Name: Comfort Suites Fairview Heights Saint Louis
Address: 137 Ludwig Drive, Fairview Heights, Illinois, United States of America, Fairview Heights, Illinois, US
Price range: $65–$120 per night
Rating: 7.5

What guests think

Across the reviews for Comfort Suites Fairview Heights Saint Louis, guests describe a budget stay with convenient access to St. Louis, but frequent issues with cleanliness, dated rooms, and unreliable facilities like the indoor pool, elevators, and ice/juice machines.

Housekeeping and maintenance concerns include odors, pests, worn furnishings, and A/C problems, though a number of reviews also note comfortable beds and occasionally clean, spacious rooms. Breakfast quality and stocking are inconsistent, with several reports of empty items or broken machines, while staff feedback ranges from friendly and helpful to unresponsive or argumentative. Expect a no-frills, lower-priced stop with strong location convenience but variable comfort and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Many reviews report the indoor pool closed, murky/green, or over-chlorinated, and elevators or ice machines out of service. A few note hot water inconsistencies and a small pool area.

Related guest reviews

2

Amy

May 26, 2025

·

Stayed 4 nights

Place was dirty, smelled like marijuana, water smelled like rotten eggs, white comforter had dirt spots on it. Our room smelled like someone fried fish in it. Pool was under construction but we weren’t notified by it. We left and got our money back.

6

Kevin

Aug 7, 2023

·

Stayed 2 nights

The property was average. The pool was closed due to maintenance is what the sign said, however, it looked like it hasn't been operational all summer with no repairs going on. The ice machine was inoperable as well. It too, looked like it hasn't been working for months.

2

Ricky

Oct 9, 2023

·

Stayed 2 nights

The elevator didn't work and they only had second and third floor rooms

6

Lance

Aug 13, 2023

·

Stayed 3 nights

Our family spent 3 nights here on a short family trip to St. Louis. The location worked out well for getting in and out of the city and avoiding paying high city prices. The hotel could be nice if they spent a little time and money cleaning things up. The landscaping was completely let go with bushes growing over the sidewalks and tall weeds. When we arrived in our room, there were broken tiles in the bathroom exposing the wall behind the tile. The hallway had a very odd and unpleasant smell, but the room itself, smell fine. We went to the pool one evening, and half the lights in the pool area were out. The water was very murky, and even wearing goggles, my kids were unable to see each other under the water. We were told At check in that the continental breakfast was from 6 to 10 AM period we went downstairs around 9 o'clock, and we were told they were told they were closing. There was food scattered on the countertops, tabletops and floors, and nothing had been refilled. The coffee ran out, juice was empty, and even the bagels and other cold items were gone or in disarray. While the location was nice, if we are back in the area, we will select another hotel.

6

Brandon

Mar 31, 2024

·

Stayed 2 nights

There was no hot water the halls smelt like weed but the entry way smelt great staff was soo nice but no hot water 4 kids and the pool is very small!!

2

Japho

Jun 13, 2025

·

Stayed 1 night

The room was easy to reserve online. The online rate was better than the rate offered by the front desk. The A/C in our initial room did not work; therefore, we were given a new room. The receptionist didn't have a problem assigning us a new room. After settling into the room, we headed to the pool with the kids. The pool water appeared dirty and cloudy, and we decided not to let the kids swim. Instead, we visited the local recreation center so the kids could swim. I will not revisit this establishment. The breakfast was decent, however, we decided to do fast food instead.

4

jeff

Nov 25, 2023

·

Stayed 2 nights

Ice machine was out.Had to go to second floor to get ice.Elevator was out.Also they put us on the opposite side of the hotel were the stairs were not..Keys we’re not working.

4

Nicole

Jun 2, 2025

·

Stayed 1 night

We were very disappointed that the pool was closed for remodeling. That was one of the top three reasons we picked that hotel and we were never notified about the pool prior to arrival. My kids LOVE pool time and they were crushed that they couldn't go in. The room we stayed in needs an upgrade too. It's not worth the money we paid for especially when the pool was closed:(

6

Nathan

Jun 18, 2025

·

Stayed 1 night

It was an ok stay. The only issues we had were the A/C unit in the rooms would only cool the room to 75 degrees and then it would kick off until the night time. Then it never kicked off and got the room down to 67 degrees. And the pool was cloudy with to much chlorine and there was hair floating around the water

4

George

Mar 26, 2024

·

Stayed 1 night

This is a tired property. The pool was out of order, the breakfast stopped at 9:00 and the breakfast room was a dirty mess. The jets on the jaccuzzi were filthy and the curtains in the room looked like they'd been torn off and re-attached. Simply not being run or maintained like a good hotel should be.

