Is parking available at the hotel?

Yes, free parking is available on-site.

Does the hotel allow pets?

Yes, pets are allowed for a fee of USD 30 per accommodation, per day. Service animals are exempt from this fee.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of USD 20.00 per room (one-way). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located 0.3 miles from LEGOLAND® Discovery Center and 0.6 miles from Woodfield Mall. Other attractions such as the Schaumburg Convention Center and Topgolf are within a 3-mile radius.

Best Western Schaumburg – O’Hare NW Hotel in Schaumburg

Average nightly price at Best Western Schaumburg – O’Hare NW by month, last 12 months (USD)
Month	Average price
January	$68
February	$75
March	$73
April	$91
May	$97
June	$129
July	$125
August	$107
September	$135
October	$84
November	$77
December	$69

What guests think

Across recent reviews, Best Western Schaumburg – O’Hare NW earns praise for a convenient location, quiet rooms, and friendly staff, while multiple guests cite smoke odors, inconsistent breakfast, and maintenance issues with certain facilities.

Cleanliness feedback varies, ranging from very tidy rooms to reports of dirty bathrooms and occasional pests. Many like the proximity to Woodfield Mall and easy driving access, while a few were frustrated by airport distance or confusion over shuttle availability or fees. Expect a simple stay with comfortable rooms but uneven maintenance and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel limited and sometimes poorly maintained, with reports of inoperable gym equipment, elevator problems, and a closed pool. Parking is plentiful, and several guests were confused about airport shuttle availability or costs.

Related guest reviews

2

Simbad

Aug 23, 2024

·

Stayed 1 night

I decided to take this hotel because it offered free transportation service from the airport to the hotel and from the hotel to the airport, and it is not true, the night I arrived I called and they told me they did not have the service, I went by UBER and the hotel told me that possibly the next day they would have the service, in the morning I went down to the lobby they told me that they already have shuttle service but it costs 20 dlls, the truth was more expensive than booking a better hotel with transportation service.

4

Hani

Sep 20, 2025

·

Stayed 1 night

The rooms were good and clean. But the service!! They don't want to talk to you or do anything to help. Breakfast items not refilled even once. Ice maker broken! Not a single machine in the gym working. Not one!! Even the weights. See the pictures.

8

Jennifer

Dec 8, 2025

·

Stayed 3 nights

Newly updated, clean, amenities were good. Lots of parking and great location

2

Yolanda

Oct 19, 2024

·

Stayed 1 night

The staff was very unprofessional. I had to have them come and clean my bathroom after checking in. Had 2 reservations but was charged 2 different amounts. No free rides to the airport as stated on Expedia. A non smoking hotel but you can smell weed all down the hallway. Terrible hotel. Do not stay here

6

Pete

Feb 18, 2025

·

Stayed 2 nights

This time I used a different strategy to pick accomodations. This location got a higher rating than others in the same area. Not sure why. No warning signs for staying here. The only slightly annoying trait is the entry is a bit more difficult except when coming down Higgins. better maintained than most Indian owned-managed motels. I was amused that the desk clerk who is probably about 30, was being closely scrutinized by his mother. Doors opened and closed as they should. no stupid things like the tv remote having dead batteries! Bathroom sink area larger than many but the tub and toilet area is a bit crowded. Most important- The bed was comfortable. BUT... I met the Otis Elevator man on the ONE time I used the elevator. I foumd out the owners of this location wont spend the money for a part for the elevator that SHOULD be changed. Dont get stuck! For me, the elevator trip from 1 to 2 was OK, but when it stopped at 2 the doors didnt open. I pushed the door button and they opened though. Some people might think the motels breakfast is important. This is also a typical wimpy offerings breakfast. just get your coffee at the front desk and be on your way. We got breakfast on our departure at a local place that was expensive but still very good food and service.

6

Bailey

Aug 12, 2024

·

Stayed 2 nights

Did not know that there was an additional pet fee, got called at 1 am to pay pet fee....Room smelled like an ashtray. Location was good, parking was good. Breakfast was acceptable.

10

Arlyce

Aug 19, 2025

·

Stayed 1 night

Overall was very good. Needed late night accommodations due to airline cancellation. Was easy to book with Expedia. Appreciated shuttle service to airport in the a.m.

