Name: Hampton Inn Winter Haven
Address: 202 Cypress Gardens Blvd, Winter Haven, Florida, United States of America, Winter Haven, Florida, US
Price range: $121–$344 per night
Rating: 8.78

What guests think

Across many stays, guests describe Hampton Inn Winter Haven as conveniently located for Legoland and nearby dining, with generally friendly service and a popular free breakfast; however, experiences can vary by room assignment, staffing, and timing.

Several reviews mention very firm mattresses and noise from thin walls or adjoining rooms. Recent construction, occasional elevator outages, and a confusing entrance affected some stays, while parking is easy and the property is pet friendly. Cleanliness is often praised, though some guests reported dirty carpets, odors, or pests and a few maintenance hiccups like AC issues or brief water shutoffs. Overall, expect a practical base for the area with quality that can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Outdoor pool is noted and parking is easy, with pet amenities such as a dog area. Renovations and occasional elevator or hot water outages and a confusing entrance affected some stays.

Related guest reviews

4

Terrence

Mar 26, 2024

·

Stayed 1 night

The elevator stopped working shortly before checkout and we had to carry our bags down the stairs. Nobody from the staff was offering to help guests.

10

Charlotte

Jun 13, 2023

·

Stayed 1 night

The pool was very discolored, not clear at all.

10

James

Sep 21, 2025

·

Stayed 2 nights

Easy parking, lots of food close, decent breakfast

10

Natalie

Feb 5, 2025

·

Stayed 2 nights

Nice hotel ,clean, heated pool. Could use some bigger pillows but I usually bring my own!

4

Kerrie

Oct 7, 2024

·

Stayed 1 night

There were no problems booking the stay. The elevator was not working so the inconvenience of having to go up the stairs with a lot of luggage wasn’t fun. We were woken up at 6 am with a loud noise. We thought it was the staff working on the elevator. We went for breakfast which was fine. We came back to our room to leave and the card wouldn’t work. It ended up being a broken lock. Some things just happen but when we left we didn’t have great customer service when asking about our stay. That was really disappointing.

10

Lorie

Jun 21, 2025

·

Stayed 1 night

This was a very nice hotel. Convenient to where we were going, Legoland. Nice outdoor pool. Great breakfast.

2

Jason

Oct 12, 2024

·

Stayed 1 night

NO ELEVATOR. Be prepared to carry luggage up stairs. NO HOT WATER. Prepare for Luke warm water. Also did not give me my Gold status items.

10

Linda

Aug 29, 2025

·

Stayed 1 night

Room was clean, bed was comfortable. I brought my dog with me, the Hotel has a pet area which supplied poop bags, the area was surprisingly clean.

10

Salvador

Oct 17, 2024

·

Stayed 1 night

Truck parking spaces are a blessing for truck drivers

4

Angela

Jan 7, 2023

·

Stayed 1 night

when I arrived I couldn’t find the hotel because it is under construction and the entire front is demolished without a visible sign anywhere. The front entrance is taped off with yellow caution tape, and a little sign that said entrance by a side door that leads straight to the elevators. It was extremely confusing and looked like the hotel was shut down. Plus it seemed unsafe to have the side entrance open right by the elevators without anyone watching who’s coming or going. Finally the only entrance was the 1 side door and the parking lot was very crowded so you have to park and walk a long ways to just check in. I didn’t see any notification of this when I booked the room. A heads up would be nice so I wouldn’t have spent 10 mins wondering if I was at the right place.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas very clean. Some reported issues like dirty or stained carpets, unpleasant odors, or occasional pests, indicating inconsistent upkeep.

Related guest reviews

4

Amparo

Jan 12, 2023

·

Stayed 4 nights

Found coackroaches in room, the hotel is going through renovation. However, the dining area is tiny and right in front of lobby. It seems the staff hates the customers and hates tending to us. Like they are doing us a favor. Specially one tall big white lady, very gruff and hostile. The breakfast cleaning staff is fed up with cleaning after customers. the walls are paper thin. You cancer their TVs, alarm clocks, intimacy etc. The only kind person who actually is there help people is Carl, very friendly and willing to help. Other than that the place is abysmal.

8

Maureen

Mar 13, 2025

·

Stayed 1 night

There were small flying insects in the bathroom - killed what I saw but there were more in the morning!

10

Kathleen

Sep 13, 2025

·

Stayed 3 nights

Super clean

6

Jeff

Apr 20, 2025

·

Stayed 2 nights

I thought the room was dirty. We took 2 towels to the front desk to exchange because they were dirty. The carpet was dirty and dusty. The window was dirty. Not the hotels fault but the people in the next room were very noisy late at night

8

Tykiria

Nov 29, 2025

·

Stayed 4 nights

Don’t wear white socks in the room. The carpet turns them black at the bottom

10

Orealys

Aug 10, 2025

·

Stayed 2 nights

Very clean, good service, recommended!!

