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Cleveland Marriott Downtown at Key Tower - Room

Cleveland Marriott Downtown at Key Tower

Name: Cleveland Marriott Downtown at Key Tower
Address: 1360 West Mall Drive, Civic Center, Cleveland, Cleveland (and vicinity), Ohio, United States of America, Cleveland, Cuyahoga County, United States of America
Rating: 8.15

"Amazing bar"

"The internet was fairly priced"

"Convenient location"

"Great parking facilities"

"Great on-site restaurant"

"Stunning views"

Amenities

Parking
Restaurant
Non-Smoking Rooms
Room Service
Valet Parking
Dry Cleaning

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

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Guest reviews

8.2

Very good

Based on 1,000 verified reviews

Who stays here?

Business

30%

Couple

30%

Family

22%

Group

11%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Cleveland Marriott Downtown at Key Tower, guests often praise the friendly staff and central, walkable location near stadiums, the Rock and Roll Hall of Fame, and other downtown venues, along with a standout gym and lively lobby bar.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Ticey

2 weeks ago

·

Stayed 1 night

Perfect location

8

Andrew

2 weeks ago

·

Stayed 1 night

Beautiful and amenitized lobby with fresh updates, but that unfortunately doesn’t translate to the rooms which feel outdated and lacking modern features, technology and style. Hoping for better given the nightly rate.

10

Heather

Apr 19, 2026

·

Stayed 2 nights

Great hotel and good quality food and service.

8

Carrie

Apr 5, 2026

·

Stayed 1 night

Parking was easy and decently priced. Staff was friendly. Only issue I had, that wasn't really an issue, was the lobby was super loud and the lady at the front desk was soft spoken. But that didn't deter from our stay. Would definitely stay here again sometime. The room was nice and cozy. There were USB ports in the clock radio. The water pressure was very strong and the view was nice.

10

Melissa

Mar 30, 2026

·

Stayed 1 night

Wonderful stay, clean room, staff were delightful. Convenient location, close to the stadium

1360 West Mall Drive, Civic Center, Cleveland, Cleveland (and vicinity), Ohio, United States of America

Location

A stay at Cleveland Marriott Downtown at Key Tower places you in the heart of Cleveland, within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. This spa hotel is 0.6 mi (0.9 km) from Huntington Bank Field and 0.7 mi (1.1 km) from Rock and Roll Hall of Fame.

Cleveland Mall(0.1 miles)

Key Tower(0.1 miles)

Public Square(0.1 miles)

Old Stone Church(0.1 miles)

Cleveland Public Library(0.2 miles)

Huntington Bank Building(0.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

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Cleveland Marriott Downtown at Key Tower

Amenities

Property description

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Guest reviews

Very good

Who stays here?

What guests think

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Cleveland Marriott Downtown at Key Tower.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Cleveland Marriott Downtown at Key Tower