4

IMTIAZ

Jul 13, 2025

·

Stayed 1 night

Price was not worth the condition of the property. We have stayed in Best western many times before and this was by far the worst condition of the facility we have seen. Paint scratched over. Poor renovation in the entire facility. It was a motel like feeling when we actually paid for a hotel.

6

Danny

Sep 17, 2024

·

Stayed 2 nights

The pool was not open on a very hot two night stay

8

Natalie

Sep 11, 2025

·

Stayed 2 nights

Hotel has been updated, it was clean and comfortable. The only slight downside for me was I had to get the front desk personnel to let me in the fitness center as the key card access points were not working and the first day neither treadmill was operational

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Cleanliness

Cleanliness is mixed: many guests found rooms very clean, but others noted dirty bathrooms, stained linens, mildew, and occasional pests.

Related guest reviews

10

Jill

Dec 22, 2025

·

Stayed 1 night

Very close to Woodfield Mall and easy to get to off IL-72. The check-in was fast and easy. The room was very clean and the hallways smell great!! We didn't try their breakfast because my boys were up til 5 in the morning and slept thru the breakfast hours 😴

4

Tanya

Jul 8, 2025

·

Stayed 1 night

Elevator was not working and the room smelled like sweat. Sheets were dirty and Floors too

4

Cristal

Feb 10, 2025

·

Stayed 1 night

Unfortunately the room was dirty the sheets had stains, the tub was dirty and had hair. You definitely could tell the room was not cleaned. I feel bad because the staff was very nice .

6

lae vee

Sep 29, 2025

·

Stayed 1 night

The staff was nice and accommodating. With that being said the room we checked into had some cleanliness issues, especially the shower. There was gunk in between the tiles, and also in between the drain and the tiles. There was also hair all over the the shower. We asked for a room swap and they counter lady was more then willing to accommodate. Then the second room the matress kept moving on the frame. It just slides from side to side on the frame because there is nothing to keep it in place.

8

Sandeep

Nov 25, 2025

·

Stayed 1 night

Clean rooms, good breakfast, good staff

10

PEGGY

Sep 21, 2025

·

Stayed 2 nights

Staff was very friendly and room was spacious and clean. Would definitely stay again.

6

Jeremy

Jun 18, 2025

·

Stayed 1 night

Lighting is harshly bright throughout, including rooms. Some mildew spots in shower. As others have noted, distinct cigarette odor in halls. Bed was comfortable enough, but one comforter was stained. Mostly quiet. AC in building and room seemed to be struggling. If I had to do it over again, would have paid a little bit more and stayed elsewhere.

4

Sada

Jun 8, 2025

·

Stayed 2 nights

Had a lot of ants on the room

4

Rendi

Mar 9, 2025

·

Stayed 1 night

The property unfortunately smelled like cigarette smoke that was masked over with plug ins through out. The bathroom was dirty and the bathtub floor felt like it might fall through.

10

nancy

Dec 16, 2024

·

Stayed 1 night

I have zero complaints about our stay. It's not the fanciest hotel, but it was clean, the staff was friendly, check in was fast and easy, bed and pillows were comfortable. I love that there's no carpet in the rooms! Breakfast included and coffee in the lobby. We would definitely stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, quiet, and sometimes spacious or recently updated, though some noted small bathrooms, sliding mattresses, harsh lighting, and HVAC struggling.

Related guest reviews

6

Rose wilfred Balan

Aug 16, 2025

·

Stayed 3 nights

Hotel is Good for the price, Rooms are clean but the bathroom looks small because of the partition between wash basin and toilet.otherwise all good.

6

lae vee

Sep 29, 2025

·

Stayed 1 night

The staff was nice and accommodating. With that being said the room we checked into had some cleanliness issues, especially the shower. There was gunk in between the tiles, and also in between the drain and the tiles. There was also hair all over the the shower. We asked for a room swap and they counter lady was more then willing to accommodate. Then the second room the matress kept moving on the frame. It just slides from side to side on the frame because there is nothing to keep it in place.

8

Gabrielle

Sep 22, 2024

·

Stayed 1 night

It was really quiet which was super nice after a long drive

10

PEGGY

Sep 21, 2025

·

Stayed 2 nights

Staff was very friendly and room was spacious and clean. Would definitely stay again.

