Marriott's BeachPlace Towers

We requested a marina-view room with a balcony but did not receive it. Instead, we were given a beach-view room, which was largely obstructed by construction and not visible. The website states check-in begins at 4:00 PM, but our room was not ready until about an hour later. We were also not proactively notified and had to return to the front desk ourselves multiple times for updates. Additionally, the apps on the TV were not functioning during our stay. The courtyard area Infront also is heavily used by the homeless or people that seem to be strung out on drugs. I wouldn't recommend staying here, I was very disappointed with Marriot on this one.

Building was under a painting project so we could not use our sliding glass door or balcony. We were told that we would have a room on the back side of the building that wasn't under construction but when we arrived they told us that they only had rooms on the construction side.

Very nice room with beautiful ocean view. They were painting the outside of the structure and we could not go out on the balcony or even open our drapes because there were workers on our balcony all day long. They also used it to store materials. We had the smell of paint in the room also. Terrible stay. This is a timeshare which was not disclosed prior to renting.

Balcony was filled with construction materials and blocked off, even though that was what I booked, it took 36 hours to get a replacement hair dryer, place outside feels unsafe - lots of unhoused and panhandlers. The restaurant closed 15 min before advertised time and I couldn't put in a dinner order. My room key repeatedly did not work to enter building. Staff made to attempt at respectable customer service.

Balcony and windows blocked off due to construction. Website said “fully renovated”. Pool was closed one day due to construction. Tv channels were not working for 2 days. I asked the manager for a reduced rate and he refused. Disappointing stay, I would not recommend.