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Cleanliness

Cleanliness is a recurring problem: dirty rooms and common areas, strong musty or smoke odors, mold/mildew, and multiple reports of pests (roaches and occasional bedbugs). Some guests did find their rooms clean.

Related guest reviews

4

Jennalyn

Sep 23, 2024

·

Stayed 2 nights

The whole place smells like cigarettes really bad. Someone near our room must have been smoking in their bathroom and it would come through our bathroom vent. Our entire room smelled like cigarettes our entire stay. We aren’t smokers nor are we around smoke and all of my kids left with sore throats and coughs. We did tell somebody at the desk, they didn’t seem to care. The rooms are pretty gross. I brought my own Lysol wipes thankfully to wipe down all surfaces but we will definitely never stay at this hotel again.

2

Darren

Jun 3, 2023

·

Stayed 2 nights

The hotel was filthy! From the time you walk in the lobby, elevator floor, and our bathroom floors were horrible!! I took pictures for proof!!!! I even took a picture of a napkin on the floor in the main lobby that was there all day, night, the next morning! Dirt all around the baseboards and toilet! I’m talking black! Mold in the tub area!! Musty smell throughout!!!! The windows on the bottom floor front of building were filthy!!!! The hotel did not have a clean smell at all!!! If we could have gotten a refund and found another hotel, we would have! We have always had good luck with Comfort Suites until now! Very disappointing!!!!!

2

Karin

Jul 9, 2025

·

Stayed 5 nights

This hotel was awful! The room smelled musty, carpet was nasty. The furniture was worn out. I've seen better furniture at a yard sale. We were booked for 5 nights but left after the first night. Never stay there again!

6

Jerry

Jun 30, 2023

·

Stayed 1 night

Found a few roaches in our room, notified front desk they advised they would let the people know who are spraying for them

2

Sarah

Oct 30, 2024

·

Stayed 1 night

The night my daughter and I arrived we saw the dirty floor and damage to most all furniture and walls. We were only staying one night so we checked under the mattresses for bugs and did not find any. We disinfected surfaces, inspected bed sheets and pillows and since those were ok, we went to bed. When we woke the next day, the sheet on my bed had come up and my daughter pointed out the stain on the mattress. We removed the sheets and found black mold on the other side of the mattress!

4

Krista

May 30, 2025

·

Stayed 1 night

Room was full of ants. The hallway smelled of cigarettes. Needs updated everything was run down and dirty looking.

4

Courtney

May 16, 2023

·

Stayed 1 night

Hotel is very very dirty. The mattresses are very old and feels like sleeping on rocks. We didn’t eat their breakfast due to everything else being dirty. We didn’t trust it.

4

Kris

Aug 7, 2025

·

Stayed 3 nights

We requested the quietest room with a king size bed. They gave us the first room on the lobby. Literally, right on the lobby. It was so filthy we did not unpack and immediately requested another room. They did not have another king. They did not offer to compensate us for the smaller room. The next room was only marginally cleaner. I ended up cleaning it myself. Mold in various places and the fixtures were removed and not even covered up. It was awful for the price.

6

Miranda

Oct 19, 2025

·

Stayed 2 nights

There was a weird smell in the lobby and the room had another weird smell. The floors all needed a good cleaning/vacuum. Mirror in the room was dirty as though someone had licked it. There was a red substance on the inside of the comforter. Our room wasn't cleaned during our stay. Next time we will stay someplace else. It was close to a Dick's Sporting Goods outlet.

4

Rebecca

Mar 9, 2023

·

Stayed 1 night

Smells like mildew and hallways are dirty.

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Rooms

Rooms are dated with maintenance issues like broken fixtures, weak or inconsistent A/C, and some uncomfortable or sagging beds, plus occasional odors. Others mention spacious layouts and comfortable beds.

Related guest reviews

6

Chasity

Sep 4, 2023

·

Stayed 1 night

Our room ac didn’t work. It blew air but the room was hot. We got in around midnight so it was not worth hassle of moving once we realized the issue. The bathroom wasn’t clean. Cobwebs in the room. The front desk workers were very nice. We were there about 8 hours just to sleep & continue road trip.