6

Jeremy

Jun 18, 2025

·

Stayed 1 night

Lighting is harshly bright throughout, including rooms. Some mildew spots in shower. As others have noted, distinct cigarette odor in halls. Bed was comfortable enough, but one comforter was stained. Mostly quiet. AC in building and room seemed to be struggling. If I had to do it over again, would have paid a little bit more and stayed elsewhere.

10

Heather

Jun 16, 2025

·

Stayed 1 night

Hotel was bright and inviting. The room was wonderful. Only downside was some sketchy people outside late at night and another guest smoking and stinking up the section of the hotel. But otherwise would be happy to stay here agin when we are back in town.

8

Sarahi

Mar 17, 2025

·

Stayed 3 nights

The property seems to be renovated, although it looks good, we had some issues such as super cloudy water from the faucets and the tub seemed to have a dent every time you stepped on it.

8

Michael

Nov 4, 2025

·

Stayed 1 night

Room clean, 1 towel was dirty (changed it out no problem. Big room, nice bathroom, over 6ft shower head, comfy bed, but smaller pillows. We were near the end of the hallway and was very quiet.

4

Nadine

Aug 10, 2024

·

Stayed 2 nights

Building is close to everything which is nice, but when we got the the room the bath tub was full of dirt. The bathroom itself is pretty small and the toilet and tub are nearly touching.The mattress constantly slides off the beddrame which is some kind of chip/particle board which was slightly annoying. The next day when we went to check out, me and two other customers were trying to check out and nobody was at the desk, even when we pressed the find help button located on the desk it took them about 10 mins to even realise we were there.

6

Harry P

Aug 9, 2025

·

Stayed 1 night

A little disappointed. The bed was uncomfortable. Breakfast wasn’t very good.

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Service

Many mention friendly staff and quick check in, but there are recurring reports of long lines, unprofessional interactions, billing mistakes, and missed housekeeping.

Related guest reviews

10

Jill

Dec 22, 2025

·

Stayed 1 night

Very close to Woodfield Mall and easy to get to off IL-72. The check-in was fast and easy. The room was very clean and the hallways smell great!! We didn't try their breakfast because my boys were up til 5 in the morning and slept thru the breakfast hours 😴

2

Daniel

Aug 7, 2024

·

Stayed 2 nights

House keeping left my door open all day

10

PEGGY

Sep 21, 2025

·

Stayed 2 nights

Staff was very friendly and room was spacious and clean. Would definitely stay again.

2

PRIMO

May 14, 2025

·

Stayed 1 night

This hotel is very outdated even with their supposed renovations . We checked in and given a room that was already occupied. The hallway smelled like poop. We needed somewhere to sleep overnight after a long drive from Florida and this was cheap price. Guess you get what you pay for. Next time, i know better.

4

Rimonda

Feb 17, 2025

·

Stayed 1 night

My stay was not as expected. Breakfast was not good, the eggs were green on the inside with a weird texture the sausage was dry and looked shriveled. I booked online and room was paid for. I noticed the next day on my bank statement that I was charged 2 times a fee on $72 and another fee of $8 and some change that equaled to $153. I called the hotel and they said it was a mistake and they would refund me the money but it would take 3-5 days for the money to fall back into my account. Very inconvenient. Would not recommend staying here.

2

Fernanda

Jun 1, 2025

·

Stayed 3 nights

They never cleaned the room, even we left the “please clean the room” sign

2

Serkan

Sep 28, 2025

·

Stayed 1 night

They charged double my credit card

10

shay

Nov 5, 2025

·

Stayed 1 night

clean room, helpful staff, excellent location

8

Chris

Jun 2, 2025

·

Stayed 3 nights

Staff was great checking in and when we asked for extra towels. Definitely recommend.

6

Rebeca

Mar 6, 2025

·

Stayed 2 nights

There was a very long line and only one person checking guests in.

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Location

Convenient location near Woodfield Mall and plenty of dining, with easy road access. A few guests felt it is not particularly close to the airport, and some noticed people loitering outside at night.

Related guest reviews

10

Jill

Dec 22, 2025

·

Stayed 1 night

Very close to Woodfield Mall and easy to get to off IL-72. The check-in was fast and easy. The room was very clean and the hallways smell great!! We didn't try their breakfast because my boys were up til 5 in the morning and slept thru the breakfast hours 😴

6

hayat

Jun 8, 2025

·

Stayed 1 night

Poor and a little far from airport

8

Jennifer

Dec 8, 2025

·

Stayed 3 nights

Newly updated, clean, amenities were good. Lots of parking and great location

6

Emily

Jul 25, 2024

·

Stayed 2 nights

We enjoyed our stay. Very clean room and staff was kind. Located close to Woodfield Mall and there are plenty of food options nearby.

