Is parking available at the property?

Parking is available on-site and is limited. Valet parking is also offered for a fee of USD 42.00 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 30 per person.

Are pets allowed at the property?

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Palm Springs, just a 3-minute drive from Palm Springs Convention Center and 14 minutes from Agua Caliente Casino. It is 6.2 miles from Palm Springs Aerial Tramway and 7 miles from Palm Canyon.

Does the property have a swimming pool?

Yes, there are 2 outdoor swimming pools available. One of the pools is seasonal, and both pools have operational hours that are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age restrictions for free stays are not provided.

Thompson Palm Springs Hotel

Average nightly price at Thompson Palm Springs, By Hyatt by month, last 12 months (USD)
Month	Average price
January	$377
February	$538
March	$611
April	$749
May	$345
June	$271
July	$264
August	$280
September	$282
October	$346
November	$378
December	$335

What guests think

Across recent reviews, Thompson Palm Springs, By Hyatt is praised for its stylish, modern design, walkable downtown location, welcoming staff, and an enjoyable pool and dining scene that create a lively backdrop for getaways and weekend stays.

Guests frequently note clean, comfortable rooms with mid-century accents, plus a handy on-site wine bar and reliable valet service. Drawbacks include occasional noise from streets or common areas, periods of understaffing and slow food and beverage service, some water and maintenance quirks, and a few reports of check-in or billing hiccups during the hotel's ramp-up period. Overall, expect a central stay with lively amenities and generally warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and on-site dining are highlights, with many enjoying the pool scene, restaurants, and lobby wine bar; valet service is consistently praised. Downsides include understaffed pool/bar service, crowded or loud atmosphere, awkward pool access through a restaurant, and some areas still ramping up.

Related guest reviews

10

Lisa

Jun 13, 2025

·

Stayed 2 nights

Really nice addition to the downtown PS hotel choice. Wonderful layout, excellent service from the valet to the check out experience. Close and walkable to all downtown had to offer.

10

Melody

Jul 13, 2025

·

Stayed 1 night

Had a wonderful stay at the Thompson! The pool area was clean and the service was fast! Would definitely recommend staying here! The front desk staff were fast and efficient. I enjoyed the wine hall!

6

Sopheap

May 27, 2025

·

Stayed 1 night

the hotel pool area was not properly staffed, did not get the hospitality that I was expecting at a boutique hotel. memorial day- main pool was a mess when we got there early to grab lounge chairs. the day before it was so packed it was hard to get any pool chairs so we had to sit in the hot sun in the lounge chairs. they eventually brought us an umbrella. the 21+ area was nice as there are no kids allowed and service was better there. definitely disappointed as we have been wanting to stay here not sure we will be back.

8

Mary

Jun 9, 2025

·

Stayed 1 night

Nice stay. They did just open so they seemed short staffed- as noticed by the pool and the restaurant. The drinks and food were great but the wait for drinks and food was too long

10

David

Jan 2, 2025

·

Stayed 9 nights

The hotel is stunning, staff is very attentive and friendly. The only downside: To access the pool, the elevator opens directly into a quite swanky/trendy restaurant on the 2nd floor …. The only way to the pool is through the restaurant- you definitely feel very very out of place.

10

Christopher

Aug 10, 2025

·

Stayed 1 night

Beautiful hotel, our room was spacious and lovely. The wine bar in the lobby was a plus. So many good places to eat within walking distance. We’d love to come back!

10

Tara

Sep 15, 2025

·

Stayed 2 nights

AMAZING property! Top notch rooms, staff, food, vibes, pool areas. We had an amazing experience overall-- highly highly recommend!

10

Guy

Jun 17, 2025

·

Stayed 1 night

Great for families. Modern, clean hotel with tasteful appointments. Helpful staff and the Hall tasting room that’s part of the hotel. What more could one ask for?

8

Carine

Apr 7, 2025

·

Stayed 4 nights

Hotel was in a great location. The reason I didn't give it 5 stars is related to: pool (played loud music throughout the day - when I'm at the pool I want tor relax, not listen to dance music), housekeeping either didn't finish cleaning our room or left cleaning supplies behind, didn't explain to us what our resort fee covered (at check in). On the positive side, the valet parking team were great, friendly and helpful. Had breakfast in the restaurant - was ok. Coffee was not very good.

