Is parking available at the hotel?

Yes, the hotel offers free self-parking. There is also uncovered valet parking available for a fee of USD 15.00 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 20.00 per person. Children aged 11 and younger eat free breakfast.

Does the hotel allow pets?

Yes, the hotel allows pets with a fee of USD 75 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee of USD 75, subject to availability. Guests should contact the property in advance for check-in instructions if arriving outside normal hours.

Are airport shuttle services available?

Yes, the hotel offers complimentary airport shuttle services available 24 hours. Guests must contact the property upon arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The hotel features elevators, step-free entrances, wheelchair-accessible facilities including the registration desk, public areas, and rooms. Additionally, there is a wheelchair-accessible pool.

What is the hotel's location in relation to key landmarks?

The hotel is located in the business district of West Palm Beach, within a 5-minute drive of CityPlace and Clematis Street. It is approximately 1.8 miles from Palm Beach Zoo and 2.6 miles from Palm Beach County Convention Center.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Guests can enjoy sun loungers around the pool area, which is available for use year-round.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and those aged 11 and younger can stay for free when accompanied by an adult.

Hilton Palm Beach PBI - Comfort and Style

Average nightly price at Hilton Palm Beach PBI by month, last 12 months (USD)
Month	Average price
January	$289
February	$323
March	$372
April	$258
May	$223
June	$162
July	$165
August	$153
September	$115
October	$171
November	$207
December	$250

What guests think

At Hilton Palm Beach PBI, guests consistently like the convenient airport location, helpful shuttle, and attractive pool and outdoor bar, but report dated rooms, periodic maintenance issues, and aircraft noise that can be noticeable depending on room placement and time.

Cleanliness is generally solid, though some reviewers cite stained carpets, worn fixtures, or musty odors. Service earns frequent praise for friendliness, yet a number of guests mention front desk lapses, slow or inaccurate room service, and occasional billing mishaps. Expect a practical stay with pleasant outdoor spaces and variable room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Popular features include the outdoor pool with lakeside bar and the 24 hour airport shuttle. Some disruptions occurred, such as an out of service elevator, a cool hot tub, broken ice machine, and occasional pool closures.

Related guest reviews

10

Karen

Jul 5, 2025

·

Stayed 1 night

Stayed at property for the night as we celebrated the 4th. Hotel was very clean & inviting. Lobby was quiet & check-in was fast. We enjoyed a cocktail at the outside bar with beautiful lake views & super cool views of planes landing. Definitely will stay again when in town.

10

Lauren

May 8, 2024

·

Stayed 1 night

Checked in late (between 11:30 pm and 12:00 am). Very fast check in process, no issues. Xavier was the person working the desk the evening we were there. He was very accommodating and friendly! Woke up early the next morning to use the gym and pool. Gym was sufficient; has Peloton bikes. The best part of the property in the pool deck, landscaping around the deck and boardwalk areas. Everything was maintained very well in the outdoor areas. Rooms were typical hotel rooms; nothing special or extraordinary.

10

Christina

Aug 29, 2025

·

Stayed 1 night

My flight got rescheduled for 5 am the next morning and the 24 hr shuttle service to the airport was fantastic. After a long day of delays at the airport, it was great to just call and have the shuttle pick me up. The room was very nice and the bed extremely comfortable. At 3:30 am I was able to shuttle back to the airport.

10

James

Oct 10, 2025

·

Stayed 1 night

Hotel very close to airport, busy and one of two elevators was out of service making for very long delays. Otherwise a very nice airport hotel

10

Richard

Sep 1, 2025

·

Stayed 1 night

Lovely hotel , great pool area . Spotlessly clean with friendly staff . Love it

8

Nicholas

Jun 12, 2025

·

Stayed 4 nights

Third year in a row to stay here, great location and amenities. The new restaurant took a little getting used to but had a great meal there. The ice machine on our tenth floor was out of order and I had to go the ninth for ice. My electronic door key would require multiple attempts before opening the door.

8

Linda

Jul 29, 2025

·

Stayed 1 night

Everything was great the only thing that was a downer is the pool was being sanitized from a big party the night prior. My suggestion in the future would be to clean the pool or have it sanitized overnight this way you're not holding up the guests from enjoying that beautiful pool the prior day. Thanks keep up the good work

4

Eric

Oct 27, 2023

·

Stayed 4 nights

Nickel and dime. Charged for coffee and breakfast in the morning. Pool was under construction and was noisy.

