Wyndham Garden Galena Hotel & Day Spa

The outdoor seating overlooking a beautiful pond was such a beautiful touch to the property! We also loved the pool and workout facility!

Loved the Spa!!! Excellent massage facial and mani pedi!!!! There really isn’t anything I could pick on that I didn’t like!!! Everything was great from beds to pillows etc!!!

Loved the really big pool and hot tub. Also nice bar. Salon and gift shop was great too.

An exceptional hotel that has been renovated within the last two years. The premise exudes class and elegance. The pool and hot tub are huge as compared to other hotels I have been in. The room was spacious and clean. The lobby and bar were very clean and the staff are friendly and helpful. Even though the front desk clerk is also the bartender he handled the roles with ease and confidence.

Great quiet spot, clean and employees are courteous. Indoor pool and deck were great. Lots of parking and seemed to be a convenient location.

We really enjoyed our stay at the Wyndham Garden Hotel in Galena! It is located a bit out of town, so you do need to drive to visit downtown Galena, but there is ample parking available. This hotel feels newer, was very clean, and the service was excellent at check-in, checkout, and when we needed dinner recommendations. Our kids had fun at the pool and playing with the life-size chess set. The breakfast buffet was standard Wyndham fare, with a few hot options (eggs, sausage, and breakfast potatoes), the pancake machine, and lots of cold/prepackaged foods available (bagels, yogurts, etc.). The only hiccups I experienced were that the water pressure in the shower wasn’t great, and the trash in the breakfast bar wasn’t emptied regularly, so it was overflowing. But if those are the only concerns I had, then I’d say it was a pretty good stay, and I’d stay here again.

Very disappointed The hot tub was closed the entire time.

Excellent breakfast buffet with accommodating staff. The room with king size bed was spacious and clean. We enjoyed the pool and hot tub. We’re going back there this August.

This is a great property, amenities are great, pool, hot tub, spa and a terrific huge private deck relaxing and beautiful views.

There is a bar onsite which was handy. Easy to get to hotel, plenty of parking, staff was friendly and helpful.

We had a great stay. Very clean!

I had to leave right after check-in because there was 5-6 large black bugs crawling on the windowsill inside the room. There were also used tissues on the bathroom sink. Please enter this room. You will see the bugs and tissues in the room. I would like to request a refund.

Very clean rooms and hotel

Wonderful staff very clean property room was very nice good breakfast

It is your average chain hotel and stay could have been pleasant. But unfortunately during the night, I was bitten by spiders or some other bug. Gigantic welt on my forearm and bites on my left and right hand. Total of 8 bites. Then, there was a blood stain on the sheets. Makes me wonder if they actually change sheets

It was nice. The trash was piling up outside. There was a hair extension at the bottom of the pool. These items were not tended to any of the 3 days we stayed there.

Cleanliness of the place

Good: Nice staff and clean rooms. Bad: even though our room was ready we still had to pay $25 an hour to check in early. That’s the only hotel I have ever been to that would charge if the room is ready. The TV had many channels that were blocked and these were basic channels including Wheel of Fortune. The fly problem was out of control!! The lobby and eating area had flys everywhere. The second day the free breakfast had no decaf coffee and flys were all over the food.

Very quiet hotel and one of the cleanest I have ever stayed in overnight!

Extremely clean

Location is a bit far from the main part of the city and on a busy highway - forcing a left turn to go to the city center. Lobby looks very inviting and has an area to sit and even play a game of tic/tac/toe. Next to front desk is a coffee and tea station and a small area where they sell light refreshments and some frozen dinners. Room: The view from the window was of another building (a shed perhaps?) Couldn't see anything. The walls are paper thin - we could hear people in other rooms having conversations (not a bother really until it is 1 or 2 in the morning and you hear some people chatting away and it sounds like they are in your bathroom!) The bathroom light and vent are one switch so vent always on and it is loud! I believe it is time to replace the vent. The toilet is really small - it is one of the cheaper end models from the big box home stores. The bed is horrid. No other way to describe it. Did NOT have a good nights sleep for the two nights we stayed. Was crippled up each morning with back pain. The TV is a good size. The cable is basic. The desk is convenient and a desk chair (which was also not back friendly - sit too long and have problems getting back up!) There is another chair in the room - not too comfy but okay. It looks like a used bank or doctor's office chair. The room is not well cleaned. It is obvious they put new towels and sheets but not dusted or floors cleaned well.

