Name: Quality Inn Dubuque on Hwy 20
Address: 4055 McDonald Drive, Dubuque, Iowa, United States of America, Dubuque, Iowa, US
Price range: $66–$165 per night
Rating: 6.7

What guests think

Across reviews, Quality Inn Dubuque on Hwy 20 is frequently described as clean and comfortable with friendly, helpful staff and a convenient location near shopping and the highway, offering good value for short stays.

Rooms are basic and dated, with some reports of musty odors, small bathrooms, spotty Wi-Fi, and limited hot water. Facilities are simple; the small indoor pool is often cold or limited, and occasional maintenance or access issues (elevator, exterior doors, parking) are noted. Breakfast ranges from good with waffles and biscuits and gravy to disappointing with limited variety or quality lapses. Expect a budget-friendly, no-frills stay focused on convenience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Simple amenities: the small indoor pool is often cold, sometimes limited or under renovation. Some mention elevator or exterior door problems and tight parking; pet facilities and policies vary.

Related guest reviews

4

Karen

Feb 19, 2023

·

Stayed 1 night

The main reason we wanted to stay at the Quality Inn was because there was a pool for our 4 year old grandson to play in. The pool was under renovations and we were not informed until we arrived. It was extremely disappointing.

6

Brandy

Jul 16, 2024

·

Stayed 2 nights

Pool was freezing cold! There is no hot tub. I wasn't sure if it was not turned on or not, no one ever in it. Average looking hotel, nothing really stands out as far as the property, breakfast was okay, clean rooms, hallways and common areas.

6

Callie

Jul 18, 2024

·

Stayed 2 nights

Very simple hotel. Expensive for what it offered but it was a baseball tourney weekend so supply and demand, I guess. It was nice they started breakfast early and it was well shocked with simple food items amd drinks. Pool was clean with plenty of towels

6

Amie

Oct 15, 2023

·

Stayed 1 night

Limited pool hours Pool very cold Difficult to get into pool Entire hotel smelled of chlorine and cigarette smoke Elevator seemed not in good shape - lots of clunks and squeaks Sausage links at breakfast served frozen Extremely small bathroom - couldn't shut door while on toilet Paid too much for room and amenities provided

8

Marjorie

Jul 19, 2023

·

Stayed 3 nights

Our stay was decent. Breakfast choices were small but ok. The pool was clean but COLD! Other than those very minor things our stay was good.

6

Tracy

May 27, 2023

·

Stayed 3 nights

Little outdated, tiny bathroom but convenient to everything. Small parking lot.

8

Richard

May 12, 2025

·

Stayed 2 nights

pool was cold

2

SoFeya

Sep 5, 2024

·

Stayed 1 night

Very old, smelly place. Elevator out of service, so we had to haul our luggage on stairs. Everything just felt gross and uncomfortable.

10

robert

Jul 19, 2023

·

Stayed 1 night

Rear door lock was not functional

6

Phillip

Feb 18, 2025

·

Stayed 2 nights

The room was freezing cold and I turned the heater on to 74 and all night it never got above 68. I asked the front desk in the morning if I could get an extra blanket on the bed for the following night or turn up the heat. I came back the end of the day and the room was at least 74 degrees. The indoor pool was absolutely freezing. I've been in many indoor pools and this was NOT what I expected. If you're going to advertise a pool, make it comfortable.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean. Recurring complaints note musty odors and worn carpets or furnishings, with occasional lapses like hairs or pests.

Related guest reviews

6

David

Oct 3, 2025

·

Stayed 1 night

Room smelled really musty. Carpet had multiple tears in it. Cleaning the air-conditioning coils would probably help with the musty smell. And cleaning or replacing the carpet.

2

Lynn

Jul 26, 2023

·

Stayed 1 night

Our room had a very stale smell. The sink and tub had dark hairs in them.

10

Evelyn

Nov 10, 2025

·

Stayed 1 night

It was clean, friendly with a good breakfast section for a good price.

6

Gail

Nov 10, 2024

·

Stayed 1 night

Bathroom was clean, decent bed & bedding. Appointed micro & mini fridge & small continental breakfast. Friendly staff. Carpet & occasional chair in the room were nasty!

4

Samantha

Sep 3, 2023

·

Stayed 1 night

Bugs

Translate

8

Larry

Jan 23, 2026

·

Stayed 2 nights

Very clean room, nice breakfast selections. Totally comfortable room

10

Shawn

Sep 26, 2025

·

Stayed 2 nights

Very clean and the beds were super comfy. Staff was very friendly and helpful.

