Xambé
From
41 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
41 $US
/nuit
À propos de cet établissement
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un service de location de vélos. Parmi les équipements et services offerts par cet...
Équipements
Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine extérieure et un service de location de vélos. Parmi les équipements et services offerts par cet appart'hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de banquet.
Services de l'établissement
Les équipements et services proposés incluent une réception ouverte 24 h/24, une consigne à bagages et une laverie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Chambres
Les 28 chambres climatisées de l'hébergement vous invitent à la détente et comprennent une TV connectée. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Les salles de bain comprennent une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un bureau et une cafetière ou une bouilloire. Le service d'entretien est assuré sur demande.
Emplacement
Profitant d'un emplacement de choix à Tulum (Résidence Zama Village), Xambé se trouve à moins de 10 minutes en voiture de Plage de Tulum et Ruines mayas de Tulum. Cet appart'hôtel se trouve à 19,8 km de Parc Xel-Há et à 8,5 km de Réserve de la biosphère de Sian Ka'an.
À proximité
Centre de Style de Vie Hunab(1.2 miles)
Parc Dos Aguas(1.3 miles)
Parc du Jaguar(1.4 miles)
Hôpital de Tulum(1.5 miles)
Accès au Parc Jaguar(1.8 miles)
Point de vue Jaguar Tulum(1.8 miles)
Parc national de Tulum(1.9 miles)
Promenade Artistique Holistika(2 miles)
Plage de Tulum(2.3 miles)
Musée SFER IK(2.3 miles)
Tour de Tulum(2.8 miles)
Station balnéaire Las Palmas Public Beach(2.8 miles)
Temple maudit(2.8 miles)
Cenote Calavera(2.9 miles)
Sculpture Ven a la Luz(3.5 miles)
Aéroport principal le plus pratique pour rejoindre Xambé : Aéroport international de Tulum (TQO)(26.4 miles)
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Emplacement
Aldea Zama, Résidence Zama Village, Tulum, Tulum, Quintana Roo, Mexique
Centre de Style de Vie Hunab (1.2 miles)
Parc Dos Aguas (1.3 miles)
Parc du Jaguar (1.4 miles)
Hôpital de Tulum (1.5 miles)
Accès au Parc Jaguar (1.8 miles)
Point de vue Jaguar Tulum (1.8 miles)
Options de chambre
5
Chambre Majestueuse
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privéePatio
7
Appartement Majestueux
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 4
2260 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)CuisinePiscine privéePatio
4
Chambre Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Appartement Supérieur
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 4
1561 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
7
Suite Majestueuse
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1184 ft²
Salle à manger séparéeClimatisationWi-Fi (gratuit)CuisinePiscine privéePatio
6
Suite Supérieure
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1184 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
5
Suite Deluxe
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1184 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
6
Chambre Supérieure
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
431 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
7
Appartement Deluxe
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 4
1561 ft²
BalconSalle à manger séparéeClimatisationWi-Fi (gratuit)CuisineBaignoire à remous privée à l'extérieurBaignoire à remous privée
Avis des voyageurs
9
Superbe
Basé sur 143 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À Xambé, les voyageurs soulignent des suites de style appartement, modernes et spacieuses, ainsi qu'une piscine sur le toit impressionnante, un cadre paisible à Aldea Zama et un personnel chaleureux et serviable, tout en notant des problèmes récurrents d'eau et de Wi-Fi ainsi qu'un nettoyage inégal.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À Xambé, les voyageurs soulignent des suites de style appartement, modernes et spacieuses, ainsi qu'une piscine sur le toit impressionnante, un cadre paisible à Aldea Zama et un personnel chaleureux et serviable, tout en notant des problèmes récurrents d'eau et de Wi-Fi ainsi qu'un nettoyage inégal.
Les clients apprécient les agencements spacieux, la vue sur la jungle et les lits très confortables, mais plusieurs signalent des nuisances sonores entre les logements adjacents et des problèmes de douche ou d'eau chaude. Le quartier est en développement et les routes peuvent être déroutantes ; beaucoup recommandent de louer une voiture ou un scooter, bien que certains mentionnent des restaurants accessibles à pied. Le personnel est largement salué pour sa gentillesse et sa réactivité, mais une minorité décrit des problèmes de communication, de facturation ou de réservation, ainsi qu'un service de ménage irrégulier. Attendez-vous à un séjour élégant et discret, avec de beaux espaces, mais avec quelques aléas au niveau du service et des équipements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine sur le toit est un atout majeur ; certaines suites disposent également de piscines privées ou de baignoires extérieures, et une laverie automatique gratuite est à disposition. De nombreuses critiques font état de coupures d'eau récurrentes et de piscines/jacuzzis froids ou mal entretenus.