6

Shauna-Kaye

Aug 24, 2025

·

Stayed 2 nights

The room appeared to be generally clean, but there were stains all over the carpet, stains on the linens, towels, duvet and chair. The bathroom also seemed to have permanent water stains and burns on the countertops. There was little to no info on WiFi and room service. On the positive side, the staff were good, no issues there. The pool and outside area was lovely. While out there I forgot that I was right by the highway which was really pleasant.

6

Ernesto

Aug 28, 2025

·

Stayed 2 nights

The hot tube is not good the water was cool, the plug in the room for charger phones was not good the front desk lady in the afternoon was all the time her phone

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe the hotel and rooms as clean or spotless, but others report inconsistencies like stained or worn surfaces and wet carpets, plus a few housekeeping misses.

Related guest reviews

6

Linda

Jul 28, 2025

·

Stayed 1 night

Could use a definite upgrade bed was comfortable the room was clean except for the closet needed vacuuming they forgot that love the crown molding love the little mini fridge but it needs definitely the carpet was wet coming out of the bathroom and the car fits very warm but these things corporate already knows love the blackout curtains love the big size TV Linens were nice and clean AC definitely old and a little noisy but other than that it's worth a $90 would stay again

4

Glenn

Mar 25, 2024

·

Stayed 1 night

With taxes and fees the room cost close to $400 per night. The refrigerator did not work, probably because the freezer compartment was a solid block of ice. The bathroom floor was slightly sticky and grimy, and there was no night light. We called the desk to ask for the shuttle to pick us up at a rental car facility, and it took them 45 minutes to arrive. The driver told us he had just gotten the message to come get us minutes before--in other words, nobody bothered to ask him to get us when we first requested the pick up. Apparently, we had to call three times before they actually bothered to act on our request. All in all, this place is not worth what they are charging.

10

Dia

Nov 8, 2024

·

Stayed 2 nights

This hotel is a stones throw from the airport. It’s clean and the staff are great! The tiki bar near the pool and the pool are open until 10pm. What’s particularly nice is the outdoor pool is heated so it was very comfortable swimming in November. I would definitely stay here again. The only complaint I have is our bath tub wasn’t as clean as I prefer, but I dealt with it because I figured it might just be staining.

6

Steven Michael

Nov 27, 2023

·

Stayed 3 nights

Property was nicely kept and clean. Staff was mostly courteous and accommodating. Rooms are tired and in need of some repair but clean. Comfortable beds/pillows. No microwave in room, which is odd these days. Overall, fine for what we needed.

6

Caitlyn

Jan 10, 2023

·

Stayed 1 night

The overall stay was fine and the staff was very friendly but the carpet in our room was extremely wet in certain areas and had an odd smell. The hotel breakfast was also 42$ for 2 people and it was a breakfast buffet like any other hotel. Didn’t seem worth it

10

Richard

Sep 1, 2025

·

Stayed 1 night

Lovely hotel , great pool area . Spotlessly clean with friendly staff . Love it

10

lynn

Jun 4, 2025

·

Stayed 1 night

Nice lobby, clean and spacious room, great water pressure in the shower, comfortable beds.

6

Shauna-Kaye

Aug 24, 2025

·

Stayed 2 nights

The room appeared to be generally clean, but there were stains all over the carpet, stains on the linens, towels, duvet and chair. The bathroom also seemed to have permanent water stains and burns on the countertops. There was little to no info on WiFi and room service. On the positive side, the staff were good, no issues there. The pool and outside area was lovely. While out there I forgot that I was right by the highway which was really pleasant.

10

paula

Jun 2, 2025

·

Stayed 1 night

This is a beautiful hotel immaculately Clean all the staff are very accommodating and helpful very very nice pleasant surprise

6

Roopesh

Dec 25, 2022

·

Stayed 2 nights

Location is good. However, the room -service and overall cleanliness needs more attention.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with comfortable beds and views, but decor and furnishings feel dated, and maintenance issues like noisy AC, poor drainage, broken fridges, or inadequate blackout coverage are reported.

