Is parking available at the property?

Self parking is available on-site for a fee of USD 15 per night, which includes in/out privileges. There are both covered and uncovered parking options.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee ranging from approximately USD 9.50 to 13.00 per person.

What are the standard check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Complimentary area shuttle services operate within 2 miles of the property. Guests can arrange transfers by contacting the front desk.

What accessibility features are available for guests with disabilities?

The property features elevators, step-free entrances, and wheelchair-accessible facilities including the registration desk, public areas, and some rooms. Limited wheelchair accessibility is available.

What is the location of the property in relation to key landmarks?

Located in Northeast Park Hill, the hotel is within a 10-minute drive of Stanley Marketplace and Denver Zoo. It is approximately 5.7 miles from the Colorado Convention Center and 6 miles from the 16th Street Mall.

Does the property have a swimming pool?

The hotel features an outdoor swimming pool, which is operational seasonally. Guests can enjoy pool sun loungers during their stay.

What are the policies for guests staying with children?

Children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Holiday Inn Denver East

Average nightly price at Holiday Inn Denver East by IHG by month, last 12 months (USD)
Month	Average price
January	$95
February	$91
March	$90
April	$151
May	$103
June	$129
July	$140
August	$116
October	$112
November	$95
December	$89

What guests think

Reviews of Holiday Inn Denver East by IHG describe friendly staff and convenient access to Denver and the airport, but frequent complaints about paid parking, inconsistent water temperature and pressure, and maintenance issues with pools, hot tubs, and air conditioning.

Cleanliness feedback is mixed, with many finding rooms tidy and beds comfortable, while others report stained carpets, pests, or sewage-like odors. Rooms tend to run small and can be noisy near the road, but balconies and city or mountain views are a plus despite stiff sliders or missing furniture. On-site dining and a bar are convenient yet often considered pricey, and breakfast usually isn’t included; secure access is a plus. Expect a convenient stay with helpful staff amid trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are inconsistent: guests repeatedly mention paid parking with confusing or inconvenient garage access, and frequent problems with the pool and hot tub (cold, dirty, or out of order). The gym is small and can be warm, elevators can be slow, and security key access is appreciated.

Related guest reviews

8

Nancy

May 18, 2025

·

Stayed 2 nights

Very nice property. Great security. Pool was not working and the staff was indifferent about any compensation for this like points, fee parking or a meal. I was surprised by the required parking fee. I didn't recall seeing that anywhere.

8

shannon

Aug 20, 2025

·

Stayed 1 night

The hotel was newly renovated and looked nice, the pool was small and dirty and you had to pay for parking which we didn’t know till we got there

6

Stepheny A

Sep 2, 2025

·

Stayed 3 nights

Pool was freezing. Check in they didnt explain things. Parking was nuts. Make sure you bring earplugs the rooms are small and the air-conditioning was LOAD. Traffic outside was load. It was either way cold or way hot.

4

Kimberly

Jul 20, 2025

·

Stayed 1 night

Check in was late, rooms were not ready; then check-out was enforced. Stains all in the carpets. Water wasn't work - no ice machines, jets broken in the whirlpool near the pool. Other messages sent in advance about check-in requirements but no heads up on these things impacting all guests. Overall, not great.

8

Laura

Aug 5, 2024

·

Stayed 1 night

Very warm in common areas altho room was cool. Parking? Kind of sketchy. Very nice checkin staff. Room Was clean and sufficient for what we needed. Worst part was only 2 working elevators so often a long....wait.

8

Adrian

Aug 29, 2025

·

Stayed 4 nights

We liked having an outdoor pool, unheated and in some disrepair. The exercise equipment was good, no air conditioning however. The ice machine on our floor was out of order, and needing a key card to stop on another floor made getting ice a challenge. The carpet in front of our frig was very stained and looked dirty, not very appealing. The on site restraunt was ok. You need to use a credit card to purchase snacks/pop so be ready for that. It is close to shopping and sights and easy to get around town.

