Tyrone House

The property was clean and tidy and couldn't be faulted. The problem was with their check in procedure. Phone a number which took nearly 20 minutes to get answered requiring repeated redialling. After getting the key to the room, it turned out the wrong key had been put in the keysafe box.....so... another phone call to their help desk, this time taking 25 minutes to eventually get answered. Once that was finally sorted out, all in all over 45 minutes, i ended up being late for my appointment which i had travelled there to attend. Not impressed !! The room was absolutely fine, but the helpline left a lot to be desired unfortunately.

Was okay wanted some extra pillow and they got them delivered the same day which is good. Only issue I had was the photo of the bathroom shown on Expedia was actually one of the shared ones and the en suit was completely different. Thogun it has a lovely heated mirror with blue tooth. Just swipe your hand next too it and it comes on.

The property was very cold. I texted for the heating to be switched on, but there was no response. Overall, the heating was turned on for three hours a day. Also, the room just has a bed—no place to sit. So, if you don't mind sitting on the bed (and breaking your back) or being outside the room, then it is okay.

The property is very clean and well kept. You are given towels and you have full use of the kitchen. Bed was very comfortable. I'd like to recommend this to the owners of the property: Put a towel in the kitchen. You have to call them so they can give you a code to the key, it'd be so much convenient to maybe add a whatsapp option or even email as not everybody has a UK phone number and not everybody can communicate in English.

Warm and cosy at Tyrone house. Very ckean and a comfy bed