Is parking available at the hotel?

Yes, free self-parking is available on-site, although it is limited.

What type of breakfast is offered?

A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 20 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available at the hotel?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary.

Where is the hotel located in relation to local attractions?

The hotel is located 0.5 km from the Colorado Welcome Center at Cortez and within a 10-minute walk of several local attractions, including the Clay Mesa Art Gallery and Studio.

Is there a swimming pool at the hotel?

Yes, there is a seasonal outdoor pool available, which will be open from June 1 to September 1.

Best Western Turquoise Inn & Suites in Cortez

Average nightly price at Turquoise Inn and Suites Cortez near Mesa Verde by month, last 12 months (USD)
Month	Average price
January	$63
March	$100
April	$100
May	$100
June	$99
July	$100
October	$124
November	$89
December	$54

What guests think

At Best Western Turquoise Inn & Suites, reviews describe an older, budget‑friendly property with notably welcoming staff and a generally satisfactory free breakfast, but also highlight uneven upkeep and reliability issues that lead to mixed experiences between visits.

Many guests appreciate the convenient location for Mesa Verde and town amenities, as well as roomy suites and comfortable beds. Recurring downsides include pools and hot tubs often closed or under repair, intermittent hot water, dated fittings, and inconsistent housekeeping. Expect a straightforward stay suited to stopovers, but reliability of amenities can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pools and hot tubs are often closed or under maintenance; there are no elevators. Some guests also note untidy or worn outdoor areas.

Related guest reviews

8

Joyce

Jun 2, 2025

·

Stayed 2 nights

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

6

John

Jul 26, 2025

·

Stayed 5 nights

They are in desperate need of a remodel. Neither pool was open. The room for was out of square and was really hard to open. Tub didn't drain. Staff was friendly but over worked

6

Christine

Mar 14, 2025

·

Stayed 1 night

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

10

Casey

Apr 7, 2023

·

Stayed 1 night

We stayed here last minute with several families. The rooms were great and the bathrooms had been updated and were very new. Breakfast was good. Pool was closed for the winter (understandable) and the hot tub was also closed because of damage. Front desk was friendly and we didn't have any issues.

2

Lawrence

May 14, 2025

·

Stayed 2 nights

This is an aging motel that desperately needs a facility upgrade. The pool & hot tub were in repair; date unknown when it’d be available to guests. Then during our 2nd day/night, NO hot water available apparently to our room but not the whole motel. The staff have been pleasant and helpful. But the facility is a handicap for them.

4

Rebecca

Jul 8, 2025

·

Stayed 1 night

The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!

8

Linda

Sep 10, 2024

·

Stayed 2 nights

I love that the room floors are linoleum, rather than carpet! The suite size was wonderful! Misty at the front desk was extremely helpful. Biggest negative is that there are no elevators and it was difficult for us to bring our bags and cooler up the stairs. Also the refrigerator was not working, but Misty fixed it. (It was unplugged in a cupboard after being defrosted.)

2

Sandra

Sep 11, 2024

·

Stayed 1 night

Brother phone worked. One had sticky coffee all over it . I called front desk on my cell and was out on hold 15 minutes. Twice. . The bed was horrible. The pool was filthy. Green, you could see trash and particles floating on it. You could see where it was wiped the last time it was cleaned. It had moss. Really gross and I got this hotel for the pool. It was really gross.

8

Ashley

Jun 15, 2025

·

Stayed 2 nights

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

6

Ray

Jun 24, 2025

·

Stayed 2 nights

The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.

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Cleanliness

Cleanliness is inconsistent: many describe clean rooms, while others report dirty floors or linens, leftover items, and occasional pests. Maintenance issues like clogged drains also appear.

Related guest reviews

8

Joyce

Jun 2, 2025

·

Stayed 2 nights

Advertised swimming pools. The outside pool was empty and a disaster. Didn't look like anybody was working on it. Inside pool had water in it but was closed. It probably stays that way. The floors in the room were filthy. I go barefoot in my feet turn black.