10

aracely

Jul 27, 2025

·

Stayed 1 night

Stayed here in July. Upon arrival, all staff was welcoming and kind. Check in was great, as they were able to let us in our room a little earlier. Grounds are immaculate. Pool staff was awesome and pool area was lovely. Rooms are clean, modern, and comfortable. Restaurants on site were excellent!

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Cleanliness

Reviews largely describe the property and rooms as very clean and well kept. A few note water discoloration or hot-water inconsistency and occasional housekeeping oversights.

Related guest reviews

10

Derek

Jan 17, 2025

·

Stayed 5 nights

Hot water was not consistent. Had issues with the shampoo and other shower containers not operating correctly. Hotel was nice and would go back but they are still working out some items with a new hotel. Location was great.

4

daniel

Jul 7, 2025

·

Stayed 1 night

The water coming out of our faucet was white.. pretty gross. Other than that the stay was good, the pool set up is perfect with music and a bar. Won’t be going back tho because clean water is a necessity..

8

Samantha

Sep 8, 2025

·

Stayed 2 nights

Overall it was a great stay. However the property felt very cold and unwelcoming. It was a maze to get to our room and our outdoor patio was surrounded by high cement walls. A overall very clean, quiet nice hotel but there are other nicer more inviting options for the same price in PS.

10

Derek

Nov 4, 2024

·

Stayed 1 night

Great customer service and very clean. Pool was great food as well.

10

Tony

Jun 20, 2025

·

Stayed 1 night

Very nice ambience !!!! Clean

10

Miguel

Jul 7, 2025

·

Stayed 1 night

The hotel is so beautiful!! Service and all stuff very Friendly!! The food amazing rooms super clean too

10

Liron

Sep 8, 2025

·

Stayed 2 nights

Incredible hotel with exceptional staff - courteous, friendly, people that add to the beauty of the hotel - one particular that stands out is Greg. He was kind and helpful with anything we needed or wanted to learn more about. Intricately draped in mid-century modern decor - clean and visually interesting. Hotel is run by Noah, the GM, who attentive and on top of client experience - makes all the difference. We love this hotel and can’t wait to go back!

10

Rachel

Sep 7, 2025

·

Stayed 1 night

Friendliest staff and clean

8

Carine

Apr 7, 2025

·

Stayed 4 nights

Hotel was in a great location. The reason I didn't give it 5 stars is related to: pool (played loud music throughout the day - when I'm at the pool I want tor relax, not listen to dance music), housekeeping either didn't finish cleaning our room or left cleaning supplies behind, didn't explain to us what our resort fee covered (at check in). On the positive side, the valet parking team were great, friendly and helpful. Had breakfast in the restaurant - was ok. Coffee was not very good.

10

aracely

Jul 27, 2025

·

Stayed 1 night

Stayed here in July. Upon arrival, all staff was welcoming and kind. Check in was great, as they were able to let us in our room a little earlier. Grounds are immaculate. Pool staff was awesome and pool area was lovely. Rooms are clean, modern, and comfortable. Restaurants on site were excellent!

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AI-generated summary based on recent guest reviews

Rooms

Modern, comfortable rooms are often described as spacious with good bedding and some mountain or street views; several mention appealing mid-century style. Downsides include occasional street or hallway noise, some smaller rooms, soft pillows, and limited in-room workspaces.

Related guest reviews

8

Jiaxun

Apr 24, 2025

·

Stayed 1 night

So in general this is brand new hotel. The room absolutely no questions beautiful, Clean, the bedding is very comfortable. Yet the pillows maybe a little soft, that in the morning it was all flat and seems no too many support on the shoulder. But anyway the shower is beautiful the bath product is wonderful that I purchased a body location. The staff are generally friendly but I did not use too many service. We got a free upgrade. One big cons, the noise from the street from the hallway is not very good. Through the night hear a lot of noise. The water comes out creamy color I guess generally CA water condition is like that? The pool is smaller than I expected. But appreciate the dog friendly. But not like Kimpton, no too many cute extra dog service makes the stay cozy and extra welcome for the pets

10

JEFFREY

Dec 4, 2024

·

Stayed 1 night

Great place, however if you face the Main Street it can be a little noisy. But property all in all is nice

8

Michael

Sep 12, 2025

·

Stayed 2 nights

It 5 stars but lots of potential. Small rooms and relatively loud. However, I would stay here again. Top floor pol not worth it.

