Name: Courtyard Chicago O'Hare
Address: 2950 South River Road, Des Plaines, Illinois, United States of America, Des Plaines, Illinois, US
Price range: $140–$362 per night
Rating: 8.38

What guests think

At Courtyard Chicago O'Hare, travelers highlight the handy airport location and often friendly, accommodating staff, but note trade‑offs including recurring parking fees, occasional shuttle coordination delays, and noticeable traffic noise from the nearby highway and runways.

Facilities feedback is mixed, with complaints about hot tubs or pools being closed or lukewarm, periodic elevator outages during renovations, and limited bar hours. Rooms are generally clean and comfortable for many stays, yet decor can feel dated, bed and pillow comfort varies, and some guests report TV or hot-water issues plus a lack of in-room microwaves or USB ports. On-site dining via the Starbucks/bistro is convenient, though several guests found prices high and breakfast not included by default. Overall, expect a practical airport stopover with clear trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is paid and can be frustrating due to oversold lots or gate issues. Guests also report pool/hot tub closures or lukewarm water, elevator outages during renovations, and occasional bar/cafe closures.

Related guest reviews

6

Tom

Mar 14, 2025

·

Stayed 1 night

The pool was closed... no breakfast with room reservation...

8

TASHA

Mar 13, 2024

·

Stayed 1 night

1 elevator wasn't working but great overall

6

Vanessa

Jun 22, 2025

·

Stayed 1 night

Room was fine but walls are thin and i could hear people in the halls at night. Also the hot tub was not working and the pool was way to warm it wasn't refreshing at all

10

Jbrian

Jun 17, 2024

·

Stayed 1 night

22 dollar ding to park overnight , not happy about that

6

Mike

Jan 1, 2024

·

Stayed 1 night

The hot tub was only lukewarm

6

Joseph V

May 6, 2025

·

Stayed 1 night

The property is undergoing a major renovation. There iks dirt, dust and refuse all over; only one of the two elevators was working, and guests shared it with workmen and their eq

8

Kelly

Jul 21, 2025

·

Stayed 1 night

Online it said breakfast was included, but it wasn’t unless you purchased it. Also they charge $22 to park which isn’t on the website and a $2.46 parking tax. Seriously? You need to include this information on your site! So while I supposedly got a $29 discount for booking through hotels.com the racket on charges were significantly higher than $29. Just be honest.

8

Chris

Jan 23, 2023

·

Stayed 2 nights

Hotel was great. Room was clean and comfortable. But the parking was terrible. When we got there, there were no parking spots. This hotel sells its parking spots to airport travelers so they had taken up all the available parking. That is terrible service when you arrive at night time it’s a very nice car that you don’t want just parked in a random area. The desk clerk told us to park anywhere we could find that they would not tow any cars if they were parked in odd spaces. Our car was parked against the curb, and I mean, threw away where it could have been easily hit. This to me is a terrible disservice to the hotel guests. They should take precedence over airport, travelers who they are selling, parking to to make extra dollars.

6

Kevin

Oct 18, 2024

·

Stayed 1 night

Bar was closed!

6

Leah

Sep 16, 2025

·

Stayed 1 night

The hot tub was MIA, which was a big reason we stayed there. Call ahead!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews praise very clean rooms and common areas, but there are recurring lapses like filthy or smelly rooms, mold or wet carpet, and pool/hot tub debris. Housekeeping can be inconsistent during multi-night stays.

Related guest reviews

10

Heather

Sep 4, 2025

·

Stayed 1 night

super clean and so nice!! we definitely enjoyed our stay!

10

Andrew

Aug 6, 2025

·

Stayed 4 nights

I was very happy with my stay. The hotel was clean and comfortable and the room was spacious. The staff were all friendly and accommodating. The hotel also has a shuttle bus, which made getting to and from the airport very convenient.

8

Sara

Feb 16, 2023

·

Stayed 1 night

Strange smell in room

10

James

Dec 27, 2025

·

Stayed 1 night

Everything was very nice, room was clean and comfortable. Very quiet not hear any noise. Will return at a different time.

6

Judi

Aug 8, 2025

·

Stayed 4 nights

There was mold on the wall. We had to get fresh towels every day we were there. The description of the hotel said there was a whirlpool and when we got there, there wasn’t one

10

Yolanda

Mar 11, 2024

·

Stayed 2 nights

Great customer service! Room was comfortable and quiet! Very clean!