10

William

Apr 25, 2023

·

Stayed 1 night

Clean and presentable

8

Linda

Dec 6, 2024

·

Stayed 1 night

Super clean room and bathroom. Linens looked new and everything was in great condition. Quiet place and the doors didn’t slam shut making noise. I loved that. I believes the rooms were recently renovated and the only negative thing I can say is the person putting in the bathroom faucet missed and placed the faucet maybe a good 2 or 3 inches too far from the bowl so when you turned on the water the stream of water was maybe 1/2 inch from the edge of the sink, so water kept poring on the counter top and we had to wipe it up constantly. But since cleanliness is so important I would love to stay there again.

10

Alex

Aug 22, 2025

·

Stayed 1 night

Very clean

2

Isabella

Dec 23, 2024

·

Stayed 1 night

Unpleasant smells in the lobby and hallways. Poor lighting. Dirty elevators with bad smell.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally functional for short stays, but numerous reviews cite very firm mattresses, thin walls, and occasional maintenance issues such as AC problems, high tubs, or missing microwaves.

Related guest reviews

6

Warren

Mar 20, 2025

·

Stayed 1 night

The bed flet like i was sleeping on a sheet of plywood

6

alan

Dec 8, 2024

·

Stayed 2 nights

Beds were very uncomfortable, walls very thin, could hear every word spoken by room next door

10

Dorothy

Mar 19, 2024

·

Stayed 1 night

We were given a room on the first floor to open the shades we were subjection to a popular sidewalk, sunshine was impossible! Conditioner in shower was empty, which was only recognized while sopping wet, not happy! Our room was opposite an active and noisy elevator bank. In order to sleep in this completely noisy environment we had to leave both the bathroom fan and the LOUD ac fan on all night.

6

MARIA

Dec 6, 2025

·

Stayed 4 nights

Matress (you could feel the springs) and pillows (not good at all). Bathtub too high to get in and get out, it's a risk even for people without disability.

4

George

Nov 27, 2025

·

Stayed 2 nights

Beds were hard and uncomfortable

4

Taz

Feb 28, 2025

·

Stayed 1 night

Room was nice. However, it was very noisy. Could easily hear people in hallways. The people in rhe room next door to us sounded like they were in room with us. The door jambs need to be oiled/treated; in addition to hearing a door slam, you coukd hear the creak to open and the creak to close. We were not asked at time if checkout hiw iur stay was, if there were any issues, etc. Wouldn't recommend.

6

Paul

Feb 28, 2023

·

Stayed 1 night

The room was nice and clean and was as stated but the bed was uncomfortable and hard as concrete.

10

Paige

Mar 12, 2025

·

Stayed 1 night

Bed needs help. Not the most comfortable

6

Venjamin

Jun 15, 2025

·

Stayed 1 night

Room was clean however ac unit not working very hot room. When contact service they moved us yo a two bed room no king size room available.

8

Ashley

Aug 5, 2024

·

Stayed 1 night

Stayed here because it was close to Legoland and we enjoyed the stay. Rooms was clean and comfortable. The only thing I didn’t like is there was no microwave in the room.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and accommodating. A minority reported unwelcoming or unresponsive interactions, especially around breakfast or when resolving problems.

Related guest reviews

10

MAIKEL

Jun 27, 2025

·

Stayed 2 nights

Excellent customer service. The staff was very friendly. The breakfast had a good variety.

10

LARRY

Oct 2, 2025

·

Stayed 1 night

Our company had our crew members stay and were very accommodating when we had emergency changes.

8

Jennifer

Dec 27, 2025

·

Stayed 1 night

Very kind, friendly and helpful employees! Water pressure in shower was great! Beds were not as comfortable as some Hamptons. Would stay here again!

6

Claudio

Mar 31, 2024

·

Stayed 1 night

Regular hotel. Staff at the front desk kind of rude. Elevator not working while checking out.

6

Jeffrey

Oct 15, 2025

·

Stayed 1 night

Very unwelcoming front desk staff.

8

Harry

Jul 28, 2025

·

Stayed 2 nights

The hotel room was good, the staff member during breakfast was very rude.

2

Roy

Aug 2, 2023

·

Stayed 2 nights

I needed to add an extra day and they gouged me for that day and the manager said I have bosses to answer to so she's not really a manager if she can't extend an existing customer the same price for one day when I was there for a funeral she never asked the reason I needed to extend. She just turned her back and walked away. My company Briggs Golf Construction has stayed many nights with as many as 10 rooms. If you notice my name is Roy Briggs the owner

8

Careen

Jan 17, 2025

·

Stayed 1 night

Property could use a bit more TLC. I must commend the wonderful housekeeping staff member that returned my wedding ring to the front desk for her honesty and kindness and the front desk staff for getting a hold of me asap.

10

Leslie

Apr 25, 2024

·

Stayed 1 night

Front desk accommodated me checking in early and out late- I really appreciated this. Also during breakfast a nice man helped me with my tray- was very kind. Overall staff was very nice and kind.

10

Nicholas

Jan 2, 2026

·

Stayed 1 night

Clean hotel with a good breakfast. Staff was very friendly!!

