Is parking available at the property?

Free self-parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 30 per pet, per day. A pet deposit of USD 30 per day is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in is available for a fee of USD 40, subject to availability. Late check-out may also be available for a fee.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of USD 25 per room (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific facilities may vary.

Where is the property located in relation to key landmarks?

The hotel is located in the business district, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. It is approximately 14.1 miles from Chicago O'Hare International Airport and 10.9 miles from Allstate Arena.

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available for guests. Pool access is available from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 17 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Comfort Inn Chicago Schaumburg - O'Hare Airport

Average nightly price at Comfort Inn Chicago Schaumburg - O'Hare Airport by month, last 12 months (USD)
Month	Average price
January	$70
February	$72
March	$77
April	$82
May	$90
June	$122
July	$126
August	$100
September	$137
October	$83
November	$81
December	$67

What guests think

Reviews for Comfort Inn Chicago Schaumburg - O'Hare Airport describe a budget stay with convenient location but inconsistent standards, where some guests found clean, comfortable rooms and helpful staff, while others reported cleanliness issues, small rooms, noise, and maintenance problems.

Facilities drew frequent complaints: the pool is often small, cold, dirty, or closed, ice machines and an elevator are intermittently out of service, and common areas can feel hot; a simple fitness room is available. Service experiences are mixed—some praise friendly, accommodating staff, while others cite rude or unresponsive front desk, housekeeping that skips rooms or lacks towels after 5 pm, and difficulty resolving billing or room assignment errors. Breakfast is complimentary and acceptable for some, but others find it basic, with items running out, early closing, or rules against taking food to rooms. Overall, it suits short, budget stays if you’re flexible about condition and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is repeatedly described as small, cold, dirty, or closed; ice machines on multiple floors and an elevator are often out of service, and common areas can run hot. A basic fitness room is available.

Related guest reviews

8

Savannah

May 26, 2023

·

Stayed 4 nights

The room was very nice. It was inconvenient that only one of the elevators were working during my entire 4 night stay. I don’t know if it’s cause a lot of people were using the pool, but so much hair and unidentifiable things were floating around the water the one day I tried to go swimming.

6

Tiffiney

Mar 24, 2025

·

Stayed 2 nights

The property is in a great area with a lot to do and plenty of places to eat. However, the pool is not heated and is not filtered for cleanliness. There was so much filth in the pool. Towels were not provided or accessible as laundry services are off site according to staff. There is no ice machine on the first floor and the machine on the third floor was inoperable. This was very inconvenient. Lastly, one of the elevators require service. It vibrates, bounces, and makes loud noise randomly (not each ride) and it scared my child. She constantly asked upon entering, “is it going to loud?” before each ride. She plugged her ears during each ride. The hotel has made some updates but only for aesthetic purposes. Many updates to core functions and amenities are still required.

6

Cecelia

Jun 29, 2024

·

Stayed 1 night

Pool was out of order which was a big reason we chose this property our kids were super bummed.

6

Stephanie

Aug 4, 2025

·

Stayed 1 night

Rooms clean and nice beds. Pool area was locked with no notice that your key card won’t work- you have to tell the front desk. They said the first door is locked to “prevent people from running in and out”. Pool tile floor could use a good cleaning it seemed very dirty. Basic breakfast options. Front area being cooled by fans, no AC on. AC in rooms nice and cool!

8

Stephon

Sep 19, 2023

·

Stayed 3 nights

Great parking and clean. Only issues I had was all floor ice machines was out of service. So you had to get ice from front desk and the hot water in room takes mins to warm up … but it was a good stay. I would book again

6

Patricia

Aug 13, 2025

·

Stayed 3 nights

Light was behind the television. The microwave had no outlet access so had to pick it up and move it in order to plug it in and use it. The pool is small and the water dingy.