8

Perry

Nov 30, 2025

·

Stayed 1 night

Location good and staff nice

10

Wendy

Oct 5, 2024

·

Stayed 2 nights

This property was affordable and located in an excellent spot.

10

Cecilia

Dec 8, 2024

·

Stayed 1 night

There is a lot of restaurants around the area.

8

Kathryn

Sep 10, 2025

·

Stayed 3 nights

I had a 5 night stay here. I had never stayed at a Best Western. This was a pleasant surprise. I liked it. Like any hotel, you need to do your own cleaning but very good. The lobby smells wonderful, if only the rooms smelled just as nice. Many guys hanging around in front of the building at night is a bit concerning but I carry pepper spray. Receptionist was nice, not too warm and fuzzy. Beds very comfy. It was very quiet which was appreciated. Overall I felt comfortable and safe. I’m glad I stayed here.

10

Karen

Aug 11, 2024

·

Stayed 2 nights

Very convenient location.

10

Heather

Jun 16, 2025

·

Stayed 1 night

Hotel was bright and inviting. The room was wonderful. Only downside was some sketchy people outside late at night and another guest smoking and stinking up the section of the hotel. But otherwise would be happy to stay here agin when we are back in town.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent: some enjoyed it or specific items like waffles, while others found it subpar or poorly replenished.

Related guest reviews

8

Sandeep

Nov 25, 2025

·

Stayed 1 night

Clean rooms, good breakfast, good staff

8

MATT

Jul 16, 2025

·

Stayed 1 night

We would stay again. Breakfast was lack luster but the room was comfortable and clean.

4

Hani

Sep 20, 2025

·

Stayed 1 night

The rooms were good and clean. But the service!! They don't want to talk to you or do anything to help. Breakfast items not refilled even once. Ice maker broken! Not a single machine in the gym working. Not one!! Even the weights. See the pictures.

10

Felicia

Aug 26, 2024

·

Stayed 3 nights

Clean and great breakfast

6

Todd

May 2, 2025

·

Stayed 2 nights

Breakfast was sub-par

4

Rimonda

Feb 17, 2025

·

Stayed 1 night

My stay was not as expected. Breakfast was not good, the eggs were green on the inside with a weird texture the sausage was dry and looked shriveled. I booked online and room was paid for. I noticed the next day on my bank statement that I was charged 2 times a fee on $72 and another fee of $8 and some change that equaled to $153. I called the hotel and they said it was a mistake and they would refund me the money but it would take 3-5 days for the money to fall back into my account. Very inconvenient. Would not recommend staying here.

6

Christopher

Nov 10, 2025

·

Stayed 1 night

Fresh. Fruit was good. Eggs were Ok, bacon was….mediocre. Waffles are always good

6

Bailey

Aug 12, 2024

·

Stayed 2 nights

Did not know that there was an additional pet fee, got called at 1 am to pay pet fee....Room smelled like an ashtray. Location was good, parking was good. Breakfast was acceptable.

10

nancy

Dec 16, 2024

·

Stayed 1 night

I have zero complaints about our stay. It's not the fanciest hotel, but it was clean, the staff was friendly, check in was fast and easy, bed and pillows were comfortable. I love that there's no carpet in the rooms! Breakfast included and coffee in the lobby. We would definitely stay there again.

6

Harry P

Aug 9, 2025

·

Stayed 1 night

A little disappointed. The bed was uncomfortable. Breakfast wasn’t very good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $99	2 $101	3 $101	4 $100	5 $101	6 $131	7 $131
8 $131	9 $132	10 $92	11 $129	12 $129	13 $131	14 $131
15 $96	16 $96	17 $96	18 $96	19 $96	20 $131	21 $131
22 $114	23 $114	24 $114	25 $114	26 $115	27 $122	28 $122
29 $96	30 $96

Best Western Schaumburg – O’Hare NW

Prices for Best Western Schaumburg – O’Hare NW

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

Guest reviews of Best Western Schaumburg – O’Hare NW

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Schaumburg – O’Hare NW

Considering this hotel for your Schaumburg trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $108	31 $112