4

Rebecca

May 12, 2025

·

Stayed 4 nights

The room was nicely redone. Unfortunately we found rodent droppings under the counter when my husband accidentally dropped his key card and went to pick it up. Otherwise we wouldn’t have known about it. There were 3 propane grill tanks in the courtyard. We didn’t know if they were empty or not which made us feel unsafe. The outside was run down but with the way the rooms looked I believe they were waiting for the summer to fix up the outside and courtyard. There were some sketchy people across the street from the hotel that my husband didn’t like cause we have a fairly nice vehicle and he was concerned that they may try to come and mess with our vehicle at night.

10

Linda

Dec 29, 2024

·

Stayed 1 night

The room was clean and spacious! It was quiet and comfortable and had everything we needed for our stay.

6

Stephen

Oct 17, 2025

·

Stayed 1 night

The rooms were older. They were surface clean but we found a toe nail on the clean bed sheets. Pretty Gross. Breakfast was decent for what was offered and the staff were very attentive.

2

Nancy Kathleen

Jun 24, 2025

·

Stayed 1 night

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

10

Lisa

Dec 30, 2024

·

Stayed 1 night

This is a clean and well organized hotel. We stay here on our travels through Cortez, always a comfortable room, comfortable bed. Warm in winter, cool in summer. Breakfast is convenient and fits the bill. Nice staff, safe property.

10

Jane

Sep 21, 2024

·

Stayed 1 night

The bed was comfy! The room was clean and spacious. Staff was friendly. Property was clean and felt safe. Great location! Would recommend!!

4

David

Jun 9, 2024

·

Stayed 1 night

It has been a few years since I stayed at a Best Western hotel. If this is representative of what can be expected at a "Best Western" then the brand should not be trusted! Dirty, Bugs, room smelled like urine, run down inside and out

10

Jill

Dec 27, 2024

·

Stayed 1 night

The room was updated and very nice. The staff was great and helpful. We would definitely stay here again.

10

Lauryn

May 29, 2025

·

Stayed 1 night

Wonderful stay! The room was clean and the breakfast was really good!

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Rooms

Rooms are often spacious and comfortable, with some renovated suites, but many feel dated with small or awkward bathrooms, noisy HVAC, and occasional Wi‑Fi issues.

Related guest reviews

8

Owen

Mar 23, 2025

·

Stayed 2 nights

Very few guests and I was put right below a roudy family up and banging from 6am to 10-11pm.

6

Susan

Apr 13, 2025

·

Stayed 1 night

Rooms need to be updated. My room door looks like someone has tried to break into the room. It was difficult to use the deadbolt. There is limited space for the toilet, which is squeezed between the wall and sink. Lightbulb didn’t work on desk lamp. Breakfast was good and extensive—just need some fruit.

8

Tom

Nov 4, 2024

·

Stayed 1 night

Overall an excellent experience, except that the fan/heater/a-c motor was noisy. Not terribly loud, but enough to be annoying. I doubt the unit made this much noise when new; they need to service or replace these units.

8

Adie

Sep 14, 2025

·

Stayed 1 night

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

8

John

Sep 26, 2024

·

Stayed 1 night

Could never get Internet connection despite being on the local network.

10

Kathleen

Jun 7, 2025

·

Stayed 2 nights

Very nice room. Beds were comfortable. We were in a family room with pullout couch so it was nice to have the separation between the two areas. Kids were disappointed the pool was down but other than that it was a great place to stay.

6

Doug

Sep 30, 2025

·

Stayed 1 night

Was clean bed was comfortable very small bathroom. Older hotel but room looked like it had been remodeled.

6

Marcy

Jul 3, 2023

·

Stayed 1 night

We were driving and made a last minute stop here. It was one of the only places with availability. The front desk was very friendly. We were glad it was just one night. The room was very dated. The A/C units were very old and loud.

6

Kevin

Nov 5, 2024

·

Stayed 1 night

Great staff! Room was clean but dated. Toilet was small & low to floor.