8

John

Jan 26, 2023

·

Stayed 4 nights

Staff was friendly and accommodating. Beds are really comfortable.

2

Adam

Jun 23, 2024

·

Stayed 1 night

Air conditioner is awful. We even brought a box fan because we like the noise. All of us slept without blankets. I know several guests here have had the same issue as well.

8

JAMES

Apr 8, 2024

·

Stayed 1 night

The rooms we had were OK. We had booked two rooms and had requested 2 adjoining or close rooms. We didn't get them. Our room was spacious with coffee pot, ice box and Microwave, unfortunately second room had no coffee pot and was quite a bit smaller.

6

John

Aug 6, 2024

·

Stayed 2 nights

Convenient location, but the room had issues. Window shade did not block out the light and the bed was not comfortable. Toilet clogged and I had to unclog it. There were parts of the hotel that you could tell had not been cleaned in a while (stairwell had piles of dirt). Breakfast was average at best.

10

Whitney

Jan 8, 2025

·

Stayed 2 nights

Clean. The room was a great size. The price was good and it was in a good location.

8

Mary

Sep 2, 2024

·

Stayed 1 night

The beds were comfortable. The hotel was clean. The staff was nice. The breakfast was better than expected. Hotel is in a safe area. The walls are thin so you can hear people next door and people running in the room above you. Other than that there are not a lot of negatives. I would stay again.

6

Demetria

Aug 21, 2023

·

Stayed 1 night

I liked the location. Furniture in the hotel needs replacing as everything was everything was very old and scrapped up. Sofa looked unsanitary.

6

Luanne

Aug 25, 2025

·

Stayed 1 night

The hotel needs an update. Paint is chipping in a lot of places and things seemed a little run down. The breakfast was minimal. The juice machine didn’t work. There were not waffles and the pancakes were very small and did not taste good. There wasn’t any fruit. It was a one night stay, close to the highway, and not very expensive, so it served our needs. However, I wouldn’t stay again. I’m not overly picky but I would have rather paid a little more somewhere else that was nicer and offered a better breakfast for our family.

4

Deb

Jul 18, 2025

·

Stayed 1 night

The room smelled musty when we walked in. Slept terribly because it sagged in the middle. You could visibly see the sag when you looked at the bed. Will not stay there again.

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Service

Service feedback is mixed: several guests praise friendly, accommodating staff and quick help, while others cite rudeness, reservation or billing/deposit problems, and difficulty getting linens or consistent answers.

Related guest reviews

6

Breann

Mar 18, 2025

·

Stayed 3 nights

Overall our stay was okay. Definitely outdated things. Upon arrival wasn’t aware of the extra $100 to be put down for an “ accidental” deposit. Our first night we were in a storm- no electricity til about 3:30Am. It was soooo hot! Tv wouldn’t work during our stay didn’t like that. Couldn’t get extra bedding for the couch. Elevators quit working. Room was decent size. Breakfast was good, other than the cleanliness of the areas. Beds were comfortable. Staff wasn’t very friendly or helpful.

6

Casey

Oct 19, 2025

·

Stayed 1 night

The room itself was decent but the staff wasnt great. I called prior with my stay to confirm whether pets were allowed and what the fee was (I was told $10 per pet per night on the phone and thats also what hotels.com listed), but when I checked in the front desk clerk argued with me about the pet fee and was trying to charge $25/night. The next morning at the breakfast, the attendant seemed annoyed when she was notified that the coffee was empty and she just seemed like she had no interest serving the hotel guests. Overall an OK hotel for the price-it was a clean, and had a comfortable bed which allowed me to rest before hitting the road again, but definitely left a lot to be desired.

4

Ronnie

Jun 1, 2025

·

Stayed 1 night

I consider myself pretty easy going for the most part. The young lady that checked me in either has something against old people or work in general. I didn't get the amenities i requested but it was one night. Ill travel around this area next time.

