Name: Residence Inn Indianapolis Northwest
Address: 6220 Digital Way, Pike, Indianapolis, Indiana, United States of America, Indianapolis, Marion County, US
Price range: $102–$700 per night
Rating: 8.33

What guests think

At Residence Inn Indianapolis Northwest, guests frequently compliment the friendly, accommodating staff, while opinions on upkeep vary from very clean stays to occasional housekeeping lapses, minor maintenance issues, and sporadic facility outages.

Many appreciate the spacious, quiet suites with full kitchens and comfortable beds. Breakfast feedback is mixed, with several noting good variety and others finding it underwhelming. The northwest location is convenient for Eagle Creek Park and offers an easy drive to downtown venues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool and an outdoor grill; one guest mentioned enjoying a warm pool and another praised the grill. There were isolated reports of an elevator outage, a brief power outage, and a prior pool ceiling collapse.

Related guest reviews

8

Amy

Apr 26, 2023

·

Stayed 2 nights

Enjoyed warm pool and staff is personable

2

Kristin

Nov 16, 2024

·

Stayed 1 night

My daughter and I had to change hotels as this hotel had black mold in the room and I’m highly allergic to Mold. The pool ceiling collapsed the week before we checked in.

8

Cory

Feb 18, 2026

·

Stayed 3 nights

The night attendant was extremely pleasant and helpful as she assisted lifting our cart over the door jamb. The room was clean and neat. We had a brief power outage on Friday night, but it lasted only about 5 minutes. The ice maker in the refrigerator was very, very slow, but it did work. Otherwise, the stay was a pleasant one.

10

Bryan

May 25, 2025

·

Stayed 1 night

Great grill to cook out!

6

takayuki

Oct 27, 2024

·

Stayed 2 nights

エレベーターが壊れていたので、1階にしてくれたのがよかった

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and a well-kept property, but others report lapses such as missed housekeeping, dust, and in a few cases serious concerns like an uncleaned room or suspected mold.

Related guest reviews

10

John

Oct 13, 2025

·

Stayed 2 nights

Super friendly staff. The rooms were very clean and spacious

8

Emily

Jan 12, 2026

·

Stayed 2 nights

Room needed a deep cleaning so much dust

6

Cheryl

Aug 17, 2025

·

Stayed 10 nights

The only reason why I didn’t rate the hotel full 5 stars was because we were at the property for about 8 days and not 1 day was the room cleaned. We had to ask for towels, we gave the wet towels to the maid every few days to get new once. We had to ask for body wash refills and new toilet papers. We even asked when will the rooms be cleaned and was told on 3rd and 5th day. But that didn’t happened. Breakfast was ok. But the bacon didn’t look like real meat. Looked artificial.

8

Joshua

Feb 7, 2026

·

Stayed 3 nights

Very friendly staff. Clean room. Quiet.

10

Tiffany

Oct 4, 2025

·

Stayed 1 night

The room was clean and the staff was exceptionally friendly and welcoming!

10

Henry

Feb 28, 2026

·

Stayed 2 nights

The room was very nice and clean. Enjoyed all the staff. Very nice breakfast. General Manager of the hotel is one of the finest I’ve ever come across. I definitely strongly recommend this hotel.

2

Kristin

Nov 16, 2024

·

Stayed 1 night

My daughter and I had to change hotels as this hotel had black mold in the room and I’m highly allergic to Mold. The pool ceiling collapsed the week before we checked in.

10

Lisa

Sep 3, 2025

·

Stayed 2 nights

The Residence Inn is a very good location for visiting Eagle Creek Park. We love a suite when traveling for the convenience of having a full kitchen, living room area, and desk. The breakfast had a good selection of hot and cold items. The hotel is very clean and in a quiet, safe area.

6

Howard

Sep 24, 2024

·

Stayed 1 night

Well, it seems they never finished cleaning my room. The fold out couch was open with the cushion on the floors, the garbage cans under the sink were full, there was a used bar of soap on the bathroom counter, the extra blanket bag was open with the blanket half way out. However, the bed was made and there were what seemed to be new towels in the bathroom. The kitchenette counters were clean although there were used pods in and next to the coffee machine. The people that worked there were all very nice!

