Name: SureStay Hotel by Best Western Santa Monica
Address: 3102 Pico Blvd, Sunset Park, Santa Monica, California, United States of America, Santa Monica, Los Angeles County, US
Price range: $161–$239 per night
Rating: 8.53

What guests think

At SureStay Hotel by Best Western Santa Monica, travellers highlight clean rooms, friendly staff, and a convenient West LA location near Trader Joe's, with simple breakfast and free but tight parking, though street and footstep noise are recurring drawbacks.

Rooms are generally comfortable and updated, with some offering kitchenettes or spa tubs, but a few feel small or have layout quirks. The gated courtyard is a pleasant feature, but there is no elevator to some upstairs rooms and no pool. The location works well for driving or transit to Santa Monica and nearby sights, though it is not always walkable to the beach. Expect a practical base with basic amenities and occasional noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are straightforward: a pleasant gated courtyard, free on-site parking that many find tight, and EV chargers. There is no pool and some upper floors have no elevator; on-site laundry is available.

Related guest reviews

8

Andrew

Jun 13, 2025

·

Stayed 2 nights

Staff is great and the building is in a residential area which makes for a quiet night's sleep. The parking is tight.

10

Socorro

Jul 14, 2025

·

Stayed 1 night

The courtyard was really nice.

6

Norma

Sep 12, 2023

·

Stayed 2 nights

No elevator so you have to haul all luggage up exterior stairs to access second floor. Also discovered no pool.

10

Ashlee

Jun 3, 2023

·

Stayed 1 night

The rooms were very clean and nice and they also have laundry on site which was awesome. Definitely recommend

10

Geneviève

Oct 3, 2024

·

Stayed 1 night

Easy parking but very tight if you have a big SUV.. Staff was very friendly.

10

Rebecca

Oct 3, 2024

·

Stayed 1 night

Loved this hotel. Parking is tight, but lots of spaces. Courtyard rooms are great. Loved the outside chairs and grill. Thankful for the coffee pot and frisge.

10

Karl

Dec 5, 2024

·

Stayed 1 night

Great spot. Parking could be difficult for larger cars. Great experience overall!

8

Rebecca

Jun 26, 2025

·

Stayed 2 nights

No pool. But nice and safe.

8

Greg

Jun 24, 2025

·

Stayed 3 nights

It's a good location, with off-street parking and free EV charging. I interacted with 4 or 5 of the staff, and all were friendly and extremely helpful.

8

john

Nov 12, 2024

·

Stayed 1 night

Great value-free breakfast and parking-in a Santa Monica location that has easy access ( by LA standards) to all the area has to offer.

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Cleanliness

Cleanliness is praised across rooms and grounds. A few guests reported musty odors, drain smells, rough towels, or an occasional pest.

Related guest reviews

2

Kelvan

Nov 5, 2024

·

My family and I had a terrible experience. We found a cockroach in our hotel room. The carpets were dirty and looked like they hadn't been cleaned in years. The sinks/pipes had a terrible smell in both the rooms we were placed in. We alerted the staff that a roach was found in our room and in fairness we were able to switch rooms instantly. However, based on this experience, I can safely say this hotel is one, if not the worst hotel we've stayed at and won't be staying in another SureStay or Best Western affiliate - and would advise others to do the same.

10

kayla

Aug 5, 2025

·

Stayed 2 nights

The room was very clean and the staff was very nice!

10

Jennifer

Oct 6, 2024

·

Stayed 3 nights

Very clean. Updated in 2019. Comfortable bed. We had a room closest to the street so it was a little loud but not unbearable. Breakfast area was basic but everything was fresh and clean. They had yogurt, hard boiled eggs, cereal, oatmeal, toast, bagels, fresh fruits, pancake maker, milk, OJ and apple juice. Staff was very friendly. Secure area. Nice patio to sit outside. Trader Joe’s is next store so that was convenient as 1 evening we just purchased a microwave dish for dinner. Spa tub in our room was clean and comfortable. Parking was convenient and free which was a plus!

6

nancy

Nov 24, 2024

·

Stayed 2 nights

The back entrance was supposed to be closed at all times but was always left open. The front desk was made aware and nothing changed. It made the environment feel very unsafe.The towels were flimsy and very rough. Rooms need more lighting.