Avis de voyageur à ce sujet
4
Anja
19 janv. 2025
·
A séjourné 10 nuits
Auf den ersten Blick ist diese Unterkunft sehr schön und durchaus so wie auf den weiblichen Fotos zu sehen. Das Personal ist bemüht, doch leider auch überfordert, so dass viele Punkte unbearbeitet blieben. Für uns persönlich war es ärgerlich, dass das Internet die Hälfte unseres Aufenthaltes nicht funktionierte und wir nicht die gebuchte Anzahl von Betten bekamen. Sehr schade war auch, dass nicht kommuniziert wurde, dass Roomservice mit Zusatzkosten verbunden ist, ist aber auch keine Alternative gibt, da kein Reinigungsequipment zur Verfügung steht. Besonders der zusehens grüner werdende Pool war sehr schade, da er aufgrund mangelnder Hygiene nicht nutzbar war. Hinzufügen muss man auch, dass alle Pools inklusive dem öffentlichen nicht beheizt sind. Die Umgebung lädt leider auch nicht zum Spaziergang ein. Das Neubaugebiet ist riesig und kaum erschlossen, so, dass man zum nächsten Geschäft circa 20 Minuten zu Fuß gehen muss. Alles andere ist nur mit dem Auto zu erreichen. Wir waren sehr enttäuscht und würden nicht wiederkommen.
Auf den ersten Blick ist diese Unterkunft sehr schön und durchaus so wie auf den weiblichen Fotos zu sehen. Das Personal ist bemüht, doch leider auch überfordert, so dass viele Punkte unbearbeitet blieben. Für uns persönlich war es ärgerlich, dass das Internet die Hälfte unseres Aufenthaltes nicht funktionierte und wir nicht die gebuchte Anzahl von Betten bekamen. Sehr schade war auch, dass nicht kommuniziert wurde, dass Roomservice mit Zusatzkosten verbunden ist, ist aber auch keine Alternative gibt, da kein Reinigungsequipment zur Verfügung steht. Besonders der zusehens grüner werdende Pool war sehr schade, da er aufgrund mangelnder Hygiene nicht nutzbar war. Hinzufügen muss man auch, dass alle Pools inklusive dem öffentlichen nicht beheizt sind. Die Umgebung lädt leider auch nicht zum Spaziergang ein. Das Neubaugebiet ist riesig und kaum erschlossen, so, dass man zum nächsten Geschäft circa 20 Minuten zu Fuß gehen muss. Alles andere ist nur mit dem Auto zu erreichen. Wir waren sehr enttäuscht und würden nicht wiederkommen.
10
Jennifer
7 avr. 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
2
Irma Aguilar
26 nov. 2024
·
A séjourné 7 nuits
Nula comunicación en el tema de una fuga al parecer de agua, en el techo de la sala/cocina en el 3er día de estancia, NUNCA ofrecieron cambio de habitación, u otra opción, ya que simularon que todo estaba bien. La alberca y jacuzzi les falta mantenimiento y químicos Sanitarios, así como fría el agua. La decoración y muebles de excelente calidad !!
Nula comunicación en el tema de una fuga al parecer de agua, en el techo de la sala/cocina en el 3er día de estancia, NUNCA ofrecieron cambio de habitación, u otra opción, ya que simularon que todo estaba bien. La alberca y jacuzzi les falta mantenimiento y químicos Sanitarios, así como fría el agua. La decoración y muebles de excelente calidad !!
8
Sayeeda
4 mars 2025
·
A séjourné 6 nuits
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
10
Jason
17 févr. 2025
·
A séjourné 5 nuits
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Loved the rooftop pool. Only thing was the shower and wasn’t that great
2
Michael
18 nov. 2024
·
A séjourné 4 nuits
We payed extra to have a hottub only to find out they didn’t have hot water
We payed extra to have a hottub only to find out they didn’t have hot water
10
Kadeem
28 juil. 2025
·
A séjourné 3 nuits
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
My stay at this property was great . I loved the personal pool that came with the grand suite & also the rooftop pool was really nice . Would definitely come back !