8

Cory

Feb 18, 2026

·

Stayed 3 nights

The night attendant was extremely pleasant and helpful as she assisted lifting our cart over the door jamb. The room was clean and neat. We had a brief power outage on Friday night, but it lasted only about 5 minutes. The ice maker in the refrigerator was very, very slow, but it did work. Otherwise, the stay was a pleasant one.

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Rooms

Guests consistently like the spacious, quiet suites with full kitchens and comfortable beds; many find the layouts convenient for longer stays. Some note room maintenance or setup issues, such as malfunctioning fixtures or missing items like a full-length mirror.

Related guest reviews

10

John

Oct 13, 2025

·

Stayed 2 nights

Super friendly staff. The rooms were very clean and spacious

10

Rachel

Aug 5, 2025

·

Stayed 4 nights

We love this hotel and use it every year for our GenCon trip. It's an easy drive from the ICC and Lucas Field and other downtown Indy locations. The rooms are spacious and clean. The staff is very friendly. We will be coming back in 2026. I

10

Kristen

Mar 4, 2024

·

Stayed 2 nights

Very very nice, clean hotel with comfortable beds. My only 2 complaints are that the windows opened, but there was no way to prop them open and there was no full length mirror in the suite which was a real bummer.

10

Henry

Feb 28, 2026

·

Stayed 2 nights

The room was very nice and clean. Enjoyed all the staff. Very nice breakfast. General Manager of the hotel is one of the finest I’ve ever come across. I definitely strongly recommend this hotel.

10

Pete

Aug 10, 2022

·

Stayed 5 nights

Beautiful room for a great price. Nice and big, too. We never felt crowded. The bed was super comfortable and even the pull out couch was above expectations. On top of that, we had a full kitchen and plenty of space for games and other activities.

10

Lisa

Sep 3, 2025

·

Stayed 2 nights

The Residence Inn is a very good location for visiting Eagle Creek Park. We love a suite when traveling for the convenience of having a full kitchen, living room area, and desk. The breakfast had a good selection of hot and cold items. The hotel is very clean and in a quiet, safe area.

6

Cassandra

May 25, 2025

·

Stayed 1 night

TV didn’t work, handle on sink faucet came off, handle on toilet handle came off, chargers on night stand didn’t work. The receptionist at check in was very friendly.

10

Jennifer

May 17, 2024

·

Stayed 1 night

The woman working front staff during our stay was incredibly nice and warm. Rooms were decent, spacious, and very convenient that they had kitchenettes.

10

Joan

May 16, 2023

·

Stayed 1 night

Nice to have a full kitchen, although we didn't use it. It was very quiet, dark room, big bathroom, nice staff and great breakfast selection.

10

Magaleata

Sep 30, 2023

·

It was so quiet and the room was nice

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Service

Service is widely praised as friendly, warm, and accommodating, with several shout-outs to front-desk staff. However, some guests reported service lapses, including missed housekeeping, slow deposit returns, or issues with overbooking.

Related guest reviews

10

John

Oct 13, 2025

·

Stayed 2 nights

Super friendly staff. The rooms were very clean and spacious

6

Cheryl

Aug 17, 2025

·

Stayed 10 nights

The only reason why I didn’t rate the hotel full 5 stars was because we were at the property for about 8 days and not 1 day was the room cleaned. We had to ask for towels, we gave the wet towels to the maid every few days to get new once. We had to ask for body wash refills and new toilet papers. We even asked when will the rooms be cleaned and was told on 3rd and 5th day. But that didn’t happened. Breakfast was ok. But the bacon didn’t look like real meat. Looked artificial.

10

Tiffany

Oct 4, 2025

·

Stayed 1 night

The room was clean and the staff was exceptionally friendly and welcoming!

10

Henry

Feb 28, 2026

·

Stayed 2 nights

The room was very nice and clean. Enjoyed all the staff. Very nice breakfast. General Manager of the hotel is one of the finest I’ve ever come across. I definitely strongly recommend this hotel.

8

Shyanne

Apr 1, 2025

·

Stayed 2 nights

Love the property, customer service and amenities just takes forever to receive your deposit back

10

Michael

Sep 6, 2024

·

Stayed 1 night

Clean quiet property. The woman at the registration desk was one of the friendliest people I've ever met.