Related guest reviews

8

John

Jul 23, 2025

·

Stayed 1 night

Surprisingly large and comfortable room, with a view, even. Not bad for an airport hotel at an economy price. Lobby and hallways a bit dated but overall experience pretty good

6

Linda

Jul 28, 2025

·

Stayed 1 night

Could use a definite upgrade bed was comfortable the room was clean except for the closet needed vacuuming they forgot that love the crown molding love the little mini fridge but it needs definitely the carpet was wet coming out of the bathroom and the car fits very warm but these things corporate already knows love the blackout curtains love the big size TV Linens were nice and clean AC definitely old and a little noisy but other than that it's worth a $90 would stay again

10

Lauren

May 8, 2024

·

Stayed 1 night

Checked in late (between 11:30 pm and 12:00 am). Very fast check in process, no issues. Xavier was the person working the desk the evening we were there. He was very accommodating and friendly! Woke up early the next morning to use the gym and pool. Gym was sufficient; has Peloton bikes. The best part of the property in the pool deck, landscaping around the deck and boardwalk areas. Everything was maintained very well in the outdoor areas. Rooms were typical hotel rooms; nothing special or extraordinary.

8

Kimberly

Jul 12, 2025

·

Stayed 1 night

The location to the airport is gteat. The staff at check in was nice. The room is spacious. The rooms (bathroom needs an update) the shower didn't drain. All in all would recommend.

4

Glenn

Mar 25, 2024

·

Stayed 1 night

With taxes and fees the room cost close to $400 per night. The refrigerator did not work, probably because the freezer compartment was a solid block of ice. The bathroom floor was slightly sticky and grimy, and there was no night light. We called the desk to ask for the shuttle to pick us up at a rental car facility, and it took them 45 minutes to arrive. The driver told us he had just gotten the message to come get us minutes before--in other words, nobody bothered to ask him to get us when we first requested the pick up. Apparently, we had to call three times before they actually bothered to act on our request. All in all, this place is not worth what they are charging.

6

Nancy

Apr 16, 2025

·

Stayed 3 nights

Yech, corporate generic under the flight path of constant planes. The lobby is ok but the rooms are especially dull and dated. Service was mediocre. The pool was right across from a highway and from afternoon on, in the shade!

4

James

May 6, 2024

·

Stayed 4 nights

The only thing good about the property is the bed. It was comfortable but everything else was not good. There are no black out drapes in the rooms. At night it’s like being in a disco in our room from the party at the pool. In the morning we were awaken by the sunrise. I asked the manager to help but he had no interest in helping. I think he is a racist.

4

Taylor

Jan 11, 2025

·

Stayed 1 night

The lobby and pool were nice however the rooms are extremely out dated. I called ahead to confirm my reservation and I’m glad I did because initially they had no record of it. I had to have hotels.com call them to have my booking go through. Then when I arrived I went up to my room and it was the wrong type. I spent the money to have an executive sweet with a king bed (which has a couch and kitchen) walked into a small room with two queen beds. I went back downstairs to be placed in the proper room. When I arrived at the second room it was so disappointing. Please view my photos to see how different it is in person. I would say the photos online are 1000% FALSE ADVERTISING. I’m disappointed I spent that much money.

8

Charmaine

Jul 25, 2025

·

Stayed 3 nights

Property was average. View from room was excellent. HVAC system extremely noisy when the air conditioning system was running.

6

joshua

Feb 27, 2025

·

Stayed 1 night

I bit run down and damp. Not great service. Biggest problem were the awful mattresses.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly and accommodating across the hotel. However, reports of aloof or unhelpful front desk interactions, slow or inaccurate room service, shuttle miscommunication, and occasional billing or follow up issues show inconsistent service.

Related guest reviews

10

Thomas

Jun 17, 2024

·

Stayed 1 night

The staff members were wonderful and went out of their way during a difficult time for us

4

Stephen

Jun 23, 2025

·

Stayed 1 night

Sat night they had one person doing room svc so he was terribly far behind and the order was incorrect in many ways - I was so disappointed - service was horrible… won’t be staying there again.

10

Amy

Oct 19, 2024

·

Stayed 1 night

Room was clean, quiet and comfortable. Restaurant downstairs was convenient. Your staff went above and beyond when I forgot my laptop in my room after I’d already got to the airport. Thanks to the front desk and your kind shuttle drivers.