It was a little noisy. We were on the 2nd floor near the lobby, and the noise carried because it was all open. Also the toilet paper holder was terrible. You had to use 2 hands to get any paper off the roll.

Room was spacious and comfortable.

The removal was nice. Bathroom was awesome. The only negative was the sound between our room and the next - especially through the connecting doors. The neighbors came in around 1 and were talking in the living area - not even particularly loud - but enough to waken us in the bedroom.

The room was amazing. We had a separate sitting room. The temperature in the room was fine, but the control was difficult to set.

Nice beds. Decent breakfast. Air conditioner was kind of noisy.

The hotel is really nice ! It is older, but has been well cared for and has some modern updates. The king suite was huge ! Breakfast was pretty good, and there was a large parking lot behind the hotel which was a plus because we had a trailer. I was surprised by the quality for the very reasonable price we paid.

Overall it was a good stay. Good location, close to town… rooms smelled a little musty, though, and guest above me was stomping around all night.

The room was comfortable and spacious. It had a nice view of the yard. The shower head could use a bit more pressure.

Great place. Nice and clean. Rooms look to be renovated but TV’s should be updated. TV’s are probably 20 years old.

The problem we had with Wyndham was that they charged our credit card for the stay when we had booked our stay through Expedia and we were already charged by Expedia. I talked to several managers there in Galena & it was not resolved. All they kept telling us was that their charge was pending and would come off which it did not. I have filed a dispute with our credit card company and this is just a huge hassle at this point. Do not preregister if you stay there so this does not happen to you. NOT HAPPY THAT NO ONE THERE WAS ABLE TO RESOLVE THIS & THEY CLAIMED TO BE "MANAGER'S"!

Clean room, great staff

The front desk staff woman was so respectful and helpful, Mikayla (may be spelled different) but she was wonderful and very happy to help. She met all our needs. The staff were wonderful.

The front desk clerk was so nice. She changed our room to a first floor room quickly and with a smile. The breakfast selection was good, but the hot food was not filled before long emptied and the tables were not cleaned.

I trust the management is doing a good job, because the front line staff was amazing. Everything was maintained, clean, and prepared with pride by this staff. From check in to check out I was treated with great courtesy and respect. It was just a really comfortable place to stay

Although the property is outside of the town of Galena, it was very nice. The man at the desk was not as friendly as the woman. He seemed preoccupied and wasn't very service-oriented whereas the woman went out of her way to be helpful. The rooms were clean and the other staff members were friendly. Breakfast was okay.

Wonderful staff very clean property room was very nice good breakfast

Excellent service and staff in Galena….I hope to come back again

Good: Nice staff and clean rooms. Bad: even though our room was ready we still had to pay $25 an hour to check in early. That’s the only hotel I have ever been to that would charge if the room is ready. The TV had many channels that were blocked and these were basic channels including Wheel of Fortune. The fly problem was out of control!! The lobby and eating area had flys everywhere. The second day the free breakfast had no decaf coffee and flys were all over the food.

The manager on staff! Was very very good and friendly!!! And was serving us as well in the bar!!!!