8

George

Dec 16, 2024

·

Stayed 4 nights

There may still be a few kinks related to the opening and ongoing construction, but the hotel is very nice. Great pool area and bar, restaurant food is good, the hotel car is a treat, and the guest rooms are comfortable. My room didn't have a place to work, so I was on the balcony, which was a bit loud. Hallway noise traveled into my room, but there was no noise from adjacent guestrooms. Water took almost 5 mins to warm up for afternoon and evening showers, but mornings had no issue. As I have experienced with other hotels in this destination, they need to work hard to fulfill the promise of the price point, something their competitors have not learned. Kudos to the valet team - always courteous, helpful and willing to get me where i was going. And front desk gave a great brunch recommendation.

10

Christopher

Aug 10, 2025

·

Stayed 1 night

Beautiful hotel, our room was spacious and lovely. The wine bar in the lobby was a plus. So many good places to eat within walking distance. We’d love to come back!

10

Justin

Aug 4, 2025

·

Stayed 2 nights

I don’t normally take the time to write reviews but this place was worth noting a few things. I’ve stayed at the Thompson cape in Cabo before and wasn’t sure how this would stack up. It’s not quite as stunning but A+ overall. Property is super new and modern. Room was clean and spacious. We had the balcony “walk up” room that was facing west. I wasn’t sure if walk up meant a first floor “balcony” aka a porch that you can walk up to. Glad it wasn’t. It just means you have to walk up some stairs to get to the room. We had a great balcony overlooking the Main Street and view of the mountains for sunset. The staff was super friendly and helpful. Two pools. One adults only. This place is also dog friendly at no charge which is awesome since we had the dog with us. We got late check out at 1p and were lagging a little. They extended until 2p at no charge. Obviously this is circumstantial and it’s not peak season but still nice. I’ve been at hotels that charge no matter how slow they are. I will definitely be staying here the next time I come back.

10

Tara

Sep 15, 2025

·

Stayed 2 nights

AMAZING property! Top notch rooms, staff, food, vibes, pool areas. We had an amazing experience overall-- highly highly recommend!

8

Maribel

Nov 10, 2024

·

Stayed 1 night

The room is big, big bathroom and a big shower, which two people.can fit. Just the second floor has a bomb fire were people can relax but if you have a room there be prepared to hear conversations and laughters most of the night. But overall my husband and I were pleased with everything.

10

Jennifer

Aug 3, 2025

·

Stayed 2 nights

Perfect location. Great customer service! Rooms are cozy and comfortable..

10

aracely

Jul 27, 2025

·

Stayed 1 night

Stayed here in July. Upon arrival, all staff was welcoming and kind. Check in was great, as they were able to let us in our room a little earlier. Grounds are immaculate. Pool staff was awesome and pool area was lovely. Rooms are clean, modern, and comfortable. Restaurants on site were excellent!

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, welcoming, and attentive across valet, pool, and front desk teams, with several staff shout-outs. Some guests experienced understaffing, slow food and beverage or room-service missteps, occasional rudeness, and billing or check-in issues.

Related guest reviews

10

Lisa

Jun 13, 2025

·

Stayed 2 nights

Really nice addition to the downtown PS hotel choice. Wonderful layout, excellent service from the valet to the check out experience. Close and walkable to all downtown had to offer.

10

Michaela

Feb 17, 2025

·

Stayed 3 nights

Stayed here for 3 nights for a girls getaway weekend. Hotel was beautifully designed and decorated, great restaurants and pool area. However the staff was fantastic - wonderful experiences with the doorman (from LA originally - I’m so sorry I didn’t get your name) front desk (Marisol) and everyone we encountered. Only note was that the pool bar was understaffed so there was a long wait for service. Location was perfect - so many things in walking distance. Great hotel and would stay again.

8

David

Aug 6, 2025

·

Stayed 2 nights

The property and rooms are very nice. Keep in mind, there are no indoor hallways between rooms making it very hot to get from A to B. Room service service was terrible. Very unorganized, testy staff, and being billed for service not ordered or given.