6

Hekthor

Oct 15, 2024

·

Stayed 5 nights

The cleaning staff turn the AC off every day when they clean your room so you come in to a boiling hot and humid room. Turning the AC back on doesn’t cool the room back up by morning meaning you sweat all night. Since the rooms are unairconditioned when not occupied, they smell like mold. Other than that the hotel was very clean and very lovely.

10

Randy

Feb 21, 2024

·

Stayed 1 night

When I first drove up i was not expecting much, the building has an older design but well kept, the surrounding area going through redevelopment, I was quite surprised, the receptionist was friendly and receptive. The grounds were secured by a locked metal gate. When I walked into the room I went “wow this pretty nice”. Very clean and spacious, the room had a little dinette with table and chairs. Every tissue and towel was creatively folded (the little things). The bed was comfortable with plush bedding. I felt felt very comfortable staying here.

10

Jeremy

May 5, 2025

·

Stayed 2 nights

Everyone I interacted with was friendly and helpful. Some stores and restaurants within walking distance. The room was clean and well maintained.

6

Rose

Apr 4, 2025

·

Stayed 3 nights

Overall it was ok. The carpet in my room was nasty and had a bad smell. I had to keep the ac on low or the room would get stuffy and start to smell. It’s old worn out stained carpet. However, the breakfast and staff were nice. I, however, wouldn’t stay there again.

8

Guillermo

Aug 14, 2023

·

Stayed 2 nights

Overall good hotel. Drain smell in bathroom was quite noticeable.

10

Benjamin

Jul 30, 2023

·

Stayed 3 nights

Very clean guest rooms and very professional staff.

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Rooms

Rooms are comfortable and modern in many buildings, and some include kitchenettes or spa tubs. Sizes vary and noise from traffic or upstairs footsteps is reported in several rooms.

Related guest reviews

10

Erica

Nov 27, 2024

·

Stayed 1 night

The jacuzzi room was nice, the actual jacuzzi was on the small side, but it was still a nice room!👍

10

Robin

Jun 13, 2024

·

Stayed 1 night

Lovely little place. Our room was modern and clean and had a small kitchen. Great shower! Bed was comfortable. Staff was friendly. The pillows were a little lumpy, but thats my only complaint.

8

Debra

Nov 9, 2025

·

Stayed 2 nights

Nice sized clean room in a walkable neighborhood with a Trader Joe's next door. My room had a jacuzzi tub, small fridge, microwave and coffee pot. Continental breakfast was adequate -- I was glad to find gluten-free bread to make toast.

8

Yvonne

May 19, 2024

·

Stayed 6 nights

The location is very close to Santa Monica beach so it was nice. The only thing is it’s on Pico Blvd so it can hear the traffic if someone speeds down the road at night.

6

Stefania

Aug 23, 2023

·

Stayed 2 nights

Everything nice, but room really small

8

Diana

Mar 15, 2025

·

Stayed 3 nights

The staff and breakfast was great. Walls a little thin and hard to sleep with loud tvs next room but front desk took care of it.

8

lindsey

Nov 21, 2025

·

Stayed 2 nights

Clean room, friendly helpful staff. Busy street so you will hear road noise but nothing crazy. Easy access parking.

2

Nathaniel

May 19, 2024

·

Stayed 2 nights

I could hear people stomping around above me at all hours of each night. Never stayed at a property that was so noisy.

8

Tracy

Aug 1, 2024

·

Stayed 1 night

The hotel was fine. Our room was very small. You couldn’t close the bathroom door unless you went past it.

6

Michael

Jul 2, 2025

·

Stayed 2 nights

Fairly basic, average hotel around 2.5 miles out from the Santa Monica sea front. Breakfast was provided, which was limited but adequate to start the day. Room was small with minimal storage space but ok for a couple of days stay. Hotel was kept clean & tidy. There was free parking at the hotel. There was a good regular bus service on the number 7 to downtown from outside the hotel.

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Service

Service is commonly described as friendly and helpful, with smooth check-in and accommodating staff. There are occasional reports of rude or unhelpful interactions.

Related guest reviews

10

jane

Jun 15, 2025

·

Stayed 5 nights

Great service

6

Raymond

Mar 17, 2023

·

Stayed 1 night

Lady at the front desk was very rude and short for no reason never experienced that before at a hotel. The room itself is great to crash in nice and clean. Easy to park too.