10

Kristiana

Aug 3, 2025

·

Stayed 5 nights

Shout out to the front desk staff for being so calm and patient at all times, they are friendly and so welcoming and I honestly had such a wonderful stay. I love love love the back pool area and I will absolutely be returning. The hotel exceeded my expectations and as a solo traveller I always felt safe.

10

Melissa

Jun 29, 2025

·

Stayed 1 night

Professional, friendly staff.

2

Jeunyde

Feb 17, 2025

·

Stayed 4 nights

It was very frustrating to have my card charged multiple times and each person I spoke to had a different explanation.

2

Roger

Jan 27, 2023

·

Stayed 4 nights

We upgraded our room to a suite which had double doors. Saturday morning at 6:12am I heard the doorknob start to turn so I raised up out of bed. To my surprise there was a guy entering our room. My wife screamed and he slammed the door. I went to the door and started out but figured that wasn't safe. I checked thru the peep site and he had ran. I called the front desk and reported the incident. They called back and told me it was security checking on the door. VERY SUSPECT. If it was security why didn't he knock and/or identify himself. Plus why is security running the hallways wearing a hoddie??? Monday when I checked out I asked the front manager if he had any updates. He didn't even know what I was talking about. He emailed the manager of the hotel and he didn't know anything either. Seems like they would be concerned about our safety but they were not!!! Other than that we thought the hotel was great as we were there with a huge group for a conference and was having a good time. I left my info and didn't hear anything from the hotel

6

Tom

May 30, 2024

·

Stayed 1 night

Shockingly quiet for being next to the airport. Clean. Nice facility. Front desk staff a bit aloof. Starbucks staff too busy on his phone to wait on us and then wanted a tip for selling us a can of soda!

4

Jennifer

Sep 26, 2025

·

Stayed 1 night

The van driver picking us up was great. When we got to the property the girl working the front desk was the complete opposite. I stood a few moments waiting to be greeted and was never acknowledged. So then I walked towards the desk and she then asked if she could help. She never once smiled, thanked us for our stay, acknowledged or reason for staying, nothing. She said we couldn’t add our Hiltons Rewards number to our account for billing food and other things to our room, we knew we couldn’t get the stay credit, but I’ve never had issues with getting points for food and such we billed to our room. But it was how she made us feel that really turned us off. The room was nice and big and the mattress dry comfortable. And the rest of the hotel staff from the restaurant to the Starbucks area were fantastic, and really made up for the initial first experience.

10

Kelly

May 2, 2024

·

Stayed 2 nights

Beautiful hotel, the staff was extremely accommodating and friendly.

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AI-generated summary based on recent guest reviews

Location

Exceptionally convenient for PBI, with easy access and plane views. Aircraft noise is mentioned by several guests, though some found it surprisingly quiet at times.

Related guest reviews

8

Chris

Jun 18, 2024

·

Stayed 1 night

Great place to stay to break up a long trip. Very close to airport. Great outside bar, pool, lake view.

10

Phillip

Jul 28, 2025

·

Stayed 3 nights

Transpirtation, quiet, safe

10

James

Oct 10, 2025

·

Stayed 1 night

Hotel very close to airport, busy and one of two elevators was out of service making for very long delays. Otherwise a very nice airport hotel

10

Ivan

Jul 27, 2025

·

Stayed 1 night

Stayed here with my girlfriend for a weekend to hang out at palm beach. This was an amazing location had an early check it and late check out at 12pm. We really enjoyed our stay it’s everything you would expect. Breakfast is great and worth it. You can hear some planes take off in the morning tho fyi.

10

Peggy

Apr 21, 2025

·

Stayed 3 nights

Constant aircraft noise

6

Nancy

Apr 16, 2025

·

Stayed 3 nights

Yech, corporate generic under the flight path of constant planes. The lobby is ok but the rooms are especially dull and dated. Service was mediocre. The pool was right across from a highway and from afternoon on, in the shade!

10

Christina

Apr 29, 2025

·

Stayed 1 night

The planes flying over was loud but otherwise a nice hotel.

10

Lisa K

Sep 27, 2023

·

Stayed 1 night

So quiet except planes which we love. . Relaxing. Beautiful.