10

Daniel

Aug 7, 2025

·

Stayed 1 night

The front staff was very welcoming and the hotel is gorgeous. We enjoyed our stay

10

Robert

Dec 1, 2025

·

Stayed 5 nights

Staff always acknowledges and addresses you. They are friendly and helpful.

8

Brian

Jul 7, 2025

·

Stayed 2 nights

Overall the stay was absolutely amazing. The only complaint was after booking through Expedia, it took like 2 hours for the resort to find our reservation and be able to check into our room. The pool area, restaurant, bar, and room were perfect for our getaway. All of the staff, besides the front desk girl (rather rude to us), were 100 percent WONDERFUL!!!

8

Abigayle

Aug 24, 2025

·

Stayed 2 nights

The hotel is very nice. The staff was mixed. It seemed like they were short-staffed in several areas.

10

Liron

Sep 8, 2025

·

Stayed 2 nights

Incredible hotel with exceptional staff - courteous, friendly, people that add to the beauty of the hotel - one particular that stands out is Greg. He was kind and helpful with anything we needed or wanted to learn more about. Intricately draped in mid-century modern decor - clean and visually interesting. Hotel is run by Noah, the GM, who attentive and on top of client experience - makes all the difference. We love this hotel and can’t wait to go back!

10

SEUNG HEE

May 5, 2025

·

Stayed 1 night

Greg and Paul were amazing. Excellent service!!

8

Anthony

Jun 18, 2025

·

Stayed 1 night

Excellent property. Poor food and beverage service.

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Location

Repeatedly cited as central and walkable to downtown restaurants and shops. Some report traffic or street noise in rooms facing the main road.

Related guest reviews

10

Lisa

Jun 13, 2025

·

Stayed 2 nights

Really nice addition to the downtown PS hotel choice. Wonderful layout, excellent service from the valet to the check out experience. Close and walkable to all downtown had to offer.

10

JEFFREY

Dec 4, 2024

·

Stayed 1 night

Great place, however if you face the Main Street it can be a little noisy. But property all in all is nice

10

Jose

Apr 10, 2025

·

Stayed 1 night

The modern aesthetic, location, and excellent amenities, ambiance, restaurant, and staff make it a perfect choice looking for to explore Palm Springs and unwind or for work.

10

Ronald

Jan 25, 2025

·

This is a beautiful new hotel in the heart of Palm Springs. Our room was nicely decorated and very comfortable. While the lobby is on ground level, all hotel rooms are above on the second and third levels. The Thompson's pool area is quite nice, though we didn't utilize it this trip due to the weather. The hotel restaurant and bar seem to both be very popular, with good reason. Parking is valet-only (which I wasn't thrilled about); however they offered electric vehicle charging at no additional charge. Both were included in the "resort fee."

10

Christopher

Aug 10, 2025

·

Stayed 1 night

Beautiful hotel, our room was spacious and lovely. The wine bar in the lobby was a plus. So many good places to eat within walking distance. We’d love to come back!

10

KIM

Apr 6, 2025

·

Stayed 1 night

Beautiful hotel great location just wish restaurant had better menu

10

Nancy

Mar 10, 2025

·

Stayed 2 nights

Excellent food! Good walk score!

10

Kenneth

Jul 7, 2025

·

Stayed 3 nights

Beautiful property walking distance to downtown area and it has great amenities

10

David

Oct 20, 2025

·

Stayed 3 nights

Great location. Walkable

8

Patrik

May 31, 2025

·

Stayed 2 nights

Great 2might stay! Great hotel for a couple like us. Location in PalmSprings is great, good restaurants across the street even! Pool, Gym, reception and room all of great standard. So my 3rd trip to Palm Springs and now I found ’the hotel’ price/quality a full ’10’

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Dining

On-site restaurants and bar receive many compliments for tasty food and cocktails, plus a lobby wine bar/tasting room. However, guests note limited menu choices, understaffed or slow service at the pool bar, and occasional mediocre coffee.

Related guest reviews

10

Melody

Jul 13, 2025

·

Stayed 1 night

Had a wonderful stay at the Thompson! The pool area was clean and the service was fast! Would definitely recommend staying here! The front desk staff were fast and efficient. I enjoyed the wine hall!

