Is parking available at the property?

Parking is available on-site and is limited. There is a fee of USD 5 per night for extended parking. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee, which ranges from approximately USD 15 to 60 per person.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available upon request. Guests can arrange the transfer through the front desk.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

What is the location of the property in relation to key landmarks?

The hotel is conveniently located near the airport, approximately a 15-minute drive from Indianapolis Motor Speedway and Lucas Oil Stadium. It is also 7.2 miles from the Indiana Convention Center and 8.3 miles from Gainbridge Fieldhouse.

Does the property have a swimming pool?

The property features a swimming pool, but specific details about the type (indoor/outdoor) and operational hours are not provided.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 20 per night. Advance request or confirmation may be required for availability.

Crowne Plaza Indianapolis-Airport Hotel

Average nightly price at Crowne Plaza Indianapolis-Airport by IHG by month, last 12 months (USD)
Month	Average price
January	$106
February	$109
March	$114
April	$163
May	$142
June	$130
July	$139
August	$134
September	$121
October	$126
November	$122
December	$114

What guests think

At Crowne Plaza Indianapolis-Airport by IHG, guests frequently highlight friendly service, a reliable 24 hour airport shuttle with park and fly options, and generally clean, comfortable rooms, while appreciating minimal aircraft noise and an on site restaurant and bar.

Common drawbacks include rooms that run warm or have noisy, inconsistent air conditioning, and some dated or worn bathroom fixtures. Several reviews mention the permanently closed pool, intermittent renovations, occasional housekeeping lapses, and dining that can be understaffed or pricey. Overall, expect a convenient airport stay with strong service and variable room experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Standout facilities are the 24 hour airport shuttle and park and fly parking; many appreciate the on site restaurant and bar. The pool is permanently closed, and renovations have affected some amenities at times.

Related guest reviews

10

Laura

Sep 2, 2025

·

Stayed 1 night

Great service especially the shuttle from the the airport. Excellent breakfast food and service.

10

robert

Nov 6, 2025

·

Stayed 1 night

Van driver great,staff at front desk and esp. restaurant excellent,not all hotels have restaurants but on site restaurants is what we seek.

4

Paul

Aug 8, 2023

·

In 35 years, probably the worst IHG property that I've stayed in. Odd "chalet" style rooms with patio doors facing into the hotel - would face the pool, but the pool is being torn out and construction starts early. After a long day traveling, we were woken at 7am by construction work hammering on the floor above us. Staff then moved seats and table to directly outside our room which encouraged people to stay up drinking and talking until 2am - great when you have a child with you. No breakfast option, no dining room - that's under construction too. No house keeping until day 3 when I had to ask for it. Bathrooms are tiny - something more akin to a Hotel 6 than an IHG property. Hotel is in an area with nothing nearby, so expect to drive for dining options. That they're charging these prices without disclosing the state of the hotel is ridiculous. Would have changed to another hotel if it wasn't the busiest weekend in Indy.

10

Londa

Aug 4, 2025

·

Stayed 1 night

The staff was very friendly and helped arranged my transportation to the airport. Its nice they offer 24 hr shuttle service to the airport.

6

PAUL

Mar 11, 2025

·

Stayed 2 nights

Well it was a nice looking place, but they were understaffed in the restaurant which put our entire team behind because it took forever so we did not eat there on the second morning. My team was very disappointed as the website shows the hotel with a pool in the pictures, but the staff said they took it out years ago.

8

Camecia

Aug 5, 2024

·

Stayed 1 night

Had a great time Property was lively and workers were great. Only issue is listing says they have a pool and they do not. They closed it a year ago.

10

Richard

Mar 4, 2025

·

Stayed 1 night

We stay here when we fly out of Indy Airport because we can leave our car in the safe parking lot for $5 per night & take the free shuttle to the airport. The shuttle promptly brings us back when we return, we get in our car & leave. Perfect!!! Also, the staff is very polite, and the accommodations are spotlessly clean!! 👍👍

10

Richard

Nov 11, 2024

·

Stayed 1 night

We were greeted by Mik at the desk who was very professional & informative. Since we were flying out of IND early the next morning, Mik clearly explained the process of using CP’s convenient & safe parking & shuttle service for our trip. CP charges $5 per night parking & free shuttle which is a great deal for Park, Ride, & Fly!!

4

Gary

Jul 26, 2023

·

Stayed 1 night

Very Dated, under renovation. Pool is closed forever. Breakfast was to be included but was not. Gave me the key to an occupied room.

10

Kimberly

Jun 29, 2025

·

Stayed 1 night

Love the staff here, so friendly and professional. The shuttle service is amazing and if you need to park a car for an around trip, it’s only a $5 parking fee!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas very clean. However, some report bathroom hairs or stains and a few isolated cleanliness lapses.