10
Myriam
1 mars 2025
·
A séjourné 3 nuits
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
10
Donald
6 janv. 2024
·
A séjourné 10 nuits
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
10
Julie
21 févr. 2025
·
A séjourné 14 nuits
Spacious apartments, great roof -top pool well maintained, friendly staff
Spacious apartments, great roof -top pool well maintained, friendly staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Avis partagés : beaucoup ont trouvé les chambres propres et neuves, mais plusieurs ont signalé des fourmis, des toiles d'araignée et un nettoyage incomplet, y compris des insectes morts après une désinfection. Le service de ménage peut être limité ou payant pour certains séjours.
Avis de voyageur à ce sujet
8
Alberto
10 janv. 2024
·
A séjourné 2 nuits
LA propiedad al parecer es nueva y muy bonito el diseño de las habitaciones y las areas comunes, tuvimos dos inconvenientes, no nos facturaron y ademas había arañas en las habitaciones, pedimos que aspiraran pero no lo hicieron
LA propiedad al parecer es nueva y muy bonito el diseño de las habitaciones y las areas comunes, tuvimos dos inconvenientes, no nos facturaron y ademas había arañas en las habitaciones, pedimos que aspiraran pero no lo hicieron
8
Tracy
24 sept. 2025
·
A séjourné 3 nuits
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
10
Ilka
9 févr. 2025
·
A séjourné 3 nuits
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
8
Tracy
8 avr. 2024
·
A séjourné 7 nuits
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
6
Maria Fernanda
16 janv. 2024
·
A séjourné 3 nuits
Es un lugar precioso para estar, sin embargo la calefacción de la alberca funcionó 1 vez de todos los días que estuve, no hacían limpieza diario, había muchas arañas y telarañas en el baño, el bote de basura era insuficiente.
Es un lugar precioso para estar, sin embargo la calefacción de la alberca funcionó 1 vez de todos los días que estuve, no hacían limpieza diario, había muchas arañas y telarañas en el baño, el bote de basura era insuficiente.
8
Thomas
19 avr. 2025
·
A séjourné 3 nuits
Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung
Super modernes hotel. Leider nicht so sauber. Dafür das es er 2 Jahre alt ist, bedarf es einiges a Instandhaltung
8
Sayeeda
4 mars 2025
·
A séjourné 6 nuits
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
Over all stay was good but couldve been better if they werent having constant water issues. Literally 4/5 nights we stayed, we had water issues, as in no water. Poor pressure etc. Staff were very sweet and respectful. Interiors were beautiful and modern artsy, Place was clean. Rooftop and pool were gorgeous. Neighborhood was mostly quiet and safe. I appreciated the Free laundry room, just bring detergent. There was an Ice machine room with filtered water. Poor internet connection in rooms were a tad annoying as well. Will stay again if they have those two issues sorted.
10
Donovan
18 nov. 2025
·
A séjourné 2 nuits
Las instalaciones funcionales, la limpieza de la habitación es excelente,
Las instalaciones funcionales, la limpieza de la habitación es excelente,
6
Omri
4 mars 2025
·
A séjourné 3 nuits
The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
The property itself is absolutely beautiful, and the staff at the front desk were incredibly kind and welcoming, which we really appreciated. The location and overall atmosphere had so much potential for a great stay. However, the cleanliness was a major issue. There were ants everywhere, dirt all over the floor, and spider webs in multiple areas, which made it feel like the room hadn’t been properly cleaned in a while. It was disappointing because with better housekeeping, this place could be amazing. If management improves the cleaning standards, Xambe Hotel could be a great place to stay. Until then, I’d hesitate to recommend it.
4
Saul
1 nov. 2024
·
A séjourné 4 nuits
Me dieron una habitación sucia, me cambiaron a otra con suciedades en el mini refrigerador. La limpieza de la habitación tiene un sobrecosto (considerable), lo que siempre está incluido en hoteles del mismo coste. Llegar es complicado, y al estar pegado a la selva entran muchos bichos.