10

Nicole

Aug 1, 2025

·

Stayed 3 nights

I was worried about reviews but was really blown away once we arrived. Room was so clean and comfortable! Every room has a balcony view. You can avoid daily 15$ parking by parking outside of the hotel gate- not far at all. Staff was SO helpful with my many questions >_< lovely pool and gym. Wouldnt recommend breakfast, it was a lot of money for what would normally be free at other hotels. Odd. Otherwise this place was wonderful.

8

Nicole

Jul 28, 2025

·

Stayed 3 nights

When you first walk in, the hotel is amazing. Front desk staff was nice and efficient. $15/night for parking seems a bit excessive. The pool was freezing and the hot tub was warm at best, like a bath. The room was decent, beds were comfortable enough. The thermostat on the wall never went below 72 despite having it set to 65. Wallpaper was coming off in the bathroom and the water pressure left a lot to be desired. Breakfast price was steep for a buffet, but kids eat free so that was a huge plus. It’s not a bad hotel, it does feel old though. Get the job done for our trip so I can’t complain!

10

Stephanee

Sep 10, 2024

·

Stayed 2 nights

Love that you need key access to go in the elevator and in and out

4

Suzanne

Jul 12, 2025

·

Stayed 1 night

Pool was freezing; hottub was barely warm and no jets, lobby/areas outside the room were hot and humid, no AC

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Cleanliness

Cleanliness is mixed: many guests found rooms tidy, but others reported stained carpets, lingering odors (including sewage smells), and occasional pests. Housekeeping during stays can be inconsistent.

Related guest reviews

2

Anne

Oct 10, 2024

·

Stayed 1 night

The lobby and restaurant smelled like sewage and I was disgusted by this hotel. The shower wasn't clean and the drain was clogged. I didn't notice the shower was dirty until I stepped in and I could feel the dirty, sandy, gritty, disgusting tub. I brought it to the attention of one of the employees when checking out and he didn't seem to care. Please look elsewhere for your stay in Denver. It's very disappointing that I see reviews from 3 weeks ago with the same problems I experienced. I'm only giving a 1 star so I can warn others to look elsewhere.

8

Francisco Javier Delgado

May 20, 2025

·

Stayed 2 nights

Rooms very noisy, you can hear the noise coming from the street and the carpet seems to be not so clean.

10

Hiluriste

May 19, 2025

·

Stayed 1 night

I had a great stay at the Holiday Inn Denver East. One of the things I appreciated most was the secured parking garage—it added a strong sense of safety. Access to guest floors required a key fob through the elevator, which I found to be an excellent security feature. The room itself was very clean and well-stocked with amenities such as lotion, body shampoo, and a hair dryer. The on-site restaurant was a nice bonus, offering convenience and quality. The front desk staff was especially welcoming and provided excellent customer service throughout my stay. The location was also ideal—not far from Denver International Airport (DIA) and only about a 15-minute drive to downtown Denver, which made exploring the city easy. Overall, I had a positive experience and would definitely recommend this hotel to others visiting the area

8

Emory

Sep 28, 2025

·

Stayed 1 night

It was good. The rooms were clean and beds were comfortable.

10

Marcos

Aug 26, 2025

·

Stayed 4 nights

Clean. Good staff.

6

Beth

Jul 24, 2025

·

Stayed 3 nights

Expedia tells you breakfast is free at Holiday Inn, and then you find out that it's ten dollars and the Holiday Inn clerk says, "We called Expedia and told them to take this off their website, but they haven't done it yet." This is false advertising that is, of course, gainful to both Holiday Inn and Expedia, but the customer is expected to pay and bear the brunt of their false advertising. No apology nor recompense was offered to me. Carpets in the room are dirty and need shampooed.

4

Isabel

Jan 7, 2025

·

Stayed 4 nights

The stay was ok. All staff was super kind. Amenities were ok and cleanliness was lacking.

2

Tara

Oct 19, 2024

·

Stayed 1 night

The hotel smelled like sewage. We checked in, stayed 30 minutes and left and stayed elsewhere. The room was shabby . The surrounding area was run down. Surprise fee to pay to park. Staff was very friendly but I would not recommend this hotel or come back ever again.