4

Terri

Sep 19, 2025

·

Stayed 2 nights

Property was good location - close to shopping but not close to town. The rooms smelled like must and mildew. There was no comforter on the bed just a heavy blanket and sheet. no extra pillows available.

10

Nancy

Dec 26, 2025

·

Stayed 1 night

Staff was friendly. The room was clean and comfortable.

10

john

Mar 22, 2024

·

Stayed 1 night

Clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated with small bathrooms; beds are often comfortable, but some report hard mattresses, lumpy pillows, temperature control issues, limited hot water, spotty Wi-Fi, and occasional noise.

Related guest reviews

8

Kathleen

Jun 28, 2025

·

Stayed 1 night

The bed was very comfortable. The wifi was spotty. The room was quiet, clean and dark

8

Janice

Dec 1, 2025

·

Stayed 3 nights

The staff were very friendly and helpful. The room was a little dated but clean. Bed was comfortable and not too much light came in from outside. I was safe and comfortable.

4

Paige

Jun 18, 2023

·

Stayed 2 nights

At first glance, this hotel looked good. But the light switches in inconvenient spots, batheooms were extremely small, pillows were uncomfortable and lumpy, and I the bed was extremely uncomfortable. Woke up with a sore back and headache both mornings.

10

Andrew

Jul 2, 2023

·

Stayed 2 nights

I found the air conditioning my controls to be confused mg and not responsibvive. The room e Was too cold

6

Amie

Oct 15, 2023

·

Stayed 1 night

Limited pool hours Pool very cold Difficult to get into pool Entire hotel smelled of chlorine and cigarette smoke Elevator seemed not in good shape - lots of clunks and squeaks Sausage links at breakfast served frozen Extremely small bathroom - couldn't shut door while on toilet Paid too much for room and amenities provided

4

Kathy

Oct 9, 2023

·

Stayed 1 night

Our room was next to elevator mechanical closet on first floor. Do not stay in this room. Got no sleep. All we heard was the elevator all day and night. Room smelled musty.

6

Tracy

May 27, 2023

·

Stayed 3 nights

Little outdated, tiny bathroom but convenient to everything. Small parking lot.

8

Marianne

Aug 28, 2024

·

Stayed 3 nights

I didn’t like being right next door to the swimming pool and vending machine. It was noisy and the humidity from the pool seemed to affect the room. The towels were pretty scratchy, perhaps to discourage theft?

8

Pat

Jun 5, 2023

·

Stayed 2 nights

This is a nice place to stay on a budget. Very clean and well apppointed. Wonderful room although shower was small. Everything nicely updated. Breakfast was good with nice dining area. Views are absent if you want that. Pool very small. Perfect for a quick trip..

6

Bonnie

Nov 4, 2025

·

Stayed 2 nights

The bed was uncomfortable so sleep was difficult. Breakfast was disappointing.

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Service

Service is frequently praised as friendly and helpful, including accommodating check-ins. However, several guests reported rude interactions, long or problematic check-ins, billing errors, and difficulty reaching staff.

Related guest reviews

8

Janice

Dec 1, 2025

·

Stayed 3 nights

The staff were very friendly and helpful. The room was a little dated but clean. Bed was comfortable and not too much light came in from outside. I was safe and comfortable.

10

tim

Oct 29, 2025

·

Stayed 1 night

Staff was amazing

4

Bethany

Jun 29, 2025

·

Stayed 2 nights

Billed me 3 times and no one could figure out how to fix it.

2

Gustavo

Oct 7, 2025

·

Stayed 1 night

After a long day at work, I was looking forward to a smooth check in so I could relax in my room & enjoy my dinner, instead I had to wait an hour until who knows who’s side messed up my reservation sort of fixed the issue. Quality Inn said they didn’t have any rooms under my name, Expedia said they did. They went back & forth until they finally found it.. kind of? I had booked 2 king beds & ended up with 2 double queen bed rooms. Was too tired & impatient to wait any longer.

6

Ann Elizabeth

Apr 28, 2024

·

Stayed 1 night

Couldn’t find the desk clerk when checking in

10

Erin

May 9, 2024

·

Stayed 2 nights

Staff was very friendly and helpful.

10

Mark

Jul 20, 2025

·

Stayed 4 nights

Melissa P. at the front desk was very friendly and helpful and Linda in housekeeping was very professional and friendly when she cleaned my room.

8

Crystal

Sep 1, 2025

·

Stayed 1 night

Last minute stay, because of hotel change. Front desk was very friendly, went and personally checked to make sure our room was cleaned and ready to go. Right by highway, so easy access to things. Only downfall was our room was handicapped accessible, and so our shower head was pretty low.

