Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

After a long day of air travel it would be nice to have a cold beverage when you get to your room but unfortunately this hotel had no ice machine. For $200/night you would also expect the desk clerk to give you a granola bar even though you missed the cutoff time by five minutes. Hotel rates in Fort Lauderdale are ridiculously high. If staying the night before a cruise you probably would spend less with a room and taxi ride from MIA than the overpriced FLL hotels many of which have no airport shuttles.

House keeping only after 7 days unless you pay a fee, pickup and change your own linen from front desk. Brink your own garbage to disposal room. Elevator only works half the time having to use stairs. Bathtub does not drain. AirCon very noisy. Breakfast offered is like a connivence store, packaged muffins, fruit bar, packaged oatmeal and coffee. No airport shuttle available, pool or gym. Refused refund as booked by third party (Expedia). I stayed 8 but wanted out by 2! Avoid..

All elevators out of service. No hair dryers in rooms. Continental breakfast was an embarrassment. Overall a dump.

No hot water. Free "breakfast" was coffee, muffins, and hard boiled eggs wrapped in sealed plastic and maybe some fruit if you get there early. There is zero outside area. No chairs, no benches, just gravel and 2 overgrown potted plants next to the parking lot. Rooms are spartan and beds are not queens. Towels are small, no conditioner, and you have to ask for a coffee maker. Not sure if it comes with coffee. Lobby is tiny with 2 small benches. Elevator was broken for 2 of 3 days. Pluses include some covered parking and the AC worked. Also close walking distance to stores and restaurants which allows you to escape the pedidenturary feel of the place.

With no amenity to offer (no airport shuttle, no ice machine, no pool and a couple other things that didn’t really pertain to us), we found the price to be a bit high. Checked the hotel next door and much nicer and by the time transport to and from airport was added it, next door was cheaper since they had a free shuttle. But the staff(understaff) was very nice.

What I didn't like was that outside the hotel there was a bad smell of plumbing very close to the main entrance.

No shuttles were provided anywhere. The bathtub did not drain and it need to be fixed

Close to airport and cruise port. Lots of restaurants, grocery store and shopping within walking distance. There is NO AIRPORT SHUTTLE however it was advertised on expedia website that there was. Fortunately we had called ahead to find out the procedure for a pickup and were informed that they had no shuttle.

It was an average stay. Room was nice but we went there for the kitchen & they were out of kitchen supplies we needed so we had to run to the Dollar Store to get supplies. Elevator was out for a short period while we were there. Nothing else was wrong with the room & it was convenient for where we needed to be.

Half the parking lot was closed off due to repaving, wish that was told to us as parking was awful. Entire facility smelled of weed every floor and the elevators. Beds were so hard and the shower dripped the entire time. Was told I would be able to park for cruise and was never asked nor offered to extend parking so I had to leave and find somewhere else to park for the week.

This hotel should not be available for booking on hotel websites. It’s a low income apartment option tourist trapping people heading on cruises. It was infested with cockroaches, everything was moldy, rusted and the poorest quality. The pillows were completely flat, towels very small and stained. We reported the roach problem to the manager letting him know we saw multiple roaches in the room and we he said nothing and wouldn’t even look at us. Horrible experience. I feel disgusting having stayed there.

No on was available at the front dress at night Towels were spotted Roaches Stench in hallways

Room smelt like mold. Terrible bathroom and overall cleanliness. Would never stay again. Both elevators out of service causing an issue getting the the third floor.

Roaches in the room , it was beyond crazy. Multiple roaches on the walls and bed

The man who checked us in was so nice. We were staying one night in between cruises just to do laundry. 2 out of the 4 washers were filled with black water and couldn’t use, 2 out of the 6 dryer took our money and never worked. We did let the front desk know. Our room was discussing and did t look like it had been clean in weeks. The bathroom had black mold and we couldn’t wait to check out. We will never stay there again. It’s a shame as it was so close to the port, shopping and dining.

When we first arrived, front desk was nice. We checked in our hotel room didn't even get to unload our things from the cart when we noticed a baby roach crawling the wall. We killed it with our shoe and called the front desk. Later the same night seen dust spiders were on the tv stand. The whole entire stay we killed roaches. I have photos but it won't allow me to upload

Everything was so dirty that we had to put a towel in the tub to take a shower. Breakfast was a cup oif bad coffe and a cup cake. Never again.

There were a lot of cockrouges

I habe never seen so much dust on rolling chairs in my life. Along with a cockroach and two dead bugs on the wall. Couldnt discuss at checkout since there was no one at the desk. I waited almost 10 minutes.

The hotel is nothing like the pictures. Our room was very dirty. The flat sheet on the bed was poorly tucked in as the fitted sheet. The typical bed cover was very clearly upside down and backwards on the bed, and was the only blanket we had to sleep with. The entire hotel smelled like drugs. There was mysterious trash on the kitchen shelves. There was urine and stool on the front of the toilet. This hotel disgusted us.

It is good but one things of shower isn’t work on how I never think so hard struggle water not know how to this turn on so hard smh ok it is beautiful room is I love it soft bed and quiet ok tooo!

