Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

I would give it less if I could! Don’t stay here! Dirty dirty dirty! Animal feces all over the place and a very bad smell. I left earlier.

The elevator went out my husband and my mother are in wheelchairs. We were due to go to Walmart to pick up some things, but learned that the elevator was down and did not get fixed until the next morning, but we were iffy about that because he could not reach the maintenance guy for the elevator just so happened. I woke up at 2 AM to check to see if the elevator was working because we were here to get on a cruise boat and if the elevator was not working, I was gonna lose $7000 on a cruise that I have been planning for three years and it was a birthday Cruise and Mother’s Day for my mother and myself. Maintenance should be on call at all times and should answer their phone immediately when there is an emergency and not wait until hours and hours and hours later, I am disappointed in this extended stay all the extended stays I’ve ever traveled and stayed in were excellent

Good hotel for the price, however the breakfast is more of a snack and there is no vending machine.

Definitely not what the site shows as the hotel and rooms are worn out and need to be renovated. Elevators were not functional all weekend and unacceptable.

Serious problems: 1. Breakfast consisted of small plastic-wrapped muffins, child size yogurt, and coffee. Never seen such a nothing, and they claim it’s breakfast— rip off. 2- Room cleaned only once a week, even if you request after 3 days. Wish they had told us. Rip off. 3- and the worst… no extra toilet paper… one roll for 2 people per week. We asked, and were told they didn’t have any. Unbelievable, but this actually happened. Recommended action plan: sell to someone else because management has no idea how to run a business in hospitality.