Name: Hampton Inn Pensacola-Airport (Cordova Mall Area)
Address: 2187 Airport Blvd, Northeast Pensacola, Pensacola, Florida, United States of America, Pensacola, Escambia County, US
Price range: $111–$196 per night
Rating: 8.05

What guests think

Across many reviews of Hampton Inn Pensacola-Airport (Cordova Mall Area), travelers praise the convenient airport location and shuttle, but report inconsistent upkeep, including recurring hot-water issues, dated areas under maintenance, and occasional noise or equipment problems affecting comfort.

Staff interactions are frequently friendly and accommodating, though service responsiveness varies at times. Cleanliness feedback ranges from very clean rooms to reports of hairs, odors, damp carpets, and elevator or hallway grime. Breakfast opinions are mixed, with many satisfied but others citing limited or poorly prepared items and inattentive staffing. Expect a very convenient pre- or post-flight stay with variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The free airport shuttle is widely appreciated and generally prompt. Some facilities show strain: occasional pool closure due to construction, limited or blocked parking, and gym equipment not working properly, with some construction-related noise reported.

Related guest reviews

10

catharine

Dec 8, 2024

·

Stayed 1 night

Close to airport. Very efficient shuttle service. Very friendly and helpful staff. We stay there every time we fly.

4

Alisa

May 14, 2024

·

Stayed 1 night

This property has a great location across from the airport with plenty of parking. Some of the staff is rude. Breakfast employees standing around, talking loudly and cursing while standing in front of the food, blocking access multiple days. Not cleaning tables. Poor customer service. Breakfast food is terrible. Eggs and sausage were burned on multiple days. Fruit is old. Oatmeal was turned off and cold one day. Coffee was good. Yogurts and Bagels and pastries were good but limited and not refilled. Sign states that rooms will only be cleaned every other day but when we checked out on the fourth day, the room had not been cleaned one time. Treadmills in the gym only operate at super slow speed and speed could not be increased. Shower gel was empty in shower. Housekeeping could not refill, But a manager came quickly to do it. Trash service came through at 4:45 in the morning to empty the dumpster!

8

MARIA

Sep 29, 2025

·

Stayed 2 nights

There was no handicap parking it was blocked off therefore I had to park on the side and walk

10

Cody

Oct 22, 2024

·

Stayed 1 night

Close to airport. Fast shuttle service to and from the airport. Great front desk lady. Only issue was the phone system. Called 8 times before I could get a shuttle pick up time. All choices were either busy or disconnected me immediately. Got the front desk as we were waiting for the shuttle and it showed up as I was talking to her.

10

Cheri

Oct 27, 2024

·

Stayed 1 night

Appreciated the shuttle service to the airport

4

Alisa

May 14, 2024

·

Stayed 2 nights

Free coffee was good but breakfast was poor. Room was not cleaned one time during stay. Gym equipment does not all work properly. Loud trash service early morning. Rude breakfast workers standing round blocking access to food, loudly cursing and laughing, oblivious to customers. Tables not cleaned, food burned, items not refilled.

8

Yoriko

Jul 24, 2025

·

Stayed 1 night

I stayed just one night due to the early morning flight next day. Because this hotel provides free shuttle between the hotel and the airport, it was so helpful for me. Staff are supportive and efficient and the bed was comfortable.

10

Cheri

Oct 27, 2024

·

Stayed 1 night

I used the airport shuttle

4

REBECCA

Oct 1, 2025

·

Stayed 2 nights

I asked for attached rooms. Didnt get that and honestly i was ok with it, my famimy was only a few doors down. One room had no hot water. They knew we didnt but until we brought it to their attention did they tell us to run the sink, tub and flush the toilet a few times to get the hot water to the room. Holes in the ceiling where they were doing work on the building. One of the hot water heaters leaked all over the place. One room didnt even have hand soap. The beds were really hard and most of us woke up with back pain. Pool was down due to contruction. Water pressure was so low, it was hard to get the sand out of areas sand shouldnt be and made it hard to wash. The toilet had to be flushed more than once because the water level was so low. While all were things i could look past because i understand things happen, the fact that it all happened in one stay kinda ruined the stay as a whole. We decided to stay in town another night and checked into a diffrent hotel.

8

Willie

Jul 18, 2025

·

Stayed 1 night

They was working on the property so it was a little nosey

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed: several guests found rooms and common areas clean, but many cited issues such as hair in showers or on linens, dirty or damp carpets, musty odors, cockroaches, and poorly cleaned elevators or bathrooms. Housekeeping frequency and toiletry replenishment were also inconsistent.

Related guest reviews

6

Charles

May 27, 2025

·

Stayed 1 night

Room smelled musty, like everything was damp. Breakfast was good enough. Common areas were clean, but it is a very well worn property. I’d only recommend if you’re flying in/out.