6

Stephen

Sep 12, 2025

·

Stayed 2 nights

The toilet and bathroom vanity were very low, almost kindergarten size. Other than that, the place was comfortable and convenient to get around.

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Service

Service is frequently praised as friendly, accommodating, and solution‑oriented, including upgrades and problem resolution. However, a few guests cite poor check‑in experiences or unfulfilled credits.

Related guest reviews

10

Carrie

Jun 15, 2025

·

Stayed 1 night

Misty who checked us in was very friendly and had excellent customer service.

2

Nancy Kathleen

Jun 24, 2025

·

Stayed 1 night

When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.

8

Adie

Sep 14, 2025

·

Stayed 1 night

Super friendly staff. Large room. Comfy beds. Decent breakfast. No complaints! Great price!!

10

Patrice

Dec 23, 2022

·

Stayed 1 night

Excellent check in. Friendly and helpful staff. Would definitely stay again

8

Tracy

Sep 27, 2024

·

Stayed 1 night

The staff was very helpful and friendly.

8

Andrea

Jun 12, 2025

·

Stayed 2 nights

Staff were outstanding

10

Tyren

Jan 9, 2023

·

The reception desk was exceptional. Super friendly and helpful. The property is right on the main street within walking distance of anything you'd need. The room was clean and quiet. Overall, we were very happy with our booking!

4

Calista

Sep 30, 2025

·

Stayed 1 night

The place was fine but checking in was terrible. We had a reservation which the girl at the desk was able to find and confirm but she couldn’t process the payment. She said it wasn’t our card but an issue with the third party provider but couldn’t elaborate other than their card wouldn’t work. We were asked to step out of line and contact the 3rd party provider (TPP). We did this via chat but felt that wasn’t our job. When they called her to resolve the issue, she had people in line so she asked the TPP to call back in 10 minutes. She checked all those other people in then said she’d help us and asked if we contacted them. We said yes and called her out for asking the TPP rep to call back. She asked what I wanted her to do and I advised “Solve the problem and let us go to our room.” Without talking to anyone the issue magically cleared up. We will not stop there again. Terrible customer service!

8

Jose

Feb 10, 2024

·

Stayed 1 night

When asked about my pet allergy, the desk clerk immediately up graded our room to a safe one at no charge. Very pleasant to work with.

4

Karin

Jun 19, 2025

·

Stayed 1 night

Minuses: Member of housekeeping staff unexpectedly opened door unannounced and without knocking, and leftover food container was found in mini fridge. Pluses: Front desk manager was extremely understanding and apologetic, and was helpful in finding us another hotel to go to.

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Location

Convenient location on the main road for Mesa Verde and town services, with shops and restaurants within walking distance for some. Traffic noise is mentioned occasionally.

Related guest reviews

8

zack

Apr 30, 2024

·

Stayed 1 night

ok hotel on the main drag, lots of traffic noise

10

Luis

Nov 16, 2024

·

Stayed 1 night

Good location

8

Molly

Oct 13, 2024

·

Stayed 1 night

Excellent value. Comfortable, basic accommodations for a one night pass-through stay. Short walk to several local restaurants. The room was quite large. The front landscaping under the property sign could use some sprucing-up for better curb, appeal.

10

Wyatt

Sep 13, 2024

·

Stayed 1 night

Excellent service couldn’t ask for more. Walkable distance and great parking

6

Tamara

Jul 10, 2024

·

Stayed 2 nights

The proximity to Mesa Verda was a huge plus.

8

Keith

Jul 29, 2025

·

Stayed 1 night

Hotel was fine for our needs for visiting Mesa Verde NP. Although we’d booked this property about 5 months before we arrived, on check in we were informed that the one we’d booked wasn’t available so they put us into another room. The one we were put in was possibly better than the one we’d originally booked fortunately but couldn’t understand why we hadn’t got what we’d booked anyway seeing as it was so far in advance. The girl on the front desk didn’t seem like she could be bothered anyway to give much of an explanation. Plenty of free parking. The free breakfast the next morning was good enough to give a good start to the day as well.