10

Eduardo

Feb 13, 2025

·

Stayed 2 nights

Amalia and all front office were just the best!

6

Nathaniel

May 1, 2024

·

Stayed 1 night

Staff at check in condescending and rude

10

Kathy

Sep 19, 2024

·

Stayed 3 nights

All the staff - from front desk, housekeeping, breakfast room - were very friendly and helpful. They really stood out so I would definitely stay again. The rooms were clean and updated. Highly recommend!

10

Joshua

Feb 22, 2025

·

Stayed 1 night

Staff was great and the room was nice and clean and they let me leave my luggage for most of the day until i needed to.

10

Jennifer

Mar 16, 2025

·

Stayed 3 nights

The hotel was in the perfect location to enjoy the ocean. All staff were extremely friendly and helpful. The breakfast was not anything special, but it was nice in the area was very clean with a good selection.

10

Alexandria

Jul 12, 2025

·

Stayed 1 night

I am so glad I decided to stay here, I had a long traveling journey with my two kids, staff did amazing helping me navigate my reservation. Accommodating us all.

10

Barbara

Jan 21, 2025

·

Stayed 3 nights

Our trip was abbreviated by the Palisades Fire. The night we spent there was excellent in spite of the developing situation. They were very accomodating and allowed us to cancel our remaining days without penalty. We will stay there again.

2

Monica

Jul 11, 2025

·

Stayed 3 nights

Horrible experience. Arrived from a 6 am flight and they put me in a room where they were laying carpet upstairs. Employee in the front was rude from the moment we walked in. Tub didn’t work. Breakfast was basic.

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Location

Convenient base for Santa Monica and West LA, with Trader Joe's nearby and easy access to buses and freeways. Not directly by the beach and the busy street can add traffic noise.

Related guest reviews

8

H A

Mar 30, 2023

·

Stayed 3 nights

I confess that I booked this in a hurry and I thought I was booking a HOTEL and with a pool. This is a glorified motel and there’s no pool. It’s also in the middle of a busy road with no shops really nearby. Reception staff were generally nice. The rooms are very spacious and clean. To make the most of your stay here you need a car but if not you can get a pass to use the big blue bus which is super easy to use, cheap ($1.10 per trip) and takes you everywhere around Santa Monica. Breakfast was ok and there’s also a Trader Jo’s a big blue bus stop away from motel. You can walk back with light shipping. There’s also a Wholefoods about two stops away in the opposite direction. Recommended only for short stays but it’s pricey especially for solo travellers

10

Gerardo

Jan 8, 2025

·

Stayed 2 nights

I like the property a lot cause it’s close to the beach in Santa Monica and close to the freeway

10

Lynne

Apr 26, 2025

·

Stayed 1 night

Great location in Santa Monica. Staff were friendly. Rooms were clean and beds were comfortable.

10

Karl

Jun 25, 2024

·

Property was very conveniently located for us to use as a base for day trips to: Santa Monica and Venice beaches (walked one day and bused another), West Malibu and Ventura (drove), the Getty Villa and Center (drove), and Hollywood Boulevarde (bus and metro train). We enjoyed experiencing this side of LA by various means. Surestay was clean, comfortable, provided sufficient breakfast options for our preferences, and the staff were all friendly and helpful. Would stay again. Thank you.

8

Yvonne

May 19, 2024

·

Stayed 6 nights

The location is very close to Santa Monica beach so it was nice. The only thing is it’s on Pico Blvd so it can hear the traffic if someone speeds down the road at night.

10

alan

Mar 9, 2025

·

Stayed 2 nights

Nice place. Close to where I wanted to go.

8

Marisol

Jul 2, 2025

·

Stayed 3 nights

Good value and not too far from the beach.

10

Mark

Mar 24, 2024

·

Stayed 2 nights

Short drive to downtown Santa Monica and Venice Beach. Santa Monica freeway is close by. Wide variety of restaurants all within walking distance.

8

LEANNE

Nov 15, 2025

·

Stayed 2 nights

The room was surprisingly spacious. We loved the little kitchen type area. The courtyard was very nice and well maintained. There was a good breakfast selection and the hotel was right next door to my favorite grocery store.