8

Mary

Jun 9, 2025

·

Stayed 1 night

Nice stay. They did just open so they seemed short staffed- as noticed by the pool and the restaurant. The drinks and food were great but the wait for drinks and food was too long

10

Michael

Apr 17, 2025

·

Stayed 2 nights

Wonderful experience. The atmosphere is modern, elegant and inspiring. We loved the pool and cocktails and had a delightful breakfast. Great service and very friendly. Perfect weekend.

10

Eliza

Jun 23, 2025

·

Stayed 1 night

Love the simole get so amazing decor. It’s clean and staff is great. La Rosa had incredible food. Just wow

10

Nancy

Mar 10, 2025

·

Stayed 2 nights

Excellent food! Good walk score!

10

Catherine

Mar 9, 2025

·

Stayed 2 nights

Beautiful property. Great food!

10

Guy

Jun 17, 2025

·

Stayed 1 night

Great for families. Modern, clean hotel with tasteful appointments. Helpful staff and the Hall tasting room that’s part of the hotel. What more could one ask for?

10

melvyn

May 3, 2025

·

Stayed 1 night

Great new property Great rooms and very friendly staff Main restaurant needs more options Others will be back

8

Carine

Apr 7, 2025

·

Stayed 4 nights

Hotel was in a great location. The reason I didn't give it 5 stars is related to: pool (played loud music throughout the day - when I'm at the pool I want tor relax, not listen to dance music), housekeeping either didn't finish cleaning our room or left cleaning supplies behind, didn't explain to us what our resort fee covered (at check in). On the positive side, the valet parking team were great, friendly and helpful. Had breakfast in the restaurant - was ok. Coffee was not very good.

10

aracely

Jul 27, 2025

·

Stayed 1 night

Stayed here in July. Upon arrival, all staff was welcoming and kind. Check in was great, as they were able to let us in our room a little earlier. Grounds are immaculate. Pool staff was awesome and pool area was lovely. Rooms are clean, modern, and comfortable. Restaurants on site were excellent!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $581	17 $514
18 $571	19 $460	20 $504	21 $461	22 $474	23 $650	24 $678
25 $459	26 $460	27 $461	28 $460	29 $431	30 $512	31 $551

Su	Mo	Tu	We	Th	Fr	Sa
1 $441	2 $744	3 $744	4 $470	5 $395	6 $1,500	7 $1,500
8 $1,479	9 $423	10 $436	11 $458	12 $569	13 $979	14 $984
15 $2,025	16 $779	17 $424	18 $436	19 $436	20 $609	21 $716
22 $406	23 $415	24 $415	25 $458	26 $740	27 $678	28 $632
29 $398	30 $415

Thompson Palm Springs, By Hyatt

Prices for Thompson Palm Springs, By Hyatt

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Roll-In Shower

Room, 2 Queen Beds, Roll-In Shower, Balcony (Accessible)

Suite (Palm Courtyard)

Suite (Thompson)

Suite, Accessible Bathtub (Palm Courtyard)

Suite (Canyon Upper Stories)

Room, 2 Queen Beds (Courtyard)

Suite, Accessible (Canyon Upper Stories)

Room, 2 Queen Beds, Balcony (View)

Suite, Balcony (Vista)

Studio Suite, Accessible Bathtub (Upper Stories Adults Only)

Room, 1 King Bed, Balcony (View Walk-Up)

Suite (Alejo)

Room, 2 Queen Beds, Accessible Bathtub (Upper Stories Adults Only)

Room, 1 King Bed, Accessible Bathtub, Balcony

Room, 1 King Bed, Roll-In Shower, Balcony (Accessible)

Room, 2 Queen Beds, Balcony (Upper Stories Adults Only)

Room, 1 King Bed, Accessible Bathtub (Upper Stories)

Room, 1 King Bed, Balcony (Vista View)

Suite (Alejo Walk-Up)

Suite (Las Palmas Upper Stories)

Suite (Hardy)

Room, 1 King Bed, Balcony (Upper Stories Adults Only)

Room, 1 King Bed (Courtyard)

Guest reviews of Thompson Palm Springs, By Hyatt

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Thompson Palm Springs, By Hyatt

Prices for upcoming dates