10

Thom

Jan 5, 2025

·

Stayed 3 nights

Have been staying here almost every year during snowmobile season and have always had a great experience. Friendly, clean, competitive rates. Good location. Would definitely recommend.

8

Jim

Sep 20, 2024

·

Stayed 2 nights

Good location, near restaurants and shoping. Good breakfast

8

Dennis

Jul 6, 2023

·

Stayed 2 nights

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

10

kathryn

Jul 4, 2024

·

Stayed 1 night

Very clean and nice staff but a little far from down town

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Dining

Breakfast is commonly rated good with hot options and variety. Several reviews note it can run out, be average, or miss on quality at times.

Related guest reviews

6

Christine

Mar 14, 2025

·

Stayed 1 night

Location was convenient. Ran out of breakfast items and did not refill. Maid service tried to come in to service room at 8:30am while still there. No elevators.

6

Linda

Apr 12, 2025

·

Stayed 2 nights

Overall met minimum needs. Rooms were clean. Not able to lower temp inside to desired level. Common area need work for cleaning. Breakfast menu, item replacement needs improvement.

10

Franz

Dec 10, 2022

·

Stayed 19,329 nights

Good hot buffet breakfast

4

Frank

Jul 10, 2024

·

Stayed 1 night

The indoor pool was not operating and the outdoor pool is (from the pictures) deceptively small. The breakfast terrible - the waffle batter came out like water - almost certainly wasn't refrigerated. I would find alternative accommodations in Cortez, I sure wish we had.

10

Lauryn

May 29, 2025

·

Stayed 1 night

Wonderful stay! The room was clean and the breakfast was really good!

8

Casandra

Jun 10, 2025

·

Stayed 3 nights

This hotel was nice. The room was the perfect size for my family. Breakfast was good. We stayed for 3 nights and I could tell the staff cleaned my room daily and provided fresh towels.

6

TERRI

Jul 22, 2024

·

Stayed 1 night

Lots of noise above us. The breakfast was poor

10

Jane

Sep 19, 2024

·

Stayed 1 night

The staff is friendly. Breakfast had great variety. Hostess was efficient! The bed was very comfortable and our room was quiet.

8

Ashley

Jun 15, 2025

·

Stayed 2 nights

The property is showing its age. I booked in April, and it’s my fault I didn’t check back before my trip. I specifically wanted a property with a pool, but the pool is closed at this time. It’s not even filled up. We liked the breakfast and spacious room. The staff was friendly. The area outside the rooms was dirty and could use attention.

8

Dennis

Jul 6, 2023

·

Stayed 2 nights

Check-in staff was friendly. Check-in cookie was a nice touch. Room itself was serviceable. Too old to be considered fresh, too new to need remodeling. Breakfast consisting of scrambled egg, pork (sausage the first day, bacon the second), potatoes, biscuits, gravy and make-your-own waffles was pretty good. Location on the main drag and across from a supermarket with gas station was super convenient.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $75
18 $70	19 $77	20 $75	21 $73	22 $75	23 $71	24 $72
25 $75	26 $87	27 $74	28 $78	29 $74	30 $77	31 $69

Su	Mo	Tu	We	Th	Fr	Sa
1 $47	2 $51	3 $58	4 $59	5	6 $57	7 $58
8 $52	9	10 $51	11	12 $60	13	14
15 $53	16 $54	17 $55	18 $56	19 $55	20 $53	21 $55
22 $50	23 $56	24 $55	25 $48	26 $56	27 $60	28 $49
29 $50	30 $55

Turquoise Inn and Suites Cortez near Mesa Verde

Prices for Turquoise Inn and Suites Cortez near Mesa Verde

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 Queen Bed

Standard Room, Multiple Beds

Room, 1 Queen Bed, Accessible

Guest reviews of Turquoise Inn and Suites Cortez near Mesa Verde

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Turquoise Inn and Suites Cortez near Mesa Verde

Prices for upcoming dates