6

MICHAEL

Jun 28, 2025

·

Stayed 1 night

The location was fine. Got a room with free breakfast but when we asked about, they said there wasn’t one. After it was too late, to enjoy it, we were offered a free breakfast! She was confused. The room smelled like old spice and cigarettes.

10

Jennifer

Jan 14, 2025

·

Stayed 1 night

The hotel was very nice and clean.

2

kirk

Oct 21, 2025

·

Stayed 2 nights

Room 142 was filthy.

10

Treva

Sep 21, 2025

·

Stayed 1 night

My stay was just okay, found hairs in the bathroom, the bed was springy and other guest was very loud. Thecwalls must be thin but customer service at front desk was excellent.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and sometimes spacious, but decor feels dated in places, mattresses and pillows divide opinion, and some amenities are missing (no in-room microwave or USB ports). Noise affects highway- or airport-facing rooms, and TVs or Wi‑Fi occasionally underperform.

Related guest reviews

10

Rusty

Dec 1, 2024

·

Stayed 5 nights

The only thing that I did not like about my stay was there was no microwave in the room. There is only one and it is in the lobby.

8

Steven

Aug 21, 2025

·

Stayed 2 nights

Really disliked the pillows. They were way too soft and had poor support

6

Holly

Dec 10, 2023

·

Stayed 1 night

When we got to the room, the TV wasn't working. The front desk sent someone to take a look, and after awhile it started working. However, it stopped working again after a half hour: would only show the Marriott greeting screen. It never worked again. One of the nice things about staying in a hotel is lounging in bed, watching TV, so this was a big letdown. We won't stay here again.

10

Candice

Nov 20, 2023

·

Stayed 1 night

Nice spacious room, close to airport, good amenities, comfortable bed, clean sheets, awesome price! What else could you need

2

Walter

Nov 25, 2024

·

Stayed 1 night

Bed was old and make a lot of noise super 8 quality

10

Joseph

Jun 10, 2024

·

Stayed 3 nights

The Courtyard by Marriott Chicago O'Hare was very clean, staff was very nice. I want to thank Carol who check us in, she was awesome. She was very helpful. She even remembered two days later why we were there. If I have one downside the internet in the room was not very good. We would stay there again in a heartbeat.

2

John

Nov 9, 2024

·

I checked in on a Thursday around 9:00 p.m. in November and was given room 239. When I arrived in the room, I noticed the noise from the adjacent highway but didn’t pay much attention to it at the time. I turned on the television and watched the end of Thursday Night Football. Then I took a shower and went to bed. And that’s when I really started to notice the traffic noise from the highway - which was so close to my room that I could have thrown a rock and hit one of the tractor-trailer rigs that was barreling by. At first I tried ear plugs, but they didn’t put a dent in the noise. At all. I finally had to put on my Sony noise canceling headphones. That worked but it meant that I had to try to sleep on my back all night and I’m usually a side sleeper. I was able to muster 5 hours of sleep. The road noise from the highway was unrelenting and went on all night. I’ve been a business traveler for over 40 years, and this was probably the noisiest room I’ve ever tried to sleep in. If you decide to book a room here insist that it’s not on the highway side of the hotel. Unless you don’t care whether you can sleep or not.

6

robin

Nov 22, 2024

·

Stayed 8 nights

Convenient location. Lobby was nice, bistro food fresh and tasty, staff friendly. Rooms are dated, in desperate need of being renovated. Need new mattresses ASAP!

6

Cheryl

Sep 22, 2024

·

Stayed 1 night

Parking fee and lack of any usb ports

4

Craig

Sep 25, 2023

·

Stayed 1 night

The hotel is next to the interstate. The traffic noise continued all night and made sleeping tough. Did not wake up refreshed.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and efficient, with quick check-ins and helpful shuttle support. However, multiple guests cite rude or unresponsive front-desk interactions, mix-ups at check-in, housekeeping gaps, and poor shuttle communication or long waits.

Related guest reviews

4

Leticia C

Aug 14, 2025

·

Stayed 1 night

Mediocre at best. We flew in late to O'Hare and chose this property because they had a late check in and a late shuttle. After we got our baggage, I called the hotel to arrage for the shuttle and verify where we would meet them. The lady who answered was rude and said she wouldn't send the shuttle until we were at the pick up location. We were already walking to the area when I had called but she refused to send the shuttle until we were there. It took us about 5 mins to walk there. I call and let her know and she, rudely said okay but it would take 20 mins for the shuttle to arrive. Why didn't she send it when I first called? It wouldn't have taken anyone more than 10 mins to arrive at the pick up location after getting their baggage. The sofa bed was super old and flat, my son had a very hard time sleeping on it. The only good thing was the lovely woman working the breakfast desk the following morning. She was kind. I would not stay again.