Dated

On the plus side, it is close to the cruise terminal and has nearby shopping and restaurants. On the minus side, the elevator was not always working and we had to carry our bags up to the 3rd floor. Water pressure in the shower was very weak.

Run down, moldy smelling, window blinds inoperable tv remote broken, toilet seat loose, noisy fan

Manager on duty Alex on reception was friendly and curtious. multitasking between front office, and housekeeping. I usually stay at Hyatt place close by Extended stay America good value, but minus the pool gym bar and cooked pre-manufactured breakfast. But other than that Extended stay America I felt a disconection between the glossy advertisments and the product. Good location, close to amenities. The hotel is like a motor inn, no vibe or atmosphere, no common areas. The rooms are spacious and beds comfortable, each room has a kitchenette great if you want to keep it simple. cooking items available clean from reception, Carabbas the italian restaurant next door was good and affordable.

First the good...location very close to Port Everglades for cruise depatures...but, the hotel is expensive, has a below average breakfast, has no ground floor rooms and the end rooms near 17th st are noisy with traffic sounds late into the night and again in the morning.

For the person who reads these reviews. The images are NOTHING like the room we stayed in. Super outdated, the a/c unit is disgusting, and the bathroom looked wiped down… thankfully our bed was nice and clean. Not worth the price we paid for one night ($200 ). Hopefully this location can clean up a little.

Upon check-in, front desk staff (Shaniqua) was excellent, Friendly & helpful. The room as extremely basic. No extra pillows, no blankets (just the sheets on the bed), no dishes, bowls, glasses, pots/pans, etc for the little kitchen area and NO coffee maker. Never stayed at “Extended Stay America” before so not sure if this is standard but I don’t know how someone can stay in a place that has nothing to offer customers. There were 2 small plastic glasses and the bathroom and that’s it! In fairness, perhaps if we were staying longer there might have been some kitchen items. But still no excuse for no coffee maker. Bed was very basic. TV was good. Window shade was torn. Expected more for $235 for the night.

No hot water in shower or sink

Wow! This is the most expensive place we’ve stayed. It was expensive because it’s by the port and spring break. No coffee maker or anything in kitchen area except a towel. Small shampoo and bar of soap in bathroom. Very thin coverlet on bed. Broken window. Stayed in 136 right next to busy road. Sounded like sleeping in the middle of a NASCAR track. Bare bones place. Won’t stay in an extended stay again.

Front desk staff seemed irritated when asked a question. Overall cleanliness was good.

Front desk employee was rude.

We arrived very late due to a delayed flight but we had previously been assured as long as we checked in by 2am we were ok. After landing we called multiple times to confirm that we were still on our way, but the phone just rang every time. We took our chances and taxied to the property. However nobody was around to let us in. We called the front desk with the phone by the door and still no answer. We called the reservation line and they said we could wait longer or we could go to another location. Someone did eventually let us in but in the 1.5 hours in the middle of the night we were stranded and unsure if we were going to have a place to stay. Very disappointed in this experience.

Fantastic staff members, helpful and very kind.

Rooms are self service. I had the staff open my door twice while I was in the room. Breakfast is coffee muffins yogurt fruit and granola bars. And coffee was usually out. The toilet was stopped up from day one. Towels were limited. Even room service came in to look in the room and never cleaned anything and never came back. Advertised room service and breakfast. Highly disappointed. They told me to take my own trash out to their trash room.

It was a fine place to stay overnight. The staff was kind and accommodating, however quite unorganized from my experience. I was put in a room that was still being cleaned, moved to another room and had someone knocking on my door in the evening and morning because they didn’t know I changed rooms. The bed and main area was clean. The bathroom definitely needed a deeper clean. Fingerprints on the door and soapscum in the shower.

Man at front desk was very helpful and suggested a few nearby restaurants.

A staff member knocked on the door while I was using the bathroom. The TV was on and with the bath fan going, was unsure it was my room and not the neighbors. Once my door was opened, I understood it to have been my room as confirmation. The staff member never announced themselves. When they opened the door, they blew past the lock. Were it not for the latch being across too, they would have walked in on me in the midst of using the bathroom. I find it troubling that a staff member would show up and Not announce themselves, that the key they use allows them to bypass a bolted lock (typical of a Manager's key), and the lack of Security associated with this Unprofessional approach. I urge management to review their policies and procedures, retrain the staff, and exercise added oversight to ensure higher levels of professionalism and security. When things like these go overlooked, it begs the question what else are they allowing to go on at this property. I shudder to think this might be the least they are up to.