Related guest reviews

2

Sanjay

May 8, 2024

·

Stayed 3 nights

Unclean. My daughter is allergic to dust and got allergies every time she entered the property. The window sills were extremely dirty as were the areas under and behind the bed. Some basic cleaning would be nice.

8

Nate

May 8, 2025

·

Stayed 1 night

The food in the on-site restaurant was superb. Hot, flavourful, beautifully presented. Very worth the price. The room itself was well-appointed, but the bathroom was not clean; found hairs in the sink and on the floor.

10

Tiffany

Sep 30, 2025

·

Stayed 1 night

The hotel itself was beautiful. The room was very nice as well, the shower was the only thing I would say could be better. It was very outdated and stained on the bottom. Appeared to not be clean but not sure if it was stains or dirty.

10

Jay

Oct 20, 2025

·

Stayed 5 nights

It was a very comfortable stay. The room was clean. Bed was great, shower worked well, TV had lots of channels, internet was fast, no complaints.

6

anoushka

Jul 11, 2025

·

Stayed 1 night

Found a bug in the bathroom and the room was super hot. There were also hairs in the shower.

10

Paul

Aug 24, 2025

·

Stayed 1 night

Excellent customer service during guest check-in. Cleanliness was topnotch. Bedroom was comfortable. No offensive smell. Restaurant food was awesome. Breakfast food option was huge. I will visit again when I get the chance.

10

Dagmar Colon

Oct 12, 2025

·

Stayed 2 nights

Room was clean and modern decor. Check in was quick and efficient with friendly service

4

Stacey

Mar 10, 2024

·

Stayed 1 night

Unfortunately, the unsanitary condition of our room contributed to the 1/5 stars. The front desk was appalled but didn’t offer any solution. Yuck!

4

Kenneth

May 7, 2025

·

Stayed 1 night

we checked in easy they have you pay 35 for damages crazy then we get to the room go to lay down to go to sleep and see blood on the sheets they just brushed it off

6

Erica

Oct 22, 2025

·

Stayed 3 nights

Staff was very friendly.. My room was a bit worn the bathroom needed a little attention the mirror was stained the caulk repair was messy, the ceiling tiles were damaged The bed very comfortable!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and generally quiet from aircraft, but decor ranges from modern to dated, and some layouts face the interior atrium. Recurrent complaints cite warm rooms or loud, inconsistent A/C and occasional limited views or outdated TVs.

Related guest reviews

8

Candis

Dec 14, 2023

·

Stayed 1 night

Great staff and airport shuttle service! My only complaint was that the outdated TV was not set up for any kind of streaming services- the cable didn't even have a working TV GUIDE page. You have to scroll through channels with a delay like it's 1990 and I was unable to cast anything from my phone either. I've definitely come to expect that as bare minimum for hotels at even lower pricepoints.

8

Alicia

May 31, 2025

·

Stayed 1 night

The room was clean and updated. Just a very weird layout for the king bed. The headboard so so large it wasn’t flesh to the wall. There was a large open space behind it which was very weird . Also the balcony door opens up to the inside lobby ,again weird. It’s good for an overnight stay. The bed was comfortable. Staff friendly.

6

Brady L

Aug 27, 2024

·

Stayed 1 night

Stayed here for an early flight. Got there at 9:30 pm and our room was set at 75 degrees. Turned thermostat down to 68 and it was 73 when we left at 4:30 AM for our flight. Got about 3 hours of sleep bc it was so hot we were sweating. Temp outside was like 80 but still expected a comfortable stay. Too late to ask for maintenance so we suffered. Other than that, great location. Very quick to IND. Easy check in and nice people working there.

10

Mark

Jun 13, 2023

·

Stayed 1 night

Need a place to put suitcases, no be bench

8

Shannon

Jun 4, 2025

·

Stayed 3 nights

Very functional for airport ease or convention.Clean property. Friendly staff. Nothing around hotel. Walking around hotel limited to parking lot. Exercise room is small. Views from room are either parking lot or inside hotel.

10

Jennifer

Oct 14, 2024

·

Stayed 1 night

The property was recently renovated! Comfortable beds!

6

Lora

May 20, 2023

·

Stayed 1 night

The fact that some rooms open on to the inner atrium is intriguing at first but it means you have a room with no windows, and if you open the sliding door for ventilation you are basically opening your door to the hallway. The a/c didn't work in our room and we had to change rooms; in the second room the a/c was so noisy, and cycling off and on all night, that we hardly slept. Staff were friendly and did their best, and location is good for an airport stay over, but otherwise, it's pretty bleak.

10

Choc

Feb 9, 2025

·

Stayed 2 nights

Nice hotel. Rooms felt a little dated but were nice!

6

Lars

Oct 7, 2025

·

Stayed 1 night

Room and furniture was dated and tired. Bed was comfortable. Lighting inadequate.