10

Berta

Dec 7, 2024

·

Stayed 1 night

I had to make last min changes and the front desk was awesome in helping me. Also I appreciate that you accept dogs. Mine are better behaved than most, and it’s getting harder and harder to find places to stay

10

Tiffani

Mar 29, 2024

·

We only booked one night at this hotel and planned to arrive late in the night. There's nothing fancy about the room but it was as expected and clean. Im most impressed with the great customer service in the middle of the night. We arrived around 1am and felt safe with my young children and elderly relative. The hotel attendant greeted us promptly and was very welcoming. She made sure our room was right and quickly brought us more linens when we requested them.

2

Bradley

Feb 19, 2023

·

Stayed 1 night

Had an unexpected $150 deposit. Wasn't posted anywhere on hotels.com

4

Kayla

Jun 22, 2025

·

Stayed 2 nights

First room was 80 degrees. Ended up requesting to be moved rooms. Second room’s beds were the worst I’ve ever slept in. The toilet literally moved when you sat down (not the toilet lid.. the whole toilet) and when we showered, there was at least 4 inches of standing water in the shower. Thankful for the kind staff though! I had prepaid for two nights and after the first night did NOT want to stay again. I asked for a refund for the second night and the lady at the front desk granted my request (very thankful for that).

2

Heather

May 4, 2025

·

Stayed 1 night

We stayed for baseball tournament. All the softball and baseball tournaments got canceled due to the rain. Our the families hung out in the breakfast room. The owners did not like this. Told us to be in our rooms by 8. The eventually called the police because we didn’t want to stay in our rooms that early.

2

Brett

Oct 13, 2025

·

Stayed 1 night

We tried to stay at this location and had the room reserved. They couldn't find our reservation and tried to charge us $40 more for our stay. Ended up staying at a much nicer hotel with much better staff.

4

Christina

Mar 6, 2023

·

Stayed 1 night

When I came to check in the lady was around the corner on her personal phone, even when came out I had to wait for her to finish her phone call before she would help me. Then I had to repeat 2 numbers to her 3 times.

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Location

Location is convenient and generally feels safe, with restaurants, shopping, and highway access nearby; a practical base for visiting St. Louis.

Related guest reviews

10

Wendy

Jul 1, 2025

·

Stayed 2 nights

Nice clean hotel. Easy 15-20 minute drive in to St Louis. Good restaurants and shopping close by.

10

Nela

May 13, 2025

·

Stayed 1 night

I think it is a great place to stay. It has some minor cosmetic issues, but clean and in a quiet (not counting highway noise) location that has a lot of greenery. It feels like a small town a safe place to stay. The staff is friendly. Also, had the best price, hands down.

10

Natasha

Jun 3, 2023

·

Stayed 4 nights

We stayed at this hotel for 4 nights as a family of 6. I was really impressed with the area and hotel for the price. We had looked at similar places for double the price! The area was very nice and quiet it was right off of Hwy 44. We had everything we needed within 5 miles of the hotel. The breakfast was minimal but we made it work. The rooms were nice and the staff was friendly. My only complaint was the pool has too much chlorine and the pool room was VERY hot. I had to prop my chair in the door to the outside to get some air.

10

Angel L

Jun 3, 2023

·

Stayed 1 night

it was clean and not very far from six flags. and there was stuff near the hotel that was nice too

6

Lance

Aug 13, 2023

·

Stayed 3 nights

Our family spent 3 nights here on a short family trip to St. Louis. The location worked out well for getting in and out of the city and avoiding paying high city prices. The hotel could be nice if they spent a little time and money cleaning things up. The landscaping was completely let go with bushes growing over the sidewalks and tall weeds. When we arrived in our room, there were broken tiles in the bathroom exposing the wall behind the tile. The hallway had a very odd and unpleasant smell, but the room itself, smell fine. We went to the pool one evening, and half the lights in the pool area were out. The water was very murky, and even wearing goggles, my kids were unable to see each other under the water. We were told At check in that the continental breakfast was from 6 to 10 AM period we went downstairs around 9 o'clock, and we were told they were told they were closing. There was food scattered on the countertops, tabletops and floors, and nothing had been refilled. The coffee ran out, juice was empty, and even the bagels and other cold items were gone or in disarray. While the location was nice, if we are back in the area, we will select another hotel.

10

benoit

Jul 20, 2025

·

Stayed 6 nights

Close to many restaurant. And breakfast included

10

Whitney

Jan 8, 2025

·

Stayed 2 nights

Clean. The room was a great size. The price was good and it was in a good location.