Location is a bit far from the main part of the city and on a busy highway - forcing a left turn to go to the city center. Lobby looks very inviting and has an area to sit and even play a game of tic/tac/toe. Next to front desk is a coffee and tea station and a small area where they sell light refreshments and some frozen dinners. Room: The view from the window was of another building (a shed perhaps?) Couldn't see anything. The walls are paper thin - we could hear people in other rooms having conversations (not a bother really until it is 1 or 2 in the morning and you hear some people chatting away and it sounds like they are in your bathroom!) The bathroom light and vent are one switch so vent always on and it is loud! I believe it is time to replace the vent. The toilet is really small - it is one of the cheaper end models from the big box home stores. The bed is horrid. No other way to describe it. Did NOT have a good nights sleep for the two nights we stayed. Was crippled up each morning with back pain. The TV is a good size. The cable is basic. The desk is convenient and a desk chair (which was also not back friendly - sit too long and have problems getting back up!) There is another chair in the room - not too comfy but okay. It looks like a used bank or doctor's office chair. The room is not well cleaned. It is obvious they put new towels and sheets but not dusted or floors cleaned well.

The property is situated in an excellent location. The lobby, rooms and swimming/gym areas are very clean. The room was spacious and quiet. The bed was very comfortable and the air condition worked very well. We did not use the fireplace but it certainly is a super nice feature when the weather turns cold. The free breakfast is available daily from 6 am to 10 am and includes many items. There is a tea and coffee area in the main lobby where some food items can be purchased as well. The parking is easily accessible and plentiful. We had a great stay and will definitely come back. Thank you.

Close to downtown Galena. Very clean. Staff was very friendly & helpful. Quiet location. Would stay here again.

Location.

Great, quiet location! Easy to get to Galena Main St. Loved being able to sit on the deck area and listen to frogs while reading.

Great stay for a couple days of shopping. Hotel provided everything we needed. Only 5 minute drive to downtown Galena.

Really a cut above the normal mid-range options. Good breakfast, real dishes and silverware, a bar with light food options. A four because it's at that level, but compared to others it should be a four plus plus. it's a drive into town, not walkable but a substantial price difference.

Good location

We really enjoyed our stay at the Wyndham Garden Hotel in Galena! It is located a bit out of town, so you do need to drive to visit downtown Galena, but there is ample parking available. This hotel feels newer, was very clean, and the service was excellent at check-in, checkout, and when we needed dinner recommendations. Our kids had fun at the pool and playing with the life-size chess set. The breakfast buffet was standard Wyndham fare, with a few hot options (eggs, sausage, and breakfast potatoes), the pancake machine, and lots of cold/prepackaged foods available (bagels, yogurts, etc.). The only hiccups I experienced were that the water pressure in the shower wasn’t great, and the trash in the breakfast bar wasn’t emptied regularly, so it was overflowing. But if those are the only concerns I had, then I’d say it was a pretty good stay, and I’d stay here again.

Hotel staff were very friendly and helpful. Checking in and out of the hotel was a breeze. The hotel is in a convenient location, close to downtown Galena and big chain stores (i.e., Walmart, Piggly Wiggly).

The bistro had no food They were waiting for a food delivery in 2 days

Breakfast was a huge disappointment.

It advertised there was a restaurant and there was not one. They served frozen pizza

Breakfast choices were good but cold. The breakfast area was WAY too small for the number of guests. Overall a decent stay. I would consider again

Great stay! Best breakfast among many hotels we have been to in past ten years. I would recommend this hotel.

Number 1, the room was super clean. That is my top priority. Number 2, the refrigerator really worked. Our water stayed nice and cold. Number 3, the air conditioner really work!! It just didn’t blow out lukewarm air all nice. Number 4, the free breakfast was excellent. Many good choices. Overall, we had a really nice stay.

Good: Nice staff and clean rooms. Bad: even though our room was ready we still had to pay $25 an hour to check in early. That’s the only hotel I have ever been to that would charge if the room is ready. The TV had many channels that were blocked and these were basic channels including Wheel of Fortune. The fly problem was out of control!! The lobby and eating area had flys everywhere. The second day the free breakfast had no decaf coffee and flys were all over the food.

Excellent breakfast buffet with accommodating staff. The room with king size bed was spacious and clean. We enjoyed the pool and hot tub. We’re going back there this August.

Friendly, clean and has everything we needed at the mini mart. Breakfast was great

The breakfast 3 out of 5 days was not even a breakfast just biscuits will not be back for $150 a night for biscuits sorry over priced