Me dieron una habitación sucia, me cambiaron a otra con suciedades en el mini refrigerador. La limpieza de la habitación tiene un sobrecosto (considerable), lo que siempre está incluido en hoteles del mismo coste. Llegar es complicado, y al estar pegado a la selva entran muchos bichos.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Suites de style appartement spacieuses et modernes avec cuisine entièrement équipée, une décoration attrayante, une vue sur la jungle et des lits très confortables. Certains clients ont rencontré des nuisances sonores entre les logements adjacents, un Wi-Fi irrégulier et des problèmes de douche ou d'eau chaude.
Avis de voyageur à ce sujet
8
Tracy
24 sept. 2025
·
A séjourné 3 nuits
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
8
Kliti
17 janv. 2024
·
A séjourné 6 nuits
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp. worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
10
Ilka
9 févr. 2025
·
A séjourné 3 nuits
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
10
Jennifer
29 nov. 2025
·
A séjourné 9 nuits
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 avr. 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
J.
6 févr. 2025
·
A séjourné 3 nuits
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
We stayed in the top floor in the “Superior Suite” and it was a dream! It was absolutely beautiful and the view of the untouched jungle behind us was everything! The bed was giant, I think larger than a standard King bed and was the most comfortable bed and pillow I’ve ever slept in. Blackout curtains in the bedroom worked wonderfully. The rooftop public pool was also extremely nice. The staff at the front desk were friendly and welcoming and quick to assist when we needed a hand. The Aldea Zama area of Tulum seemed to be the most developed as far as paved roads go. We were pleasantly surprised after staying in the Veleta area first where everything is dirt roads and potholes currently (early 2025). We already want to return to Xambé. I just hope the price doesn’t skyrocket after all these amazing reviews haha! I have nothing negative to say. We stayed in 4 different places and Xambé was our absolute favourite! We want to return with friends next time! I left my heart at Xambé Tulum ❤️
6
Anastasiya
18 janv. 2025
·
A séjourné 2 nuits
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
Overall nice hotel but definitely needs improvement. Cons: - Hot water was only running for 5 minutes, i had to go to the front desk to ask to fix it - AC remote was not working, I went to front desk they put new batteries but in the morning it was not working again - No extra toilet paper, you only have one roll in your bathroom - Also little ants in the room - They did not have any bikes for rent when I came Other than that was good
10
Jason
17 févr. 2025
·
A séjourné 5 nuits
Loved the rooftop pool. Only thing was the shower and wasn’t that great
Loved the rooftop pool. Only thing was the shower and wasn’t that great
10
Andrew
10 mai 2024
·
A séjourné 1 nuit
Beautiful modern room.
Beautiful modern room.
6
guillermo
4 janv. 2025
·
A séjourné 6 nuits
Demasiado ruido entre cuartos debido a que solo los divide una puerta escuchas todo , problemas de wifi
Demasiado ruido entre cuartos debido a que solo los divide una puerta escuchas todo , problemas de wifi
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, accueillant et serviable (souvent via WhatsApp). Une minorité signale un service de réception lent ou inexistant ainsi que des difficultés de facturation, d'attribution de chambre ou de communication.
Avis de voyageur à ce sujet
10
Eric
16 janv. 2026
·
A séjourné 5 nuits
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
8
Tracy
24 sept. 2025
·
A séjourné 3 nuits
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
I chose the book now & pay later option but Xambé charged my card anyway. Even with proof, they denied it. Expedia was unable to resolve it and advised me to contact my bank. They are investigating. Prior to this & upon the advisement of an Expedia representative, I canceled the 1st booking in due time and rebooked as a bundle deal expecting a refund. As for the apartment, it was clean, spacious and tastefully decorated. The rooftop pool is gorgeous! However, I had an issue with bugs in my ground floor bedroom. I didn’t panic when I saw the first bug as the security guard was kind enough to come to the rescue. But the second night there was one on my bed that got away so I slept in the other bedroom with my daughter and her friend the remainder of our stay! The manager’s solution was to fumigate the next morning while we were out of the apartment. Just as I feared, that brought more out of “hiding” which left dead bugs on the floor that were not removed! I understand that the environment is a conducive habitat for bugs, however extra efforts should be taken to prevent or minimize the problem PRIOR to each guest’s arrival especially in the ground floor apartments. The receptionists are great! They reached out immediately through Expedia then WhatsApp to welcome me and offer assistance in any way to make our trip smooth and memorable.They were VERY responsive and accommodating via WhatsApp but in person communication was difficult. An electronic translator would be helpful.