6

Karen

Jul 31, 2023

·

Stayed 3 nights

The beds were good, the AC worked well, and there were plenty of USB charging locations, but that’s where our complements end. Breakfast was really awful. The pool was so murky, even at 3 feet, that we didn’t bother to try it. The fitness center was good for 2 people, but 3 made it crowded. No towel bars or vent fan in the bathroom; no rack to put a suitcase on, and very little space between the beds and furniture. The amenities may tempt you, but they are the very things that disappoint once you get there.

8

Steven

Mar 25, 2025

·

Stayed 4 nights

Pool is very small and not heated.

10

Jodi

Sep 8, 2025

·

Stayed 1 night

Everything was fine except the pool was closed indefinitely for maintenance.

6

Alexis

May 4, 2024

·

Stayed 2 nights

Great stay but the pool area was not clean

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Cleanliness

Cleanliness is highly inconsistent: while some guests found rooms and common areas very clean, many others reported stained linens, dirty bathrooms and carpets, mold, and occasional pests (roaches or bed bugs), with housekeeping sometimes skipping service.

Related guest reviews

2

Kevin

Jul 24, 2025

·

Stayed 2 nights

When we recieve our room the sheets were dirty on one bed and the blanket was dirty on the next bed. The bath tub was dirty and discolored. When we left out the room for the day we were expecting a house keeper to come and clean our room. When we got back to the room later that day. We left at 10am and returned at 7pm. More than enough time for the room to be cleaned . The room wasnt clean, no clean towels in the room either. When we called the front desk they said the housekeepers leave at 5pm which isnt my concern when they get off. I expect my room to be cleaned. Thats not the bad part when we ask for towels they only gave us 2 washing cloths and drying towels. After explaing that we needed more towels due to there being 2 kids in the room. They response was those the only one they had cleaned and laundry wadnt done. So upon check out we brought the concern to the morning person who goes to say we have to ask to have our room cleaned, i then proceed to ask him is that written in your policy, his repsonse was he didnt know. I will most definitely not recommend this hotel to anyone. Customer service wasnt good at all no accommodation made just out right bad service.

2

Elizabeth

Sep 13, 2025

·

Stayed 3 nights

Absolutely disgusting hotel. On top of the black mold Growing above the bath our floor reeked of cigarette smoke. I usually am one to give hotel chances even when bad reviews say other wise but this is the one and only time I will never recommend this hotel to anyone. I’ve stayed at a motel 6 and this was worse than that.

2

Joel

Mar 31, 2025

·

Stayed 1 night

My room was full of German cockroaches. I awoke to one crawling in my leg hair. They refused me a refund but did offer me another room in their roach motel. I declined and went to Double Tree where they don’t provide complimentary bugs.

4

Meredith

Mar 11, 2024

·

Stayed 1 night

The bathroom was very dirty. The shower looked moldy and there were splattered stains all over the top of the door.

2

Deena

Aug 11, 2024

·

Stayed 2 nights

I have a lot of photos if you want them. Literally poop on the curtains and by the door. Something white and crusty on the chair and blood on the comforter. They told us they didn’t have any other rooms but they also never sent anyone to clean up the filth.

2

Dustin

Feb 28, 2025

·

Stayed 1 night

Check in was fine. Room not the cleanest. Toilet would not flush all the way which we could deal with but then saw a little cockroach on the floor later in the night. We the packed up and left. Would not recommend.

2

Jennifer

Jun 26, 2023

·

This hotel appears to be clean but do not be deceived. I was staying with my daughter for 1 night and when we were laying in bed we found bed bugs. They were of all sizes so there is a real problem with them there.

4

Clifton

Sep 13, 2025

·

Stayed 1 night

Customer service was decent. The room had a wet smell and the bathroom was dirty around the baseboards.

4

Donald

Aug 15, 2025

·

Stayed 2 nights

Carpet in the room needs to be cleaned ASAP. Would walk around in the room barefoot at night. The bottom of my feet would be black by the end of the night and you could visibly see the dirt come off the bottom of my feet as I started my shower in the morning. Cheapest hotel in the area, so I guess you get what you pay for, but that level of dirt was too much.

