Name: Extended Stay America Suites - Chicago - Itasca
Address: 1181 Rohlwing Road, Itasca, Illinois, United States of America, Itasca, Illinois, US
Price range: $66–$308 per night
Rating: 8.03

What guests think

Across reviews for Extended Stay America Suites - Chicago - Itasca, guests frequently praise friendly staff and spacious apartment-style rooms with kitchenettes, while feedback on cleanliness and maintenance is mixed and the grab-and-go breakfast is widely seen as very limited.

The location is convenient to highways and local businesses in a generally quiet area, but several note limited nearby dining and that it is a drive from downtown Chicago. Guests also point out the ample free parking. Overall, expect a budget-minded, self-catering stay with friendly service and basic amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Parking is ample and convenient. Several guests reported smoke odours in common areas, and the building shows its age.

Related guest reviews

6

Stacy

Oct 20, 2023

·

Stayed 1 night

For this to be a no smoking hotel, the hallways and elevator sure did smell a lot like smoke - both cigarettes and weed.

8

Anne

Jun 19, 2023

·

Stayed 3 nights

Wish the coffee was stronger here, but rooms are what you expect at this Extended Stay. Dirty parking lot with garbage, and noisy hallways. My third stay at this location, seems to have maiintained the property, but residents are the issue here.

8

SADATH HUSSAIN

Jul 8, 2024

·

Stayed 3 nights

We got what we paid for, only issue was wifi. We had to spend couple hours with wifi tech team but still issue did not resolved, we informed front desk, they gave us extender but still internet was not so good. Hotel cleanliness is good. Staff is good There was enough parking but not sure if there was tesla or electric charging. Little far from Chicago downtown but to save money this is better place closer from downtown. Luckily Chicago’s biggest July 4th fireworks is very close to this place so got chance to visit that as well.

6

David

May 15, 2023

·

Stayed 2 nights

The facility is definitely showing its age. Fridge didn’t work in one room; a microwave in another. The staff were fast, responsive, and friendly.

10

Andrew

Oct 26, 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.

4

Robert

Jul 15, 2023

·

Stayed 15 nights

False advertisements about breakfast, people smoking in nonsmoking rooms, the kitchen walls peeling off, and it's just a hole in the wall for a budget.

10

gabriel

May 21, 2024

·

Stayed 3 nights

Great 3 day stay. Check in was a breeze and plenty of free parking. I will definitely return to this location upon my next visit.

4

Norm

Apr 16, 2024

·

Stayed 2 nights

We did not like the check in because we wanted to pay with cash (we could have put a deposit on the Master Card) BUT they have a very screwy rule - Credit Card etc. if less than a 7 day stay - CASH is okay if over a 7 day stay. Not that the rant is done - the room was clean and comfortable, the kitchen facilities were good - BUT apparently you are supposed to order the pots, dished etc. before you arrive. It is close to a Walmart for groceries, lots of parking. Other than the "cash issue" it was a very enjoyable stay.

2

Nadege

Jul 24, 2025

·

Stayed 2 nights

Everything from the elevator to the towels to the kitchen sink to the TV stand to the TV itself, to the bed frame to the bed sheets and duvet WAS VERY OLD and the room had a very weird smell, there was no shower gel, no shampoo and no conditioner (if you need one, you’ve to require for it at the reception) The room door wasn’t closing properly without me literally pushing it after it had “closed”, the adult “queen” bed looked like a kid’s bed The reception is awful, it doesn’t have a waiting place for you to wait for your ride (the staffs were nice) Not worth the money and it looked like w very chip motel

4

Yuri

Nov 25, 2024

·

Stayed 3 nights

The smell of smoke everywhere.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms clean, but several report lapses such as dirty kitchens or fridges, musty or smoke odours, and occasional housekeeping misses. A few mention dated fixtures and maintenance issues, with an isolated bedbug report.

Related guest reviews

10

Joseph

Dec 26, 2025

·

Stayed 3 nights

Courteous staff. Room was as clean as expected for the price point of the hotels we considered. Shower got hot and water drained well from the tub while we showered which hasn’t always been the case at some places that we’ve stayed. The toilet paper was just single-ply but it was softer than the cheap stuff you usually see in hotels.