4
Promi
4 mai 2024
·
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
My partner and I booked the grand suite at this hotel which mentioned we would get the yard, pool AND outdoor spa tub. Upon check-in we were given just a normal apartment with a tub in the balcony. We tried to resolve the issue with the hotel for many days but they refused to give us the room we actually booked and stopped helping on getting a refund. Stay away from this hotel!! They have false advertisement and horrible communication. Save your money and go to a more reliable hotel.
10
Fan
8 déc. 2024
·
A séjourné 1 nuit
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
Very beautiful design, great facilities and surrounding environment, and the front desk staff Monica is very friendly and supportive
10
Jennifer
29 nov. 2025
·
A séjourné 9 nuits
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 avr. 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
kourtney
19 mai 2024
·
A séjourné 3 nuits
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
4
Britney
24 août 2024
·
A séjourné 2 nuits
The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
The water was cold every single day. I couldn’t take a proper shower because the shower head had the water flying everywhere. The people at the front desk always went missing and you would have to yell hello for a few minutes to find someone.
10
Garry
4 déc. 2024
·
A séjourné 2 nuits
This property looked just like the pictures & Monica at the front desk was very helpful.
This property looked just like the pictures & Monica at the front desk was very helpful.
10
Daniela
14 avr. 2025
·
A séjourné 1 nuit
La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.
La estadia de mi pareja y yo fue muy bonita. Todos son super amables, tuvimos problemas con laa reservaciones en otros lugares y ellos nos ayudaron en todo momento. Hicieron que nuestra estadia en Tulum fuera super agradable. Todos siempre nos dieron recomendaciones de lugares que visitar. Mi esposo y yo esperamos volver pronto.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre paisible à Aldea Zama qui apparaît sûr pour beaucoup. Une voiture ou un scooter est souvent recommandé en raison de la distance et de la complexité des routes en raison des travaux en cours, bien que certains notent la présence de restaurants et d'une supérette à quelques pas.
Avis de voyageur à ce sujet
10
Eric
16 janv. 2026
·
A séjourné 5 nuits
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
Wonderful experience..the staff was fantastic and very helpful… you need a car or scooter… one downside of aldea zama, very few street lights at night…
10
Ilka
9 févr. 2025
·
A séjourné 3 nuits
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
Wir hatten eine große Suite mit 120 m2. Die Suite war sehr schön eingerichtet und man kann sich dort sehr wohl fühlen. Leider waren aber viele Ecken innerhalb der Suite und in den Gängen des Hotels nicht besonders sauber, bzw. nicht gut geputzt. Die Küche der Suite hat schönes Geschirr, einen großen Kühlschrank, eine Mikro und einen Herd ( keinen Tee-/ Kaffeekocher, wie in unserer Beschreibung). Aber es gab keinen Mülleimer, keinerlei Gewürze, keinen Spülschwamm oder Geschirrhandtuch etc… Die Mitarbeiter sind insgesamt nett und bemüht gewesen. Der Rooftopbereich mit langem Pool ist wunderschön. Die Umgebung ist sicher, grün und ruhig (bis auf einen Hund, der zeitweise durchgebellt hat), trotz vieler neuer Bauprojekte. Das Wasser im Hotel ist mehrfach ausgefallen. Ein Rad, Mietauto o. Ä. ist notwendig. Sowohl zur Strandregion, wie auch in die Stadt ist es doch recht weit. Gerne hätten wir das Xambé besser bewertet, und obwohl wir einen super Preis gezahlt haben für diese große tolle Wohnung, war man fast traurig, dass sich letztendlich um das Hotel und die Zimmer nicht besser gekümmert wird. Da wäre Potential nach oben.
6
Toby
21 avr. 2024
·
A séjourné 3 nuits
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
8
Tracy
8 avr. 2024
·
A séjourné 7 nuits
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
10
Jennifer
29 nov. 2025
·
A séjourné 9 nuits
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Lawrence
14 mars 2024
·
A séjourné 3 nuits
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
Quiet getaway for those looking for a more intimate jungle feel. Plenty of development in the area so be mindful that you still will be in a neighborhood that is actively undergoing construction. Would book again for multiple couples trips.