2

Bryan

Oct 23, 2024

·

Stayed 1 night

The front desk staff was friendly & courteous. The room was impressive when you first walk in. I put stuff down and decided to start the shower. As I turned on the shower I saw bugs crawling out of the tub, on the wall. Then saw more bugs along the baseboards, then I looked by the door and more crawlers by the door. I packed my bags, walked to the front desk and checked out. Showed my photos & videos to the front desk staff. I told her I want my money back. She says email the manager and work with them. Never got a refund. I have photos & video to prove it. Never got a response from the manager. I will never stay here again. F- get an exterminator quickly. I’m not bringing bed bugs home with me.

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Rooms

Rooms are generally small and can feel cramped, with thin walls and noise from halls or elevators. Comfort varies, and recurring maintenance issues include weak or no hot water, TV/HVAC problems, and worn fixtures.

Related guest reviews

6

Sarah

Jul 28, 2023

·

Stayed 2 nights

Rooms were very small, beds seemed smaller than queens but it could have been that the room was small so everything seemed cramped. Staff was friendly, free breakfast was good.

6

Tihomir

Nov 29, 2024

·

Stayed 1 night

Waiting time to check in was about 10-15min and the lobby was not busy. Ceiling is low, in the lobby, in the room and over all the entire building. Rooms are small. The fridge was leaking but working. Overall, not too bad, but will not be on top of my list.

6

Sierra

Mar 24, 2024

·

Stayed 2 nights

The pillows were unbelievably small for adults. My husband and I struggled to sleep comfortably on the queen size bed we shared. Some of the furniture and the bath tub had chipped paint. The room was hard to maneuver around with a family of 4. There wasn’t a desk or table for us to set items down on. Just 1 nightstand for 4 people to share. The pool was COLD, my kids could only play for 30 minutes before they said they were freezing. Additionally, the girl at the front desk didn’t seem all that interested in assuring me that she charged the correct card for our stay. My account was still saying my room was charged a second time even after speaking with her. I now have to wait to call my bank when they open and dispute the charges. Definitely will not be staying here again nor at another comfort inn because of my experience here.

8

Nicole

Oct 4, 2023

·

Decent stay, nothing special - exactly what you’d expect from a budget hotel. Bed was comfy but rooms were tiiiiiiny - every piece of furniture was squished together - it almost gave trailer vibes. Pillows were small squares - definitely gave more decorative pillow-size vibes than pillows for a bed. Room was clean, but a little run down (loooots of scratches in tub and scratched off paint on doors). Relatively quiet in the building, only heard what was going on in the hallway once or twice. Overall, exactly what you’d expect for the price.

2

Kathryn

Aug 10, 2023

·

Stayed 1 night

Cold shower

4

Scott

Jun 15, 2025

·

Stayed 1 night

The location was great and near a lot of the attractions that we were visiting. However, the room that we stayed in was extremely small for the bed that was wedged in there. The bathroom was clearly not cleaned well between guests. And, the bed & pillows were some of the worst that we've ever had to sleep on.

6

Erin

Nov 27, 2025

·

Stayed 1 night

The front desk guy was too busy making his coffee to even acknowledge us and the person waiting in front of us. We didn’t realize he was an employee since he was making coffee by the breakfast area and could clearly see us. He only Gave one key. Hallway reeks of cigarette smoke. Rooms are very small.

6

Theresa

Sep 20, 2023

·

Stayed 4 nights

Staff was nice. You could tell that the hotel itself was old and they updated some of it, however the room doors were still old, so I had to kick the room door shut in order to lock it. It’s also pet friendly, which I was unaware of, and the dog across the hall barked whenever left alone, which one night was a few hours. My biggest complaint is that there was zero hot water. The shower warmed to lukewarm at best. Room was cleaning and the furniture and bedding in great condition.