6

Jasmine

Sep 8, 2025

·

Stayed 1 night

everything was fine with our stay only thing I was not happy with was the globs of hair in the shower and towels that were dirty. fortunately someone came to clean the shower quickly after being notified

4

Gennadiy

Oct 17, 2024

·

Property may be conveniently located near the airport but that is all that is good and positive about it. My room was dirty, bedding wasn't the cleanest ether, sheets were greish instead of being white, clogged sink, shampoo and body wash bottles were filled with some sort of hand soap that shouldn't have been there in first place. Would not stay there again.

6

Elijah

Oct 27, 2024

·

Stayed 1 night

In the shower there was hair. And 2 dead bugs in the bedroom area No extra bedding for the sofa bed.. Bedding on the bed smelled really fresh That was a plus

4

Andrea

Aug 27, 2023

·

Stayed 2 nights

We have stayed here before and it was always clean. There is an obvious change in cleanliness at this hotel. Our bathroom was not clean at all, nor were the areas around the beds. We pulled out the sofa couch to make into a bed and found dirt and hair and stains on the mattress. We travel frequently to the Pensacola area but will not be staying at this Hampton Inn in the future.

8

William

May 23, 2025

·

Stayed 1 night

Very clean. Very convenient to the airport, basically across the street, perfect location for an early flight! Would stay here again.

4

Eileen

Jul 27, 2025

·

Stayed 1 night

No hot water in the shower, or hair dryer. Public areas not clean, floors dirty, and the thermostat did not seem to work.

2

Kevin Richard

May 22, 2025

·

Stayed 1 night

Unfortunately there were cockroaches in our hotel. We were given a different room.

2

Karen

Nov 1, 2024

·

Stayed 1 night

When we checked into our room, there was black hair all on the sheets and blanket. We had to be moved to another room. The other room was dusty and there was hair on the bathroom floor. The next morning we had to check out early so we got the to go breakfast in the brown bag. There was a hard style bagel and a rotten orange in the bag. I have stayed at Hampton for several years and I have never ran into an issue with cleanliness. My stay there was very disappointing.

6

Deborah

Dec 28, 2024

·

Stayed 1 night

Bathroom was dirty. Had to get a different room.

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Rooms

Room comfort and features are mixed: some describe spacious, quiet rooms with comfortable beds and walk‑in showers, but others report dated decor, malfunctioning fixtures, and noise from vents, elevators, or hallway doors. A recurring complaint is unreliable hot water, alongside occasional HVAC issues and small or uncomfortable pillows.

Related guest reviews

6

Maria

Feb 4, 2024

·

Stayed 1 night

Convenient with parking for extended time. Bed was horrible, a sagging heap of springs! It smelled like a dog had slept on it. It squeaked when trying to turn, the pillows were old. Time for an overhaul!

10

Cesar

Sep 9, 2025

·

Stayed 1 night

99 points, only comment was the hot water not working all the time and missed to leave toilet pap

4

Susan

Nov 10, 2025

·

Stayed 1 night

No hot water

8

Lee

Oct 14, 2024

·

Stayed 2 nights

Room had a loud buzz (like electrical starter?) every 4-5 min most of night.

10

Richard

Jun 1, 2023

·

Stayed 1 night

Room was next to exit stairs and door slamming loudly wasn’t pleasant.

10

Gwen

Sep 14, 2025

·

Stayed 1 night

Staff was very accommodating. Airport shuttle was very prompt. Room was clean and spacious and the bed was very comfortable. Walk in shower instead of a tub combo much easier to get in and out of. The water pressure was great. Very quiet for a great night's sleep before heading out on an early morning flight. Highly recommend.

4

LaTonia

Jan 8, 2024

·

Stayed 1 night

The bed was terrible no support what so ever

4

Terry

Aug 11, 2024

·

Stayed 1 night

The location is good and check in was super quick. The front desk staff was efficient, but not very friendly. The room is large and looked very nice. The first issue is that there is a sheer, blind and blackout blind automatically controlled from a switch on the wall. Neither was working and they tried to rig up a system with an extension cord, but that didn’t work either. There is a very bright parking lot light shining through the window all night long. The sink was also clogged. Surprisingly the room was very noisy not from airplanes, but from other sounds in the hotel.

2

William

Sep 15, 2025

·

Stayed 2 nights

There was no hot water for my entire stay. Employees were not helpful. I will not stay at this property again. I will contact the corporate office today to informed the management of the details of my stay. Very disappointed with this property.

8

Katrin-Marie

Oct 13, 2025

·

Stayed 3 nights

The room was clean, but I had no hot water to shower at night, the air vent in the bathroom was super loud and I couldn’t sleep. Also my room was right against the elevator shaft which kept me up too….. Other than that it’s a great hotel.

