Courtyard Ventura Simi Valley

When we checked in, we were advised that cleaning service is every other day. We appreciated the notice, especially with two little kids that contribute to more of the mess, but we were disappointed that no one came to clean our room during our entire stay. We checked in on Tuesday afternoon and left Saturday morning. We contacted the front desk Thursday evening when we realized no one came to clean our room that day, and we weren’t given any real explanation. We specifically requested that somebody come clean the room on Friday, and although we were told someone would clean it, nobody came. We did appreciate that they brought extra towels when we requested them, and we also really appreciated that the pack and play was already in the room when we checked in.

Very friendly and attentive front desk staff. Comfortable bed. Good shower pressure. Good room darkening blinds. Quiet room. It’s unfortunate that there is a smoking area adjacent to the hot tub and that breakfast nor a coffee/tea station are included.

Clean room nice staff

We had a great time. They also lit the fire pit outback for us. That with twinkle lights and a glass of wine. What a perfect evening!

Great location. Good staff