2

Blake

May 25, 2024

·

Stayed 1 night

Terrible, gave my key to a random person. I can’t make this up.

10

Rebecca

Jun 11, 2023

·

Stayed 1 night

Convenient for airport access. Hotel shuttle gets you to the airport, but also nearby mall or L stop. Delivery services allow for meals from local restaurants and hotel cafe/bar provides snacks and nice coffee and breakfast options. Great place for an overnight stopover if Chicago is not your planned destination.

2

alison

Dec 11, 2022

·

Stayed 1 night

Extremely poor customer service. I booked a last minute hotel stay after my ORD flight was cancelled last minute due to weather. I was traveling with my young son and mother and went to the area where the hotel shuttles pick you up. Despite multiple calls to the hotel to request shuttle, still ended up waiting for the shuttle for over 2 hours! Shuttle driver said it was a slow time of the night and didn’t make any runs to the airport and was unapologetic. Wish I would have taken a $40 Uber instead.

4

Michael

Aug 10, 2025

·

Stayed 2 nights

Airport shuttle coordination is bad. For pickup, landed in C gates. Called the hotel and was told to go to C2. Which I did - only to find out that this was meant to be “door”C2. Since I don’t know the airport, thought that maybe there was a transportation pickup near gate C2. Not great or clear directions. The day we checked out, thought of taking the shuttle to airports. Shuttle pulled up to the hotel at around 7:30am. We had some time, but not too much. Asked the driver if he was leaving soon, he said “no” and just walked into the hotel lobby. We had to call an Uber. In next 5 minutes he was loading people into the van. Pretty bad communication. On another note - was initially given a room at the back of the hotel facing the highway - super loud. Had to change rooms…. Finally, we were there for two nights. After the first night there was no service on the room - no fresh towels, no cleaning at all. Had to ask at the front desk and was told that cleaning is only every other day. Would have been nice to know that when we checked in. People at the front desk seemed nice, location was close to the airport - but otherwise nothing too good.

10

Sophie

May 25, 2024

·

Stayed 1 night

Excellent staff and service

10

Gabrielle

Sep 2, 2025

·

Stayed 1 night

They were very accommodating! We were able to check in early & it was the easiest experience. I would absolutely stay again.

2

Amanda

Jun 24, 2024

·

Stayed 1 night

For anyone staying at this property because it’s near the hotel and has a shuttle? DONT DO IT. I arrived at O’Hare with my three kids and called for a shuttle at 11:42 PM. We arrived at the hotel, finally, at 1:00 AM after waiting an hour to be picked up at the airport. One elevator was broken, the woman at the front desk was extremely rude, and the room, when we finally got there, smelled awful. We requested an 8 AM shuttle to the airport, and in the morning we were there 10 mins prior, and there were roughly 12 people waiting for the shuttle. I asked the woman at the front desk if she was sure there’d be enough room for everyone, as the shuttle we’d taken the night before surely wasn’t big enough for everyone waiting. She assured me there would be, and then inevitably the driver resorted to asking my 12 year old to unbuckle her seatbelt for the 15 minute ride and sit on my lap to make room for everyone. He then cursed loudly at every car, switched lanes incessantly, and had to hit the brakes hard half a dozen times… We had an awful experience, especially being with kids. Stay elsewhere.

10

Nancy

Jun 21, 2025

·

Stayed 2 nights

They accommodated early check in for us and helped with storing our luggage until our flight. Front desk was super helpful and friendly!

10

Joseph

Sep 17, 2025

·

Stayed 1 night

Shuttle is quick. Front desk was extremely helpful.

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AI-generated summary based on recent guest reviews

Location

Very convenient for O’Hare and the Rivers Casino, with easy access to highways and transit. Expect some traffic/airplane noise, and a few guests felt it was far from other activities without a car.

Related guest reviews

8

clarence

Sep 21, 2025

·

Stayed 4 nights

Good hotel but far from activities

10

Morgan

May 3, 2025

·

Stayed 1 night

Close to airport

8

heather

Jul 11, 2025

·

Stayed 1 night

Great stay but terrible that we had to pay for parking when we are STAYING THERE. Other than that tho, it was a nice stay. Great location, right by the casino!