6

Michael

Sep 14, 2025

·

Stayed 1 night

The bed was super uncomfortable. As a side sleeper, I could feel the springs underneath pressing against my hips and it made it very difficult to sleep. My husband also woke up with a very bad and stiff back. Although near the airport, there were no sound issues but the ac unit woke me up everytime it kicked on as it was a startling loud noise. The windows looked purposefully blocked out and you couldn’t see anything which prevented a view and so we left the curtains closed. The shower head is pretty low if you are tall. The building gave an office or convention center feel and not so warm or inviting. The staff was friendly.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, responsive, and helpful, including efficient check in and shuttle drivers. A few guests experienced missed wake up calls or brusque front desk interactions.

Related guest reviews

10

Nayeli

Aug 12, 2025

·

Stayed 1 night

Excellent service from staff - front desk staff were Helpful, gentle and friendly

10

Mark

Nov 16, 2023

·

Stayed 1 night

Really good stay. The shuttle driver was outstanding.

10

Sean

Sep 23, 2024

·

Stayed 1 night

The room was clean and the food at the hotel was good. The only complaint i have is i forgot my phone charger in the room when i checked out and i called about it and they said they would get back with me on whether or not it was turned in and no one ever called me back

10

Rebecca

Sep 26, 2025

·

Stayed 1 night

Staff was very friendly and quick to check us in, even though it was almost midnight. Beautiful lobby and hotel.

8

Ashley

Apr 1, 2025

·

Stayed 3 nights

I was met with the most horrific experience I have ever endured in all my years of traveling. Had it not been for the low temperature that night and the need to get my daughter settled for her tournament, I would have likely opted to sleep in the car and seek alternative accommodations the following morning. After working a 16-hour shift and driving six hours to reach our destination, being treated so poorly was nothing short of appalling. I highly recommend that the individual in question utilize this opportunity to address their shortcomings and enhance their skills in customer service, professionalism, integrity, and the fundamental principles of the hospitality industry. Fortunately, the manager followed up with me to discuss the matter, and that is when the situation took a dramatic turn for the better. Her willingness to listen attentively to my concerns and allow me to explain the situation in its entirety meant a great deal to me. She demonstrated exceptional empathy, never interrupting and taking the time to put herself in my shoes to genuinely comprehend the situation. She took it upon herself to rectify the situation, going above and beyond to ensure that everything was made right. Her actions brought tears to my eyes, as she truly did not have to extend herself in such a manner, but her genuine desire to do so left me profoundly grateful.

10

darlene

May 8, 2025

·

Stayed 1 night

Amazing staff. My friend and I had been traveling for several days and how nice it was to be greeted this morning which such beautiful smiles and kindness from Yinye and Trevon checking out in the morning. Really helped to have them there before heading back on the road. Enjoyed the food as well and the service was outstanding there as well.

8

Alison

Feb 2, 2024

·

Stayed 1 night

My travel buddy asked for a wakeup call in order to catch a very early flight. The man that checked us in assured her it was all set. The call never came. Seriously? It is such a simple request. I checked out later in the morning. The lady who checked me out (I didn't get her name) was wonderful. She was very kind and helpful.

8

Eric

Jun 10, 2023

·

Stayed 1 night

I don’t understand why they charged me again when I told them we already paid with Expedia.

10

James

Mar 6, 2025

·

Stayed 1 night

My overall stay was great! Check in was not, the tall, thick, middle aged black gentleman that checked us in was a little abrasive. He was not friendly and I do not believe he smiled once. He did not see our second room and we had to tell him. With no apologies he acted as if it was due to it being under two different names, instead he should have asked what my name was and locating it, with a smile. Overall, I left that desk not feeling welcome by this establishment, it was late and I was too tired from my meeting to care. Your other staff was amazing and made up for our check in experience. I hope your check in person feels better with whatever he is going through in life. Thank you.

2

Lyle

Jan 6, 2025

·

Stayed 1 night

Rude staff

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AI-generated summary based on recent guest reviews

Location

Very convenient for early flights and airport access, often without plane noise. The setting is industrial and remote with little within walking distance, so rideshares or a car are often needed.

Related guest reviews

8

Sherrie

Mar 22, 2025

·

Stayed 1 night

This is the most convenient hotel if you have an early flight. It’s just a 10 minute drive to the airport. They do have a shuttle that runs every 1/2 hour. The restaurant is fine.

10

robert

May 28, 2024

·

Stayed 2 nights

Close to the airport.

8

Lesley

May 31, 2023

·

Stayed 4 nights

Easy access to the speedway

10

Cynthia

Nov 23, 2024

·

Stayed 3 nights

The great thing about this property is that it’s right by the airport with a shuttle service. However, no public transit is available so one must uber to get to the city. Clean areas, helpful staff, friendly drivers. I would stay here again.