6

Michael

Jul 2, 2025

·

Stayed 2 nights

Fairly basic, average hotel around 2.5 miles out from the Santa Monica sea front. Breakfast was provided, which was limited but adequate to start the day. Room was small with minimal storage space but ok for a couple of days stay. Hotel was kept clean & tidy. There was free parking at the hotel. There was a good regular bus service on the number 7 to downtown from outside the hotel.

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Dining

Breakfast is a basic continental spread—often sufficient—with items like pancakes, cereal, yogurt, fruit, and toast. Several guests wished for more hot options or greater variety.

Related guest reviews

10

Phebe

Dec 4, 2023

·

Stayed 5 nights

This is really a very good stay for the price. Staff were friendly and helpful. The room was very clean and provided everything you need. Breakfast was simple but definitely sufficient - plenty of spreads, many choices of packet beverages, creamers. Breakfast also includes pancakes from an automatic pancake maker, hard boiled eggs, packet milk, toasts, bagels, gluten free bread, apples, bananas etc

10

kamran

May 22, 2024

·

Stayed 4 nights

I didnt like the bfast options. No hot eggs or bacon? No thanks. But great area! Close to everything.

8

Franziska

Sep 28, 2024

·

Stayed 3 nights

Negative: - breakfast was minimal, there was no „warm“ food - in our room, one could hear people waking above. It was very loud Positive: - clean and updated room with nice bathroom and clean shower - fully equipped kitchen - nice patio and chillout area with bbq

8

Marilyn

Jul 11, 2023

·

Stayed 1 night

Everything was great, the only request I would put in is better breakfast options, like hot food. Scrambles Eggs, Bacon, Sausage or grits. The breakfast consist of a lot of starch but no other options. Just a suggestion. 😊

10

Jennifer

Mar 16, 2025

·

Stayed 3 nights

The hotel was in the perfect location to enjoy the ocean. All staff were extremely friendly and helpful. The breakfast was not anything special, but it was nice in the area was very clean with a good selection.

10

Jennifer

Oct 6, 2024

·

Stayed 3 nights

Very clean. Updated in 2019. Comfortable bed. We had a room closest to the street so it was a little loud but not unbearable. Breakfast area was basic but everything was fresh and clean. They had yogurt, hard boiled eggs, cereal, oatmeal, toast, bagels, fresh fruits, pancake maker, milk, OJ and apple juice. Staff was very friendly. Secure area. Nice patio to sit outside. Trader Joe’s is next store so that was convenient as 1 evening we just purchased a microwave dish for dinner. Spa tub in our room was clean and comfortable. Parking was convenient and free which was a plus!

10

Nancy

Oct 12, 2024

·

Stayed 2 nights

Decent breakfast choices.

8

Adrian

Apr 12, 2025

·

Stayed 1 night

Nice, clean place in Santa Monica Excellent for tourists,families with older and younger kids and single travelers Decent breakfast as well

8

john

Nov 12, 2024

·

Stayed 1 night

Great value-free breakfast and parking-in a Santa Monica location that has easy access ( by LA standards) to all the area has to offer.

8

Kevin

Jan 3, 2025

·

Stayed 2 nights

It was okay. Strong cleaning chemical smell in room and very limited breakfast options. It was fine for a couple of nights. Nothing to write home about. Friendly staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$135
February	$154
March	$155
April	$164
May	$168
June	$206
July	$186
August	$194
September	$166
October	$168
November	$150
December	$142

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $199	16 $228	17	18 $211	19 $216
20 $162	21 $161	22 $167	23 $171	24 $173	25 $226	26 $239
27 $189	28 $183	29 $189	30 $187

Su	Mo	Tu	We	Th	Fr	Sa
				1 $198	2 $203	3 $210
4 $178	5 $190	6 $189	7 $190	8 $189	9 $210	10 $214
11 $180	12 $172	13 $179	14 $193	15 $193	16 $193	17 $189
18 $179	19 $179	20 $190	21 $189	22 $194	23 $186	24 $197
25 $167	26 $185	27 $185	28 $183	29 $205	30 $192	31 $214

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed (Small Room)

Standard Room, 1 King Bed, Kitchenette, Courtyard Area

Suite, 1 King Bed, Jetted Tub, Courtyard Area

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard Area

Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 1 King Bed

Suite, 2 Double Beds, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard Area

Standard Room, 1 Queen Bed, Accessible, Bathtub

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Santa Monica

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Prices for upcoming dates