2

Armando

Jun 2, 2025

·

Stayed 1 night

The room was very dirty very upsetting. I was tired. The room was dirty, dirty kitchen, dirty countertops. It’s like they didn’t clean behind the last people that were there.

6

Alicia

Jul 29, 2024

·

Stayed 3 nights

Room size was great. The cleanliness was not all that great. Bed sheets had a bad smell.

2

Ahmed

Jun 23, 2025

·

Stayed 1 night

My fridge was full of remaining drinks and foods of the last guest used my room. The reception repeated my private information during the check in in front of other guests. The breakfast wasn’t only poor but is not clean, a small spider welcomed me at the coffee container.

10

Melissa

Jun 14, 2024

·

Stayed 1 night

It was very clean, and quiet.

10

Andrew

Oct 26, 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.

10

Ramell

Dec 20, 2025

·

Stayed 1 night

Staff was nice and the room was awesome very clean and great amenities

2

Nadege

Jul 24, 2025

·

Stayed 2 nights

Everything from the elevator to the towels to the kitchen sink to the TV stand to the TV itself, to the bed frame to the bed sheets and duvet WAS VERY OLD and the room had a very weird smell, there was no shower gel, no shampoo and no conditioner (if you need one, you’ve to require for it at the reception) The room door wasn’t closing properly without me literally pushing it after it had “closed”, the adult “queen” bed looked like a kid’s bed The reception is awful, it doesn’t have a waiting place for you to wait for your ride (the staffs were nice) Not worth the money and it looked like w very chip motel

10

james

Jun 21, 2025

·

Stayed 1 night

Very clean and well maintained

2

Karina

Jul 18, 2024

·

Stayed 1 night

The room was so filthy, the air conditioner made a loud sound the moment you turned it on. The light flickered all the time. There were bedbugs, my nephew woke up with bedbug bites. I DO NOT RECOMMEND THIS HOTEL AT ALL!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and apartment-like with kitchenettes, and beds are generally comfortable. Downsides include aging furnishings, missing kitchenware, unreliable Wi-Fi, and occasional appliance or TV issues.

Related guest reviews

10

Heather

Sep 3, 2024

·

Stayed 1 night

The size of the rooms was impressive and I loved that it felt more like an efficiency apartment rather than a stuffy hotel room

8

SADATH HUSSAIN

Jul 8, 2024

·

Stayed 3 nights

We got what we paid for, only issue was wifi. We had to spend couple hours with wifi tech team but still issue did not resolved, we informed front desk, they gave us extender but still internet was not so good. Hotel cleanliness is good. Staff is good There was enough parking but not sure if there was tesla or electric charging. Little far from Chicago downtown but to save money this is better place closer from downtown. Luckily Chicago’s biggest July 4th fireworks is very close to this place so got chance to visit that as well.

10

Jessica

Aug 10, 2025

·

Stayed 7 nights

Rooms are good size. Kitchen area has everything you need to prepare a meal. Daily grab and go (muffins, cereal bars, coffee) breakfast is a nice bonus.

6

Jalaluddin

Jun 11, 2023

·

Stayed 2 nights

Dogs were loud. TV was to small. Lights were flicking at times. Other than that, it was an OK room. I stay a few extra days.

6

David

May 15, 2023

·

Stayed 2 nights

The facility is definitely showing its age. Fridge didn’t work in one room; a microwave in another. The staff were fast, responsive, and friendly.

10

Andrew

Oct 26, 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.

2

Nadege

Jul 24, 2025

·

Stayed 2 nights

Everything from the elevator to the towels to the kitchen sink to the TV stand to the TV itself, to the bed frame to the bed sheets and duvet WAS VERY OLD and the room had a very weird smell, there was no shower gel, no shampoo and no conditioner (if you need one, you’ve to require for it at the reception) The room door wasn’t closing properly without me literally pushing it after it had “closed”, the adult “queen” bed looked like a kid’s bed The reception is awful, it doesn’t have a waiting place for you to wait for your ride (the staffs were nice) Not worth the money and it looked like w very chip motel

10

Simon

Oct 10, 2024

·

Stayed 7 nights

Staff is GREAT!! Always very accommodating. Rooms are comfortable. Kitchenette was just enough to get our basic meals prepared during our stay.

