i went back to be told that it was to late to check in because the system was already checking in for the next day, i had to drive around Salinas for 2 hours until i found a place to rest,

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Location

Convenient for errands and dining, with several guests calling the location great and close to stores and restaurants. Some noted road noise or a less tidy surrounding area.

Related guest reviews

10

Jennifer

Jan 22, 2023

·

Stayed 1 night

Easy access and parking. Dog friendly. A bit of road noise. Friendly staff

10

Omar

Apr 25, 2025

·

Stayed 1 night

Perfect location

10

Katherine

Mar 10, 2023

·

Stayed 3 nights

Clean, good location and good breakfast.

10

Alan

Jun 6, 2025

·

Stayed 1 night

Great location

10

Kamen

Mar 8, 2025

·

Stayed 1 night

Quiet site, friendly and helpful staff.

10

Andrea

Sep 5, 2024

·

Stayed 1 night

Perfect hotel for a family of five. We had a two bedroom suite with a common area containing a kitchen and living room. Very close to all stores and restaurants. Would stay here again.

8

Rebecca

Mar 4, 2024

·

Stayed 1 night

Lobby access is not close to parking lot

6

GWANG YEONG

Jun 10, 2024

·

Stayed 1 night

This is 2nd time staying. Property loos quite old. Doors, air conditioner, switches, lamps kitchens are required upgrade to remain higher rating hotel. I'd like not to stay this hotel ant more. It was too noisy around hotel by roud audios from cars even around 11 o'clock PM.

6

Tony

Jul 4, 2025

·

Stayed 4 nights

Nice property and super nice staff; surrounding area is dirty!

10

Lakiesha

Jan 3, 2023

·

Stayed 19,359 nights

Property was very pleasant to stay. We stayed in one of their one bedrooms and loved the kitchenette and how the property is close to grocery stores and dinning. Stayed with my boyfriend and it was very relaxing. Wish the indoor pool was open during our stay but overall I would highly recommend to others.

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AI-generated summary based on recent guest reviews

Dining

Complimentary breakfast is appreciated by many. Quality and execution vary, with reports of watery coffee, lukewarm hot items, crowded service times, and a 7 a.m. start that felt late to some.

Related guest reviews

4

Luke

Feb 20, 2024

·

Stayed 2 nights

The stay wasn’t up to the standards we expect of Residence Inn. The TV in our first room wasn’t working properly. We moved to another room in which the phone didn’t work. We were most disappointed with the breakfast and coffee. The coffee in the morning was very watery. The hot food was not hot. The fruit was inedible. One day the bananas were black and the next day they were green. We’ve stayed at several Residence Inn’s, but this was the worst.

4

Tim

Sep 7, 2025

·

Stayed 1 night

Outdated Air conditioning doesn’t work in some units Breakfast not served until 7

6

Anna

Dec 30, 2023

·

Stayed 4 nights

Room was really cramped. Bed was comfortable but the pull out mattress of the couch was not - I was glad my 4yo was sleeping on it and not me. Lots of furnishings were showing age and were clearly not cleaned regularly or taken care of. Breakfast items were not put out all at the same time. At one point, there was no coffee at breakfast for the 30 minutes that we were there. Overall the feeling was "ho hum".

6

Mary

Jan 1, 2025

·

Stayed 1 night

Marsha was the most welcoming hotel person I have ever encountered. She was responsive when I reported thatbour heater did not work and early in the morning there ahe was again with a pleasant disposition. Also, breakfast was so good, many delicious options!

10

Tricia

Oct 2, 2023

·

Stayed 1 night

Room and grounds were very clean, nice breakfast, beds comfortable, nice set up inside.

8

Jyotsna

Jan 22, 2023

·

Stayed 1 night

I booked it through hotel.com, paid in full. Upon arrival, I was told the site didnot pay yet. But the nice staff resolved and had us stay. After we checked out, a staff came running to tell our card didnot get accepted. When we went in, they said it was fine. Also, breakfast was only eggs for us (no prom eater) 😢

8

Julian

Feb 20, 2024

·

Stayed 3 nights

Like: Pool & hot tub Dislike: Too crowded during the breakfast hours

10

Tillie

Sep 10, 2025

·

Stayed 2 nights

Nice property with nice amenities such as breakfast included. Friendly and helpful staff.

10

Michelle

Jul 19, 2023

·

Stayed 6 nights

Staff was friendly, breakfast was good, room was spacious and clean, the bathtub had a lot of rust in it but otherwise was clean. Wish the pool was available, staff member explained that it had been recently remodeled and they we’re waiting for a city inspector to give the ok to reopen it.

8

Sharon

Oct 26, 2025

·

Stayed 2 nights

Nice room. Just alot of noise upstairs. Needs some updating. Bathtub was rusted and wall paper coming off the walls. Kitchen was great but not enough supplies for coffee. No tea variety. And we got NO room cleaning. So we had no fresh towels. Free Breakfast was nice! Overall great! Staff was very nice! Grounds were clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$154
February	$177
March	$175
April	$234
May	$234
June	$246
July	$266
August	$287
September	$240
October	$225
November	$221
December	$183

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $267	16 $276	17 $333	18 $443	19 $538
20 $208	21 $230	22 $230	23 $259	24 $260	25 $429	26 $428
27 $217	28 $259	29 $260	30 $230

Su	Mo	Tu	We	Th	Fr	Sa
				1 $210	2 $329	3 $329
4 $210	5 $220	6 $240	7 $220	8 $220	9 $418	10 $418
11 $260	12 $210	13 $210	14 $210	15 $210	16 $250	17 $290
18 $200	19 $210	20 $210	21 $210	22 $210	23 $280	24 $250
25 $190	26 $200	27 $202	28 $206	29 $200	30 $380	31 $311

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Bedrooms, Fireplace (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms, Fireplace

Studio, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Suite, 2 Bedrooms, Fireplace (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed

Studio, 1 King Bed (Mobility Hearing Accessible, Tub)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn by Marriott Salinas Monterey

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Prices for upcoming dates