2

Sharath kumar

Jul 19, 2025

·

Stayed 4 nights

No hot water

6

Sara

Sep 27, 2024

·

Stayed 1 night

I stayed here the night before an early flight out of O'Hare. The outside of the property felt a little run down with trash and a few very beat up cars in the parking lot. The lobby was clean and felt like it had been recently redone. The halls to the rooms also felt a little dingy and out of date, but the room itself was spacious and fairly modern. The big issue was with the noise - you could hear everything in the halls, and upstairs & downstairs, very clearly. At one point it sounded like someone was physically in my room. I wore earplugs to sleep which helped, but if I hadn't it would have been a very loud & restless night.

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Service

Service feedback is mixed: some guests praise friendly, accommodating staff and smooth check-in, but many report rude or unresponsive front desk, limited towels after 5 pm, and difficulties with refunds or fixing room assignment and maintenance issues.

Related guest reviews

2

Hakan

Oct 5, 2025

·

Stayed 1 night

I stayed at this hotel last night. I made my reservation through Hotels.com and specifically booked a room for two people with two separate beds. However, after checking in and going to the room, I discovered that it had only one single bed. When I went back to the front desk to explain the issue, the staff member told me that Hotels.com showed it as a single-bed room and that they could not change or provide another room. When I asked for written confirmation, they could not provide any document. As a result, my friend and I were inconvenienced. The next morning, I spoke with a different staff member who confirmed that, according to their system, my booking was indeed for a room with two beds, and that the previous employee had assigned the wrong room. We were told to discuss the matter with the manager on Monday. Due to this unpleasant experience, I canceled my second night’s reservation, but no refund was issued. Despite the hotel’s clear mistake, no proper solution was offered. I am disappointed with the lack of customer care and professionalism.

2

Damon

Nov 14, 2024

·

Stayed 2 nights

No towels after 5pm? Front desk receptionist very rude and snappy.

2

Sarah

Feb 22, 2025

·

Stayed 2 nights

The morning staff was rude and disrespectful. Yelled and me and my children for carrying our food. The sign posted was minuscule and not easily seen, would have been more affective if it was laminated and actually in the breakfast room wouldn’t have been an issue. The police were there when I arrived back in the evening. Women were screaming at one another in the lobby, nothing was being done. There were loud parties and couples having intimate relationships while I had small children with me. I received a call in the middle of the night that woke me up. From the front desk, accusing me of being the one to make all the noises, when I explained to her that it wasn’t us it was down the hall I was sleeping my children were sleeping and I didn’t even have as much as the tv on she proceeded to ask are you sure? I was appalled at the condition of the room we luckily brought our own pillows and blankets because there was crust on the comforter. The bathroom and paint were peeling. Just absolutely horrible experience

2

Damon

Nov 10, 2024

·

Stayed 1 night

This is one of the most inconvenient places I have ever stayed at. I travel a lot due to work so, I have stayed at numerous hotels. This hotel doesn’t offer fresh towels for their guests after 5PM. I called down to get fresh towels for myself after a long day of work and wanting to shower and the front desk receptionist says they don’t offer towels after 5pm because there is no one there to do laundry after that time. So, you’re trying to tell me you have no clean or fresh towels for any of your guests past 5pm? That literally makes no sense to me. So, you have to buy your own towels and basic necessities now when staying at hotels and paying over $200 to stay in these places? This is ridiculous and extremely inconvenient. I will not be staying at this hotel ever again.

2

Heidi

Jun 14, 2025

·

Stayed 5 nights

Very disappointed. I’ve stayed in Choice Hotels many times & have always had a good experience, but not this time. Several times went to the front desk & no one was there. Other times attendant was sleeping. Phone not answered & no choice to leave a voice mail. Bed covers were dirty, towels smelled moldy. Completely not worth $450. Breakfast had stale bread & virtually no choices. When I asked to speak to a manager I was told he’s off the next few days. I want some compensation. I am in Chicago quite often & the location is extremely convenient but I will never stay there again.