2

TaTiana

Aug 13, 2025

·

Stayed 1 night

Very disappointing for a Holiday Inn, unexpected fees. Walls were dirty and pieces of the ceiling hanging, our room smelled like smoke. Hopefully they get a renovation done sooner than later.

4

AJARREE

Oct 26, 2025

·

Stayed 1 night

Out room had a total of 4 roaches

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Rooms

Rooms are generally small and somewhat dated, with some traffic noise; balconies and city or mountain views are a highlight, though sliding doors can be hard to open and often lack furniture. Beds are often comfortable, but AC units can be loud or ineffective.

Related guest reviews

6

Elizabeth

May 18, 2025

·

Stayed 2 nights

Overall stay was ok. I would stay again if I had to. The noise on the north side of the hotel as bad. It must be near a fires station as I heard multiple sirens during the night and cars revving their engines at 2:30 in the morning. Our mattress had a sink hole on my side of the bed. Other than those two issues not too bad.

6

Jared Michael

Aug 24, 2025

·

Stayed 3 nights

Old fixtures and ac runs very loud

8

Francisco Javier Delgado

May 20, 2025

·

Stayed 2 nights

Rooms very noisy, you can hear the noise coming from the street and the carpet seems to be not so clean.

10

Brielle

Aug 16, 2025

·

Stayed 3 nights

I liked the bed it was comfy. It was also nice and quiet.

8

Hayden

Aug 30, 2025

·

Stayed 3 nights

Hotel was great the area it was in wasn’t bad the hotel felt safe the staff where amazing the rooms were a little small and outdated and new linens didn’t seems fully clean when we checked in cause there was a food stain on one comforter in the room but overall amazing

6

Beth

May 23, 2024

·

Stayed 3 nights

The hotel is on a very busy street so those rooms facing are very noisy through the night. The clerks were helpful on moving me to a quieter room on the opposite side. Hotel is conveniently located for what we were doing. It struck me as a tired building. Older decor, appliances, etc.

10

Paul

Jul 8, 2025

·

Stayed 1 night

The door to the balcony wasn't easy to open.

4

katie

Oct 16, 2025

·

Stayed 1 night

Upon arrival, I was informed that I would have to pay $15 a night for parking which was a downfall. Also, breakfast is not free. The bed was rock hard and there was a really loud noise every 10 to 15 minutes and we could not figure out what it was But it went off all night long. Rooms are very small. But the staff was very friendly. The hotel itself is really nice but would probably not stay here again. also, our room was facing a very busy road and you could hear the traffic all day and night.

10

Alice

Oct 20, 2025

·

Stayed 3 nights

We did not have breakfast. Enjoyed our stay, the view was beautiful, we got to see downtown Denver from our room.

8

Mitchell

Aug 17, 2025

·

Stayed 4 nights

While the property shows it's age, the renovations along the way have been decent. The room style and appearance was clearly updated in the last 5 years. However the condition of that update was not ideal. One corner of they had almost 3 feet of wallpaper peeling and buckling off the wall. The chair at the desk had a cigarette burn in it. The bathroom had very little water pressure and took a skill to flush the toilet and to rinse clean in the show. I was unable to adjust and control the constant-running AC, but luckily I prefer a cold room. Bed was comfortable. Views were nice. And the additional was furniture (chair, ottoman with side table, desk and chair, mini fridge) were great for getting work done from the room. Front desk staff was only mediocre. Barely acknowledged me when I approached. I asked specifically to have housekeeping visit while I was out the 3rd day (I had NOT received daily service). Front desk confirmed they would, but I returned to an untouched, dirty room. Final bit. I don't mind paying for parking, as it was only $15 for 4 nights. However, I was only able to park in the lot 1 of my 4 nights. Every other night I circled and all spots were full, leaving me to park on the street outside the fence. I asked to have that charge removed, but it seems it was only reduced by $5. All of this said, I would actually stay again. Location for my need in Denver is perfect, with easy access to the I70

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Service

Service is often praised as friendly and helpful at the front desk and restaurant. However, guests report slow or late check-in, upselling, and uneven problem resolution when issues arise.

Related guest reviews

10

Kaylee

Sep 22, 2025

·

Stayed 1 night

Front desk staff was absolutely amazing! So kind and helpful!