10
George
13 janv. 2025
·
A séjourné 1 nuit
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
If you want to get away from the central area of Tulum this is the spot to go. Since it's far from the center, it is priced accordingly. Nice and quiet place. I would suggest a car or transport available to this destination as it's not easily reachable by foot.
10
kourtney
19 mai 2024
·
A séjourné 3 nuits
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
10
Omar Alexander
28 avr. 2024
·
A séjourné 4 nuits
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
4
Yara
31 déc. 2024
·
A séjourné 1 nuit
Location is not convenient, hard to find the hotel
Location is not convenient, hard to find the hotel
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Pas assez d'informations dans les commentaires.
Avis de voyageur à ce sujet
8
ERICK
25 oct. 2024
·
A séjourné 2 nuits
The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
The hotel is in a developing/construction area. The hotel itself is quite and the area as well. PLEASE be awared that no basic supplies are provided. The room had a coffee maker, but no coffee/sugar/creamer. There was a pitcher of water but no water is supplied. Only 1 roll of toilet paper was placed so we had to asked for another roll. The ONLY person that went above and beyond and made the experience worth it was the Receptionist, Monica Garcia!! She was extremely accommodating and made our visit pleasant. I would recommend this hotel but make sure you bring water and coffee supplies. Food wise, make sure you bring food. The shower head sprayers sprayed all over except down on me. The cold/hot water lever settings were backwards: cold was hot and hot was cold. Who I REALLY RECOMMEND it's the Receptionist! She's the best Receptionist ever!!!!
6
Toby
21 avr. 2024
·
A séjourné 3 nuits
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
Customer service was great however bad location nothing is in walking distance a taxi to anywhere is 20$ we rented a scooter which was fun, the beach and downtown area are roughly 15-20mins away
8
Tracy
8 avr. 2024
·
A séjourné 7 nuits
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
Quiet location, 15 min bike ride to beach Restaurant 10-15 min walk Room spacious, rooftop pool is great Staff are friendly and helpful Only negative thing to say is our room was only partially clean. Bathroom/toilet was dirty and garbage was full on arrival Restaurants in surrounding area are fairly expensive. Taxis are easy to get to go to beach. Beach roads are very congested but easy to get taxi back
10
Jennifer
29 nov. 2025
·
A séjourné 9 nuits
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
Xambé is a little peace of heaven! We stayed on the top floor and the view is incredible. Very safe and quiet area. 5-10 minute walk to amazing restaurants. I would recommend having a car. Surrounding area is all very nice and also very safe. Romina and Baltazar took amazing care of us! Highly recommend. This was my second time staying here and I hope to return again someday!
10
Jennifer
7 avr. 2025
·
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
This was our second trip to Tulum Mexico which we absolutely love! We decided to stay in the Aldea Zama area bc we loved the proximity to both the beach (hotel zone) and also the city center. Xambe was amazing! From the moment we arrived we were greeted and welcomed like family. The hotel and most in the area are designed as apartment style with full kitchens. Our intent was to utilize this feature however the LOCAL restaurants were just too good to pass up tacos for breakfast! Lol!! The rooftop infinity edge pool is gorgeous and quiet. It was basically our own private retreat. We absolutely will be back to Xambe and have already recommended to friends.
10
Xochitl Edith
25 juil. 2024
·
A séjourné 1 nuit
Las habitaciones están excelentes , limpias, nuevas y modernas. Pero el acceso es muy complicado, es un laberinto de condominios (no uses Google map para llegar) . Tienes que llevar tus botellas de agua. Hay cafetera pero no hay café, tazas, cucharas azúcar (hay un seven/11 como un kilómetro ) La alberca está espectacular y tiene una vista muy bonita. El personal es amable y atento. Hay lavadora y secadora disponible. Las toallas son nuevas, hay secadora de cabello, shampoo, acondicionador y jabón. Me encantó y es muy tranquilo
Las habitaciones están excelentes , limpias, nuevas y modernas. Pero el acceso es muy complicado, es un laberinto de condominios (no uses Google map para llegar) . Tienes que llevar tus botellas de agua. Hay cafetera pero no hay café, tazas, cucharas azúcar (hay un seven/11 como un kilómetro ) La alberca está espectacular y tiene una vista muy bonita. El personal es amable y atento. Hay lavadora y secadora disponible. Las toallas son nuevas, hay secadora de cabello, shampoo, acondicionador y jabón. Me encantó y es muy tranquilo
10
kourtney
19 mai 2024
·
A séjourné 3 nuits
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
I lo ed staying here. It was my first time in tulum and wasnt sure what to expect. The hotel is an easy walk to several restaurants and 7-11. The property was clean with a cute little balcony, where we sat in the early mornings. The room was very comfortable with air conditioning and cieling fan. We actually got cold at night. The hosts were gracious. Rented us a scooter. Gave us recommendations and helped arrange taxis and car services whenever we needed. The pool area is nice and relaxing but because its open air, it needs to be cleaned just a bit as you will see a few leaves from trees but nothing crazy. Id definitely stay here again.