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, accommodating, and helpful, with prompt shuttle assistance and occasional early check‑ins. However, responsiveness varies, with reports of check‑in mishaps, missed wake‑up calls, difficulty securing promised refunds or maintenance, and unprofessional breakfast staff behavior.

Related guest reviews

2

Sion

May 5, 2023

·

Stayed 1 night

No Hot Water, when I informed the lady at the desk, nothing, no apology, no I am sorry, she was in a hurry to get off her shift. I am a Hilton Honors memeber and absolutely will not ever stay at this hotel again.

2

Harold

Feb 11, 2025

·

Stayed 1 night

The customer service was less than acceptable. The young man at the desk. Derrick was very nice. A little confused gave us a room went to the room. The room was showing down for maintenance because the bathtub would not drain the maintenance and the manager was on the floor and a housekeeper when we went to checking in they could not determine what we were supposed to be in. Derrick told them 242. He wrote 240 on our keys. It took us a little while to get in our room once we were in our room the TV did not work The TV cut on at 4 o’clock this morning blasting I could not turn it off. Call the front desk. They had no maintenance to come fix the television when they were supposed to come fix it earlier that day. The lady told me she would give me a discount for the TV for the inconvenience. I am fighting with you and the hotel Steele Four hours later just trying to get whatever discount she promised me that I did not ask for I did not have a good day. I am a Hilton member and I will never stay at this property again and I probably won’t use you again. At this point, I would like a full refund.

10

Sandra

Jul 26, 2023

·

Stayed 2 nights

Super friendly staff, very accommodating. Breakfast was very good. VERY Understaffed. Even though they are understaffed and the poor employees were exhausted, they were still willing to help, always friendly and eager to share a smile!

6

Judith

May 4, 2025

·

Stayed 1 night

Well located near the airport and within walking distance of a few restaurants should you need to turn in a rental car. Breakfast was good and clean. Our room had some trash under the counter in the bathroom and the air conditioner was really loud. It never turned off so guessing the thermostat wasn't working. Reported these items on checkout and the front desk clerk didn't really seem to care. Would not make eye contact.

4

Alisa

May 14, 2024

·

Stayed 1 night

This property has a great location across from the airport with plenty of parking. Some of the staff is rude. Breakfast employees standing around, talking loudly and cursing while standing in front of the food, blocking access multiple days. Not cleaning tables. Poor customer service. Breakfast food is terrible. Eggs and sausage were burned on multiple days. Fruit is old. Oatmeal was turned off and cold one day. Coffee was good. Yogurts and Bagels and pastries were good but limited and not refilled. Sign states that rooms will only be cleaned every other day but when we checked out on the fourth day, the room had not been cleaned one time. Treadmills in the gym only operate at super slow speed and speed could not be increased. Shower gel was empty in shower. Housekeeping could not refill, But a manager came quickly to do it. Trash service came through at 4:45 in the morning to empty the dumpster!

4

Leah

Sep 4, 2024

·

Stayed 1 night

Check in took thirty minutes due to our room being given away to someone else. Then the key cards were not able to be made. A maintenance person walked us to our room and let us in. The room had wet carpets from cleaning during the day and not being dried yet. The person at the desk was nice but I don't think we will stay there again. When you reserve a room and pay in advance, the room should be ready for you when you arrive.

10

Jeffery

Aug 14, 2025

·

Stayed 1 night

The staff is really friendly and helpful.

10

Trudy

Apr 12, 2023

·

Stayed 1 night

The management and the staff at the desk were amazing. Anytime I needed help they were so willing and able. Looking back at my stay that is the one thing that will stick in my mind. ⭐️⭐️⭐️⭐️⭐️For Belinda,Cissy,Jamika and Jordan. Thank You!

10

Amber

Aug 4, 2024

·

Stayed 1 night

Quick in and out stay. Front desk staff were spectacular. Shuttle driver was awesome too

10

Eric

Feb 19, 2024

·

Stayed 1 night

I got to check in early when I showed up, which was a good thing. The blinds in my room wouldn’t work electronically so they immediately changed it. The staff was super accommodating. The person on the desk was Erica the maintenance fan was Robert people very good employees to have running your business.

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AI-generated summary based on recent guest reviews

Location

Exceptionally convenient for flyers—across from or a short walk to Pensacola Airport—with nearby shopping and dining. Some guests noted early‑morning jet noise.

Related guest reviews

10

Tong-Sing

Sep 11, 2025

·

Stayed 1 night

Very Close to airport

8

Maureen

Nov 22, 2024

·

Stayed 1 night

It is within very easy walking distance of Pensacola Airport, which was our reason for choosing it.

10

James

Sep 21, 2025

·

Stayed 3 nights

Convenient to the airport.

