Hilton Vacation Club Lake Tahoe Resort South

The room was clean, and hotel amenities were outstanding

Poor valet service

Good location on the beach, restaurants and shops were close by. Next to lake cruises and sailing from Ski Run Marina. The beds were very hard and not that comfortable. Complementary coffee/water and fruits/pastries (usually offered in other resort lobby areas like Marriot resorts) were not available for guests using the property game room, pool, and grounds. There was a self serve/self pay snack shop next to the check-in desk. Self parking cost the same as valet parking and was not conveniently located on the property. This made getting personal items from your car or even loading your car very inconvenient. Check out time required everyone to wait for your car to be fetched.

We booked this hotel for a family vacation. We specifically booked this one because it said it had an indoor pool being it was cold outside when we went I wanted the kids to have something to do inside. However, the indoor pool was connected to the outdoor pool through the wall so it was extremely cold and the water was cold. Therefore, my kids were not able to swim. I also found the valet parking very inconvenient. We were told we had to pay $27 a day for valet parking and no self parking option on site. Honestly on several occasions we had to call or text for our vehicle. On one specific occasion I did so then we waited out in the freezing cold with our kids for our car. They drove the car up and parked it in the middle of the road blocking traffic. I was putting my baby in the car seat and had people honking at me to hurry up. The room was basic. I feel like for a Hilton It was a mediocre experience. I was unimpressed to be honest.

I did not visit the pool.I did sit in the BBQ area for a short time,Because there was 3 of us in our room and there is only 2 chairs to eat at the table. While using that area. There was a Horrible Repeating Dinging sound I believe coming from the Hot Tub. Not relaxing at all. The kitchencould use a mixi g bowl and a Large Bowl.The Knife was super dull for cutting. Over all a Great Stay and even better the new Link App. for transportation.