Name: Suburban Studios Arlington Heights Elk Grove
Address: 2120 South Arlington Heights Road, Arlington Heights, Illinois, United States of America, Arlington Heights, Illinois, US
Price range: $235–$235 per night
Rating: 6.75

What guests think

Across reviews of Suburban Studios Arlington Heights Elk Grove, guests report a mixed experience, noting some friendly staff but frequently citing cleanliness problems, an extended-stay setup with rules and limited housekeeping, and occasional safety concerns.

Multiple reviews mention broken or missing amenities such as elevators and ice machines, kitchenettes without utensils unless purchased, and basic or inconsistent breakfast. Rooms are often described as dated with maintenance problems and occasional noise, though some guests found them spacious or comfortable, and the location is convenient to the airport, shopping, and transit. Expect a no-frills, extended-stay style property where value depends on tolerance for variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Extended-stay setup with in-room kitchenettes, but cookware/utensils typically not provided unless purchased; reports of broken elevators and ice machines, and a limited or below-expectation breakfast. Some guests also note limited parking.

Related guest reviews

4

Jermaine

Dec 31, 2024

·

Stayed 3 nights

The property advertised much but delivered little. Do not be fooled by the pictures, you will see nothing like that when you arrive. The staff is courteous but even that doesn't compensate for the poor conditions. It is a extended stay kind of property. However, the kitchenette had zero utensils or anything to cook on the stove. When I inquired I was told that they are sold for 30 dollars or I cpuld go to Dollar Tree to purchase them! I would not stay here again.

8

LaCherie

Feb 12, 2024

·

Stayed 3 nights

Elevator and ice machines were broken. Other than that no issues

6

Peter

Sep 27, 2023

·

Stayed 2 nights

Even though the facility has supposedly been recently renovated it still seemed a bit dogeared. Also, some minimal stuff was missing. I rented a suite with a kitchen and there was not a single cup or piece of silverware--not to mention any plates or pots and pans. Not even a plastic cup for water! At a minimum a cup should be available and ideally a plate and a fork or two.

4

Rashedul

Jan 3, 2023

·

Stayed 19,358 nights

Didn’t served Breakfast, didn’t have tissue paper in the box, didn’t have toilet roll in the lobby.

10

RITA

Jun 20, 2025

·

Stayed 1 night

The hotel needs more parking. Its a great hotel

8

Amanda

Sep 2, 2025

·

Stayed 3 nights

The stay was okay but this is an extended stay so they expect you to take out your own trash and sign a lengthy document about their rules. The trash dumpster outside was overflowing and trash bags were actually on the ground all the way around it. If you don’t “follow their rules” you are fined.

4

Kenneth

May 25, 2025

·

Stayed 3 nights

Convenient location, on the bus route. Just 10 minutes drive to the mall and shops. Full kitchenette but no utensils, not sure how that works.

8

Maciej

Dec 21, 2022

·

Stayed 1 night

Room good, finishes in the bathroom lacking (wallpaper peeling off etc) Breakfast was below ‘continental’…

6

Michael

Jun 1, 2025

·

Stayed 3 nights

This place is in desperate need of an upgrade or demolition. It's showing its age and is not properly maintained. There were several people hanging around the outside. I don't know if they were guest or homeless, but their presence could make some feel unsafe. The room was mediocre, but for the price, it was fair. House keeping never came to my room, but I reused my towels, so not a big deal. The front desk staff was ok, but it's like signing a lease agreement on an apartment rather than checking into a hotel. Lots of paperwork to get through before you get your room key. This place served its purpose for this trip, but I'll spend a little more elsewhere next time.

6

Abhilash

Apr 5, 2025

·

Stayed 1 night

Not a traditional hotel, but a place to stay long term as described by the staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reports are inconsistent: many mention dirty rooms, lingering smoke or musty odors, stains and mold, while a few noted acceptable cleanliness. Housekeeping is limited and overflow trash was observed.

Related guest reviews

2

Caroline

Oct 13, 2024

·

Stayed 2 nights

Felt seriously unsafe at this property. Scary people all over the property. Blood on the duvet. Shower didn’t drain. Clicking noises all night. Someone pulled the fire alarm. Loud blaring buzzer at the front desk that goes off every 30 minutes. Shocked I did not get bed bugs.

2

margaret

Sep 24, 2023

·

Stayed 1 night

Checked in my room pulled covers back and notice speckled blood spots on the sheets! Had to change rooms …. My first and last visit

6

Andres

Oct 12, 2024

·

Stayed 1 night

Carpet very dirty and the bathroom tub was very gross had to clean it myself.