2

Codyone

Sep 8, 2025

·

Stayed 1 night

There is nothing by this place, the staff was extremely rude and do not allow me to do a late check out as I was in town for business and had to accommodate the things I was doing. However they did offer 30 extra minutes, I declined after they were so rude!

10

Nancy

Dec 26, 2025

·

Stayed 1 night

Staff was friendly. The room was clean and comfortable.

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AI-generated summary based on recent guest reviews

Location

Convenient near Hwy 20 with easy access to shopping and restaurants; some note it’s not close to downtown.

Related guest reviews

10

Steve

Jul 3, 2023

·

Stayed 2 nights

Check in was easy,room was clean . Location was convenient for us!

6

Russell

Oct 5, 2025

·

Stayed 1 night

Good shopping around,

10

Dean

Nov 9, 2025

·

Stayed 3 nights

Clean rooms. Very quiet. Convenient location.

8

Nathan

Jan 17, 2023

·

Stayed 1 night

Solid place to stay in Dubuque. Good location, quiet area, close to Walmart if you need it.

10

zachary

Apr 7, 2025

·

Stayed 2 nights

Convenient colse to everything in town

4

Terri

Sep 19, 2025

·

Stayed 2 nights

Property was good location - close to shopping but not close to town. The rooms smelled like must and mildew. There was no comforter on the bed just a heavy blanket and sheet. no extra pillows available.

10

RANDY

Apr 20, 2025

·

Stayed 3 nights

Exelent location, and good service.

8

Paul

Nov 28, 2025

·

Stayed 2 nights

Nice stay, great location

6

Tiara

Oct 11, 2025

·

Stayed 5 nights

Near shopping and gas.

8

Ellen

Nov 5, 2025

·

Stayed 2 nights

Staff was friendly & helpful, the room clean, as were all public areas. The location is easy to find & well situated for a variety of shopping, eating, & sights of interest.

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Dining

Breakfast is generally decent with staples like waffles and biscuits and gravy. Variety can be limited and a few quality issues were reported, such as missing items or spoiled milk.

Related guest reviews

8

Christopher

Nov 6, 2025

·

Stayed 2 nights

Staff was great. Had a long drive to get there and had to check in late. I called them up they said no problem got there close to midnight. My only dislike was that the bathtub needed some work and the towels were really rough. Other than that the stay was pleasant. Breakfast was good just missing the eggs.

6

Brandy

Jul 16, 2024

·

Stayed 2 nights

Pool was freezing cold! There is no hot tub. I wasn't sure if it was not turned on or not, no one ever in it. Average looking hotel, nothing really stands out as far as the property, breakfast was okay, clean rooms, hallways and common areas.

6

Christine

Apr 12, 2024

·

Stayed 1 night

Guests were served spoiled milk at breakfast that expired four days earlier. My review would be lower if it weren't for the front desk staff in the afternoon/evening and the cleanliness of the pool.

10

Evelyn

Nov 10, 2025

·

Stayed 1 night

It was clean, friendly with a good breakfast section for a good price.

8

Larry

Jan 23, 2026

·

Stayed 2 nights

Very clean room, nice breakfast selections. Totally comfortable room

10

Terry

Dec 10, 2025

·

Stayed 1 night

Yes the breakfast good

8

Jon

Jul 22, 2024

·

Stayed 2 nights

Continental breakfast was good. Staff were pleasant and accommodating. Bed and pillows not the most comfortable, but adequate.

8

Matt

Oct 19, 2025

·

Stayed 2 nights

Breakfast was good, my wife likes the waffles. The biscuits and gravy are good.

6

Bonnie

Nov 4, 2025

·

Stayed 2 nights

The bed was uncomfortable so sleep was difficult. Breakfast was disappointing.

10

lorrie

Sep 22, 2023

·

Stayed 2 nights

The breakfast was very good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$67
February	$68
March	$62
April	$63
May	$83
June	$93
July	$103
August	$103
September	$88
October	$96
November	$80
December	$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $102	17 $81	18 $120	19 $118
20 $66	21 $74	22 $84	23 $79	24 $90	25 $144	26 $165
27 $66	28 $70	29 $75	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $151	3 $143
4 $67	5 $76	6 $78	7 $76	8 $71	9 $164	10 $155
11 $67	12 $70	13 $70	14 $71	15 $71	16 $145	17 $147
18 $72	19 $73	20 $83	21 $75	22 $74	23 $143	24 $153
25 $71	26 $72	27 $82	28 $72	29 $72	30 $129	31 $123

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Dubuque on Hwy 20

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Prices for upcoming dates