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Location

Highly convenient for Legoland and close to restaurants and shops, with many places within a short drive or walk. Guests generally felt the area was straightforward to access and safe.

Related guest reviews

10

Karen A.

Jun 6, 2025

·

Stayed 3 nights

Great location to Legoland and lots of convenience close to hotel! There were many restaurants, Walmart, Publix and Starbucks super close to the hotel. We walked to Outback for dinner the night we got there. The day shift front desk staff were friendly. The evening staff, not so much. My daughter and i went to the lobby to buy something and my daughter said the lady at the front desk gave me a look. Lol But overall i would stay there again because of how convenient it was. Legoland was about 5 miles away and a straight shot from the hotel to the park. The rooms are not big, and the pool is a bit small but other than that we were happy. Pet friendly too!

10

Robbie

Mar 7, 2025

·

Stayed 2 nights

We liked the fact that we could walk to most eating or shopping facilities fairly easy.

10

crystal

Apr 9, 2025

·

Stayed 1 night

Great for a family trip to Legoland.

10

Donna

Mar 4, 2025

·

Stayed 1 night

I was here as a family member hospitalized nearby. Stay was comfortable and felt safe. Quiet.

10

Jessica

May 28, 2025

·

Stayed 1 night

Great location with a nice breakfast

10

Alma

Oct 23, 2023

·

Stayed 2 nights

Great location

10

James

Sep 21, 2025

·

Stayed 2 nights

Easy parking, lots of food close, decent breakfast

10

Jadiel

May 28, 2025

·

Stayed 3 nights

Super convenient location, close to nice restaurants and parks for a short family vacation.

10

Lorie

Jun 21, 2025

·

Stayed 1 night

This was a very nice hotel. Convenient to where we were going, Legoland. Nice outdoor pool. Great breakfast.

10

Vinicius

Apr 12, 2025

·

Stayed 1 night

Perfect for Legoland day!

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Dining

Breakfast is widely praised for taste and variety, with a helpful attendant noted in some reviews. Some guests found items inconsistent or of poor quality on certain days.

Related guest reviews

10

Sriram

Nov 30, 2024

·

Stayed 1 night

Great value for money. Clean and lot of breakfast choices. Very good hotel on a budget.

10

Elizabeth

Jun 29, 2025

·

Stayed 1 night

Great breakfast and clean rooms

8

Helen

Apr 19, 2023

·

Stayed 1 night

Their breakfast could have been Better. Should talk to Hampton inn in Lake Wales. Theirs was great.

10

Sharon

Feb 25, 2025

·

Stayed 2 nights

Wonderful breakfast

10

Karen

Mar 24, 2024

·

Stayed 8 nights

Excellent continental breakfast. Best ive ever seen. Kind, courteous employees. Nice pool.

10

MARTA

Oct 13, 2024

·

Stayed 2 nights

Great breakfast.

10

Nicolette

Jul 5, 2025

·

Stayed 3 nights

Rooms were clean! Check-in was quick! Breakfast was awesome ! There was different selections each morning !

8

Nicki

Sep 12, 2024

·

Stayed 1 night

Very nice hotel just not as friendly and comfortable as other Hilton properties. Breakfast was lacking a bit. When asked where potatoes were that were pictured, she said she doesn’t fix them everyday. Morning desk person wasn’t particularly friendly. Beds were ok- bathroom was well stocked and clean… my request for 1st floor was honored and convenient to lobby and parking.

6

Cherie

Jun 13, 2023

·

Stayed 3 nights

The continental breakfast was very good. Waffle maker, eggs, different sausages daily, cereal, yogurt, english muffins, bagels, bread, muffins, apples. Options of tasty juices. The gentleman working in breakfast area was SUPERIOR. He was diligently cleaning up and assisting guests. All staff were at front desk were also very pleasant. Rooms were clean, bedding was comfy. The mattress was not great for me personally.

4

Max

Jun 12, 2024

·

Stayed 2 nights

Poor quality food at breakfast Cut fruit was no fresh and bad taste Orange juise was horrible Very bad taste I threw it away Room was not cleaned every day I would expect more from a Hampton Very disappointed

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AI-generated summary based on recent guest reviews

Month	Average price
January	$165
February	$214
March	$245
April	$206
May	$152
June	$148
July	$143
August	$122
September	$120
October	$131
November	$137
December	$141

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $149	16 $149	17 $144	18 $138	19 $205
20 $134	21 $122	22 $123	23 $124	24 $125	25 $174	26 $153
27 $124	28 $126	29 $152	30 $177

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $282	3 $148
4 $121	5 $141	6 $141	7 $141	8 $141	9 $165	10 $190
11 $131	12 $140	13 $344	14 $325	15 $170	16 $207	17 $227
18 $127	19 $142	20 $162	21 $146	22 $339	23	24
25 $290	26 $141	27	28 $142	29 $140	30 $140	31 $146

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 2 Double Beds (Mobility, Roll-In Shower)

Room, 1 King Bed (Mobility)

Standard Room, 2 Queen Beds

Room, 2 Double Beds (Mobility)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn Winter Haven

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Prices for upcoming dates