2

Salma

Jun 27, 2024

·

Stayed 1 night

My bathroom wasn’t functional at all. Toilet was clogged as well as the sink. Also wasn’t able to shower since the knob was broken. I went to ask for a room change but there wasn’t anything else available and was told to come back the next morning for a refund. I spoke with the manager and the previous employee completely lied stating that I was offered another room but I walked away. Manager, I belive his name was Vijay Singh refused to give me a refund. 0/5 Spend your money anywhere else.

6

Mayanna

Aug 4, 2025

·

Stayed 3 nights

It was okay they really don't like giving out more than 1 roll of toilet paper and similar situation with the towels. But very quiet environment if you need some downtime

10

Allan

Mar 11, 2024

·

Stayed 1 night

The staff was very friendly and courteous.

2

Jesse

Aug 4, 2024

·

Stayed 3 nights

Liked this property on day one. Day 2 and 3 were crappy. They wouldn’t give us any towels, said the laundry was closed 2 days in a row. They informed us on day 2 when I asked for towels that they only do housekeeping every other day, but 3 days here and they never came to our room and were rude as could be when I asked for something to wash and dry off with. I would not recommend this place if you have to stay for more than 1 day.

10

Maryliza

Sep 8, 2025

·

Stayed 2 nights

My flight was delayed and they still accommodate me.. That’s what I call service.

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Location

Convenient for shopping, dining, and access to O'Hare, with easy parking noted. A car is helpful for getting around.

Related guest reviews

8

Giovanni

Nov 20, 2023

·

Stayed 2 nights

The location of this hotel is great, close to lots of shopping and dining options. The price was definitely friendly compared to others in the area, but with that being said you do get what you pay for. The room was pretty small, the king bed was firm, customer service was decent at best and the sofa bed was a bit dirty. Overall I would stay again if I was looking for a last minute hotel on a budget.

8

Scott

Sep 12, 2025

·

Stayed 1 night

Convenient location

10

Clifford

May 28, 2025

·

Stayed 4 nights

Place was clean and wonderful location

10

William

Jun 7, 2025

·

Stayed 2 nights

Close to shopping but a car is a must. older property but very well maintained.

10

Juan

Jul 20, 2025

·

Stayed 2 nights

Hotel was very nice and clean. Restaurants and shopping center are just around the corner. Very convenient.

10

taylor

Jul 24, 2024

·

Stayed 1 night

Great location! Clean rooms and clean common areas! Friendly helpful staff. Would absolutely stay again!

8

Leonardo

Jun 28, 2025

·

Stayed 1 night

The mall to go shopping was near..

8

Miranda

Dec 14, 2023

·

Stayed 2 nights

Convenient location around that area

10

Jael

Oct 28, 2024

·

Stayed 2 nights

Great location

10

Lisa

May 7, 2025

·

Stayed 1 night

Great property, with a great location. Will definitely use again anytime I have to fly out of O’hare.

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Dining

Complimentary breakfast is available; several guests enjoyed it, while others found it basic or inconsistent, with items running out or served cold, an early 9am cutoff on some days, and a policy against taking food to rooms.

Related guest reviews

8

STEPHANIE

Jul 28, 2025

·

Stayed 4 nights

Bed was super comfy and room was very clean. Breakfast was typical for a hotel

2

marco vasquez

Jun 17, 2025

·

Stayed 2 nights

Check in was okay room were a little dirty, mini fridge did not work, breakfast was joke, they had no juice, only one waffle maker was working, i would never stay here again

2

Missy

Mar 19, 2023

·

Stayed 1 night

There’s an extra charge for a ride to the airport that is not a shuttle. The entire hall and room smelled of cigarette smoke. There was screaming and partying on the floor past midnight despite a call to the front desk. The breakfast ends on a Sunday at 9am. Convenient location.

6

Daria

Oct 21, 2023

·

Stayed 1 night

The breakfast required guest to eat downstairs next to strangers. No option to take your breakfast to your room. I wanted to eat my breakfast with the morning news. The housekeeper came to my room at 10:55. Rushing me out. She stayed with a harsh tone and accent" it is eleven" I showed her my cell phone screen it showed 10:55. She was extremely rude. She came back to my room to knock again. My phone screen said 10:57am. The room was clean. The breakfast was good. It's not fair to rush checkout and to require guest to eat downstairs.