10
Omar Alexander
28 avr. 2024
·
A séjourné 4 nuits
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
This place is brand new, only 4 months old since it opened. The staff is extremely friendly and willing to help you by answering your questions or by simply confirming a taxi when needed. I would stay there again, the only con I didn\'t like is that the closest convenience store is "walking distance" but the roads are very confusing [we got lost].
10
Myriam
1 mars 2025
·
A séjourné 3 nuits
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
10
Cindy
4 déc. 2024
·
A séjourné 3 nuits
People from reception helped me to find good places with local food 😋
People from reception helped me to find good places with local food 😋
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Vincent
21 mars 2026
·
A séjourné 2 nuits
Établissement très haut de gamme et très bon rapport qualité-prix dommage qu'il n'y ait pas eu de changement de serviette lorsque l'on avait demandé. Non l'hôtel correspond exactement photos attention en revanche à ne pas laisser la clientèle faire tout et n'importe quoi fumer de la drogue a la piscine et mettre la musique forte alors qu'il y a d'autres clients ce n'est pas très agréable mais il n'y a pas de personnel pour vérifier c'est juste dommage sinon un super hôtel de qualité avec une super literie et de super équipement
Établissement très haut de gamme et très bon rapport qualité-prix dommage qu'il n'y ait pas eu de changement de serviette lorsque l'on avait demandé. Non l'hôtel correspond exactement photos attention en revanche à ne pas laisser la clientèle faire tout et n'importe quoi fumer de la drogue a la piscine et mettre la musique forte alors qu'il y a d'autres clients ce n'est pas très agréable mais il n'y a pas de personnel pour vérifier c'est juste dommage sinon un super hôtel de qualité avec une super literie et de super équipement
10
Myriam
1 mars 2025
·
A séjourné 3 nuits
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
Nous avons eu un très bon accueil avec le personnel. Ils nous ont donné pas mal de conseils sur les lieux à visiter ou des restaurants. L’hôtel est vraiment splendide avec un super belle vue sur la forêt et un peu sur la zone hôtelière La chambre est spacieuse et bien équipée. Le roof top est sublime avec un coin bar. Il y a une laverie gratuite (lave linge +sèche linge) pour les clients de l’hôtel (vraiment très appréciable). La wifi fonctionne bien. L’hôtel est dans une zone vraiment calme. Nous avons eu quelques soucis avec des coupure d’eau, mais le personnel nous a prévenus et est tout de suite intervenu. Ce qui était appréciable
10
philippe
17 févr. 2025
·
A séjourné 3 nuits
Confort de grande qualité, beaux espaces, déco de bon goût, literie de très haute qualité, piscine sur le toit magnifique
Confort de grande qualité, beaux espaces, déco de bon goût, literie de très haute qualité, piscine sur le toit magnifique
10
Christian Isaac
la semaine dernière
·
A séjourné 1 nuit
Simplemente genial volveré aquí
Simplemente genial volveré aquí
10
Carlos Alejandro
il y a 2 semaines
·
A séjourné 3 nuits
Muy cerca de las ruinas de Tulum y del nuevo parque del jaguar, se los recomiendo muy ampliamente, sobre todo hay varios restaurantes cerca, así como los dos súper de la zona , dentro de un fraccionamiento donde reina La Paz y la tranquilidad regresaré sin pensarlo gracias por sus atenciones.
Muy cerca de las ruinas de Tulum y del nuevo parque del jaguar, se los recomiendo muy ampliamente, sobre todo hay varios restaurantes cerca, así como los dos súper de la zona , dentro de un fraccionamiento donde reina La Paz y la tranquilidad regresaré sin pensarlo gracias por sus atenciones.