10

Mary Gretchen

Jun 18, 2024

·

Stayed 1 night

Great location and easy access to city venues and airport

10

PABLO

Feb 20, 2025

·

Stayed 1 night

The hotel is really nice for the inside lobby. It is very quiet, even though next to the airport.

8

Sarah

May 30, 2025

·

Stayed 1 night

Clean and proximity to airport

10

Jennifer

Jul 26, 2024

·

Stayed 1 night

Great place to stay if you need a place near the airport. Very clean and comfortable. Good availability of snacks and quick meals in the small hotel shop. They also have a restaurant on site, but we did not utilize it. Also lots of sitting areas if you wanted a place outside your room to sit and chat.

10

Alexandre

Sep 11, 2024

·

Stayed 3 nights

Hotel is nice, but located outside the city in the middle of nowhere. You can’t walk and enjoy the area. You absolutely need to take a taxi to cross the highway

8

Ben

Aug 13, 2024

·

Stayed 1 night

Very close to the airport with NO airplane noise easy for early AM flights

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AI-generated summary based on recent guest reviews

Dining

The on site restaurant and bar earn frequent compliments for tasty meals and convenience. Experiences vary, with some noting understaffing, limited availability, or higher prices—especially at breakfast.

Related guest reviews

10

Calman

Mar 4, 2025

·

Stayed 2 nights

The breakfast was not worth the money we paid.

10

HELEN

Nov 26, 2024

·

Stayed 4 nights

We are breakfast and dinner at the hotel restaurant a few times each. Every meal was delicious. The staff recognized us and filled our water jugs while we ate and gave us to go cups as we left. Very happy.

6

PAUL

Mar 11, 2025

·

Stayed 2 nights

Well it was a nice looking place, but they were understaffed in the restaurant which put our entire team behind because it took forever so we did not eat there on the second morning. My team was very disappointed as the website shows the hotel with a pool in the pictures, but the staff said they took it out years ago.

10

Ashley

Dec 2, 2024

·

Stayed 1 night

I loved the restaurant, breakfast options and bed. It was a great stay!

6

John

Oct 17, 2023

·

Stayed 1 night

The hotel did not provide for restaurant services for dinner at the restaurant. In the past this was always available. The bartender was overworked. The room had a door lock that was not tightly secured, this is a recurring problem with room 366 as I have stayed there multiple times. Check is was very friendly and efficient.

10

Deborah

Jul 10, 2025

·

Stayed 1 night

Nice room. Close access to airport. Bar and food very good

10

Abbey

Nov 3, 2024

·

Stayed 1 night

We stayed here for the Eras tour on Friday and had an amazing time. The shuttle picked us up from the airport on time, and staff was very friendly with us. They even did special lunches and late night dinners for us post-concert! My friend and I also had mishaps with booking due to having some folks drop out and plans change for travel, so staff was able to book us in the same room and accommodate our B2B reservations. Very grateful for their understanding and help! The morning after, we were able to catch the shuttle after the first one left and they were very welcoming to accommodate our lateness. The shuttle driver was so friendly too, we had a lovely chat on our way to the airport. We felt welcomed from the moment we set foot into the hotel to when we left, and Crowne Plaza made our Eras tour stay fantastic. If we are ever in the IND area again, we will absolutely be looking to stay here!

10

Paul

Aug 24, 2025

·

Stayed 1 night

Excellent customer service during guest check-in. Cleanliness was topnotch. Bedroom was comfortable. No offensive smell. Restaurant food was awesome. Breakfast food option was huge. I will visit again when I get the chance.

4

George

May 29, 2023

·

Dining room and management completely disorganized and incompetent. Had 3 dinners all the same issues. I do a considerable amount of traveling and this is far below any IGH hotel I’ve stayed in. The experience has really changed my opinion about IGH properties

10

Jason

Dec 8, 2024

·

Stayed 2 nights

Clean hotel, nice bar, great food

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $126	3 $127	4 $140	5 $154	6 $205	7 $184
8 $102	9 $112	10 $115	11 $170	12 $204	13 $208	14 $206
15 $102	16 $113	17 $166	18 $130	19 $121	20 $104	21 $104
22 $98	23 $101	24 $98	25 $96	26 $100	27 $95	28 $86
29 $94	30 $108

Crowne Plaza Indianapolis-Airport by IHG

Prices for Crowne Plaza Indianapolis-Airport by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms, Accessible Bathtub (Communications)

Standard Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility Accessible)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room

Standard Room, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed (Bath Shower Combination)

Guest reviews of Crowne Plaza Indianapolis-Airport by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Indianapolis-Airport by IHG

Considering this hotel for your Indianapolis trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $122	31 $120