8

allison

Dec 20, 2022

·

Stayed 19,345 nights

Was at this property for 2 nights during a business trip. Clean, friendly and close to airport

8

Buffie

Aug 1, 2025

·

Stayed 1 night

Located across from the airport

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AI-generated summary based on recent guest reviews

Dining

On site restaurants and the pool bar receive good feedback for food and drinks. Some guests found breakfast pricing high and room service slow or error prone.

Related guest reviews

10

Anita

Jul 10, 2023

·

Stayed 1 night

Rooms were clean. The two restaurants on property had good choices and the staff was very nice and polite.

10

Karen

Jul 5, 2025

·

Stayed 1 night

Stayed at property for the night as we celebrated the 4th. Hotel was very clean & inviting. Lobby was quiet & check-in was fast. We enjoyed a cocktail at the outside bar with beautiful lake views & super cool views of planes landing. Definitely will stay again when in town.

10

Carrie

Apr 25, 2023

·

Stayed 1 night

Room was excellent-both clean and comfortable. The pool bar staff were friendly and fast service. The pool itself was great with enough lounge chairs and umbrellas! Tony Roma’s was fabulous. Our young male waiter had a very charismatic personality. He followed up with us just the right amount of time! The steak with mushrooms melted in my mouth. Finally-as the waiter said-the Prosecco that they served there was absolutely the best!

4

Stephen

Jun 23, 2025

·

Stayed 1 night

Sat night they had one person doing room svc so he was terribly far behind and the order was incorrect in many ways - I was so disappointed - service was horrible… won’t be staying there again.

10

Amy

Oct 19, 2024

·

Stayed 1 night

Room was clean, quiet and comfortable. Restaurant downstairs was convenient. Your staff went above and beyond when I forgot my laptop in my room after I’d already got to the airport. Thanks to the front desk and your kind shuttle drivers.

10

Jessica

Feb 21, 2024

·

Stayed 3 nights

Amenities were second to none - restaurant had great food

4

Glenn

Mar 25, 2024

·

Stayed 1 night

With taxes and fees the room cost close to $400 per night. The refrigerator did not work, probably because the freezer compartment was a solid block of ice. The bathroom floor was slightly sticky and grimy, and there was no night light. We called the desk to ask for the shuttle to pick us up at a rental car facility, and it took them 45 minutes to arrive. The driver told us he had just gotten the message to come get us minutes before--in other words, nobody bothered to ask him to get us when we first requested the pick up. Apparently, we had to call three times before they actually bothered to act on our request. All in all, this place is not worth what they are charging.

10

Ivan

Jul 27, 2025

·

Stayed 1 night

Stayed here with my girlfriend for a weekend to hang out at palm beach. This was an amazing location had an early check it and late check out at 12pm. We really enjoyed our stay it’s everything you would expect. Breakfast is great and worth it. You can hear some planes take off in the morning tho fyi.

8

Nicholas

Jun 12, 2025

·

Stayed 4 nights

Third year in a row to stay here, great location and amenities. The new restaurant took a little getting used to but had a great meal there. The ice machine on our tenth floor was out of order and I had to go the ninth for ice. My electronic door key would require multiple attempts before opening the door.

10

Nicholas

Jun 10, 2023

·

Stayed 4 nights

I spent a lot of time in the bar/restaurant with my wife and friends. The food was really good and Don the bartender was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $150	5 $155	6 $145	7 $162	8 $230	9	10 $192
11 $124	12 $162	13 $170	14 $179	15 $178	16 $283	17
18 $157	19 $169	20 $194	21 $194	22 $166	23	24
25 $166	26 $131	27 $175	28 $169	29 $174	30 $255	31 $357

Su	Mo	Tu	We	Th	Fr	Sa
1 $414	2 $575	3 $235	4 $227	5 $457	6	7
8 $275	9 $166	10 $245	11 $245	12 $380	13 $363	14 $354
15 $328	16 $236	17 $245	18 $245	19 $139	20 $177	21 $174
22 $580	23	24 $594	25 $315	26 $331	27 $314	28 $324
29	30 $223

Hilton Palm Beach PBI

Prices for Hilton Palm Beach PBI

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed

Room, 2 Double Beds

Executive Suite, 1 Bedroom

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Double Beds, Accessible

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible

Room, 1 King Bed

Superior Room, 2 Double Beds

Guest reviews of Hilton Palm Beach PBI

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Palm Beach PBI

Considering this hotel for your West Palm Beach trip?

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