Please protect and prioritize the safety of solo female travelers staying for extended stays. You cannot have maintenance breaking down the door to change a bed of an occupied room. The hotel front desk was contacted to request maintenance return to the room at a reasonable time; when I the female solo traveler is out of the room. I was told by the front desk agent the maintenance had to come in the room now! The agent was ver rude and I had to contact Expedia to call the hotel! It was after Expedia called a female agent knocked on my door inwhich I told her I’m packed and checking out. To make things worse I was not feeling well and partially dressed I was alone and felt completely violated, uncomfortable and unsafe.I am a hospitality industry owner traveling for business and this experience was the worse I’ve experienced in my over 20years of traveling. I had to cut my trip short and checked out immediately. As a business brand owner I must suggest that the staff needs proper guidance, and training! Contractors must also respect the integrity and privacy of guest. This experience was a personal wake up call and I rather spend more money and be safe than spend less and compromise on safety and security. I am grateful to Expedia to take action swiftly and relocate to a safer environment. I trust the Senior Management Team of Extended stay to do their part and correct the issue so no other female solo traveler will experience what I went through. All the Best!

Service took a bit to get help after a couple ring to get someone to check us in. Bathroom in one of the rooms booked was not cleaned but they were able to move us to another room. Overall stay was good!

A great location for the Cruise Port. Good service and nice room.

The price was reasonable and the room was spacious. The big advantage was being able to walk to the Princess cruise terminal. The "breakfast was minimal: some muffins and breakfast bars, for the most part. There are some Quaker oatmeal packages, as well as grits (just add hot water, which is available at the counter). Coffe and teabags are also available at the food counter, but not in the rooms.

Very convenient for everything. Transport, food , shopping

Stink outside de hotel

I liked how close the hotel was to Publix and the cruise terminal, however, I sometimes felt unsafe as a young female traveling solo. Staff was unresponsive at times and not always at the desk. They were helpful and polite when they were available though! A lot of homeless sitting under the parking area.

This was a horrible experience. I was in town for a conference and brought my wife. No one at front desk until you bring bell multiple times. Staff was unfriendly. “Breakfast included” amounted to choice of horrible oatmeal or soft boiled eggs entire property smelled like a sewage treatment plant. As soon as you got out of your car, you got hit with a stench that made you want to vomit. They put us in a room at the end of the hall at the front, right off 17th street. All night, you heard cars and motorcycles racing. Additionally, the AC in the room was as loud as possible. Finally, the cooktop was ancient, took forever to heat.

Great location close to restaurants and cruise port

Great location

Close to beach and airport

It was close to the convention center and walkable to restaurants and shopping. Plus it had parking and the room was comfortable.

Breakfast a joke. Puts in frig and microwave for extended stay. Cheap bed

The stay was fine and the service was fine. The included breakfast is just coffee and packaged muffins mostly. They didn't have regular coffee creamer. Just sweet ones. The people who worked there were very nice. The room was fine. Nothing extraordinary. Just a room. I would probably stay there again. In walking distance of restaurants and shops.

Not much in the way of normal facilities outside of the room. The room had a refrigerator/freezer, but absolutely nothing inside, not even ice trays (and there was no icemaker at the hotel). No cups, dishes, or flatware. The advertised "breakfast" was a muffin, boiled eggs and coffee/tea. Room was reasonably clean and bed was comfortable.

No hot water. Free "breakfast" was coffee, muffins, and hard boiled eggs wrapped in sealed plastic and maybe some fruit if you get there early. There is zero outside area. No chairs, no benches, just gravel and 2 overgrown potted plants next to the parking lot. Rooms are spartan and beds are not queens. Towels are small, no conditioner, and you have to ask for a coffee maker. Not sure if it comes with coffee. Lobby is tiny with 2 small benches. Elevator was broken for 2 of 3 days. Pluses include some covered parking and the AC worked. Also close walking distance to stores and restaurants which allows you to escape the pedidenturary feel of the place.

Very poor water pressure on shower and also they do not serve full breakfast though it's advertised as if there is complete breakfast.

The place is kept very clean and is very comfortable. The staff was friendly enough, as well. The only negative would be that the breakfast included option was limited to hot chocolate, coffee, and granola bars. However, it was a satisfactory experience.

Basic room and bathroom. The bathtub faucet was loose and took awhile to figure out how it turn it on and get hot water. No hair dryer but you are supposed to ask for one at the front desk. When I asked, they said they were locked away until housekeeping came at 9:00. They said they would deliver one then, but they never did. The breakfast was poor. Packaged foods with no taste and the coffee was very bitter.

First, there is no lobby. Second, they no longer offer the shuttle (main reason we stayed here). Third, the breakfast is grab & go. Fourth, there are no cups, etc in the kitchenette. Fifth, the beds & pillow are useless. Don’t bother staying here unless you’re desperate!

Clean nice place to stay without robbing the bank. Web shows airport shuttle but no shuttle. Web shows breakfast and grab a bag and go. The 6 mornings I was there I never a bag to go at 7am or when I left at 8am. Two mornings no coffee. Good coffee by the way. I have photo to share if I can.

I have to be honest, we only stay here due to the price being cheaper than the other hotels in the area and also evening close to the cruise port. The hotel needs a remodel, carpets in the hallway holds a very old smell. We went down for breakfast at 8:45am, there were no more eggs or yogurt left, breakfast was supposed to be over at 9:30am, lots of time to have refilled. Our friends went down at 9:10am and they still had not refilled any food. Staff did not even greet us when we arrived but I have to say the gentleman on checkout was a little more friendly.