10

Giancarlo

Aug 29, 2025

·

Stayed 3 nights

The customer service at this hotel is A1. After a stressful morning Lorena was kind, patient, and understanding. And made my check in easy and quick. The staff paved the way for a fun stressfree vacation.I try to come to Colorado every 3 months because I just love the scenery and most of my fave artists/bands play here. Will def be coming back!

2

Robin Roy

Sep 1, 2025

·

Stayed 2 nights

The check-in was late by 40 mins and no apologies or any perks offered.The A/C is not working and after complaining multiple times in 2 days , even after DND Board was put the housekeeping knocked the door 3 times in the morning, did not have sleep at all because of the A/C.

10

Nicole

Aug 1, 2025

·

Stayed 3 nights

I was worried about reviews but was really blown away once we arrived. Room was so clean and comfortable! Every room has a balcony view. You can avoid daily 15$ parking by parking outside of the hotel gate- not far at all. Staff was SO helpful with my many questions >_< lovely pool and gym. Wouldnt recommend breakfast, it was a lot of money for what would normally be free at other hotels. Odd. Otherwise this place was wonderful.

10

Sondra

Aug 21, 2025

·

Stayed 2 nights

Excellent Customer Service

10

Don

Jun 20, 2024

·

Stayed 3 nights

The room was very spacious and clean. The bed was very comfortable. The hotel is in a very convenient location, not far from the airport or downtown and it’s easy to get to Mount Blue Sky. Most importantly the staff all over the hotel is very kind, friendly, courteous, hard working and professional. The only hiccup was Tuesday morning at 7:00 am. That is the time they cleaned out the grease from the kitchen, using these big trucks that are very noisy and put out a very gross sewage smell. This is not something one wants to experience at 7 am.

10

Dale

Aug 22, 2025

·

Stayed 3 nights

They were courteous and polite also professional. They checked on me everyday to make sure I had everything I needed.

6

Nicole

Sep 23, 2025

·

Stayed 2 nights

It took 30 mins to check in. There was one person at the desk who went to get a manger and they worked together the whole time. Then another lady was at the second computer ignoring everyone. They finally went and got another person and it took him 10 mins to log in. Instead of offering a comp or something he asked if we wanted to buy our breakfast buffet for both days, we only ate it one day, and was not a fan. Oh and they charge for parking. So every up charge you can think of. The room was ok they redid the furniture and left the ancient paint. The ceiling was a weird yellow color, and the balcony had no furniture. I would stay again if it was the only choice, but there are much better places for this price without all the add ons.

10

Lucilla

May 24, 2025

·

Stayed 1 night

The hotel staff was great and it was in a convenient location!

2

Eric

Mar 23, 2025

·

Stayed 1 night

We left some hanging clothes in the closet. We realize this when we got home. There were people in our party, still at the hotel and the staff would not accommodate the other people in our party to bring our clothes back. They also refused to answer the phone for three days in a row. It is a nice facility, but the customer service is horrible and the staff are unfriendly.

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Location

Location is convenient for reaching downtown, the airport, and nearby shopping or transit, but several guests noted road noise. Some reviews raise concerns about homelessness and safety in the immediate area, while others appreciated the hotel’s on-site security.

Related guest reviews

10

dustin

Aug 25, 2025

·

Stayed 2 nights

Very accessible to downtown Denver.

10

Phuong-Anh

Aug 31, 2025

·

Stayed 1 night

Convenient location to everything

8

Kevin

Aug 7, 2025

·

Stayed 5 nights

Hotel itself was nice. Lots of homelessness around the hotel

10

Ogheneruno

Sep 14, 2024

·

Stayed 2 nights

Close to a bus stop which made traveling around Denver better

8

Lakeisha

Sep 20, 2024

·

Stayed 3 nights

Hotel staff was amazing. Enjoyed our stay. The area outside of the hotel was a bit dirty, but can be expected for life right outside of the city.