4

Beth

Oct 5, 2023

·

Stayed 2 nights

musty smells, drab colors, stain on bed cover, clearly short-staffed.

6

Larry

Jul 26, 2025

·

Stayed 1 night

Room itself seem to be a little dirty. Chair in the corner was frayed. Drain in the sink was extremely slow and in the tub. Not quite so slow. Overall nice stay but also did not look crisp and neat. Dark rugs look dirty, and felt grungy, bathroom floor felt sticky

4

Kyra

Jan 5, 2023

·

Stayed 1 night

Nice lobby area and staff were fine to deal with. Hotel is dated, black mould in bathroom. Didn’t feel clean

10

Guadalupe

Dec 6, 2022

·

Stayed 19,330 nights

I have been to this hotel like 5 years ago. It was clean back 5 years ago. Bathtub was stained this time, grass had dog feces all over, the halfway reeked of cigarettes, and cable was not working. Staff was friendly though.

4

Melissa

Sep 28, 2025

·

Stayed 1 night

I must admit, the condition of the establishment left much to be desired. The cleanliness was a concern, with noticeable issues such as a sticky floor and a generally unkempt appearance, including broken fixtures and furniture. While the staff who initially assisted us were incredibly helpful and kind, the overnight staff seemed less attentive, and the key cards frequently malfunctioned. I am afraid to say that I do not plan on returning. It was not a pleasant experience.

4

Maya Paola

Jan 28, 2024

·

Stayed 3 nights

It was a spacious room however the room smelled like cigarettes for all 4 nights of stay and the hallways smelled really bad. Personally it was intolerable

2

Patricia

Jan 11, 2023

·

Stayed 1 night

It was horrible no heat in first room chair had questionable marks on it . It was freezing . Moved to another room same nasty mold in bathroom paint peeling and walls dirty bathroom vanity very nasty falling apart . Tub moldy and dirty . Hair clumps in shower and floor . Everything was peeling .. I wiped down all surfaces and the room though it smelled nice when we walked in and he other room was cleaner but the rag was was gross there too. No win very uncomfortable. Would never stay there again

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with maintenance issues (nonworking TVs, missing items, small worn bathrooms) and occasional noise, though some guests found them spacious or comfortable with functional kitchenettes.

Related guest reviews

6

Maria

Jul 29, 2024

·

Stayed 2 nights

A bit run down

10

Natania

Mar 8, 2025

·

Stayed 1 night

Great hotel and loved the convenient studio room with a full kitchen and stovetop! Great bathroom and bed was comfy! Very homey

6

Peter

Sep 27, 2023

·

Stayed 2 nights

Even though the facility has supposedly been recently renovated it still seemed a bit dogeared. Also, some minimal stuff was missing. I rented a suite with a kitchen and there was not a single cup or piece of silverware--not to mention any plates or pots and pans. Not even a plastic cup for water! At a minimum a cup should be available and ideally a plate and a fork or two.

6

jodee

Dec 5, 2022

·

Stayed 19,330 nights

Room was big enough, but bathroom was small and old. Toilet moved when you sat on it. ran out of toilet paper. only 2 towels in room for 2 people. had to ask for more. Breakfast was not what we thought it was going to be. actually went out to eat.

6

Tatsuo

Jan 14, 2023

·

Stayed 19,370 nights

Everything was normal but the Wi-Fi is very slow and even though it has full reception, it is hard to connect. Rather than that, it was a great experience

2

Alyssa

Oct 5, 2023

·

Stayed 1 night

I was checked in to a room that smelled awful, windows didn't lock, curtains did not cover window, tv did not work. I was moved to a second room where the tv did not work. Moved to a third room where there was no safety lock on the door. The property housed several questionable employees and people staying. The property was unsafe, dirty and overall awful. I would never recommend this hotel. I could not stay there, I had to leave, I asked for a refund and had to book another hotel right then and there as it was late evening.The experience was ridiculous!

6

adam

Feb 11, 2025

·

Stayed 4 nights

Upon check in the room wasn't available that was booked. Put in another room that was missing a mattress in the pull out couch. Then assigned another room but no price break made. Charge for new towels. Double charged the credit card. Deposit as well never paid deposit for a hotel before.

6

Charlene

Feb 10, 2025

·

Stayed 1 night

Nice ans quiet

10

Joseph

Jan 18, 2025

·

Stayed 2 nights

Loved the rooms and politeness of the staff.