2

KENNETH

Jun 3, 2023

·

Stayed 1 night

They over booked, took my money, and sent us to a small and inferior hotel. The other hotel sent to invoice to Residence Inn at a cheaper price and Residence Inn pocketed the difference. Other customers given same treatment. I want a refund.

10

KEVIN

May 31, 2023

·

Stayed 3 nights

Shane was particularly helpful in combining my multiple reservations (my plans changed, so i added more days)

8

Cory

Feb 18, 2026

·

Stayed 3 nights

The night attendant was extremely pleasant and helpful as she assisted lifting our cart over the door jamb. The room was clean and neat. We had a brief power outage on Friday night, but it lasted only about 5 minutes. The ice maker in the refrigerator was very, very slow, but it did work. Otherwise, the stay was a pleasant one.

10

LLOYD

Jul 17, 2024

·

Stayed 4 nights

Very helpful front desk personnel. A lady named Peaches an the lady who worked the shift before I checked in at 3.

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Location

Convenient for Eagle Creek Park and an easy drive to downtown; one guest described the area as quiet and safe.

Related guest reviews

10

Rachel

Aug 5, 2025

·

Stayed 4 nights

We love this hotel and use it every year for our GenCon trip. It's an easy drive from the ICC and Lucas Field and other downtown Indy locations. The rooms are spacious and clean. The staff is very friendly. We will be coming back in 2026. I

10

Lisa

Sep 3, 2025

·

Stayed 2 nights

The Residence Inn is a very good location for visiting Eagle Creek Park. We love a suite when traveling for the convenience of having a full kitchen, living room area, and desk. The breakfast had a good selection of hot and cold items. The hotel is very clean and in a quiet, safe area.

10

Michael

Jul 23, 2023

·

Stayed 8 nights

Traveled down to Indy for my daughters bowling tournament from northern IL. Location was very good and the staff was amazing. Only complaint I would have is that I would like to see a separate bin in the room for recycling. Other than that no complaints at all!

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Dining

Breakfast quality is mixed: some guests praised the selection and overall breakfast, while others found it mediocre or unappealing.

Related guest reviews

6

Cheryl

Aug 17, 2025

·

Stayed 10 nights

The only reason why I didn’t rate the hotel full 5 stars was because we were at the property for about 8 days and not 1 day was the room cleaned. We had to ask for towels, we gave the wet towels to the maid every few days to get new once. We had to ask for body wash refills and new toilet papers. We even asked when will the rooms be cleaned and was told on 3rd and 5th day. But that didn’t happened. Breakfast was ok. But the bacon didn’t look like real meat. Looked artificial.

10

Jessica

Dec 28, 2025

·

Stayed 1 night

Good stay breakfast wasn’t good

10

Henry

Feb 28, 2026

·

Stayed 2 nights

The room was very nice and clean. Enjoyed all the staff. Very nice breakfast. General Manager of the hotel is one of the finest I’ve ever come across. I definitely strongly recommend this hotel.

10

Lisa

Sep 3, 2025

·

Stayed 2 nights

The Residence Inn is a very good location for visiting Eagle Creek Park. We love a suite when traveling for the convenience of having a full kitchen, living room area, and desk. The breakfast had a good selection of hot and cold items. The hotel is very clean and in a quiet, safe area.

10

Joan

May 16, 2023

·

Stayed 1 night

Nice to have a full kitchen, although we didn't use it. It was very quiet, dark room, big bathroom, nice staff and great breakfast selection.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $171	15 $700	16 $189	17 $145	18 $133	19 $144
20 $102	21 $105	22 $136	23 $128	24 $123	25 $140	26 $157
27 $116	28 $119	29 $128	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $152	3 $161
4 $125	5 $137	6 $144	7 $135	8 $135	9 $157	10 $163
11 $142	12 $141	13 $137	14 $141	15 $141	16 $143	17 $188
18 $159	19 $223	20 $320	21 $320	22 $325	23 $331	24 $239
25 $143	26 $162	27 $162	28 $162	29 $162	30 $169	31 $170

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About this property

Location

Room options

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Studio Suite, 1 King Bed with Sofa Bed

Suite, 2 Bedrooms

Studio Suite, 1 King Bed with Sofa Bed (Mobility Hearing Access, Transf Shower)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Indianapolis Northwest

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Prices for upcoming dates