10

Heather

Jul 8, 2025

·

Stayed 2 nights

It was very easy to find from the denver airport. Close to mile high stadium and denver zoo. Lots of dining and shopping options nearby

10

Shaun

Aug 10, 2025

·

Stayed 3 nights

Great location

8

James

Jul 20, 2025

·

Stayed 2 nights

Bit far from town

8

Julie

Aug 22, 2025

·

Stayed 3 nights

Overall great experience. Rooms are smaller than average but nice. Parking is an issue. Staff is amazing. Loved the balcony. Area is easy access to everything but at night the local 7-11 is not safe. Safe facility with key entry access to all areas.

10

Yosbania

Sep 11, 2024

·

Stayed 1 night

Convenient place to stay and not far from airport and other activities.

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Dining

The on-site restaurant and bar are convenient, with several compliments on food, but breakfast is typically not included and prices feel high for the quality. Service quality varies between meals.

Related guest reviews

10

Tammi

Aug 3, 2025

·

Stayed 2 nights

Restaurant onsite has great food and service :)

8

Rebecca Ann

Aug 31, 2024

·

Stayed 4 nights

Hotel shuttle was great for getting to Central Park Station. And Good Breakfast and restaurant in hotel was very convenient and good food.

10

vidal

Oct 23, 2024

·

Stayed 3 nights

Everything was amazing except for one thing and that was the staff at the onsite restaurant did not provide good service. Please note that centiment was shared by many guest as we all had terrible service. The service was a little better at dinner but the breakfast service was bad both times we ate there. Other then that the staff was amazing and very accommodating. I loved it and can't wait to go back.

8

Mark

Jul 25, 2025

·

Stayed 2 nights

The hotel was fine. The beer machine in the lobby looked like fun but was always broken. Our first room smelled badly of cigarette smoke but they moved us. The TV was not smart and was awful to use and the WiFi was unusable. They did give us a late checkout which was nice. The restaurant breakfast looked like a continental breakfast and was $15 each which I thought was ridiculous. Otherwise it was good enough.

4

Joann

Aug 14, 2025

·

Stayed 1 night

It was filthy. I paid for 2 breakfast @ 17.00 each. It said you had a restaurant that we would be dining in fir breakfast. In reality it was a continental breakfast at best. For 17.00 i was expecting a descent breakfast, not fake eggs. Very disappointed.

10

Lindsey

Aug 7, 2025

·

Stayed 2 nights

The food was great . Loved the bar area ..and their breakfast was freshly hot & delicious. Staff was helpful and friendly. I'recommend to my friends n family for a comfortable stay at the Holiday inn Denver East.

8

Dan

Jul 3, 2025

·

Stayed 1 night

Excellent breakfast and a great hostess. Pool was nice

6

rebecca

Jul 28, 2025

·

Stayed 2 nights

This is not a comfortable hotel to stay at. Design of the building is inconvenient. Most Holiday Inns include free breakfast. This one you have to pay15$ for the same thing they serve on the continental breakfast that are free.

8

Nicole

Jul 28, 2025

·

Stayed 3 nights

When you first walk in, the hotel is amazing. Front desk staff was nice and efficient. $15/night for parking seems a bit excessive. The pool was freezing and the hot tub was warm at best, like a bath. The room was decent, beds were comfortable enough. The thermostat on the wall never went below 72 despite having it set to 65. Wallpaper was coming off in the bathroom and the water pressure left a lot to be desired. Breakfast price was steep for a buffet, but kids eat free so that was a huge plus. It’s not a bad hotel, it does feel old though. Get the job done for our trip so I can’t complain!

8

Jose Manuel

Jul 28, 2025

·

Stayed 2 nights

1. i didn't like the fact that the customers have to pay for overnight parking 2. no continental breakfast, i believe the overnight parking funds should accommodate at least some Danishes with your free coffee

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Holiday Inn Denver East by IHG

Prices for Holiday Inn Denver East by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Balcony

Suite, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Standard Room

Standard Room, 1 King Bed, Accessible (Mobility)

Premium Room, 1 King Bed, Balcony, Mountain View

Premium Room, 2 Queen Beds, Balcony

Premium Room, 1 King Bed, Mountain View

Premium Room, 2 Queen Beds, Mountain View, Corner (Furnished Balcony)

Guest reviews of Holiday Inn Denver East by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Denver East by IHG

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