4

Tom

Jul 22, 2025

·

Stayed 1 night

The lights near bed unplugged?? Why? Biggest complaint the tv sound shuts off after 1 minute

4

Thomas

Aug 10, 2024

·

Stayed 1 night

No breakfast when we paid for it - offered a granola bar. Kitchenettes had no utensils or cups/plates.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, accommodating, and professional. However, some guests experienced slow or problematic check-in, inconsistent front-desk responsiveness, and occasional unhelpful interactions.

Related guest reviews

10

krystal

Oct 8, 2025

·

Stayed 2 nights

Staff was amazing!!

10

Jesus

Dec 12, 2024

·

Stayed 1 night

I love this location great customer service here very accommodating and they are lucky to have employees like Luis and Isabel most down to earth people you can meet.

8

Tyshika

Sep 13, 2024

·

Stayed 4 nights

A lot of livein tenants, keeping the side door open a lot. The manager on duty that worked 9/2/24 First shift was nasty. Nasty attitude!!! Otherwise other staff was good.....

10

Timika

Sep 20, 2025

·

Stayed 1 night

The man who checked us in was extremely friendly. Our whole visit was just wonderful

2

Yashwanth

Aug 23, 2024

·

Stayed 1 night

We book this hotel 2 days prior to arrival. When we went to hotel the person at front desk said they are having some maintenance issues because of which he did not allow us to get in at mid night. He said we were supposed to checkin at 3PM which is rubbish, if we reserve the hotel the customer does not necessarily need to checkin exactly at 3PM, it's upto them and I have not heard this from any other hotel in the past or recent times. The guy at front desk is not helpful in fact he was throwing attitude towards customers. Overall it was frustrating and terrible experience I would never recommend this hotel. I am atleast hoping for refund as issue is form hotel side.

10

Gregory

Nov 3, 2024

·

Stayed 1 night

Clean property staff excellent

8

Richard

Aug 3, 2025

·

Stayed 2 nights

The wallpaper coming off the wall was really the only thing i didn't like. The room was clean, staff was friendly. Very slow check in

10

gabriel

May 21, 2024

·

Stayed 3 nights

Great 3 day stay. Check in was a breeze and plenty of free parking. I will definitely return to this location upon my next visit.

4

Jeanette

Dec 13, 2022

·

Stayed 5 nights

I called Maintenance regarding the following issues: The refrigerator in the room did not work for 4 out of the 5 days of my stay. The faucet leaked and was never fixed. The Front Desk staff were nice but very slow to answer the phone, if at all, and were always in the back office making the customers wait for several minutes.

10

Elizabeth

Dec 17, 2024

·

Stayed 2 nights

Staff is great, helpful, and reliable

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to the expressway and local businesses in a quiet area, though a bit far from downtown. Several note limited dining and transportation options nearby.

Related guest reviews

8

Rita

May 21, 2025

·

Stayed 10 nights

Close to expressway. Wendys accross the street for meals. Clean enough for pricing. I would recommend.

8

SADATH HUSSAIN

Jul 8, 2024

·

Stayed 3 nights

We got what we paid for, only issue was wifi. We had to spend couple hours with wifi tech team but still issue did not resolved, we informed front desk, they gave us extender but still internet was not so good. Hotel cleanliness is good. Staff is good There was enough parking but not sure if there was tesla or electric charging. Little far from Chicago downtown but to save money this is better place closer from downtown. Luckily Chicago’s biggest July 4th fireworks is very close to this place so got chance to visit that as well.

8

Michael

Aug 1, 2024

·

Stayed 1 night

Limited dining and transportation

10

Michael

Aug 1, 2024

·

Stayed 1 night

Not a lot of dining options in surrounding area.