8

Alida

Jul 22, 2025

·

Stayed 1 night

It was convenient for us to stay before our flight.

10

Siobhan

Nov 6, 2024

·

Stayed 7 nights

Convenient stay near the airport. Also close to a lot of food spots shopping.

8

Manuel

Aug 25, 2024

·

Stayed 1 night

Convenient location

10

Gina

Jul 8, 2025

·

Stayed 4 nights

Great central location close to O’Hare

10

Ashley

Jan 14, 2025

·

Stayed 1 night

Comfortable. Greedy proximity to casino, airport and the city. We’ll be back!

8

Daniel

May 17, 2024

·

Stayed 1 night

Convenient location and rooms was perfect for the one night we were in town. Would stay again.

8

Karen

Apr 13, 2024

·

Stayed 1 night

Great location but very loud at night due to proximity to airport and highway.

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AI-generated summary based on recent guest reviews

Dining

An on-site Starbucks/bistro offers coffee and simple meals, but several guests found prices high and noted breakfast is not included unless purchased. Bar/cafe hours can be limited, and early-morning free coffee is not provided.

Related guest reviews

2

james

Nov 27, 2024

·

Stayed 2 nights

Rooms were filthy-smelly and the pillows were gross. Food and service at the restaurant were terrible.

8

Rebecca

Jul 13, 2025

·

Stayed 1 night

I needed an affordable place to spend a 15 hour layover. The room is large and bit comfortable and clean.. And the food at the little Marriott Café in the lobby was made fresh and very tasty, although slightly overpriced.

8

Karen

Oct 7, 2024

·

Stayed 1 night

Was very disappointed when went down to breakfast and they did not have free breakfast. In their ad they said they had free continental breakfast for guests. That was one reason I chose to stay there.

8

Emily

Nov 25, 2024

·

Stayed 1 night

Nice hotel. No free coffee in lobby. Super convenient to casino nearby.

10

Cesar

Oct 24, 2023

·

Stayed 1 night

Nice place to stay. Convenient to the highway, 5 minute driving distance to eateries. Breakfast is not that great.

10

James

Sep 3, 2024

·

Stayed 3 nights

Great hotel for a long weekend. Staff was very friendly. The Starbuck coffee on site was a plus. Well maintained property. Only draw back was cost of parking but I understand with proximity to the airport.

8

Kelly

Jul 21, 2025

·

Stayed 1 night

Online it said breakfast was included, but it wasn’t unless you purchased it. Also they charge $22 to park which isn’t on the website and a $2.46 parking tax. Seriously? You need to include this information on your site! So while I supposedly got a $29 discount for booking through hotels.com the racket on charges were significantly higher than $29. Just be honest.

10

Teresa

Jul 29, 2023

·

Stayed 1 night

No coffee or breakfast shop open early in the hotel! You can hear outside noise which is expected near an airport and highway! Staff really helped figure out that my bill was already paid !

10

Jennifer

Sep 30, 2024

·

Stayed 2 nights

Food on site was very overpriced especially for the suburbs. However overall it was a clean and safe place to stay. The staff were very kind and helpful.

8

Thomas

Sep 3, 2023

·

Stayed 2 nights

Food / bar was not opened most of the time but otherwise its a great hotel

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AI-generated summary based on recent guest reviews

Month	Average price
January	$112
February	$116
March	$127
April	$146
May	$180
June	$217
July	$219
August	$191
September	$166
October	$187
November	$138
December	$120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $304	18 $259	19 $218
20 $162	21 $193	22 $313	23 $333	24 $273	25 $188	26 $188
27 $140	28 $177	29 $228	30 $268

Su	Mo	Tu	We	Th	Fr	Sa
				1 $207	2 $180	3 $182
4 $159	5 $202	6 $248	7 $268	8 $233	9 $253	10 $283
11 $160	12 $197	13 $253	14 $238	15 $189	16 $187	17 $187
18 $146	19 $233	20 $362	21 $285	22 $197	23 $215	24 $187
25 $146	26 $177	27 $238	28 $248	29 $197	30 $187	31 $197

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 Bedroom

Suite, 1 Bedroom, Courtyard View (Balcony)

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Balcony, Courtyard View

Room, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds (Mobility Accessible, Tub)

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Chicago O'Hare

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Prices for upcoming dates