4

brandi

Jun 16, 2025

·

Stayed 5 nights

The breakfast half the items didn’t work or was out of them, we had a room that let their child scream all night and they slammed doors all night. Told front desk and nothing was done. We tried to check out a day early because we had enough of it and they tried to charge us $193 to check out a day early when our room rate was only $77.

6

Tamika Y

Jan 2, 2024

·

Stayed 2 nights

We enjoyed ourselves on our little vacay. The only thing I had an issues with was the breakfast. Some of the things that were supposed to.be how were cold. The lady working tried to fix it Idk if if was. I just went back to my room and finished packing. The hotel is so pretty. It was more than what I was expecting.

6

Nelsa

Mar 21, 2023

·

Stayed 2 nights

My room was okay. Nothing special, but mostly clean. There was a leaky pipe under the bathroom sink which made the clean towels (which were kept under the sink) a little damp. The front desk personnel were nice. The breakfast was disappointing. They ran out of the hot food quickly and it was not replenished in a timely manner.

2

Nellithy

Oct 10, 2025

·

Stayed 4 nights

Breakfast was very basic no good options. Staff was very unprofessional. They have no problem with arguing with guest. They do not care about resolving any issues. They will try to charge a $250 damage fee on non sense. I literally waste some food on my bed spread. After asking 2 days for room service they finally came to do room service and took pictures of the bed sheet talking about I damaged it. I ask them to let me go wash them myself so I can prove that stain will come out they refuse which is fine. The village cut the water off and said it will be back in by 7am the water was not back on until later that day. The water was off the night before I returned to my room from a conference so I was really hoping I could take a shower before leaving back out for the conference. The front desk told me they called me to give me the option to stay at another hotel which would cost me more money and they never called me. I will never stay here again.

8

Kendra

Aug 18, 2024

·

Stayed 2 nights

The check in was amazing. They let us check in 4 hours early with a small fee which was perfect for us since we ended up getting there with no traffic. The desk attendant was friendly knowledgeable and overall a kind person. The only things we didn’t like was the fact our toilet clogged up and we tried 3 times to get a plunger to no avail but it clogged the night before we left so it was more problematic for housekeeper than it was for us and made us feel bad for leaving it that way. The hallways and lobby were super muggy but again didn’t affect our overall trip. We would definitely stay here again. Didn’t get to try the pool but it looked small but clean and well taken care of. Breakfast was adequate! Hot eggs and sausage and also a waffle maker and cereal oatmeal and fruit. Overall a wonderful stay.

6

Gregory

Mar 21, 2023

·

Stayed 1 night

One night stay while in the area. Rooms were small but beds were comfortable. Pool area was messy and water was very warm and slimy feeling. Breakfast was disappointing. They ran out of most things and didn’t get them refilled. Had to eat breakfast elsewhere.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $85	2 $89	3 $95	4 $95	5 $90	6 $110	7 $110
8 $94	9 $86	10 $89	11 $86	12 $87	13 $91	14 $91
15 $89	16 $88	17 $91	18 $89	19 $88	20 $99	21 $100
22 $94	23 $88	24 $90	25 $91	26 $90	27 $118	28 $118
29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $85	3 $88	4 $106	5 $104
6 $86	7 $86	8 $86	9 $86	10 $86	11 $102	12 $99
13 $86	14 $86	15 $86	16 $86	17 $86	18 $103	19 $98
20 $86	21 $86	22 $86	23 $84	24 $86	25 $102	26 $104
27 $94	28 $94	29 $92	30 $85	31 $90

Comfort Inn Chicago Schaumburg - O'Hare Airport

Prices for Comfort Inn Chicago Schaumburg - O'Hare Airport

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible

Guest reviews of Comfort Inn Chicago Schaumburg - O'Hare Airport

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Comfort Inn Chicago Schaumburg - O'Hare Airport

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