6

Raelynn

Sep 9, 2024

·

Stayed 1 night

The location was great. Easy to get to and not on a crowded thoroughfare. It could definitely use some updating, but the beds were very comfortable. We were definitely disappointed, though, with the "breakfast included." It was not much more than a coffee bar. They did offer tea and hot chocolate. I think there may have been oatmeal packets, but no other food was available. I would not consider the above options, breakfast! We chose this hotel because they offered breakfast. So, disappointed was a bit of an understatement!!

8

Mike

Apr 27, 2024

·

Stayed 1 night

Quiet area which was nice. Did not have time to scope the area out but I believe plenty to do within 10min of the hotel. Staff was friendly and room was clean. No complaints.

6

Robb

Jun 27, 2025

·

Stayed 1 night

Close to local businesses and the highway. “Free breakfast” is coffee and granola bars.

10

Jason

Nov 16, 2024

·

Stayed 7 nights

Good spot

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is repeatedly criticized as very limited—mostly coffee and packaged items—with occasional supply or cleanliness issues; some felt advertising was misleading. A few appreciated the grab-and-go option.

Related guest reviews

6

Albert

Aug 28, 2024

·

Stayed 1 night

The breakfast was really bad.

6

Scott

Aug 18, 2024

·

Stayed 2 nights

Way overpriced for what it offered. Continental breakfast was a joke and out of coffee both mornings. Location allows overpricing.

10

Jessica

Aug 10, 2025

·

Stayed 7 nights

Rooms are good size. Kitchen area has everything you need to prepare a meal. Daily grab and go (muffins, cereal bars, coffee) breakfast is a nice bonus.

2

Ahmed

Jun 23, 2025

·

Stayed 1 night

My fridge was full of remaining drinks and foods of the last guest used my room. The reception repeated my private information during the check in in front of other guests. The breakfast wasn’t only poor but is not clean, a small spider welcomed me at the coffee container.

10

Andrew

Oct 26, 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. The “breakfast” was terrible. Hardly any selection and no hot food at all. Parking was great as they allowed us to park during our put of the country vacation.

4

Robert

Jul 15, 2023

·

Stayed 15 nights

False advertisements about breakfast, people smoking in nonsmoking rooms, the kitchen walls peeling off, and it's just a hole in the wall for a budget.

6

Michele

Jun 19, 2023

·

Stayed 1 night

Needs some updating. Parking is good but entering the building is difficult for disabled. No automatic doors entering and broken automatic door leaving. Breakfast was just packaged muffins, granola bars and packaged oatmeal. Coffee was good. Overall would give a 4 rating out of 10.

6

Raelynn

Sep 9, 2024

·

Stayed 1 night

The location was great. Easy to get to and not on a crowded thoroughfare. It could definitely use some updating, but the beds were very comfortable. We were definitely disappointed, though, with the "breakfast included." It was not much more than a coffee bar. They did offer tea and hot chocolate. I think there may have been oatmeal packets, but no other food was available. I would not consider the above options, breakfast! We chose this hotel because they offered breakfast. So, disappointed was a bit of an understatement!!

4

Thomas

Aug 10, 2024

·

Stayed 1 night

No breakfast when we paid for it - offered a granola bar. Kitchenettes had no utensils or cups/plates.

6

Robb

Jun 27, 2025

·

Stayed 1 night

Close to local businesses and the highway. “Free breakfast” is coffee and granola bars.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$76
March	$83
April	$95
May	$99
June	$104
July	$105
August	$83
September	$92
October	$87
November	$82
December	$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $94	17 $93	18 $118	19 $115
20 $78	21	22 $135	23 $136	24 $306	25 $308	26
27	28 $72	29 $72	30 $68

Su	Mo	Tu	We	Th	Fr	Sa
				1 $69	2 $70	3 $70
4 $68	5 $69	6 $68	7 $72	8 $76	9 $70	10 $70
11 $71	12 $69	13 $72	14 $72	15 $67	16 $70	17 $70
18 $68	19 $69	20 $68	21 $66	22 $68	23 $72	24 $70
25 $69	26 $70	27 $72	28 $72	29 $68	30 $68	31 $66

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Chicago - Itasca

Have a question?

Considering this hotel for your Itasca trip?

Prices for upcoming dates