6

Michael

Jun 1, 2025

·

Stayed 3 nights

This place is in desperate need of an upgrade or demolition. It's showing its age and is not properly maintained. There were several people hanging around the outside. I don't know if they were guest or homeless, but their presence could make some feel unsafe. The room was mediocre, but for the price, it was fair. House keeping never came to my room, but I reused my towels, so not a big deal. The front desk staff was ok, but it's like signing a lease agreement on an apartment rather than checking into a hotel. Lots of paperwork to get through before you get your room key. This place served its purpose for this trip, but I'll spend a little more elsewhere next time.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is mixed: several guests praised friendly, helpful staff, while others reported rude or inattentive interactions, overbooking or canceled reservations, lengthy check-in paperwork, billing problems, and charges for towels or linens.

Related guest reviews

4

Madison

Oct 14, 2024

·

Stayed 2 nights

Staff was pretty rude. The room did not have towels or sheets for the pull out bed along with no pillow for it. They gave us a room where the halls were being painted so the room smelled like paint thinner.

2

MARK

Sep 1, 2025

·

Stayed 2 nights

My husband never stayed there they canceled his Reservation on him because he did not get there at 3pm to check in he got there at 8pm and she wouldn't help to get a different room because they were sold out and i booked this back in may and they canceled it on him

10

Xai

Apr 20, 2025

·

Stayed 3 nights

My family spend our weekend in Chicago for my niece’s birthday, I’m so happy we book here. Steve and his staff are so sweet and friendly, They take care of their customers. I want to book again in July but it’s book out. **thank you Steve for taking care of us when ever we come to you for the littlest things.

2

Anirudh Reddy

Feb 20, 2025

·

Stayed 2 nights

We have booked a room earlier and finished payment and everything, later when we went to the hotel after traveling 2 hours, lady at the front desk said she overbooked and they don’t have any rooms available. Atrocious!

2

Charlene

Mar 8, 2025

·

Stayed 4 nights

Horrible staff especially the front desk lady... dont depend on the manager Apllo he will not losten to your side and god forbide you have a issue when he is off !!! You have to clean your own room and throw out your own transh !!! They charge you 3 bucks for new towels and liens .... and the lady in front will start throwing you out at 10 :15 am and check out is at 11am ... you have to clean your own room and the towels are horrible mangement sucks ... and front desk daid if you dont like it you can end your stay after it was paid for !! Think 2 x before rent here motel 6 is better honestly!!!!

4

Robert

Sep 14, 2025

·

Stayed 1 night

The manager at time of arrival was unfriendly and did not welcome us at all, was rude. There were a lot of homeless people and scary people in and around the lobby and outside. When trying to talk to the night person at the desk he held a personal conversation with an outsider instead of taking the time to answer a question I had this place is a scary and very poor managed place to stay. I felt I was going to get mugged, oh there was an ambulance and fire truck onsite when we got back from eating at a restaurant because a guy got beaten up in the parking lot. Not a good place to stay

10

Zach

Apr 14, 2025

·

Stayed 2 nights

My stay at Suburban Studios was great. I was able to get some well needed rest. The staff was very friendly and helpful, especially Monesha at the front desk. I will be staying at the Suburban Studios Arlington Heights again, and would recommend you try them out too.

2

Kevin

Mar 10, 2025

·

Stayed 1 night

I was told they didn't have a room and I did not stay at this property! Im still waiting on my refund

6

adam

Feb 11, 2025

·

Stayed 4 nights

Upon check in the room wasn't available that was booked. Put in another room that was missing a mattress in the pull out couch. Then assigned another room but no price break made. Charge for new towels. Double charged the credit card. Deposit as well never paid deposit for a hotel before.

10

Zach

Apr 29, 2025

·

Stayed 3 nights

The location and price are perfect for my needs. The staff is fantastic and very friendly. I will be staying with Suburban Studios again and recommend you do the same. Thank you Suburban Studios and have a blessed day.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the airport, shopping, and a bus route, with some quiet stays noted. However, multiple reviews mention people loitering around the property and feeling unsafe at times.

Related guest reviews

2

Kevin

Sep 10, 2024

·

Stayed 5 nights

Given notice to check out by 8:00 on our last day because of work in the hall. No offer to have a different room Chair was broken. Coffee put out for us in the morning but they had no cups Questionable people hanging around the front and in parking lot at night. Refrigerator not working properly.

