DoubleTree Suites by Hilton Htl & Conf Cntr Downers Grove

The room and bathrooms were clean. Could've used a better sweep under the bathroom sink under the shelf though. The elevator, halls, workout room, and all entrances/exits were also clean

We have stayed at this property previously but this time was not as good as the last few times. The room was clean but the cleaning agent used left a “film” on the hard services. The bathroom sink had a smell and the overhead light in the sitting area did not work. The shower also had a loose fitting on the curtain rod. We did contact the front desk and they did make attempts to fix the issues but the sink still had a smell but the light was fixed. We asked for housekeeping but only got it once during our 2 night stay and extra toilet paper was not provided so we needed to ask the front desk for extra to be sent up. There was some garbage in the hallways when we ventured out for the day. We do like this hotel but may try and upgraded room to see if we can have a better experience.

The tub was pretty dirty. The bathroom felt pretty dingy. The door was warped at the bottom and kept swinging open. The wallpaper was peeling. The toilet didnt even flush just toilet paper with one flush.

It’s a tired dated property, but it’s mostly clean and

Yes, clean room, but the whole place was clean as well. It was also very quiet and I was there on a Saturday night. Every staff member I had an interaction with was nice and helpful.