10

mary

Nov 2, 2025

·

Stayed 3 nights

The rooms were clean and the area is safe. That’s all I ask for in a hotel stay

10

Melissa

Sep 22, 2024

·

Stayed 1 night

Close to restaurants

8

Pamela

Jul 19, 2023

·

Stayed 1 night

Great property if traveling with pets and is in a quiet location. The wooded area behind the hotel is perfect for taking pets out and listening to birds. Good food options nearby. Bed was comfortable and A/C worked great. The bathroom badly needs refurbishing but there were plenty of clean towels and hot water. Staff at check-in was phenomenal and definitely deserves a shout out. She accommodated by request for room location and was kind to this weary traveler.

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Dining

Breakfast often disappoints due to limited selection, items not replenished, and broken drink machines; some guests found it acceptable or good on certain days.

Related guest reviews

6

Eric

Mar 15, 2024

·

Stayed 2 nights

Staff were nice. They had the person running the front register also running the breakfast which led to a poor breakfast.

6

Lindsey

Mar 17, 2024

·

Stayed 1 night

The pool was being renovated. It would be nice if Hotels.com had that information, as we were specifically looking for a hotel with a pool. Breakfast was decent, but coffee ran out. I couldn’t find an employee to see if more was being made.

10

Alica

Jul 2, 2024

·

Stayed 2 nights

The hotel was as to be expected. The breakfast was less than par and there were many things that were out and the front desk person was also responsible for the breakfast area. Breakfast area was very unkept and bare.

4

Wendy

Sep 19, 2025

·

Stayed 2 nights

The room was average, the service was the same. The breakfast was terrible. I prepaid the room, didn't use anything extra including room service, but there was an extra $14 charged to my card. Don't understand that.

10

Jessica

Aug 18, 2025

·

Stayed 2 nights

The hotel was great but the breakfast was disappointing. The juice machine was broken, the milk and water pitchers were empty both days.

4

Rebecca

Jul 16, 2023

·

Stayed 1 night

The hotel did not appear well maintained in general. The pillows were lumpy, there were dead bugs in the window of our room, and the AC wasn’t working well. It was hot and humid all night. The breakfast was disappointing. They were out of coffee, eggs, and milk while the employee was in the kitchen on his phone. The hot water for oatmeal was lukewarm at best.

6

Luanne

Aug 25, 2025

·

Stayed 1 night

The hotel needs an update. Paint is chipping in a lot of places and things seemed a little run down. The breakfast was minimal. The juice machine didn’t work. There were not waffles and the pancakes were very small and did not taste good. There wasn’t any fruit. It was a one night stay, close to the highway, and not very expensive, so it served our needs. However, I wouldn’t stay again. I’m not overly picky but I would have rather paid a little more somewhere else that was nicer and offered a better breakfast for our family.

4

Joseph

Jun 18, 2024

·

Stayed 1 night

Not so good, beds were comfy but very stained, breakfast was HORRIBLE

6

Janeane

Sep 17, 2024

·

Stayed 1 night

The staff were friendly, the hotel coud do with a referb but it was clean and comfortable. Breakfast was limited not a great choice.

2

William

Mar 13, 2025

·

Stayed 1 night

This hotel is outdated and dirty. The rooms were not clean. The lobby wasn’t clean. The breakfast was bad. This hotel is a scam for the price.

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Month	Average price
January	$78
February	$69
March	$84
April	$84
May	$85
June	$85
July	$81
August	$74
September	$85
October	$82
November	$85
December	$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $93	17 $68	18 $106	19 $98
20 $67	21 $68	22 $75	23 $87	24 $87	25 $80	26 $80
27 $65	28 $66	29 $66	30 $72

Su	Mo	Tu	We	Th	Fr	Sa
				1 $72	2 $109	3 $109
4 $87	5 $72	6 $94	7 $94	8 $94	9 $109	10 $109
11 $87	12 $87	13 $81	14 $94	15 $94	16 $109	17 $109
18 $80	19 $80	20 $88	21 $94	22 $94	23 $120	24 $120
25 $87	26 $72	27 $87	28 $87	29 $87	30 $113	31 $113

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Monthly average prices

About this property

Location

Room options

Suite, Multiple Beds, Accessible

Suite, Multiple Beds

Business Room, 1 King Bed with Sofa Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Jetted Tub

Room, Multiple Beds, Accessible

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Fairview Heights Saint Louis

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