2

Caroline

Oct 13, 2024

·

Stayed 2 nights

Felt seriously unsafe at this property. Scary people all over the property. Blood on the duvet. Shower didn’t drain. Clicking noises all night. Someone pulled the fire alarm. Loud blaring buzzer at the front desk that goes off every 30 minutes. Shocked I did not get bed bugs.

8

Duane

Mar 26, 2025

·

Stayed 2 nights

Clean, safe, attentive staff

8

Gregory

Jun 8, 2025

·

Stayed 4 nights

Great ambiance and the hotel is ideally located near the airport and shopping district.

10

RITA

Jun 20, 2025

·

Stayed 1 night

The hotel needs more parking. Its a great hotel

4

Robert

Sep 14, 2025

·

Stayed 1 night

The manager at time of arrival was unfriendly and did not welcome us at all, was rude. There were a lot of homeless people and scary people in and around the lobby and outside. When trying to talk to the night person at the desk he held a personal conversation with an outsider instead of taking the time to answer a question I had this place is a scary and very poor managed place to stay. I felt I was going to get mugged, oh there was an ambulance and fire truck onsite when we got back from eating at a restaurant because a guy got beaten up in the parking lot. Not a good place to stay

4

Kenneth

May 25, 2025

·

Stayed 3 nights

Convenient location, on the bus route. Just 10 minutes drive to the mall and shops. Full kitchenette but no utensils, not sure how that works.

6

Charlene

Feb 10, 2025

·

Stayed 1 night

Nice ans quiet

10

Zach

Apr 29, 2025

·

Stayed 3 nights

The location and price are perfect for my needs. The staff is fantastic and very friendly. I will be staying with Suburban Studios again and recommend you do the same. Thank you Suburban Studios and have a blessed day.

6

Michael

Jun 1, 2025

·

Stayed 3 nights

This place is in desperate need of an upgrade or demolition. It's showing its age and is not properly maintained. There were several people hanging around the outside. I don't know if they were guest or homeless, but their presence could make some feel unsafe. The room was mediocre, but for the price, it was fair. House keeping never came to my room, but I reused my towels, so not a big deal. The front desk staff was ok, but it's like signing a lease agreement on an apartment rather than checking into a hotel. Lots of paperwork to get through before you get your room key. This place served its purpose for this trip, but I'll spend a little more elsewhere next time.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is limited or not provided as expected, and several guests chose to eat elsewhere. Little else about dining is mentioned.

Related guest reviews

4

Jermaine

Dec 31, 2024

·

Stayed 3 nights

The property advertised much but delivered little. Do not be fooled by the pictures, you will see nothing like that when you arrive. The staff is courteous but even that doesn't compensate for the poor conditions. It is a extended stay kind of property. However, the kitchenette had zero utensils or anything to cook on the stove. When I inquired I was told that they are sold for 30 dollars or I cpuld go to Dollar Tree to purchase them! I would not stay here again.

6

Peter

Sep 27, 2023

·

Stayed 2 nights

Even though the facility has supposedly been recently renovated it still seemed a bit dogeared. Also, some minimal stuff was missing. I rented a suite with a kitchen and there was not a single cup or piece of silverware--not to mention any plates or pots and pans. Not even a plastic cup for water! At a minimum a cup should be available and ideally a plate and a fork or two.

6

jodee

Dec 5, 2022

·

Stayed 19,330 nights

Room was big enough, but bathroom was small and old. Toilet moved when you sat on it. ran out of toilet paper. only 2 towels in room for 2 people. had to ask for more. Breakfast was not what we thought it was going to be. actually went out to eat.

4

Rashedul

Jan 3, 2023

·

Stayed 19,358 nights

Didn’t served Breakfast, didn’t have tissue paper in the box, didn’t have toilet roll in the lobby.

4

Kenneth

May 25, 2025

·

Stayed 3 nights

Convenient location, on the bus route. Just 10 minutes drive to the mall and shops. Full kitchenette but no utensils, not sure how that works.

8

Maciej

Dec 21, 2022

·

Stayed 1 night

Room good, finishes in the bathroom lacking (wallpaper peeling off etc) Breakfast was below ‘continental’…

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$60
February	$62
March	$68
April	$68
May	$78
June	$76
July	$84
August	$92
September	$71
October	$72
November	$66
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $235	18	19
20	21	22	23	24	25	26
27	28	29	30

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible (Efficiency)

Suite, Balcony

Suite, 1 King Bed with Sofa Bed (Wet Bar, Living Room)

Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible (Efficiency)

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Suburban Studios Arlington Heights Elk Grove

Have a question?

Considering this hotel for your Arlington Heights trip?

Prices for upcoming dates