8

Michael

Sep 29, 2024

·

Stayed 2 nights

I liked that it was close to the airport. But not the sound of jets taking off early in the morning

10

Suzanne

Mar 22, 2024

·

Stayed 1 night

Location to airport and sights around city.

10

Brian

Aug 20, 2025

·

Stayed 1 night

Very close to the airport

10

Brian

Dec 19, 2024

·

Stayed 1 night

Nice hotel very close to the airport. Clean, quiet, safe.

10

Darren

Aug 9, 2025

·

Stayed 1 night

Very close to the airport.

10

Nathan

Nov 13, 2023

·

Stayed 1 night

Check-in was smooth. The hotel is convenient to shops, restaurants, and the airport. The room was clean and comfortable. The staff was friendly. I would stay here again.

10

Patti J

Mar 27, 2023

·

Stayed 1 night

Great location

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many guests enjoyed the complimentary options and hours, while others found items limited, poorly prepared, or not replenished, and occasionally encountered grab‑and‑go issues or inattentive breakfast staff.

Related guest reviews

10

danielle

Jul 2, 2024

·

Stayed 1 night

Clean, Easy check in, Great breakfast. Privacy was respected and check out was speedy. Great for price

6

David

Nov 18, 2025

·

Stayed 1 night

Iron board broke. Continuous loud noise in bathroom.dislike coffee in bedrooom. Wish go back to scrambled eggs fir breakfast instead of omeleys thay taste like rubber

8

Sualata

Sep 12, 2024

·

Stayed 1 night

Easy access from airport. Good parking. Clean lobby. Good front desk experience. Clean rooms. Great breakfast. Easy checkout.

8

Alexandra

Jun 11, 2024

·

Stayed 1 night

Convenient, nice breakfast.

10

william

May 27, 2025

·

Stayed 1 night

I wanted something near the airport and this is across the street. For me the streets is the South are hard to navigate. They tend to veer off to oblivion. Place seems a little dated but clean and nice. Breakfast is terrific. Eggs and sausage plus.

4

Alisa

May 14, 2024

·

Stayed 1 night

This property has a great location across from the airport with plenty of parking. Some of the staff is rude. Breakfast employees standing around, talking loudly and cursing while standing in front of the food, blocking access multiple days. Not cleaning tables. Poor customer service. Breakfast food is terrible. Eggs and sausage were burned on multiple days. Fruit is old. Oatmeal was turned off and cold one day. Coffee was good. Yogurts and Bagels and pastries were good but limited and not refilled. Sign states that rooms will only be cleaned every other day but when we checked out on the fourth day, the room had not been cleaned one time. Treadmills in the gym only operate at super slow speed and speed could not be increased. Shower gel was empty in shower. Housekeeping could not refill, But a manager came quickly to do it. Trash service came through at 4:45 in the morning to empty the dumpster!

8

Joseph

Jun 25, 2025

·

Stayed 1 night

Staff was very friendly. The breakfast choices was not good.

8

Wanda

Jul 2, 2024

·

Stayed 1 night

The property was great and in a perfect location to the airport. The only problem was the lady at the night desk who ignored pretty much every request. We were looking forward to a relaxing tub and had only a shower even after making sure she understood what we wanted. She told us we could get a grab and go breakfast before our flight but we had to wait on it since the bags were not ready. She failed to tell us they would not be ready until after we had to leave.

4

Alisa

May 14, 2024

·

Stayed 2 nights

Free coffee was good but breakfast was poor. Room was not cleaned one time during stay. Gym equipment does not all work properly. Loud trash service early morning. Rude breakfast workers standing round blocking access to food, loudly cursing and laughing, oblivious to customers. Tables not cleaned, food burned, items not refilled.

10

Katherine

Aug 13, 2024

·

Stayed 1 night

Good breakfast options. Could improve

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$106
March	$137
April	$130
May	$148
June	$152
July	$167
August	$128
September	$118
October	$114
November	$113
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $131	16 $131	17 $178	18 $179	19 $196
20 $118	21 $112	22 $112	23 $113	24 $112	25 $119	26 $119
27 $111	28 $113	29 $113	30 $112

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $130	3 $133
4 $113	5 $115	6 $115	7 $115	8 $156	9 $165	10 $165
11 $113	12 $115	13 $115	14 $119	15 $118	16 $171	17 $128
18 $113	19 $115	20 $115	21 $115	22 $118	23 $133	24 $133
25 $117	26 $118	27 $118	28 $115	29 $115	30 $128	31 $133

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Monthly average prices

About this property

Location

Room options

One King with Sofabed

One King Studysofabed

One King Bed, Accessible

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

One King One Bedroom Suite

One King Studio Suite

Room, 1 King Bed, Accessible

Two Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Pensacola-Airport (Cordova Mall Area)

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Considering this hotel for your Pensacola trip?

Prices for upcoming dates