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
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octobre 2026
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-17: 33.37982469146347USD
- 2026-09-18: 34.158421925128934USD
- 2026-09-19: 34.76936520135498USD
- 2026-09-20: 34.77142815054321USD
- 2026-09-21: 34.602585374927514USD
- 2026-09-22: 34.602585374927514USD
- 2026-09-23: 33.6594592021904USD
- 2026-09-24: 35.41415701569176USD
- 2026-09-25: 34.79019792869758USD
- 2026-09-26: 35.53274381410217USD
- 2026-09-27: 34.76936520135498USD
- 2026-09-28: 34.79019792869758USD
- 2026-09-29: 34.79019792869758USD
- 2026-09-30: 34.787287072427745USD
- 2026-10-01: 34.77932810956383USD
- 2026-10-02: 34.787287072427745USD
- 2026-10-03: 34.787287072427745USD
- 2026-10-04: 34.77932810956383USD
- 2026-10-05: 38.47077681710052USD
- 2026-10-06: 34.79019792869758USD
- 2026-10-07: 41.40297499559402USD
- 2026-10-08: 41.40297499559402USD
- 2026-10-09: 34.787287072427745USD
- 2026-10-10: 33.84897954689407USD
- 2026-10-11: 41.40297499559402USD
- 2026-10-12: 34.79019792869758USD
- 2026-10-13: 34.79019792869758USD
- 2026-10-14: 34.787287072427745USD
- 2026-10-15: 34.79019792869758USD
- 2026-10-16: 34.79019792869758USD
- 2026-10-17: 35.09693924210548USD
- 2026-10-18: 36.709542688957214USD
- 2026-10-19: 34.787287072427745USD
- 2026-10-20: 41.40297499559402USD
- 2026-10-21: 37.13712824411392USD
- 2026-10-22: 41.40297499559402USD
- 2026-10-23: 38.47077681710052USD
- 2026-10-24: 34.77932810956383USD
- 2026-10-25: 34.79019792869758USD
- 2026-10-26: 34.787287072427745USD
- 2026-10-27: 34.77932810956383USD
- 2026-10-28: 48.27969373622513USD
- 2026-10-29: 48.27969373622513USD
- 2026-10-30: 41.5099773727684USD
- 2026-10-31: 48.83196970958328USD
- 2026-11-01: 41.97432887828827USD
- 2026-11-02: 39.7979349673233USD
- 2026-11-03: 49.53519499674224USD
- 2026-11-04: 49.70639792609023USD
- 2026-11-05: 52.68821178082275USD
- 2026-11-06: 51.48822658087539USD
- 2026-11-07: 46.291146209075926USD
- 2026-11-08: 41.49908570035934USD
- 2026-11-09: 48.83196970958328USD
- 2026-11-10: 48.83196970958328USD
- 2026-11-11: 47.56634164129257USD
- 2026-11-12: 43.22915705792617USD
- 2026-11-13: 51.826567730365745USD
- 2026-11-14: 43.23206354354095USD
- 2026-11-15: 45.41914807678222USD
- 2026-11-16: 42.59426696262741USD
- 2026-11-17: 48.99304583115768USD
À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Vous recevrez un e-mail contenant les instructions d’enregistrement dans un délai de 48 heures précédant votre arrivée. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les paiements mobiles, et les espèces
- Les options de paiement mobiles comprennent : Google Pay, Apple Pay et Huawei Pay
- Les chambres insonorisées ne sont pas garanties
- L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
- L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de fumée
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'autres restrictions et d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies sur la confirmation de réservation.
- Accès aux chambres possible à l'aide d'un appareil mobile.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Dépôt de garantie pour animal de compagnie : 1000 MXN par séjour
- Animaux de compagnie : 1000 MXN par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Frais de service de ménage : 500 MXN par jour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Piscine
Chambres non-fumeurs
Organisation d'excursions
Ménage
Général
Chambres non-fumeurs
Massage
Salon de bronzage
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Clôture autour de la piscine
Services
Organisation d'excursions
Ménage
Salle de banquet
Location de vélos
Consigne à bagage
24-Hour Front Desk
Concierge Services
Activités
Piscine
Jardin
Piscine extérieure
Musique live
Bicycle Tour Information
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit